RIDGID Scout Operator's Manual page 19

Chart 1 Troubleshooting
PROBLEM
Scout locks up during
use.
While tracing, lines are
"jumping" all over the
screen in micro map.
While locating a sonde,
lines are "jumping" all
over the screen.
Distance between
sonde and either Pole
is not equal.
Unit acts erratic, won't
power down.
Display appears
completely dark, or
completely light
when it is turned ON.
There is no sound.
Scout will not pick up the
signal.
Scout will not turn on.
Depth appears inaccu-
rate.
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PROBABLE FAULT LOCATION
Turn the unit OFF, then back ON. Remove the batteries if the unit will not turn OFF.
This indicates that the Scout is not picking up the signal or there is interference.
Make sure that the transmitter is well connected and grounded. Point the Scout at either lead to be sure that
you have a complete circuit.
Try a higher frequency.
Try to determine the source of any noise and eliminate it.
Check the batteries in the sonde to see that they are working.
Verify signal by placing lower antenna close to sonde. Note - Sondes have difficulty emitting signals through
cast iron and ductile iron lines.
Sonde may be tilted or there may be a cast iron to plastic transition.
Batteries may be low. Replace with fresh batteries and turn ON.
Try Powering the unit OFF and then back ON.
Adjust the LCD screen contrast.
Adjust the sound level in the sound menu.
Check that the correct mode and frequency is set.
Check orientation of batteries.
Check that the batteries are charged.
Check to see that the battery contacts are OK.
Unit may have blown a fuse. (Factory service is required.)
Check locate mode. Example: if locating a line
if in heavily distorted environment.
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Ridge Tool Company
www.
Scout™ Sonde and Line Locator
in 512Hz make sure not in Sonde
.com
sales@GlobalTestSupply.com
Mode. (Check
17