Being In A Call, Receiving Another Call - Cisco TelePresence EX60 User Manual

32 Video conferencing

Being in a call, receiving another call

The one(s) you already
are in a call with.
Accept the incoming
call and merge it with
the ongoing call 1
For MultiWay you
must put the current
call (or group of
calls) on hold before
merging can take
place.
This is due to the fact
that the incoming call
must be transferred
to the MCU and then
merged.
Accept the incoming
call, while holding the
current call or group of
calls.
1) If your system is equipped with MultiSite (EX90 only) you may merge the incoming with the current call.
For systems without MultiSite installed, the incoming call may still be merged, but as an audio-only call.
The identity of the new
incoming call.
.
Accept the incoming
call, while ending the
current call or group of
calls.
Decline the incoming call
and carry on as you have
been doing.
Ignore the incoming call (you
will appear as absent to the
one who is calling you).
About the options
Assume that you are already in a call.
If you then receive another incoming
call, you will have the following
options:
•
You may decline the call and
continue with what you were
doing.
•
You may put the current call on
hold and accept the new call. At
any time you may swap between
the two. Read more about this in
the article "In call with two parties,
but one at a time" on page 21.
•
You may transfer the incoming call
to someone else, including the
one you were talking to. This is
covered in "Transferring a call to
someone else" on page 20.
•
You may, after putting the
incoming call on hold, later decide
to merge this call with the existing
(optional feature).
•
You may merge the incoming
call directly with the ongoing call
(ACCEPT & MERGE). This applies
to MultiSite equipped systems only.
D15016.07 User Guide Cisco TelePresence
EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.