Cisco 7841 User Manual page 2

DIALING INSTRUCTIONS
Within your site: New 4-digit extension
Local calls: 9 + telephone number
Long Distance: 9 + 1 + telephone number
International: 9 + 1 + telephone number
Emergencies: 911 or 9 + 911
I fyou ac c i d ent al l y d i al 911,pl eas e s t ay on t he l i ne t o t el l t hem nott o c ome
t o t he s i t e.
SOFT KEYS
These are the 4 keys under the bottom of the display. The feature that
they activate will appear in a tab above them in the display. The available
options will change depending upon the status of your phone.
The  soft key is a "more" button to show additional features.
To return "back" a screen, press the Exit or
OVERHEAD PAGING
 To be updated later
CHANGING THE LCD CONTRAST or BACKLIGHT
Press the APPLICATIONS button.

Choose Preferences  Contrast or Backlight

Press up or down on the Navigation Button to change the brightness
to be lighter or darker.

Press Save to set the contrast or backlight OR press Cancel to exit.
CHANGING HANDSET / HEADSET / SPEAKER VOLUME

Press the Up or Down VOLUME button when the hand s et , head s et
or s p eak eris in use.

Press the Save soft-key to save volume setting for future calls.
CHANGING THE RINGER VOLUME
 While the phone is idle press the Up or Down VOLUME button to
adjust to desired level. The ringer volume is automatically saved.
LINE KEYS (meaning of line key colors)
Yellow = New incoming call
Green = Active call
Red = Active call on a shared line on another phone
-1-
MUTING A CALL

To mute a call, press the MUTE button (the mute light will turn red
when activated).

To disengage mute, press the MUTE button again or lift the handset.
Note – If you are using the mute feature with the speakerphone, lifting
the handset will disengage mute.
CHANGING THE RING TONE

Press the Applications

Choose Preferences  Ringtone

Select a ringtone.

Press the Play soft-key to hear the ringtone.

Press the Set soft-key to apply the ringtone.

Press the Apply soft-key to save.
soft key.
PLACING A CALL
 Lift the handset, or

Press the Speaker

Press a Line/Extension button, or

Press the New Call soft-key below the display or

Predial a number then press the Call soft-key to place the call.

To make a second call while on an active call, press the Hold soft-key,
then press the New Call soft-key.
LAST NUMBER REDIAL

To redial the last called number, press the Redial soft-key

To view calls you dialed other than the last call, press UP on the
Navigation button and scroll through your calls. You can press the
Dial soft-key to dial the highlighted number.
ANSWERING AND ENDING A CALL
(A new incoming call will flash yellow)
Answering a call:

Lift the handset or

Press the Speaker

Press the Answer soft-key key if using a headset

If a second call comes in while on a call, press the Answer soft-key. A
list of incoming calls will be displayed. Scroll to the call you want to
answer and press the Select soft-key to choose a call to answer. The
first call will automatically be placed on hold.
Ending a call:

Press the Cancel s of tk ey or hang up the handset.
button.

button, or
button or
-2-
PLACING A CALL ON HOLD

During a call, press the Hold soft-key or the

To resume the call on hold, press the Resume soft-key or press the
HOLD button again or press the flashing line key on hold.

After you have placed a call on hold, you can press the New Call soft-
key to place another call from the same line.
ANSWERING MULTIPLE CALLS
While active on the first call, you will be notified of a 2
light flashing on the line key and the display will show the caller. Each line
can have 2 active calls before a call will go immediately to the mailbox,
plus you can make 2 more outgoing calls.

Press the Amber flashing line key. The 1
placed on hold.
.
To return to the first caller:

Press the Swap soft-key.
nd
Or complete the call with the 2 caller by pressing the End Call soft-
key then press the Resume soft-key to return to the first call.
To alternate between calls:

While the active call is highlighted, press the Hold soft-key, press the
line key to scroll to all calls on that line.

While the held call is highlighted, press the Resume soft-key (the
active call will automatically be placed on hold)
TRANSFERRING A CALL

While on a call, press the Transfer soft-key or press the
TRANSFER button. The original caller is placed on hold.

Dial the extension you want to transfer to.

Once you hear ringing, either press Transfer soft-key again or, once
the party answers, announce the call and press Transfer soft-key.

If the second party refuses the call or you wish to toggle between the 2
parties, press the Swap soft-key.
Transferring a caller directly into another voice mailbox:

Press the Transfer soft-key or press the

Press the # key

Enter the 4 digit mailbox number of the destination mailbox.

Press the Transfer soft-key again.
-3 -
HOLD button.
nd
call with an amber
st
caller is automatically
TRANSFER button.