Troubleshooting Guide - Honeywell CL30XC Service Manual

Troubleshooting Guide

The following troubleshooting guide is intended to address the most common symptoms and is by
no means exhaustive. If symptoms persist, call a qualified service provider. Only a certified
electrician should complete any electrical work. Unplug and disconnect the appliance from the
power source before attempting to troubleshoot any of the following symptoms.
Problem
Humidity output minimal to
none
Water color yellowish at
initial use
Abnormal noise inside the
product
Remote control
working
Musty or unpleasant odor
Not cooling
The unit does not throw
warm air
NOTE: The form is only for reference. If any help, please call customer service.
Possible Cause
Water is below minimum water
level in water tank.
Water pump is damaged.
Dust filter is dirty or has
residue.
Color fasts from honeycomb
filter.
Noise of water pump when
water not up-to min water level.
Motor or blower problem.
Signal path is obstructed
not
No battery or low battery in the
remote control unit.
Stale or stagnant water in water
tank.
Media mildewed or clogged.
Pump is not turned on.
Low or no water.
Damaged water pump.
Heating element not working
15
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Solution
Turn off the unit.
instruction to fill the water tank
with clean water.
Replace the
according to the procedure
2.2.
Clean or replace filter.
This is natural. After several
use, the water color will be
clean.
Turn off the product.
water, and then turn on the
product again.
Turn off and
product or change the main
motor according
procedure 2.4.
Clear signal path
Check battery
Drain, flush and clean water
tank
Replace media
the procedure 2.1.
Check the water level and turn
on the pump by pressing
COOL button on the control
panel.
Replace the
according to the procedure
2.2.
Check if the HEAT function is
ON. Press HEAT button and
check the control
indicator. If the control panel
does not show the LED icon
for heat, possibly the PCB or
heater element
damaged.
CONFIDENTIAL
Follow
water pump
Add
unplug the
to the
according to
water pump
panel
may be