NETGEAR EX7000 User Manual
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NETGEAR EX7000 User Manual

Ac1900 nighthawk wif mesh extender
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AC1900
Nighthawk WiF Mesh Extender
Mode l E X7000
Us e r Manual
July 2018
202-11469-02
350 East Plumeria Drive
San Jose, CA 95134
USA

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  • Page 1 AC1900 Nighthawk WiF Mesh Extender Mode l E X7000 Us e r Manual July 2018 202-11469-02 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Thank you for purchasing this NETGEAR product. You can visit to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity http://kb.netgear.com/app/answers/detail/a_id/11621.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Overview Unpack Your Extender ..........7 Top Panel LEDs and Front Panel USB Port .
  • Page 4 Use the Scan Feature of a Multifunction USB Printer ..... 61 Change NETGEAR USB Control Center Settings ......62 Chapter 9 FAQs and Troubleshooting FAQs .
  • Page 5 AC1900 Nighthawk WiF Mesh Extender Appendix A Factory Settings and Technical Specifications Factory Default Settings ..........72 Technical and Environmental Specifications .

  • Page 6: Chapter 1 Overview

    Overview The NETGEAR Nighthawk AC1900 WiFi Range Extender boosts your existing network range and speed, delivering dual-band WiFi at speeds up to 1900 Mbps. The Nighthawk combines excellent range with maximum WiFi performance. It works with any standard WiFi router and is ideal for HD video streaming and gaming.

  • Page 7: Unpack Your Extender

    The following figure shows the extender in an upright position, with the stand attached. (For information about attaching the stand, see Attach the Stand page 9.) NETGEAR Logo LED 2.4 GHz Link Rate LED 5 GHz Link Rate LED Device to Extender LED...
  • Page 8 AC1900 Nighthawk WiF Mesh Extender The following table describes the LEDs. Table 1. Front panel LEDs Description • Green. The 2.4 GHz WiFi connection between the extender and the WiFi router is optimum. • Amber. The 2.4 GHz WiFi connection between the extender and 2.4 GHz Link Rate the WiFi router is good.

  • Page 9: Rear Panel

    AC1900 Nighthawk WiF Mesh Extender Rear Panel The following figure shows the ports, buttons, antennas, and connector on the rear panel of the extender. Antennas Ethernet LAN ports (5) Reset button WPS button Power On/Off button Power connector Figure 2. Rear panel Attach the Stand If you prefer to place the extender in the upright (vertical) position, attach the stand that comes with the extender.

  • Page 10: Attach The Rubber Feet

    AC1900 Nighthawk WiF Mesh Extender Attach the Rubber Feet If you prefer to place the extender in horizontal position, you can attach the rubber feet that come with the extender. To attach the rubber feet:  Place the extender upside down, with the red panel facing you. The red panel is the bottom.

  • Page 11: Retrieve And Display The Product Label

    Place the extender upside down, with the red panel facing you. The red panel is the bottom. Locate the label handle with NETGEAR printed on it, and pull out the product label. Label handle Figure 3. Pulling out the product label...

  • Page 12: Support For The 801.11Ac Networking Standard

    The extender is backward compatible with earlier WiFi standards. However, to get the benefits of 802.11ac, your WiFi router must support the 802.11ac WiFi networking standard. To learn more about the 802.11ac WiFi networking standard, visit http://www.netgear.com/landing/80211ac/. Figure 5. Speed comparison between the 802.11n and 802.11ac standards Overview...

  • Page 13: Chapter 2 Get Started

    Get Started This chapter covers the following topics: • Install the Extender to Boost Your WiFi Range • Install the Extender as an Access Point • Log In to Access Extender Settings • Run Smart Setup Installation...

  • Page 14: Install The Extender To Boost Your Wifi Range

    Place the extender close to your WiFi router. Plug the extender into an electrical outlet. Press the Power button if necessary. The NETGEAR LED lights white and the Link Rate LEDs and the Device to Extender LED light amber and then turn off.
  • Page 15 AC1900 Nighthawk WiF Mesh Extender Plug the extender into an electrical outlet. Use the Link Rate LEDs to help you choose a spot where the extender-to-router connection is optimal. If the Router Link LED does not light amber or green, plug the extender into an outlet closer to the router and try again.

  • Page 16: Use A Web Browser To Connect The Extender To Your Wifi Router

    Launch a web browser. The first time that you log in to the extender, the NETGEAR installation assistant displays. If the NETGEAR installation assistant does not display, visit www.mywifiext.net. Follow the prompts to connect your extender to your existing WiFi network.

  • Page 17: Connect Ethernet-Enabled Devices

    AC1900 Nighthawk WiF Mesh Extender WiFi router network. The ideal location to place the extender is halfway between your WiFi router and your WiFi device. Figure 6. Extender location The best connection is established with a clear line of sight between the extender and the WiFi router and a clear line of sight between the extender and the WiFi device that you are using.

  • Page 18: Install The Extender As An Access Point

    Turn on your extender. Plug the extender into an electrical outlet. Press the Power button if necessary. The NETGEAR LED lights white and the Link Rate LEDs and the Device to Extender LED light amber and then turn off. Get Started...

  • Page 19: Log In To Access Extender Settings

    WiFi connection. Launch a web browser. The first time that you log in to the extender, the NETGEAR installation assistant displays. If the NETGEAR installation assistant does not display, visit www.mywifiext.net. Follow the prompts to connect your extender to your existing WiFi network.

  • Page 20: Run Smart Setup Installation

    AC1900 Nighthawk WiF Mesh Extender Run Smart Setup Installation You can use Smart Setup to change the extender settings. This is an easy way to connect the extender to a different router or to change the extender WiFi network name (SSID) or WiFi password.

  • Page 21: Chapter 3 Optimize Extender Performance

    Optimize Extender Performance This chapter covers the following topics: • Boost Your Video Streaming • Adjust the WiFi Coverage...

  • Page 22: Boost Your Video Streaming

    AC1900 Nighthawk WiF Mesh Extender Boost Your Video Streaming Get the most out of your HD entertainment with FastLane technology. With FastLane technology, the extender connects to your router using one band and connects to your devices using another band. Because a band is dedicated to each function, performance is enhanced.

  • Page 23: Adjust The Wifi Coverage

    AC1900 Nighthawk WiF Mesh Extender Select a radio button: • Router-to-Extender in 2.4 GHz only and Extender-to-Device in 5 GHz only. • Router to Extender in 5 GHz only and Extender-to-Device in 2.4 GHz only. Click the Save button. Your changes are saved. Adjust the WiFi Coverage You can set the extender’s WiFi coverage depending on how large you want your coverage area to be.

  • Page 24: Chapter 4 Extender Network Settings

    Extender Network Settings This chapter covers the following topics: • View Connected Devices • View WiFi Settings • Change the WiFi Network Name • Turn Off the SSID Broadcast to Create a Hidden Network • Disable or Enable the WiFi Radios •...

  • Page 25: View Connected Devices

    AC1900 Nighthawk WiF Mesh Extender View Connected Devices You can view a list of devices that are connected to the extender network. To view connected devices:  Launch a web browser from a computer or mobile device that is connected to your extender network.

  • Page 26: Change The Wifi Network Name

    AC1900 Nighthawk WiF Mesh Extender Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For information about how to find the extender’s IP address, see Find Extender’s IP Address on page 69. A login page displays. Enter your admin email address and password and click the LOG IN button. The Status page displays.

  • Page 27: Turn Off The Ssid Broadcast To Create A Hidden Network

    AC1900 Nighthawk WiF Mesh Extender Your settings are saved. Turn Off the SSID Broadcast to Create a Hidden Network By default, the extender broadcasts its WiFi signal so that its wireless network names (SSIDs) are easy for you to find and connect to from your computer, tablet, or smartphone. You can turn off the SSID broadcast to create a hidden WiFi network.

  • Page 28: Change The Wifi Speed

    AC1900 Nighthawk WiF Mesh Extender To disable or enable the WiFi radios:  Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://mywifiext.local in the address field of the browser.

  • Page 29: Use Wps To Add A Computer To The Extender's Wifi Network

    AC1900 Nighthawk WiF Mesh Extender Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For information about how to find the extender’s IP address, see Find Extender’s IP Address on page 69. A login page displays. Enter your admin email address and password and click the LOG IN button. The Status page displays.

  • Page 30: Use Wps With The Pin Method

    AC1900 Nighthawk WiF Mesh Extender To use WPS to add a computer or WiFi device to the extender’s WiFi network:  Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: •...

  • Page 31: Deny Access To A Computer Or Wifi Device

    AC1900 Nighthawk WiF Mesh Extender • If you did not enable the One WiFi Name feature, enter http://mywifiext.local in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computer.

  • Page 32: Set Up An Access Schedule

    AC1900 Nighthawk WiF Mesh Extender using the network configuration utilities of the computer. You might also find the MAC addresses on the Connected Devices screen (see View Connected Devices on page 25). To use WiFi access control to deny access: ...

  • Page 33: Change The Extender's Device Name

    Click the SAVE button. Your settings are saved. Change the Extender’s Device Name The default name is EX7000. To change the extender’s device name:  Launch a web browser from a computer or mobile device that is connected to your extender network.

  • Page 34: Set Up The Extender To Use A Static Ip Address

    AC1900 Nighthawk WiF Mesh Extender • If you did not enable the One WiFi Name feature, enter http://mywifiext.local in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computer.
  • Page 35 AC1900 Nighthawk WiF Mesh Extender A login page displays. Enter your admin email address and password and click the LOG IN button. The Status page displays. Click the Menu icon The extender menu displays. Select Settings > WiFi Settings. The WiFi Settings screen displays. Scroll down and click the IP Address heading to expand the IP address settings.

  • Page 36: Chapter 5 Maintain And Monitor The Extender

    Maintain and Monitor the Extender This chapter covers the following topics: • Change the Extender User Name and Password • Turn Password Protection Off and On • Recover a Forgotten User Name or Password • Automatically Adjust for Daylight Saving Time •...

  • Page 37: Change The Extender User Name And Password

    AC1900 Nighthawk WiF Mesh Extender Change the Extender User Name and Password You can change the user name and password to log in to the extender. To add an extender user:  Launch a web browser from a computer or mobile device that is connected to your extender network.

  • Page 38: Turn Password Protection Off And On

    AC1900 Nighthawk WiF Mesh Extender Turn Password Protection Off and On NETGEAR recommends that you leave password protection on to help keep your network secure. You can turn password protection off and on. To turn password protection off and on: ...

  • Page 39: Automatically Adjust For Daylight Saving Time

    AC1900 Nighthawk WiF Mesh Extender • If you did not enable the One WiFi Name feature, enter http://mywifiext.local in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computer.

  • Page 40: Manually Set The Extender Clock

    AC1900 Nighthawk WiF Mesh Extender Click the Menu icon The extender menu displays. Select Do More > Access Schedule. The Access Schedule screen displays. Select the Automatically adjust for daylight savings time check box. click the SAVE button. Your settings are saved. Manually Set the Extender Clock To manually set the extender clock: ...

  • Page 41: Back Up And Manage The Extender Configuration

    AC1900 Nighthawk WiF Mesh Extender Back Up and Manage the Extender Configuration When the extender works correctly after initial setup, NETGEAR recommends that you back up the extender configuration settings. After you have back up the settings, if you change the extender configuration settings but are not content with the new settings, you can restore the extender configuration to the backed-up settings.

  • Page 42: Restore The Configuration Settings

    AC1900 Nighthawk WiF Mesh Extender Restore the Configuration Settings You can restore the configuration file of the extender to a previously saved configuration file. To restore the extender configuration settings:  Launch a web browser from a computer or mobile device that is connected to your extender network.

  • Page 43: Return The Extender To Its Factory Default Settings

    AC1900 Nighthawk WiF Mesh Extender Return the Extender to Its Factory Default Settings Under some circumstances (for example, if you lose track of the changes that you made to the extender settings), you might want to erase the configuration and reset the extender to factory default settings.
  • Page 44 AC1900 Nighthawk WiF Mesh Extender To log in to the extender and reset the extender’s to factory settings:  CAUTION: This process erases any settings that you configured in the extender. Launch a web browser from a computer or mobile device that is connected to your extender network.

  • Page 45: Update The Firmware

    AC1900 Nighthawk WiF Mesh Extender Update the Firmware Unless you changed the settings in the Firmware Update screen previously, the extender is set up to check for new firmware automatically at login. To check manually for new firmware and, if available, update the firmware: ...

  • Page 46: Turn The Leds On Or Off

    AC1900 Nighthawk WiF Mesh Extender Click the Upload button. The firmware update starts and the extender restarts. The firmware update process takes a couple of minutes. Turn the LEDs On or Off If you turn the LEDs off, the Power LED remains on. To turn the LEDs on or off: ...

  • Page 47: Restart The Extender Remotely

    AC1900 Nighthawk WiF Mesh Extender Restart the Extender Remotely You can log in to the extender and restart it. When the extender restarts, all computers and WiFi devices that are connected to its WiFi network are automatically disconnected. To restart the extender remotely: ...

  • Page 48: Chapter 6 Share A Usb Storage Device

    Share a USB Storage Device This chapter describes how to access and configure a USB storage drive attached to your extender. The USB port on the extender can be used only to connect USB storage devices such as flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to the extender USB port.

  • Page 49: Usb Storage Device Requirements

    The extender works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the extender supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.

  • Page 50: Access A Usb Storage Device Attached To The Extender

    AC1900 Nighthawk WiF Mesh Extender To access your USB device from a Mac:  Insert your USB device into the USB 3.0 port on the extender. If your USB device includes a power supply, you must use it when you connect the USB device to the extender.

  • Page 51: Turn The Usb Port Off And On

    AC1900 Nighthawk WiF Mesh Extender To map the USB device to a Windows network drive:  Visit www.netgear.com/readyshare. In the ReadySHARE USB Storage Access pane, click the PC Utility link. The readyshareconnect.exe file is downloaded to your computer. Launch readyshareconnect.exe.

  • Page 52: Add A Network Folder On A Usb Drive

    AC1900 Nighthawk WiF Mesh Extender Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For information about how to find the extender’s IP address, see Find Extender’s IP Address on page 69. A login page displays. Enter your admin email address and password and click the LOG IN button. The Status page displays.

  • Page 53: Password-Protect A Folder On A Usb Storage Device

    AC1900 Nighthawk WiF Mesh Extender Select Do More > USB Port. In the Connected Devices section, click the Add Folder button. Browse and select a folder on the USB device. Click the SAVE button. Your settings are saved. Password-Protect a Folder on a USB Storage Device To password-protect a folder: ...

  • Page 54: Use The Extender Usb Port To Share A Printer

    AC1900 Nighthawk WiF Mesh Extender Use the Extender USB Port to Share a Printer By default, the extender is set up to share content on the USB port so that you can connect a USB storage device. You can share a USB printer instead. To use the USB port to share a printer: ...

  • Page 55: Chapter 7 Use The Extender As A Media Server

    Use the Extender as a Media Server This chapter contains the following sections: • Specify ReadyDLNA Media Server Settings • Play Media from a USB Drive on TiVo Note: For information about how to connect the USB drive and to specify its settings, see Chapter 6, Share a USB Storage Device.

  • Page 56: Specify Readydlna Media Server Settings

    By default, the extender functions as a ReadyDLNA media server, which lets you stream music and movies from an attached USB device to DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: ...

  • Page 57: Play Media From A Usb Drive On Tivo

    AC1900 Nighthawk WiF Mesh Extender Play Media from a USB Drive on TiVo You can set up your TiVo to access media files stored on a USB device that is connected to your extender. The TiVo must be on the same network as the extender. This feature supports the following file formats: •...

  • Page 58: Chapter 8 Share A Usb Printer Through The Extender

    • View or Change the Status of a Printer • Use the Scan Feature of a Multifunction USB Printer • Change NETGEAR USB Control Center Settings Note: For more information about ReadySHARE features, visit www.netgear.com/readyshare. Note: For information about how to connect the USB drive and how to...

  • Page 59: Set Up Readyshare Printer

    Select a language from the menu and click the OK button. Some firewall software, such as Comodo, blocks the NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed in the screen, you can disable the firewall temporarily to allow the utility to work.

  • Page 60: Use The Shared Printer

    If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status. View or Change the Status of a Printer The NETGEAR USB Control Center displays the status of the USB printer that is connected to the extender.

  • Page 61: Use The Scan Feature Of A Multifunction Usb Printer

    Figure 8. Example of the Windows Printers and Faxes screen To use the scan feature of a multifunction USB printer:  Launch the NETGEAR USB Control Center. Make sure that the printer status shows as Available. Share a USB Printer Through the Extender...

  • Page 62: Change Netgear Usb Control Center Settings

    The scanner screen displays so that you can use the USB printer for scanning. Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the connection to the USB printer that is connected to the extender.
  • Page 63 The Control Center - Configuration screen displays. In the Language menu, select a language. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. To specify the time-out:  Launch the NETGEAR USB Control Center.

  • Page 64: Chapter 9 Faqs And Troubleshooting

    FAQs and Troubleshooting This chapter covers the following topics: • FAQs • Find Extender’s IP Address • Cannot Connect to the Extender • Cannot Join a WiFi Network and Receive an Error Message...

  • Page 65: Faqs

    AC1900 Nighthawk WiF Mesh Extender FAQs This section provides answers for difficulties you might experience with the extender. The web browser setup guide keeps asking me for my network password (passphrase) or security key, and I am sure that I entered the correct password. What can I do? The extender is probably placed at the borderline of the range covered by the router or access point.
  • Page 66 AC1900 Nighthawk WiF Mesh Extender For more information about how to reset the extender, see Return the Extender to Its Factory Default Settings on page 43. Launch a web browser. Enter www.mywifiext.net in the address field of the browser. The login screen displays. Click the NEW EXTENDER SETUP button.
  • Page 67 AC1900 Nighthawk WiF Mesh Extender A login screen displays. c. Enter your email address and password and click the LOG IN button. Select Settings > WiFi Settings. The WiFi Settings screen displays. Scroll down and select Connected Devices. The Connected Devices section displays the MAC addresses and virtual MAC addresses for computer and WiFi devices that are connected to the extender network.
  • Page 68 AC1900 Nighthawk WiF Mesh Extender Table 3. Hexadecimal value to binary numbers (continued) Hexadecimal Values Binary Numbers 1001 1010 1011 1100 1101 1110 1111 b. Toggle the second-to-last digit of the binary code to 1 or 0. If the second-to-last digit is 1, toggle it to 0. If the second-to-last digit is 0, toggle it to 1.

  • Page 69: Find Extender's Ip Address

    Android device, you must use the extender’s IP address. You can log in to your router to find your extender’s IP address. If you own a NETGEAR router, use the following procedure to find the extender’s IP address. If you do not own a NETGEAR router, see your router's documentation.

  • Page 70: Cannot Connect To The Extender

    AC1900 Nighthawk WiF Mesh Extender Cannot Connect to the Extender If you cannot connect to the extender, determine what prevents you from connecting: • If you forgot your user name or password, click the Username & Password Help link. For more information, see FAQs on page 65.
  • Page 71 Factory Settings and Technical Specifications This appendix covers the following topics: • Factory Default Settings • Technical and Environmental Specifications...
  • Page 72 AC1900 Nighthawk WiF Mesh Extender Factory Default Settings To reset the extender to factory default settings, you can use either the Reset button on the rear panel or the Erase function. For more information, see Return the Extender to Its Factory Default Settings on page 43.
  • Page 73 AC1900 Nighthawk WiF Mesh Extender Technical and Environmental Specifications The following table shows the technical and environmental specifications. Table 6. Technical specifications Technical Specifications Network protocol and Data and routing protocols: TCP/IP, DHCP server and client, DNS relay, NAT standards compatibility (many-to-one), VPN pass-through (IPSec, PPTP) Power adapter •...

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