Installation Trouble Shooting - Honeywell 8712009 Installation & Operation Manual

INSTALLATION TROUBLE SHOOTING

Issue
Latch Working
Backwards-
Lock unlocks when
lock button is pushed
or locks when unlock
button or code is
pushed.
Interior Knob will not
turn.
Lock will not function
electronically.
Lock gives error
signal when opening or
locking and Deadbolt
Latch will not extend
or retract completely
when door is closed.
Deadbolt Latch is
sticking.
Solution
Direction switch is set to incorrect setting.
Remove the Interior Assembly and move the switch to the opposite
direction.
• Check that your switch is set in the correct position Left or Right
Handed door.
If Correct
• Rotate Interior Knob and reinstall Interior
Assembly. Retest again while holding Interior Assembly in place.
Knob or vertical tailpiece is installed in
incorrect position. Remove Interior Assembly and reposition the Inte-
rior Knob. With the Deadbolt Latch retracted verify that the tailpiece
is vertical.
• Check that all batteries are fresh high quality
Alkaline Batteries.
• Check for proper polarity (+ -) of all batteries.
• Check that the Control Wire is attached to the Interior Assembly.
Unlock door using Key or Interior Knob. While door is open, check
that the Deadbolt Latch
operates smoothly. Check for proper alignment of the strike plate,
adjust as needed to assure there is no binding against the Deadbolt
Latch.
Installation screws of the lock may be too tight and have to be
loosened.
• Remove Interior Assembly.
• Slightly loosen the Mounting Plate screws.
• Lock and unlock using the Key.
• Reattach Control Wire and Interior Assembly.
Page 14