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Customer Support
Technical Assistance
If you need assistance installing or troubleshooting your device, please contact us by using one of the methods below.
Honeywell - Vocollect Product Documentation
Find most Vocollect technical documentation on VoiceWorld, https://www.voiceworld.com. SRX-SL documentation is also
available at www.honeywellaidc.com.
Honeywell - Vocollect Reseller Services
If you purchased equipment or services through a Vocollect reseller, please contact your reseller first for support or to purchase
a support plan.
Honeywell - Vocollect Technical Support
Submit incidents or questions to http://honeywell.custhelp.com or contact Honeywell - Vocollect Technical Support Center:
United States:
E-mail:
workflowsolutionsupport@honeywell.com
Phone: 866 862 7877
Americas (outside U.S.), Australia, New Zealand:
E-mail:
workflowsolutionsupport@honeywell.com
Phone: 412 829 8145, Option 3, Option 1
Europe, Middle East, and Africa:
E-mail:
workflowsolutionsupport@honeywell.com
Phone: +44 (0) 1344 65 6123
Japan and Korea:
E-mail:
vocollectJapan@honeywell.com
Phone: +813 3769 5601
Honeywell - Vocollect Customer Service
Contact Honeywell - Vocollect Customer Service for order placement, order status, returns, Return Material Authorization
(RMA) status, or other customer service issues:
United States:
E-mail:
vocollectRequests@honeywell.com
Phone: 866 862 6553, Option 3, Option 2
Americas (outside U.S.), Australia, New Zealand:
E-mail:
vocollectRequests@honeywell.com
Phone: 412 829 8145, Option 3, Option 2
Europe, Middle East, and Africa:
E-mail:
vocollectCSEMEA@honeywell.com
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