Cisco 8851 Quick Reference Manual page 2

11 Voicemail
New message indicators:
• A solid red light on your handset
• A stutter dial tone (if available)
• The voicemail icon and number display on the
screen along with one idle session button
Listen to messages
Press the Messages and follow the voice
prompts. To check messages for a specific line, press
the line button first.
Access voicemail from an outside phone
1.
Dial your 10-digit desk phone number
2.
Press the * key when your greeting begins
3.
Enter your passcode followed by the # key
Basic voicemail controls
1 Hear new message 4 Setup options
2 Send new message * Cancel or backup
3 Hear old messages # Skip or move ahead
During Playback After Playback
1 Restart 1 Repeat
2 Save 2 Save
3 Delete 3 Delete
4 Slow Playback 4 Reply
5 Change Volume 5 Forward message
6 Fast Playback 6 Save as new
7 Rewind 7 Rewind
8 Pause or Resume 9 Play Summary
9 Fast Forward
12 Call History
View your call history
1.
Press the Applications button.
2.
Scroll and select Call History.
3.
Select a line to view. Your phone displays the
last 150 missed, placed, and received calls.
Updated 10/2017
4.
To view details for a call, scroll to the call and
press the More, then press Details.
View your missed calls only
1.
View your call history.
2.
Press Missed. Alternately, press the session
button mapped to the Call History icon.
Dial from your call history
1.
View your call history, or navigate to your
missed or placed calls.
2.
Scroll to a listing and lift the handset, or press
Select.
3.
To edit a number before dialing, press More >
EditDial.
13 Navigation
Where are my line buttons?
Line buttons are located on both sides of the phone
screen. Buttons that are not assigned to phone lines
can be used for speed-dials and other features.
Contact your system administrator for more
information.
Where are the Session Buttons?
Session buttons are located on the right side of the
phone screen.
Where are my softkeys?
Four softkeys buttons are located below the phone
screen. You can press the More (when available) to
reveal additional softkeys.
How do I Navigate in a list or menu?
Press up or down, left or right on the four-way
Navigation cluster.
A scroll bar on the screen indicates your relative
position within in a list.
How do I select an item in a list or menu?
With the item highlighted, press Select. Or, use the
keypad to enter the corresponding item number.
How do I exit a menu?
To exit a menu completely, press Exit.
To go back one level in a menu, press Back
If you press and hold Back, you exit a
menu completely.
14 Settings
Volume
The Volume bar is located to the left of the keypad.
• To adjust the handset, headset, or
speakerphone volume, press the Volume bar
when the phone is in use.
• To adjust the ringer volume, press the Volume
bar left (-) or right (+).
• To silence the phone when ringing, press the
Volume bar left one time (pressing multiple
times lowers the ringer volume.)
Ringtone
1.
Press the Applications
2.
Select Settings > Ringtone.
3.
Select a line.
4.
Scroll through the list of ringtones and press
Play to hear a sample.
5.
Press Set and Apply to save a selection.
Screen Brightness
1.
Press the Applications
2.
Select Settings > Brightness.
3.
Press the Navigation cluster left or right to
increase the brightness and press Save.
Font Size
1.
Press the Applications
2.
Select Settings > Font Size.
3.
Select Tiny, Small, Regular, Large, or Huge.
4.
Press Save.
15 Intelligent Proximity
If your administrator has enabled this feature, you
. can press the second line button to open the
Bluetooth menu to pair and connect your
smartphone or tablet.
After your smartphone or tablet connects, its name
displays on the second line label and you can use this
line to manage your smartphone or tablet calls.
You can also enable or disable this feature using the
Hands-free 2-way audio entry in the Bluetooth
menu. For more information, contact your system
administrator.
1.
Press the Applications
2.
Select Bluetooth.
3.
Enable or disable Hands-free 2-way radio.
16 Tips
What is the best way to use my headset?
If you use a headset to dial or answer a call, your
headset is the primary audio path and a headset icon
. displays in the right corner of the header bar. Press
Answer to automatically answer the call using the
headset.
How do I set up my speed dials?
To set up Speed Dials and customize other features
and settings for your phone, use your computer to
access the Self Care Portal:
http://go.wisc.edu/VoIPSelfCarePortal
.
Where can I find a complete User Guide?
http://go.wisc.edu/8851UserGuide
Where can I get more help?
KnowledgeBase: http://go.wisc.edu/VoIPHelp
.
Contact the DoIT Help Desk: 264-HELP (4357)
.