Personal Tracker Disaster Recovery
GMPT-401 Personal Tracker User Guide
Secure Access to the iPhone
An essential component of any security strategy for an iPhone used with the
Personal Tracker is to secure access to the phone to ensure that only
authorized users have access to the system. The Apple iOS allows users to set
passcodes of variable lengths and complexity as well as Touch ID. Honeywell
recommends that the iOS authentication services (such as passcodes and
Touch ID) be enabled and that passwords are strong.
Secured Wi-Fi Network
When using Wi-Fi, Honeywell recommends that you only connect to Wi-Fi
networks that have been secured with WPA2-PSK or better (meaning a secure
passphrase is used to connect to the network).
For detailed information on the Apple iOS security features see the
Security
Guide.
Disaster recovery refers to the process and measures performed to restore
standard operations on the Personal Tracker.
Some of the reasons disaster recovery is required are:
•
The tracker is not working correctly
•
The tracker is frozen or hung
If resetting the tracker does not solve the problem (see
page
38), a full firmware upgrade will restore the device see
Firmware" on page
34.
Note: If you are unable to recover your device, contact Customer Support (see
"Customer Support" on page
Chapter 4 — Maintenance and Security
vi).
iOS
"Troubleshooting" on
"Upgrading the
39