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Status Code
016-717
Unable to create a report. The information required for creating the report is not stored in
the memory.
• If many scan documents are being processed, wait until the jobs are completed to
execute a new job.
• After completing the job that you want to confirm in a report, do not execute 200 or
more jobs before printing the report.
016-718
The available memory is too small to store the document. Reduce the resolution, or
cancel 2 sided printing or N up feature, and then print again.
016-719
Increase the size of the print page buffer.
016-720
An invalid command is included in PCL print data.
Confirm the print data and try printing again.
016-721
ESC/P-K command error occurred. Confirm the print data.
016-726
The printer could not select a printer language automatically. Contact customer support if
this failure is repeated.
016-727
The file could not be stored into the folder because the machine determined the print file
as not containing any pages. Add text to the file if the file is blank.
016-728
An unsupported tag is included in the TIFF file.
Confirm the print data.
016-729
Change the number of colors or resolution for the TIFF file, and execute the operation
again.
016-731
Unable to print TIFF data because it was interrupted.
Try the same operation.
016-732
The form specified by emulation has not been registered at the host side.
Resend the form data.
016-733
Probable causes are as follows:
• Unable to obtain the IP address (the string after "@" in the destination e-mail address)
when e-mail is sent.
• DNS server was unable to resolve the Internet address (the string after "@") by the DNS
server when e-mail is sent.
Check the address.
016-738
Specify a paper size supported for booklet creation, and try printing again.
016-739
Specify a combination of document size and paper size supported for booklet creation,
and try printing again.
016-740
Specify a paper tray supported for booklet creation, and try printing again.
016-741
An error occurred during the update process of the machine.
Turn off the printer, and turn it on again. Contact customer support if this failure is
016-742
repeated.
016-743
016-744
016-745
016-746
An unsupported feature is included in the received PDF.
Print using a print driver.
016-747
Insufficient memory.
• Increase the annotation image size.
• Reduce the value of Repeat Image.
016-748
Reduce the number of print pages by dividing the print data or by printing one copy at a
time when printing multiple copies.
016-749
The print language is not supported. For a print job, use the machine's print driver. Contact
customer support if this failure is repeated.
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Understanding Printer Messages
Cause and Remedy
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