Call History - Cisco 8831 User Manual

Hold active call
Step 1 To put an active call on hold, press [Hold] softkey.
The Hold icon displays
Step 2 If there is only one call on hold and you are not on an active call, press Resume.
Step 3 If you are already on an active call, press Swap.
The holding call becomes active, and the active call is placed on hold.
Call Forward
Call Forward allows you to forward incoming calls from the conference station to another number.
Step 1 Press Fwd All.
Step 2 Enter the target phone number.
Depending on how your voicemail system is set up, you may be able to press Msgs to forward all calls to
voicemail. A visual confirmation displays on the screen while call forwarding is active.
Step 3 To cancel call forwarding, press Fwd OFF.
Call Forward All can also be accessed via your web browser utilizing the User Options web pages
(See separate web portal guide for additional details)
Transfer
Note: You must have one active call before attempting to user transfer. Before completing a transfer procedure, you can
press Cancel to cancel the procedure.
Step 1 Press Transfer.
Step 2 Enter the destination number or press a speed-dial button.
Step 3 Wait for the recipient to answer.
Step 4 Press Transfer again.
(Note:The second press of [transfer] softkey completes the transfer)

Call History

View Call History
Step 1 Press Apps.
Step 2 Use the Navigation bar and Select button to scroll and select Call History.
Step 3 Select a call record and press Details. If the Details softkey is not visible on the screen, press More first.
Step 4 Press to return to the Call History list.
Dial From Call History
Step 1 Press Apps.
Step 2 Use the Navigation bar and Select button to scroll and select Call History.
Step 3 From the Call History list, select the call you want to dial and press Call.
Dial From Call History
Step 1 Press Apps.
Step 2 Use the Navigation bar and Select button to scroll and select Call History.
Step 3 Press Clear.
Step 4 Press Delete to delete the Call History list, or press Cancel to go back to the Call History screen.
Cisco Unified
Dial From Call History
Step 1 Press Apps.
Step 2 Use the Navigation bar and Select button to scroll and select Call History.
Step 3 Select the call you want to delete.
Step 4 Press Del Call.
Step 5 Press Delete to delete the call, or press Cancel to go back to the Call History screen.
as a status icon.
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