NETGEAR EX6400 User Manual

NETGEAR EX6400 User Manual

Ac1900 wifi mesh extender essentials edition
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AC1900 WiFi Mesh Extender
Essentials Edition
Mode l E X6400
Us e r Manual
July 2018
202-11611-03
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR EX6400

  • Page 1 AC1900 WiFi Mesh Extender Essentials Edition Mode l E X6400 Us e r Manual July 2018 202-11611-03 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Thank you for purchasing this NETGEAR product. You can visit to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity http://kb.netgear.com/app/answers/detail/a_id/11621.
  • Page 3: Table Of Contents

    AC1900 WiFi Mesh Extender Essentials Edition Contents Chapter 1 Get to Know Your Extender Front Panel and Side Panel LEDs and Buttons ......6 When to Use Your Extender .
  • Page 4 AC1900 WiFi Mesh Extender Essentials Edition Update the Firmware ..........38 Restart the Extender Remotely .
  • Page 5: Chapter 1 Get To Know Your Extender

    Note: Firmware updates with new features and bug fixes are made available from time to time at downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.
  • Page 6: Front Panel And Side Panel Leds And Buttons

    AC1900 WiFi Mesh Extender Essentials Edition Front Panel and Side Panel LEDs and Buttons The LEDs are located on the front panel. A switch and buttons are located on the side panel and an Ethernet port is located on the bottom panel. Client Arrow LED Router Arrow LED Client Link LED...
  • Page 7: When To Use Your Extender

    AC1900 WiFi Mesh Extender Essentials Edition Table 1. LEDs (continued) Description Client Arrow If no arrow LEDs are lit, the extender is in a good location. If the Client Arrow LED is blinking, move the WiFi-enabled computer or mobile device closer to the extender. Router Arrow If no arrow LEDs are lit, the extender is in a good location.
  • Page 8 AC1900 WiFi Mesh Extender Essentials Edition The extender must do each of these jobs so that both ends of the bridge are in place. Existing WiFi WiFi mesh extender Sometimes your router Boosts the range of your existing WiFi does not provide the WiFi and creates a stronger signal in coverage that you need hard-to.reach areas...
  • Page 9: Chapter 2 Get Started

    Get Started This chapter covers the following topics: • Use the Extender in Extender Mode • Use the Extender in Access Point Mode • Log In to Access Extender Settings • Run Smart Setup...
  • Page 10: Use The Extender In Extender Mode

    • Connect with WPS. For more information, see Connect With WPS on page 10. • Connect with the NETGEAR installation assistant. For more information, see Connect With the NETGEAR Installation Assistant on page 12. Connect With WPS Wi-Fi Protected Setup (WPS) lets you join a secure WiFi network without typing the network name and password.
  • Page 11 Router Link LED lights. If the Router Link LED does not light, try again. If it still does not light, see Connect With the NETGEAR Installation Assistant on page 12. If your WiFi router supports the 5 GHz band, repeat Steps 1 and 2 to connect the extender to the 5 GHz band.
  • Page 12 Launch a web browser. The first time that you log in to the extender, the NETGEAR installation assistant displays. If the NETGEAR installation assistant does not display, visit www.mywifiext.net. Follow the prompts to connect your extender to your existing WiFi network.
  • Page 13 AC1900 WiFi Mesh Extender Essentials Edition The location that you choose must be within the range of your existing WiFi router network. Plug the extender into an electrical outlet and wait for the Power LED to light green. Use the Router Link LED to help you choose a spot where the extender-to-router connection is optimal.
  • Page 14: Use The Extender In Access Point Mode

    If you want to use an Ethernet connection, you must do this before you connect your extender to your modem router or router. Launch a web browser and visit www.mywifiext.net. The NETGEAR installation assistant displays. Use an Ethernet cable to connect your router to an Ethernet port on the extender. Get Started...
  • Page 15: Log In To Access Extender Settings

    DHCP server, you can connect the extender to a switch or hub that is connected to the DHCP server. Return to the NETGEAR installation assistant and follow the prompts to finish setting up your extender as an access point. Log In to Access Extender Settings After installation, you can log in to the extender to view or change the extender’s settings.
  • Page 16 AC1900 WiFi Mesh Extender Essentials Edition To run Smart Setup:  Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://mywifiext.local in the address field of the browser.
  • Page 17: Chapter 3 Extender Network Settings

    Extender Network Settings This chapter covers the following topics: • View Connected Devices • Boost Your Video Streaming With FastLane Technology • View WiFi Settings • Change the WiFi Network Name • Turn Off the SSID Broadcast to Create a Hidden Network •...
  • Page 18: View Connected Devices

    AC1900 WiFi Mesh Extender Essentials Edition View Connected Devices You can view a list of devices that are connected to the extender network. To view connected devices:  Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 19: View Wifi Settings

    AC1900 WiFi Mesh Extender Essentials Edition To activate FastLane mode:  Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://mywifiext.local in the address field of the browser.
  • Page 20: Change The Wifi Network Name

    AC1900 WiFi Mesh Extender Essentials Edition Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For information about how to find the extender’s IP address, see Find Extender’s IP Address on page 43. A login page displays. Enter your admin email address and password and click the LOG IN button. The Status page displays.
  • Page 21: Disable Or Enable The Wifi Radios

    AC1900 WiFi Mesh Extender Essentials Edition broadcast to create a hidden WiFi network. To connect to a hidden network you must know its SSID and password and manually enter them. To turn off the SSID broadcast to create a hidden network: ...
  • Page 22: Change The Wifi Speed

    AC1900 WiFi Mesh Extender Essentials Edition The Status page displays. Select Settings > Wireless. The Wireless page displays. Select or clear the Enable 2.4 GHz WiFi check box. Select or clear the Enable 5 GHz WiFi check box. Click the SAVE button. Your settings are saved.
  • Page 23: Use Wps To Add A Computer To The Extender's Wifi Network

    AC1900 WiFi Mesh Extender Essentials Edition Use WPS to Add a Computer to the Extender’s WiFi Network WPS (Wi-Fi Protected Setup) lets you connect a WiFi-enabled computer or mobile device to the extender’s network without entering the WiFi network passphrase or key. Instead, you use a WPS button or enter a PIN to connect.
  • Page 24: Use Wps With The Pin Method

    AC1900 WiFi Mesh Extender Essentials Edition To verify that the WiFi device is connected to the extender’s WiFi network, select Settings > Connected Devices. The WiFi device displays on the page. Use WPS With the PIN Method To use the PIN method to connect a WiFi device to the extender’s WiFi network, you must know the PIN of the WiFi device that you are trying to connect.
  • Page 25 AC1900 WiFi Mesh Extender Essentials Edition separated by colons (for example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the label of the WiFi device. If you cannot access the label, you can display the MAC address using the network configuration utilities of the computer. You might also find the MAC addresses on the Connected Devices page (see View Connected Devices on page 18).
  • Page 26: Set Up An Access Schedule

    AC1900 WiFi Mesh Extender Essentials Edition Set Up an Access Schedule You can control WiFi access during specific periods of the day. You can set up an access schedule that prevents Internet access through the extender network based on the times that you set.
  • Page 27: Change The Extender's Device Name

    AC1900 WiFi Mesh Extender Essentials Edition Change the Extender’s Device Name The default name is EX6400. To change the extender’s device name:  Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 28: Use The Extender With Mac Filtering Or Access Control

    AC1900 WiFi Mesh Extender Essentials Edition • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computer. http://mywifiext or http://mywifiext.local Mac computers, iOS devices, and Linux devices. http://mywifiext.local Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For information about how to find the extender’s IP address, see Find Extender’s IP Address...
  • Page 29 AC1900 WiFi Mesh Extender Essentials Edition For information about how to find the extender’s IP address, see Find Extender’s IP Address on page 43. A login page displays. Enter your admin email address and password and click the LOG IN button. The Status page displays.
  • Page 30: Chapter 4 Monitor And Maintain The Extender

    Monitor and Maintain the Extender This chapter covers the following topics: • Change the Extender User Name and Password • Turn Password Protection Off and On • Recover a Forgotten User Name or Password • Automatically Adjust for Daylight Saving Time •...
  • Page 31: Change The Extender User Name And Password

    AC1900 WiFi Mesh Extender Essentials Edition Change the Extender User Name and Password You can change the user name and password to log in to the extender. To change the extender user name:  Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 32: Turn Password Protection Off And On

    AC1900 WiFi Mesh Extender Essentials Edition Turn Password Protection Off and On We recommend that you leave password protection on to help keep your network secure. You can turn password protection off and on. To turn password protection off or on: ...
  • Page 33: Automatically Adjust For Daylight Saving Time

    AC1900 WiFi Mesh Extender Essentials Edition Windows-based computer. http://mywifiext or http://mywifiext.local Mac computers, iOS devices, and Linux devices. http://mywifiext.local Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For information about how to find the extender’s IP address, see Find Extender’s IP Address on page 43.
  • Page 34: Manually Set The Extender Clock

    AC1900 WiFi Mesh Extender Essentials Edition The Access Schedule page displays. Select the Automatically adjust for daylight savings time check box. Click the SAVE button. Your settings are saved. Manually Set the Extender Clock To manually set the extender clock: ...
  • Page 35: Back Up The Configuration Settings

    AC1900 WiFi Mesh Extender Essentials Edition Back Up the Configuration Settings You can back up the configuration file of the extender. To back up the extender configuration settings:  Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 36: Return The Extender To Its Factory Settings

    AC1900 WiFi Mesh Extender Essentials Edition • If you did not enable the One WiFi Name feature, enter http://mywifiext.local in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computer.
  • Page 37: Use The Factory Reset Button To Restore Factory Settings

    AC1900 WiFi Mesh Extender Essentials Edition Use the Factory Reset Button to Restore Factory Settings CAUTION: This process erases any settings that you configured in the extender. To restore factory settings:  Insert a paper clip into the Factory Reset hole and hold it until the Power LED blinks amber.
  • Page 38: Update The Firmware

    AC1900 WiFi Mesh Extender Essentials Edition Select Settings > Other Settings. The Backup Settings page displays. CAUTION: After you click the RESET button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting.
  • Page 39: Restart The Extender Remotely

    AC1900 WiFi Mesh Extender Essentials Edition If new firmware is available, follow the onscreen prompts to download it onto your computer. Note: You might need to unzip the firmware file. Click the BROWSE button. Locate and select the new firmware file. The firmware file name ends with a .chk extension.
  • Page 40 AC1900 WiFi Mesh Extender Essentials Edition The Backup Settings page displays. Click the RESTART button. When prompted, click the Yes button to confirm. The extender restarts, which takes about two minutes. Monitor and Maintain the Extender...
  • Page 41: Chapter 5 Faqs And Troubleshooting

    FAQs and Troubleshooting This chapter covers the following topics: • FAQs • Cannot Connect to the Extender • Cannot Join a WiFi Network...
  • Page 42: Faqs

    AC1900 WiFi Mesh Extender Essentials Edition FAQs This section provides answers for difficulties you might experience with the extender. The web browser setup keeps asking me for my network password (passphrase) or security key, and I am sure that I entered the correct password. What can I do? The extender is probably placed at the borderline of the range covered by the router or access point.
  • Page 43: Find Extender's Ip Address

    Android device, you must use the extender’s IP address. You can log in to your router to find your extender’s IP address. If you own a NETGEAR router, use the following procedure to find the extender’s IP address. If you do not own a NETGEAR router, see your router's documentation.
  • Page 44: Cannot Connect To The Extender

    AC1900 WiFi Mesh Extender Essentials Edition Cannot Connect to the Extender If you cannot connect to the extender, determine what prevents you from connecting: • If you forgot your user name or password, click the Username & Password Help link. For more information, see FAQs on page 42.
  • Page 45: Appendix A Supplemental Information

    Supplemental Information This appendix includes the following sections: • Factory Default Settings • Technical Specifications...
  • Page 46: Factory Default Settings

    AC1900 WiFi Mesh Extender Essentials Edition Factory Default Settings The following table includes the factory settings for the extender. You can use the Factory Reset button or the log in to the extender and reset it to these settings. (See Return the Extender to Its Factory Settings on page 36.)
  • Page 47 AC1900 WiFi Mesh Extender Essentials Edition Table 3. Technical specifications (continued) Feature Description Environmental • Operating temperature: 32° to 104°F (0° to 40°C) • Operating humidity: 90% maximum relative humidity, noncondensing • Electromagnetic emissions: Meets requirements of FCC Part 15 Class B Interface •...

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Ex7300

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