Page 1: Online Manual
PRO-2000 Online Manual Printer Functions Handling and Use of Paper Changing Settings from Operation Panel/Web Browser Printer Parts Network Setting Adjustments for Better Print Quality Color Management Maintenance and Consumables Specifications Safety Basic Printing Workflow Enhanced Printing Options Windows Software Mac OS Software Managing Print Jobs Troubleshooting...
Page 2: Table Of Contents
Contents Using This Online Manual......... . 20 Trademarks and Licenses.
Page 3 Handling sheets............94 Loading Sheets in the Printer.
Page 4 Administrator password setting........... 184 Setting Administrator Password on Operation Panel.
Page 5 Connecting to Another Computer via LAN/Changing from USB to LAN Connection....231 Printing Network Settings............232 Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows).
Page 6 Connecting Smartphone/Tablet to Printer via Wireless LAN..... . Connecting Smartphone/Tablet to Printer via Wireless LAN Router......303 Adjustments for Better Print Quality.
Page 7 Maintenance Cartridge........... 370 Maintenance Cartridge.
Page 8 Printing in Windows..............445 Printing from Mac OS.
Page 9 Scaled Printing..............519 Printing to Oversized Paper Sizes.
Page 10 Canon imagePROGRAF Preview........
Page 11 Deleting Saved Jobs............. . . 661 Moving Saved Jobs.
Page 12 Printing Does Not Start........... 719 The Data lamp on the Control Panel does not light up.
Page 13 Removing Printer Software............763 Other Problems.
Page 14 1210..............799 1213.
Page 15 168B..............832 1720.
Page 16 3333..............865 3334.
Page 17 4900..............898 4901.
Page 18 5B21..............932 5C00.
Page 19 B20A..............965 B510.
Page 20: Using This Online Manual
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 21: Trademarks And Licenses
Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 22 Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 23 copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such...
Page 24 limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8.
Page 25 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 26 This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 27 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 28 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc. CMap Resources ----------------------------------------------------------- Copyright 1990-2009 Adobe Systems Incorporated.
Page 29 Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
Page 30: Search Tips
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important •...
Page 31 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
Page 32: Printer Functions
Printer Functions Connecting Device to Printer Directly via Wireless LAN (Direct Connection) Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Managing Printer Status Using Device Management Console...
Page 33: Connecting Device To Printer Directly Via Wireless Lan (Direct Connection)
Connecting Device to Printer Directly via Wireless LAN (Direct Connection) The printer supports "direct connection" in which you can connect to the printer wirelessly from devices (e.g. smartphone, or tablet) without a wireless router. Switch to "direct connection" to print wirelessly. Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
Page 34: Managing Printer Conveniently Using Quick Utility Toolbox
Managing Printer Conveniently Using Quick Utility Toolbox Quick Utility Toolbox is a shortcut menu that lets you access the functions you want to use with one click. After installing utilities compatible with Quick Utility Toolbox, they will be added to this menu. The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks.
Page 35: Available Connection Methods
Available Connection Methods The following connection methods are available on the printer. Wireless Connection • With a wireless router • Without a wireless router Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect without using a wireless router.
Page 36 If you have a wireless router, we recommend you use the method described in Connection Using a Wireless Router. When connecting another device while a device is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled.
Page 37: Usb Connection
Wired Connection Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable. USB Connection Connect the printer and a computer with a USB cable. Prepare a USB cable. Restrictions (Appears in a new window)
Page 38: Managing Printer Status Using Device Management Console
Managing Printer Status Using Device Management Console Device Management Console is software for checking the printer status or color calibrating the printer. Use Device Management Console to: • Check the status of a printer connected via a network or USB. •...
Page 39: Handling And Use Of Paper
Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
Page 40 Automatically Switch Rolls Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket Roll Unit Parts of the Roll Unit Roll Unit...
Page 41: Paper
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
Page 42: Types Of Paper
Paper." • Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website. To use newly released paper, register the latest paper information on the printer with the Media Configuration Tool. (See "Updating paper...
Page 43: Paper Sizes
Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter is 6.7 in (170 mm) or less • Inner diameter of paper core: 2 or 3 inches • Printing side out Printer Driver Roll Paper Width Settings Roll Width Borderless Printing (*1) 609.6 mm (24.00 in)
Page 44 Paper Sizes Dimensions ISO A3 297.0 × 420.0 mm (11.69 × 16.54 in) ISO A3+ 329.0 × 483.0 mm (12.95 × 19.02 in) ISO A4 210.0 × 297.0 mm (8.27 × 11.69 in) ISO B2 500.0 × 707.0 mm (19.69 × 27.83 in) ISO B3 353.0 ×...
Page 45 Paper Sizes Dimensions 8"x10" 203.2 × 254.0 mm (8.00 × 10.00 in) US Photo 16"x20" 406.4 × 508.0 mm (16.00 × 20.00 in) Poster 20"x30" 508.0 × 762.0 mm (20.00 × 30.00 in) 13"x22" 329.0 × 558.0 mm (12.95 × 21.97 in) Poster 300x900mm 300.0 ×...
Page 46: Using Paper Other Than Genuine Paper And Feed Confirmed Paper
Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List."...
Page 47: Printing On Paper Other Than Genuine Paper And Feed Confirmed Paper Using Existing Settings
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the printer control panel and printer driver depending on the media type you are using.
Page 48: Printing On Paper Other Than Genuine Paper And Feed Confirmed Paper By Adding A Media Type
Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.
Page 49: Updating Paper Information
• Media Configuration Tool Guide (Mac OS) Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File.
Page 50: Handling Rolls
Handling rolls Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Feeding Roll Paper Manually...
Page 51: Loading Rolls On The Roll Holder
Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the Roll Holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment to the Roll Holder and holder stopper. Caution •...
Page 52 Important • Do not use the roll holder for feeding paper with the spacer (A) removed from the flange. It will result in the paper being sent askew. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly.
Page 53 Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the Roll Holder. 4. If using 3-inch core roll paper, attach 3-Inch Paper Core Attachment to holder stopper. Align the tabs (A) of the attachment with the holes (B) of the holder stopper, and insert firmly. 5.
Page 54: Loading The Upper Roll On The Printer
Loading the Upper Roll on the Printer Follow these steps to load rolls in the printer. Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on.
Page 55 5. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. Caution • Be careful not to drop the roll and hurt yourself when loading it. •...
Page 56 6. Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly beneath it, and feed roll paper until you hear a sound. Important • If the roll paper has become unwound, remove the slack before loading the roll paper. •...
Page 57 8. Close top cover. 9. Tap Start feeding. The paper is now advanced. 10. Once paper feeding starts, you will need to do the following, based on the Manage remaining roll amount setting and the barcode printed on rolls. (See "Keeping Track of the Amount of Roll Paper Left.")
Page 58 • When selecting the media type on the touch screen, make sure the media type set in the printer driver and the media type loaded on the printer match. Note • For details on media types that you can select, see "Paper Information List." •...
Page 59: Loading The Lower Roll On The Roll Unit (Option)
Loading the Lower Roll on the Roll Unit (Option) Follow these steps to load roll paper in the roll unit (Roll 2 (Lower)). Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on.
Page 60 5. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. Caution • Be careful not to drop the roll and hurt yourself when loading it. •...
Page 61 Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, remove the tape or paper band before loading the roll paper into the roll holder slot. If you load the paper into the roll holder slot with the leading edge secured, only part of the roll paper is fed to the paper feed slot, resulting in damage to the roll paper.
Page 62 8. Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly beneath it, and feed roll paper until you hear a sound. Important • If the roll paper has become unwound, remove the slack before loading the roll paper. •...
Page 63 9. Tap Start feeding. The paper is now advanced. 10. Once paper feeding starts, you will need to do the following, based on the Manage remaining roll amount setting and the barcode printed on rolls. (See "Keeping Track of the Amount of Roll Paper Left.") Manage re- Barcodes Printer Operation After the Paper is Fed...
Page 64: Changing The Type Of Paper
Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically, eliminating the need to set the media type.
Page 65 3. Tap Paper settings. 4. Tap Type. 5. Tap media type of roll paper loaded in printer. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note •...
Page 66 Note • The specified media type setting is updated in the following situations. • When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. •...
Page 67: Specifying The Paper Length
Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Enable. (See "Keeping Track of the Amount of Roll Paper Left.") 1.
Page 68: Removing The Upper Roll From The Printer
Removing the Upper Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1.
Page 69 6. Using both hands, rotate the Roll Holder in the direction of the arrow to rewind the roll. 7. Hold Roll Holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the Roll Holder from rolls, see "Removing Rolls From the Roll Holder."...
Page 70 Note • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer." • Clean inside the top cover before loading paper. (See "Cleaning Inside the Top Cover.")
Page 71: Removing The Lower Roll From The Roll Unit (Option)
Removing the Lower Roll from the Roll Unit (Option) Follow these steps to remove roll paper from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position.
Page 72 6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot.
Page 73 Note • For instruction on removing the roll paper from the roll holder, see "Removing Rolls From the Roll Holder." • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer."...
Page 74: Removing Rolls From The Roll Holder
Removing Rolls From the Roll Holder 1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment. •...
Page 75 Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.
Page 76: Feeding Roll Paper Manually
Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2.
Page 77: Keeping Track Of The Amount Of Roll Paper Left
Keeping Track of the Amount of Roll Paper Left When you set Manage remaining roll amount to Enable in Device settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
Page 78: Specifying The Ink Drying Time For Rolls
Specifying the Ink Drying Time for Rolls When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
Page 79 3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.") Mac OS 1. Choose Print in the application menu. 2.
Page 80 3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.")
Page 81: Specifying The Cutting Method For Rolls
Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. Cutting Method Printer Setting Driver Setting Automatic cut The roll is automatically cut by the cutter Roll Paper Automatic Automatic blade according to the printer driver set- 1/Roll Paper Cutting tings.
Page 82 • If documents printed using Automatic, Eject, or manual cutting are short, rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This may create a wider bottom margin, in some cases. Cut rolls manually in the following cases: Eject (when the paper surface is being scratched / to wait for ink to dry) Important •...
Page 83 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6. Tap Eject cut. 7. Print the job. When printing is finished, the printer will stop without cutting. 8.
Page 84 Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
Page 85 11. Tap OK. After the roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the printhead) Note • Once the following step has been performed, the procedure can be started from step 8 the next time. •...
Page 86 Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
Page 87 11. Print the job. The printer stops advancing the paper after printing. 12. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 13. Cut the roll paper manually with scissors or the like. 14.
Page 88 Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where roll paper you want to cut is loaded. 3. Tap Feed/cut. 4. Tap or touch Advance or Rewind to feed roll paper to desired cutting position. 5.
Page 89: Cutting The Leading Edge Of Roll Paper Automatically
Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the touch screen menu.
Page 90 Note • If the Home screen does not appear, tap the Home button. 2. Tap 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll.
Page 91: Reducing Dust From Cutting Rolls
Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink.
Page 92 6. Tap ON.
Page 93: Automatically Switch Rolls
Automatically Switch Rolls By using the optional roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2 depending on the print job.
Page 94: Handling Sheets
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet...
Page 95: Loading Sheets In The Printer
Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • Printing on sheets is supported only when using the Stand. However, paper that is up to 16.5 inches (420 mm) in length can also be loaded even without using a Stand. •...
Page 96 Follow the instructions on the screen to remove the paper, and redo the operation. 2. Open top cover and lift release lever. Important • Do not touch Linear Scale (A), carriage shaft (B), or Ink Tube Stabilizer (C). Touching these parts may damage them.
Page 97 When you insert the sheet, it will adhere automatically to the surface of the platen. Important • Load the sheet so that it is parallel to the right paper alignment line (C). Loading paper askew will cause an error. • Warped paper may rub against the print head. Straighten paper if it is warped before loading. Note •...
Page 98 noise is distracting, try moving the paper over slightly to the left or right (up to 0.039 in / 1 mm) while keeping it parallel to the paper alignment line. • The suction remains on for about 30 seconds during loading. If you cannot finish loading a sheet during this time, pull the sheet away and reinsert it to start the suction again.
Page 99: Printing From A Desired Starting Point
Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2.
Page 100 2. When "[Detect paper width] is disabled. Do you want to keep it disabled and continue?" appears on touch screen, tap Keep it disabled and continue. 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, lift the release lever.
Page 101 5. Lower release lever and close top cover. 6. When screen for selecting paper size appears, select size of paper loaded.
Page 102: Removing Sheets
Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap area. 3. Tap Remove paper. 4.
Page 103 6. Lower release lever.
Page 104: Basket
Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket...
Page 105: Parts Of The Basket
Parts of the Basket A. Basket Rod (tag side) Secures the cloth basket to the tips of the basket arm. B. Basket Arm Retains the basket rod (tag side). By changing the length and the angle, you can make the basket suitable for various conditions. When not using the basket, you can lower it and store alongside of the stand.
Page 106: Using The Basket
Using the Basket By changing the following four items for the basket, which is a part of the optional Stand, you can use the basket in various ways to suit your application. • Length of basket arm • Tilt of basket arm •...
Page 107 Important • When lengthening the basket arm, first return the basket to an unwound state while pressing the basket rewind button on the right edge of the basket rod (tag side), and then make the change. Changing Tilt of basket arm You can change the tilt of the basket arm in three steps.
Page 108 Important • When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod (A) are securely hooked onto the attachment parts. Changing Length of basket You can adjust the basket length by rotating the basket rod (tag side). To shorten, rotate the basket rod (tag side) in the direction of the arrow to wind the basket.
Page 109: Example Basket Configurations
Example Basket Configurations Various positions are possible for the basket that collects the printed materials. In this section, we present the following five positions as examples of using the basket. Switch the position of the basket to suit to the media type and the print job. •...
Page 110 • If using the roll unit as a feed device, we recommend using it as described in "Using With roll unit (Position 2)". • If using the roll unit and using the Position 1 basket, the printed materials may come in contact with the roll unit depending on the paper, resulting in damage.
Page 111 Important • Always select Eject cut in Cutting mode when used in this position. If you select Automatic cut, the printed materials may be damaged. (See "Specifying the Cutting Method for Rolls.") • Be extra careful when using paper that tends to curl or is damaged easily in this position. •...
Page 112 Important • You can stack up to 10 sheets of A2 Portrait Glossy Photo Paper and 20 sheets of Heavyweight Coated Paper HG with the basket in this position. If you stack more than this, it may damage the print side of the paper or cause the basket to fall over.
Page 113: Storing The Basket
Storing the Basket Store the basket in the following two positions when not in use. Select the position to suit the circumstances. • If Changing Roll Paper or Using roll unit as Take-up Device • Using Without basket (Only When roll unit Is Not Used) If Changing Roll Paper or Using roll unit as Take-up Device If replacing the roll paper or using the roll unit as a take-up device, store the basket.
Page 115: Roll Unit
Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit...
Page 116: Parts Of The Roll Unit
Parts of the Roll Unit A. Roll Holder Lock Switch Locks and releases the Roll Holder loaded in the roll unit. B. Feed Mode Lamp Lights up when you have selected the feed mode on the roll unit. C. Auto Take-up Lamp Lights up when the paper is being taken up.
Page 117 Change the feed flap position depending on the roll unit mode. M. Roll Holder Load the roll on this holder. N. Holder Stopper This part secures the roll paper on the Roll Holder.
Page 118: Roll Unit
Roll Unit The roll unit functions as a feed device that can accommodate an additional roll for a total of two rolls on the printer and as a take-up device that automatically takes up the printed roll paper. Switch between these two functions depending on the circumstances. For instructions on attaching the roll unit, see the Roll Unit Setup Guide.
Page 119: Switching Roll Unit Modes
Switching Roll Unit Modes Before using the roll unit, follow these steps to select the mode you want to use. Important • After switching the roll unit function, you must use a separate computer to apply the roll unit settings to the printer driver.
Page 120 Note • If you change the mode without cutting the roll paper with the printer's cutter, a screen confirming whether or not the paper taken up has been cut appears after you tap ON. If the paper has not been cut, select No and cut the paper that has been taken up first. 3.
Page 121: Using The Roll Unit In Take-Up Mode
Using the Roll Unit In Take-Up Mode Important • For details on the roll paper compatible with winding, see "Paper Information List.". • Before loading the roll paper to be taken up on the roll unit, set the roll unit mode to take-up device on the printer touch screen.
Page 122 roll holder Side holder stopper Side 4. Insert paper core, which is for winding roll paper, into roll holder. Important • We recommend using a paper core that is wider than the paper to be wound when winding paper. If you use a narrower paper core, use with a gap between the holder stopper and the paper. •...
Page 123 7. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. 8. Change Roll Holder Lock switch on roll unit to lock direction.
Page 124 9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned with ● (B) position on the take-up icon. 10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding direction.
Page 125 Note • For the winding direction of the roll paper, you can select either outward winding to make the printed surface on the outside of the roll or inward winding to make the printed surface on the inside of the roll. 11.
Page 126 Outward Winding Inward Winding Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result.
Page 127 The winding preparation is complete. When printing to the roll starts, the roll paper can be automatically wound. • If Ready to print. appears on touch screen 1. Manually advance roll paper (See "Feeding Roll Paper Manually.") or start printing, and wait for leading edge of roll paper to reach roll unit.
Page 128 Outward Winding Inward Winding Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result.
Page 129 The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up lamp lights up instead. The winding preparation is complete. During printing, the winding starts. Before printing, the winding starts at the same time as the printing. Important •...
Page 130: Removing Printed Paper From The Roll Unit
Removing Printed Paper from the Roll Unit Note • By tapping the paper settings display area and then area when setting Take-up mode and setting Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be automatically taken up after that.
Page 131 6. Hold printed paper between output guide and roll unit, then tap Yes. The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without holding the printed paper, the paper may fall to the floor and become soiled. 7.
Page 132 9. Hold roll holder by its flanges (A), and remove from roll unit. 10. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 11. Remove printed material that has been taken up, from roll holder for each paper core.
Page 134: Changing Settings From Operation Panel/Web Browser
Changing Settings from Operation Panel/Web Browser Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel Status Print Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser...
Page 135: Operations And Touch Screen
Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations...
Page 136: Operation Panel
Operation Panel A. ON button/ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode. B. Home button The Home screen appears. Touch Screen C.
Page 137 Note • When the printer is in Sleep mode, you can touch the touch screen to recover from Sleep mode.
Page 138: Touch Screen
Touch Screen After the printer starts up, the Home screen appears on the touch screen. From the Home screen, you can check the printer status and select the maintenance, settings, and other menus. Flick the Home screen up and down, and select the display position. Basic Touch Screen Operations A.
Page 139 • Do not forcibly press the touch screen with your finger. • Do not press the touch screen with an object other than your finger (such as a ballpoint pen, pencil, fingernail, or other object with a sharp tip). • Do not operate the touch screen with wet or dirty hands. •...
Page 140 Notification Messages When the ink is low or there is another notification, New notice. appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the message details screen to view the details and take action.
Page 141: Checking Instructions During Printer Operations
Checking Instructions During Printer Operations You can refer to instructions on the touch screen when loading paper, replacing ink tanks, or performing other operations. How to view instructions Once you complete an action described in the instructions, the printer detects the action and switches to the next instruction screen.
Page 143: Changing Settings From Operation Panel
Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Status Print...
Page 144: Printer Menu Operations
Printer Menu Operations The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress. Flicking HOME screen and tapping the menu displays each setting item. The menus below are available.
Page 145: Menu Operations
Menu Operations The operation panel features a touch screen (A) and buttons (B). Touch icons on the touch screen's HOME screen to select menus. A. Touch screen B. Buttons on the operation panel Basic Touch Screen Operations Tap the touch screen lightly or use other gestures to access various functions and settings. Important •...
Page 146 • Touch Touch with your fingertip, pressing lightly. Keep touching the "next" (or "back") icon to move forward or back through menus or a list continuously, for example. • Flick Flick up, down, left, or right on the screen with your finger. Flick to move forward or back through menus or a list, for example.
Page 147 Example of Using Touch Screen These touch screen operations are available when you print data on a USB flash drive. Drag up or down, and then tap an item to select it. Tapping A displays the print settings menu.
Page 148 Drag up or down, and then tap an item to select it. After the list is displayed, tap a setting to select it. Tap D to confirm the settings. Tap B to display the screen for selecting the number of copies. Tap a number to specify the number of copies, and then tap OK.
Page 149 Tap C to display the preview screen. Touch the Back button to return to the previous screen.
Page 150: Menu Structure
Menu Structure • Ink information Current estimated ink levels Replace Order ink now • Paper settings Roll paper 1 Replace paper Feed/cut Remove paper Paper settings Width/Length/Type/Advanced Roll paper 2 Replace paper Feed/cut Remove paper Roll unit use setting Paper settings Width/Length/Type/Advanced Take-up mode Roll unit use setting...
Page 151 Use in take-up mode Use/Do not use Manual Replace paper Remove paper Paper settings Page size/Type/Advanced • Maintenance Print nozzle check pattern Print head cleaning Cleaning All colors/Pattern 1/Pattern 2/Pattern 3 Deep cleaning All colors/Pattern 1/Pattern 2/Pattern 3 System cleaning All colors/Pattern 1/Pattern 2/Pattern 3 Print head alignment Auto (standard)
Page 152 Roll paper 2 Auto/Prioritize print quality/Prioritize length accuracy Manual Auto/Prioritize print quality/Prioritize length accuracy Adjust print quality Auto/Manual Adjust feed length Print alignment pattern Roll paper 1/Roll paper 2/Manual Change adjustment values Color calibration Auto adjust Roll paper 1/Roll paper 2/Manual Enable/disable adjustment values Enable/Disable Adjustment information...
Page 153 Move indoors on the same floor Move indoors to a different floor Transport outdoors • Job management Print job List of print jobs Delete/Priority printing/Release hold Saved job Job box list Job list Delete/Start print Print the job list Job history Display job history Print job history Pause printing...
Page 154 Activate wireless LAN Activate direct connect. Disable LAN Wireless LAN setup Cableless setup Standard setup WPS (Push button method) Other setup Advanced setup/WPS (PIN code method) • Device settings Test print Print nozzle check pattern Status print Status print (administrator) Print LAN details Print setting print Print advanced paper settings...
Page 155 Matching method Perceptual (Photo)/Saturation (Poster) Print quality Standard/High/Highest Input resolution 600 dpi/300 dpi Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Man- Margin 3mm/5mm Rotate 0 degrees/90 degrees Fit paper ON/OFF Display during process Warning display Enable/Disable JPEG print settings Print quality settings Color mode...
Page 156 Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Man- Margin 3mm/5mm Rotate 0 degrees/90 degrees Fit paper ON/OFF Print from USB flash settings Color mode Monochrome/Color Print qlty Standard/High/Highest Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Rotate 0 degrees/90 degrees Fit paper...
Page 157 Cableless setup Standard setup WPS (Push button method) Other setup Advanced setup/WPS (PIN code method) Confirm LAN settings LAN setting list WLAN setting list Direct connection setting list Print LAN details Other settings Set printer name TCP/IP settings IPv4 IP address/DNS server/Proxy server IPv6 Enable/disable IPv6/IPsec settings/Use DHCPv6/Manual address/DNS server WSD setting...
Page 158 Authentication Do not use/TLS/TTLS/PEAP EAP-TTLS internal auth. method MSCHAPv2/PAP Weak encryption restriction Restrict/Do not restrict Weak certificate restriction Restrict/Do not restrict Advanced setup User-ID/Username/Password/Authentication server name Last authentication result SNTP settings Client operation status Active/Inactive NTP/SNTP server address Polling interval Spanning tree setting Active/Inactive LPR protocol setting...
Page 159 Update SSID/password Direct connection device name Connection request confirmation Yes/No Reset SSL certificates Reset LAN settings Paper-related settings Manage remaining roll amount Enable/Disable Roll paper auto switching Identify size/Do not identify size Keep media type Enable/Disable Detect paper setting mismatch Pause/Display warning/Do not detect/Hold job Paper retention setting Release/Retain...
Page 160 System cleaning frequency Standard/Short Print pattern after new head ON/OFF Hard disk settings Output method Print/Print (auto delete)/Save to job box Save first and print ON/OFF Common job box setting Print/Print (auto delete) Data deletion Fast/Fast secure/Secure Monitoring service settings Enable/disable monitoring service Enable/Disable Communication test...
Page 161 Remote UI Restrict/Do not restrict Print from USB flash drive Restrict/Do not restrict Use USB connection Use/Do not use Date/time setting Date display format YYYY/MM/DD / MM/DD/YYYY / DD/MM/YYYY Time zone (GMT) 0/+1/+2/+3/+4/+5/+6/+7/+8/+9/+10/+11/+12/-12/-11/-10/-9/-8/-7/-6/-5/-4/-3/-2/-1 Length unit setting Meters/Feet/inches Buzzer setting Enable/Disable EOP timer setting 10 seconds/30 seconds/1 minute/2 minutes/5 minutes/10 minutes/30 minutes/60 minutes Job history sending setting...
Page 162 Records of use Head information Head alignment performance log Values applied with auto settings...
Page 163: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Print head movable width setting as an example. Make sure printer is turned on. 2. Flick HOME screen and tap Device settings.
Page 164 For more on setting items on the operation panel: Setting Items on Operation Panel...
Page 165: Setting Items On Operation Panel
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Items for Security Administrator password setting Items for Printer...
Page 166: Job Management
Job management Select this setting item from HOME screen. • Print job Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job Displays the saved print job list. You can print job list on each saving box. Note •...
Page 167: Test Print
Test print Select this setting item from Device settings. • Print nozzle check pattern Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print Prints out the printer status and setting value information. Status Print • Print LAN details Prints out the network information list.
Page 168: Print Settings
Print settings Select this setting item from Device settings. • Print head movable width setting Adjusts the print head movable width. • Prioritize paper size Select Enable to use the paper size setting as the basis for printing instead of other settings. The text or images in the margin are not printed.
Page 169: Lan Settings
LAN settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Change LAN Enables either wireless LAN, wired LAN, or direct connection. You can also disable all. •...
Page 170 ◦ LAN setting list The list of wired LAN settings of this printer is displayed on the touch screen. The following setting items are displayed. (Some setting items are not displayed depending on the printer settings.) Items Setting Connection Active/Inactive IPv4 address XXX.
Page 171 IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 4 XXX (up to 3 digits) IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3...
Page 172 NTP/SNTP server address XXXXXXXXXXXX Polling interval XXXXXXXXXXXX Spanning tree setting XXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ("XX"...
Page 173 IPv6 default gateway XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 subnet prefix length XXX (up to 3 digits) IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 link-local prefix length XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters)
Page 174 IPv6 DNS dyn. update: manual Active/Inactive IPv6 DNS dyn. update: stateless Active/Inactive IPv6 DNS dyn. update: stateful Active/Inactive IPv6 Use IPv4 host/domain name Active/Inactive IPv6 DNS host name XXXXXXXXXXXX IPv6 DNS domain name XXXXXXXXXXXX MAC address XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Enable (ESP)/Enable (ESP &...
Page 175 Wireless LAN security WPA2-PSK(AES) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv4 DNS dynamic setting Active/Inactive IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name XXXXXXXXXXXX IPv6 address...
Page 176 Specifies the printer name. You can use up to 15 characters for the name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. ◦...
Page 177 ◦ RAW protocol Enables/Disables RAW printing. ◦ LLMNR Enables/Disables LLMNR (Link-Local Multicast Name Resolution). Selecting Active allows the printer to detect printer's IP address from the printer name without a DNS server. ◦ Wireless LAN DRX setting Selecting Enable allows you to activate discontinuous reception when using wireless LAN. ◦...
Page 178: Device User Settings
Device user settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed.
Page 179 • Buzzer setting The printer beeps once for warnings, and 3 times for errors when Enable is selected. • EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending setting The printer sends a job history tool when Send is selected.
Page 180: Language Selection
Language selection Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.
Page 181: Paper-Related Settings
Paper-related settings Select this setting item from Device settings. • Manage remaining roll amount Select ON to print a barcode at the end of a roll before you remove it. The printed barcode can be used in managing the amount of roll paper left. Select OFF if you prefer not to print the barcode. •...
Page 182 Select whether B4 or 10 inch is applied when a sheet of an intermediate size is detected. • Adjust roll unit Select this setting item when you replace the roll unit. • Print advanced paper settings Tapping Yes prints out each setting specified in Advanced paper settings. •...
Page 183: Auto Maintenance Settings
Auto maintenance settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check Enables/Disables automatic nozzle checking. You can also select the page interval to perform automatic nozzle checking.
Page 184: Administrator Password Setting
Administrator password setting Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password. Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software.
Page 185: Setting Administrator Password On Operation Panel
Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • LAN settings • Device user settings •...
Page 186 LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software. 7. Enter administrator password. Important • The following character restrictions apply to the password: •...
Page 187: Hard Disk Settings
Hard disk settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method Selects the printing method for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer.
Page 188: Special Administration Mode
Special administration mode Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service Selecting Active allows the printer to send error details to the service center. •...
Page 189: Printer Information
Printer information Select this setting item from HOME screen. • System information Displays printer's system information. • Hard disk information Displays the total hard disk capacity and the mail box free space. • Error history Displays the error history. ◦ Hardware error Displays the hardware error codes (up to 5).
Page 190: Status Print
3. Tap Test print. 4. Tap Status print. Note • If you specify the administrator password, tap Status print (administrator). The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model Printer serial number Firm Firmware version Boot...
Page 191 Printer Settings Print Settings Setting value of Print head mov- able width setting/Prioritize pa- per size Paper-related Setting value of Prioritize paper settings size Device settings Auto mainte- Each setting value of Auto main- nance settings tenance settings Hard disk set- Each setting value of Hard disk tings settings...
Page 192 HEAD LOT NUMBER/ DATE OF IN- Print head lot number STALLATION Head alignment performance log COUNTER Media Use of each specified media THE NUMBER OF CUTS Total number of cuts AFTER INSTALLATION Days of use...
Page 193: Changing Printer's Setting Using Web Browser
Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Receiving Printer Status by E-mail...
Page 194: Changing Settings Using Web Browser
Changing Settings Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
Page 195 3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address in "XXX.XX.X.XXX". When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer.
Page 196 8. When you finish checking printer status and changing printer settings, select Log off. 9. Close web browser.
Page 197: Changeable Setting Items Using Web Browser
Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, and SSL/TLS...
Page 198: Other Items
Items for Printer Device settings This function allows you to change the printer settings such as the quiet setting, the energy saving settings, and the print settings. Additionally, this function allows you to receive the printer status information such as the remaining ink level and the error.
Page 199: Setting Password
Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
Page 200 • Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 7. When completion message appears, select OK. Setting Standard User Password For restricting the function for standard user, enable the standard user mode and set a standard user password by following the steps below.
Page 201: Registering Printer's Root Certificate To Web Browser
Registering Printer's Root Certificate to Web Browser If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
Page 202 8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. The Security Warning screen appears. 10. Make sure thumbprint on Security Warning screen matches printer's thumbprint. For printer's thumbprint, touch the HOME button, select Device settings > LAN settings > Confirm LAN settings, check Root cert.
Page 203 2. As entering the root certificate name is required, enter an arbitrary certificate name and select OK. The root certificate registration is completed. Note • If PIN or password is not set as security type, the attention screen may appear. Select OK, and then set the security type to PIN or password.
Page 204 Note • If a password is set on your device, entering a password may be required. 3. Select Install. 4. Select Install on displayed dialog. The root certificate registration is completed.
Page 205: Setting Mail Server
Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the time zone setting using the printer's operation panel.
Page 206 Enter the password for sending to perform the authentication. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Next, you can specify the following settings. • Incoming mail server (POP3) Enter the address of your POP server. •...
Page 207: Receiving Printer Status By E-Mail
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the date and time setting using the printer's operation panel, the date and time may not be reflected on the sent e-mail.
Page 208 The resending setting is completed.
Page 209: Printer Parts
Printer Parts Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk Optional accessories Roll Holder Set Stand Stand Parts Parts of the Basket Roll Unit Parts of the Roll Unit...
Page 210: Printer Parts
Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel...
Page 211: Front
Front A. Top Cover Open this cover to install the print head, load paper, and remove any jammed paper from inside the printer as needed. (See "Top Cover (Inside).") B. Output Guide Guides printed documents as they are ejected. Open this guide when loading a roll. C.
Page 212 Insert a USB flash drive to this port. K. Touch Screen Use this screen to operate the printer and check the printer status. (See "Operation Panel.") L. Ink Tank Cover Open this cover to replace the ink tank. (See "Ink Tank Cover (Inside).")
Page 213: Back
Back A. Carrying Grips When carrying the printer, have six people hold it by these handles under both sides. B. USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections. C. Wired LAN Connector Connect an Ethernet cable to this port.
Page 214: Top Cover (Inside)
Top Cover (Inside) A. Top Cover Roller Prevents paper from rising when ejected. B. Cleaning Brush When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the platen. C. Cutter Blade A round-bladed cutter for automatic paper cutting. D.
Page 215: Carriage
Carriage A. Print Head Locking Cover Secures the print head. B. Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. C. Print Head Lock Lever Lock print head locking cover.
Page 216: Ink Tank Cover (Inside)
Ink Tank Cover (Inside) Left Side Right Side *1:The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank. A. Ink Color Label Load an ink tank that matches the color and name on this label. B.
Page 217: Hard Disk
Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk...
Page 218: Printer Hard Disk Operations
Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows. Operation Printer driver Remote UI Operation panel Saving print jobs Save in mail box...
Page 219: Checking Free Hard Disk Space
Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on. 2.
Page 220: Erasing Data On Printer's Hard Disk
Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk.
Page 221: Optional Accessories
Optional accessories Roll Holder Set Stand Stand Parts Parts of the Basket Roll unit Parts of the Roll Unit...
Page 222: Roll Holder Set
Roll Holder Set Load roll paper on the roll holder and then load the holder in the printer. You can use the Roll Holder in the RH2-27 roll holder set with both 2-inch and 3-inch paper cores. However, if using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment.
Page 223: Stand
Stand The following Stand can be used with the printer. • Printer Stand SD-21 For more information on the main parts of the Stand, see "Stand Parts." Important • When moving the Stand, be sure to set the locking caster lock to the OFF position to release the lock. If you move it while the locking caster are locked, the floor may become scratched.
Page 224: Stand Parts
Stand Parts A. Stand Unit A stand that holds the printer. Equipped with casters to facilitate moving the printer. B. Basket Catches the ejected printed documents. (See "Parts of the Basket.") For instructions on how to use the basket, see "Using the Basket"...
Page 225: Roll Unit
Roll Unit You can use the following roll unit with this printer. • roll unit RU-21 For details on the main parts of the roll unit, see "Parts of the Roll Unit." Note • For instructions on installing the roll unit, see the documentation provided with the roll unit.
Page 226: Network Setting
Network Setting Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows) Changing Network Settings Using Remote UI IJ Network Device Setup Utility IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility...
Page 227: Network Connection Tips
Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows) Changing Network Settings Using Remote UI...
Page 228: Default Network Settings
Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon PRO-2000 LPR protocol setting Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel.
Page 229 *2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ" represents last six digits of printer's MAC address.
Page 230: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...
Page 231: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection
For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection,...
Page 232: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Make sure printer is turned on. 2. Load plain paper. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer If you use sheets, load at least 10 sheets (A4 or Letter-sized).
Page 233 Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.XXX.XXX.XXX Secondary DNS Server Address Secondary DNS server address XXX.XXX.XXX.XXX Control Filtering...
Page 234 Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2 Use single on 2 On/Off Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4...
Page 235 Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4 Use single on 4 On/Off Start Address 5 Start address 5 XXX.XXX.XXX.XXX End Address 5 End address 5 XXX.XXX.XXX.XXX Use Single On 5 Use single on 5 On/Off IP Filtering Prohibit Address...
Page 236 Use Manual Mode Operation status of IPv6 manual ad- On/Off dress Manual Address Manual address IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode Operation status of stateful address On/Off mode Stateful Address Stateful address...
Page 237 Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.XXX.XXX.XXX Secondary DNS Server Address Secondary DNS server address...
Page 238 IPv6 Filtering Prohibit Info IPv6 Filtering prohibit information IP Filtering Start Address 1 IP filtering start address 1 XXX.XXX.XXX.XXX IP Filtering End Address 1 IP filtering end address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off IP Filtering Start Address 2 IP filtering start address 2 XXX.XXX.XXX.XXX IP Filtering End Address 2...
Page 239 IP Filtering Start Address 3 IP filtering start address 3 XXX.XXX.XXX.XXX IP Filtering End Address 3 IP filtering end address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off IP Filtering Start Address 4 IP filtering start address 4 XXX.XXX.XXX.XXX IP Filtering End Address 4 IP filtering end address 4...
Page 240 Use MAC Address Filtering Operation status of MAC address fil- On/Off tering MAC Filtering Select MAC address filtering method Admit/Prohibit MAC Filtering Permission Info MAC filtering permission information MAC Address 1 MAC address 1 XX:XX:XX:XX:XX:XX MAC Address 2 MAC address 2 XX:XX:XX:XX:XX:XX MAC Address 3 MAC address 3...
Page 241 SSID SSID Wireless LAN (infrastructure) SSID (up to 32 characters) Security Type Security type for Wireless LAN (infra- Disabled/WEP 64bit/WEP structure) 128bit/WPA PSK TKIP/WPA PSK AES/WPA2 PSK TKIP/WPA2 PSK AES/MIXED WEP1 WEP key 1 for Wireless LAN (infra- XXXXXXXX (up to 32 characters) structure) WEP2 WEP key 2 for Wireless LAN (infra-...
Page 242 Protocol Setting Protocol setting information Printer Name Printer name XXXXXXXX (up to 16 characters) Use LPR Use LPR On/Off Printer Location Printer location XXXXXXXX (up to 16 characters) Use Wired Power Save Discontinuous reception (Wired LAN) On/Off Use Wireless Power Save Discontinuous reception (Wireless On/Off LAN)
Page 243 Authority Algorithm Authority algorithm None/MD5/SHA1 Authority Password Authority password XXXXXXXX (0 to 16 characters) Encryption Algorithm Encryption algorithm None/AES/DES Encryption Password Encryption password XXXXXXXX (0 to 16 characters) User2 User 2 User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off...
Page 244 Security Setting Security setting No Auth No Encrypt/Auth No En- crypt/Auto Encrypt Authority Algorithm Authority algorithm None/MD5/SHA1 Authority Password Authority password XXXXXXXX (0 to 16 characters) Encryption Algorithm Encryption algorithm None/AES/DES Encryption Password Encryption password XXXXXXXX (0 to 16 characters) User5 User 5 User Name...
Page 245 Authority State 802.1X authority state Invalid/Authorized Authority Type Enable/disable 802.1X and authority Off/On/EAP-TTLS type EAP TTLS Type Internal authority type for EAP-TTLS Invalid/Authorized Weak Encryption Restriction Weak encryption restriction Invalid/Authorized Weak Certificate Restriction Weak certificate restriction Invalid/Authorized Login Name Login name XXXXXXXX (up to 24 characters) User Name User name...
Page 246 Retry Count E-mail retry count 0 to 5 Retry Interval E-mail retry interval 1 to 60 (min) Use Email Notification Use E-mail notification On/Off Use SSL Use SSL On/Off Use SSL Cert No Check Use SSL certification On/Off Use Mailbox Delete Use mailbox delete On/Off Email Setting...
Page 247 ("XX" represents alphanumeric characters.)
Page 248: Changing Lan Connection Method/Changing Wireless Lan Connection Method (Windows)
Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Tap LAN settings and Change LAN in this order on the HOME screen, and then select Activate wireless LAN or Activate wired LAN.
Page 249 • For Mac OS: Follow the instructions on the Canon website to redo setup.
Page 250: Changing Network Settings Using Remote Ui
Changing Network Settings Using Remote UI You can use Remote UI on the following OS and the web browser. • iOS device OS: iOS 7.0 or later Web browser: iOS standard Web browser (Mobile Safari) • Android device OS: Android 4.0 or later Web browser: Android standard Web browser (Browser or Chrome) •...
Page 251: Ij Network Device Setup Utility
IJ Network Device Setup Utility IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Menus Other Network Information...
Page 252: Ij Network Device Setup Utility
IJ Network Device Setup Utility IJ Network Device Setup Utility allows a network/printer administrator to manage printers on network. When you perform printer setup, the utility is installed at the same time. Use IJ Network Device Setup Utility for: • Searching printers on network and performing initial network setup for detected printers •...
Page 253: Starting Up Ij Network Device Setup Utility
Network Device Setup Utility. If IJ Network Device Setup Utility is not displayed on the Start screen, select the Search charm and search for "IJ Network Device Setup Utility". • In Windows 7 or Windows Vista, click Start and select All Programs, Canon Utilities, IJ Network Device Setup Utility, and then IJ Network Device Setup Utility.
Page 254: Ij Network Device Setup Utility Screen
IJ Network Device Setup Utility Screen Items on IJ Network Device Setup Utility Screen Menus on IJ Network Device Setup Utility Screen Items on IJ Network Device Setup Utility Screen Toolbar Items on IJ Network Device Setup Utility Screen The screen below appears when you start up IJ Network Device Setup Utility. Detected printers are listed on the screen and the items below are shown.
Page 255: Connection Method
Setup Completed Appears after performing network setup and clicking Set to close the window. Not Connected Indicates the printer is required to perform wireless LAN setup. Performing/Changing Wireless LAN Settings Not Set Indicates the printer cannot be used on network. Specify an IP address or enable IPv6. IP Address Overlap Indicates the IP address is duplicated to another printer.
Page 256: Setting Method
7. Setting Method Displays printer setting method. • Auto Appears if the printer is used by IP address specified automatically. • Manual Appears if the printer is used by IP address specified manually. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed for the interface (wireless/wired LAN) disabled on the printer setting.
Page 257 1. Printer menu Printer Menu 2. View menu View Menu 3. Option menu Option Menu 4. Help menu Help Menu Items on IJ Network Device Setup Utility Screen Toolbar This section describes items on IJ Network Device Setup Utility Screen toolbar. 1.
Page 258 5. Displays this guide. Note • This item has the same function as Online Manual in the Help menu.
Page 259: Performing Network Settings
Performing Network Settings Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings Assigning Printer Information Initializing Network Settings Changing Administrator Password Setting Criteria for Printer Search/Searching Specific Printer If WEP Details Screen Appears If WPA/WPA2 Details Screen Appears...
Page 260: Performing/Changing Wired Lan Settings
Performing/Changing Wired LAN Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility. Select USB on Switch IPv4/IPv6/USB under the View menu to display printers for which you can perform setup.
Page 261 1. Use IPv4 address Always selected. (displayed in a gray out state) 2. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router. 3.
Page 262 1. Use IPv6 address Select when you use the printer with IPv6 environment. 2. Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. 3.
Page 263: Performing/Changing Wireless Lan Settings
Performing/Changing Wireless LAN Settings Follow the procedure below to perform/change wireless LAN settings. Important • Enable cableless setup before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown. Note •...
Page 264 1. Network Type: Select the wireless LAN mode. Infrastructure Connects the printer to the wireless LAN with a wireless router. Direct Connects the printer to wireless communication devices without a wireless router. Note • If Direct is selected, the Search... button is displayed in a gray out status. In addition, you cannot connect to Internet from your computer depending on your operating environment.
Page 265 Displays the encryption method used over the wireless LAN. • IPv4 settings Note • The setting items below are available only when Infrastructure is selected for Network Type:. If Direct is selected, the setting items below are displayed in a gray out status. 1.
Page 266 1. Use IPv6 address Select when you use the printer with IPv6 environment. 2. Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. 3.
Page 267: Assigning Printer Information
Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the IJ Network Device Setup Utility screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available. Start up IJ Network Device Setup Utility.
Page 268: Initializing Network Settings
Initializing Network Settings Follow the procedure below to initializing printer network settings. Start up IJ Network Device Setup Utility. Detected printers are listed. 2. Select printer to initialize settings. Select the printer with Available displayed on Status. 3. Select Reset LAN settings on Printer menu. The Confirm Printer Password screen appears.
Page 269: Changing Administrator Password
Changing Administrator Password Follow the procedure below to change the administrator password. Start up IJ Network Device Setup Utility. Detected printers are listed. 2. Select printer to change password. Select the printer with Available displayed on Status. 3. Select Change Password... on Printer menu. The Change Printer Password screen appears.
Page 270: Setting Criteria For Printer Search/Searching Specific Printer
Setting Criteria for Printer Search/Searching Specific Printer You can set the criteria for printer search when you start up IJ Network Device Setup Utility or update the printer search, or you can search the specific printer. Changing these settings may detect the printer you want to use if it is not detected Note •...
Page 271 2. Select Specified Searching... on Option menu. The Specified Searching screen appears. 3. Select item to specify and enter value. 1. IPv4 Address Specifies the IPv4 address of the printer you want to search. 2. IPv6 Address Specifies the IPv6 address of the printer you want to search. 3.
Page 272: If Wep Details Screen Appears
If WEP Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter items below when WEP Details screen appears. 1. WEP Key: Enter the same key as the one set to the wireless router. The number of characters and character type that can be entered differ depending on the combination of the key length and key format.
Page 273: If Wpa/Wpa2 Details Screen Appears
If WPA/WPA2 Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter passphrase when WPA/WPA2 Details screen appears. Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
Page 274: Checking Network Status
Checking Network Status Checking Wireless Network Status Displaying Computer Network Information Displaying Printer Network Information Checking Connection Status between Printer and Wireless Router Checking Network Setting Difference...
Page 275: Checking Wireless Network Status
Checking Wireless Network Status Follow the procedure below to check the wireless network status (signal strength) between the printer and computer. If anything is wrong with the wireless LAN connection, check the network status from this menu. Start up IJ Network Device Setup Utility. The detected printers are listed.
Page 276: Displaying Computer Network Information
Displaying Computer Network Information Follow the procedure below to display the network information of the computer which the printer selected in the IJ Network Device Setup Utility screen connects to and on which IJ Network Device Setup Utility is installed. Start up IJ Network Device Setup Utility.
Page 277: Displaying Printer Network Information
Displaying Printer Network Information Follow the procedure below to display the printer network information. Start up IJ Network Device Setup Utility. The detected printers are listed. 2. Select printer to display network information from printer list. Select the printer with Available displayed on Status. 3.
Page 278: Checking Connection Status Between Printer And Wireless Router
Checking Connection Status between Printer and Wireless Router Follow the procedure below to check the wireless router information detected by the printer. Detects wireless routers around the printer and the detected ones are listed. Use this menu to make sure whether the printer is located properly.
Page 279: Checking Network Setting Difference
Checking Network Setting Difference If you cannot use a printer you used on the network before, compare the current network status with that when you could use the printer and check the difference. Start up IJ Network Device Setup Utility. The detected printers are listed.
Page 280: Ij Network Device Setup Utility Menus
IJ Network Device Setup Utility Menus Printer Menu View Menu Option Menu Help Menu...
Page 281: Printer Menu
Printer Menu This section describes the items displayed on the Printer menu. 1. Protocol Settings... Performs wired or wireless LAN settings. Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings 2. Detailed Printer Settings... Assigns the printer device name and location name. Assigning Printer Information 3.
Page 282 Web browser: Internet Explorer 9 or later, Google Chrome 41.0.2272.118m or later, Mozilla Firefox 37.0.1 or later 7. Exit Finishes IJ Network Device Setup Utility.
Page 283: View Menu
View Menu This section describes the items displayed on the View menu. 1. Computer Network Information Check the computer network information. Displaying Computer Network Information 2. Printer Network Information Check the printer network information. Displaying Printer Network Information 3. Status of Printer and Wireless Router Connection Searches wireless routers and check the wireless router information (wireless channel, communication status, and signal strength) detected by the printer.
Page 284 Note • You can also cancel printer search by clicking the icon. 8. Update Searches printers again. Note • You can also search printers again by clicking the icon.
Page 285: Option Menu
Option Menu This section describes the items displayed on the Option menu. 1. Search Settings... Specifies criteria for printer search. Setting Criteria for Printer Search 2. Specified Searching... Searches the printer by an IP address or host name. Searching Specific Printer...
Page 286: Help Menu
Help Menu This section describes the items displayed on the Help menu. 1. Online Manual Displays this guide. 2. Caution when Connecting to Wireless LAN Displays the caution message for wireless LAN connection. 3. Changing Wired/Wireless LAN Connections Displays the message on changing LAN connection method (wired or wireless) for the selected printer. 4.
Page 287: Other Network Information
Other Network Information Technical Terms Restrictions Firewall...
Page 288: Technical Terms
Technical Terms In this section, technical terms used in the manual are explained. • Access point mode The printer is used as an access point to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no access point (wireless router) is available.
Page 289 • Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically. • Cableless setup Specifies a wireless router settings using a device (e.g. smartphone) directly without using a wireless router. • Channel Frequency channel for wireless communication.
Page 290 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • Host name A name for a computer or printer on network so that it can be recognized easily.
Page 291 • Key Format Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key differs depending on the selected key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters.
Page 292 • Prefix length The number of bits on the network part of an IP address. The number of bits is 8 bit to 24 bit for IPv4, and 64 bit for IPv6. • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy server.
Page 293 • Subnet Mask IP address has two components, the network address and the host address. Subnet Mask used to calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by a wireless router or a DHCP server of the router automatically. Example: IP Address: 192.168.127.123 Subnet Mask: 255.255.255.0...
Page 294 • Wireless Router A wireless transceiver or base station that receives information from wireless clients/the printer and rebroadcasts it. Required in an infrastructure network. • WPA Security framework announced by the Wi-Fi Alliance in October 2002. The security has been strengthened more than WEP.
Page 295: Restrictions
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 296: Firewall
Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
Page 297: Sharing The Printer On A Network (Windows)
Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...
Page 298: Setting Up A Shared Printer
Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Select as described below: •...
Page 299 2. Select as described below: • If you are using Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2, select the printer icon, click Print server properties, and select the Drivers tab. •...
Page 300: Restrictions On Printer Sharing
Restrictions on Printer Sharing Canon imagePROGRAF Preview cannot be used when the XPS printer driver is used. These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using.
Page 301 • If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...
Page 302: Connecting Smartphone/Tablet To Printer Via Wireless Lan
Connecting Smartphone/Tablet to Printer via Wireless LAN • To connect a smartphone or tablet to printer via a wireless LAN router: Connecting Smartphone/Tablet to Printer via Wireless LAN Router • To connect a smartphone or tablet to printer without a wireless LAN router: Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
Page 303: Connecting Smartphone/Tablet To Printer Via Wireless Lan Router
Connecting Smartphone/Tablet to Printer via Wireless LAN Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using direct connection) This section describes connection via a wireless LAN router.
Page 304 For iOS device • For Android device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5.
Page 305: Adjustments For Better Print Quality
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
Page 306: Adjusting The Print Head
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images...
Page 307: Adjusting The Print Head
Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • Printing is faint or affected by banding in different colors Execute Print nozzle check pattern in the touch screen menu to check for print head nozzle clogging. For instructions, see "Checking for Nozzle Clogging."...
Page 308: Automatic Adjustment To Straighten Lines And Colors
Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head alignment. Choose from Auto (standard) or Auto (fine) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard).
Page 309 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings. 2.
Page 310: Manual Adjustment To Straighten Lines And Colors
Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head alignment. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (fine), try Manual.
Page 311 A confirmation message appears. Note • If you do not execute Auto (fine), a confirmation message prompting you to execute Auto (fine) appears. In this case, tap Yes and execute Auto (fine). 5. Tap Yes. The paper source setting screen appears. 6.
Page 312: Troubleshooting Paper Abrasion And Blurry Images
Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
Page 313 Note • Using Auto will ensure that the printer adjusts the print head height to the optimal level before printing corresponding to the ambient temperature and humidity, and displays the setting value selected for the previous print job in Values applied with auto settings. Printer information •...
Page 314: Adjusting Feed Amount
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
Page 315: Adjusting Feed Amount
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length...
Page 316: Selecting Feed Amount Adjustment Method
Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target.
Page 317: Automatic Banding Adjustment
Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important •...
Page 318 6. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished.
Page 319: Manual Banding Adjustment
Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
Page 320 Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 7. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note •...
Page 321: Fine-Tuning Paper Feed Amount
Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. Additionally, it is displayed when you have selected Auto or Prioritize print quality in Set priority in Paper feed adjustment.
Page 322: Adjusting Line Length
Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note •...
Page 323 • If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.
Page 324: Adjusting Vacuum Strength
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled.
Page 325: Color Management
Color Management Digital Photo Printing Guide Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration Device Management Console Guide...
Page 326: Color Calibration
Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration...
Page 327: Managing Colors
Device Management Console Guide(Mac OS) Using Paper Other Than Canon Genuine Paper To execute color calibration for paper other than Canon genuine paper, you must create and register dedicated media information. To register this media information, use Media Configuration Tool.
Page 328 See below for details. Media Configuration Tool Guide(Windows) Media Configuration Tool Guide(Mac OS)
Page 329: Performing Color Calibration
Performing Color Calibration Color calibration improves color consistency by compensating for slight differences in how color appears when printing due to individual variations or aging among the printers. Executing color calibration will print a test pattern (built into the printer) that is then read automatically by the printer.
Page 330 3. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 4. Tap Color calibration. 5. Tap Auto adjust. A confirmation message appears. Note • For details about menu items other than Auto adjust, see "Other Menu Items." 6.
Page 331 • Calibration guide setting You can select whether to display a message asking to execute color calibration on the touch screen in the following situations. ◦ When a new print head has been installed ◦ When a certain amount of printing has been executed after color calibration is executed ◦...
Page 332: Adjustment Types Of Color Calibration
Features Common Calibration When color calibration is executed for one type of Canon genuine paper, the color is adjusted for other paper. You can use multiple media types easily in a short time because it is not necessary to execute color calibration on each media type.
Page 333 Note • If color calibration is not executed even once using the paper categorized as unique calibration, executing common calibration overwrites the calibration adjustment values. Example: When the following color calibration is executed with the default settings First time: Execute color calibration with media type A (categorized as common calibration) All media types A to N: The calibration adjustment values of media type A are applied.
Page 334 Display Meaning Calibration Ex- Supports color calibration OK(Common) Executes common calibration OK(Unique) Executes unique calibration Color calibration cannot be executed Calibration Adj. Calibration application information (Executed date and Value paper name appear) Note • You can check the media information with the Device Management Console or printer driver. See below for details.
Page 335: Maintenance And Consumables
Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade...
Page 336 Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer...
Page 337: Ink Tanks
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks...
Page 338: Ink Tanks
Ink Tanks When purchasing, check the Model number. Shape Colors Model number Ink Type Capacity Matte Black PFI-1100 MBK Pigment ink 5.4 fl oz (160 ml) Photo Black PFI-1100 PBK Cyan PFI-1100 C Magenta PFI-1100 M Yellow PFI-1100 Y Photo Cyan PFI-1100 PC Photo Magenta PFI-1100 PM Gray...
Page 339 Shape Colors Model number Ink Type Capacity Matte Black PFI-1700 MBK Pigment ink 23.7 fl oz (700 ml) Photo Black PFI-1700 PBK Cyan PFI-1700 C Magenta PFI-1700 M Yellow PFI-1700 Y Photo Cyan PFI-1700 PC Photo Magenta PFI-1700 PM Gray PFI-1700 GY Photo Gray PFI-1700 PGY...
Page 340: Replacing Ink Tanks
Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see "Ink Tanks." You can replace ink tanks in 5.4 fl oz (160 ml), 11.2 fl oz (330 ml), and 23.7 fl oz (700 ml) capacities. Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks.
Page 341 Important • Do not remove an ink tank during initialization immediately after turning on the printer, or during print head cleaning. Ink may leak out. Note • Ink tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced.
Page 342 Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks. 2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B. 3.
Page 343 Note • Dispose of the used ink tank in accordance with local regulations. Removing ink tank (23.7 fl oz (700 ml)) 1. Open the ink tank cover of the ink tank you are replacing and check the ink lamp. The ink lamp flashes if there is no ink left. Important •...
Page 344 Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by handle (A), and then tap OK. Important • Store the removed ink tank with ink remaining in the box with the ink holes (A) facing up. Otherwise, ink may leak and cause stains.
Page 345 Loading ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml)) 1. Before opening the pouch, tilt the ink tank to the left and right gently seven or eight times. Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out.
Page 346 • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear. Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder.
Page 347 6. Make sure ink lamp indicator is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
Page 348 Loading ink tank (23.7 fl oz (700 ml)) 1. Before opening the pouch, hold the new ink tank with both hands and tilt it to the left and right as shown, shaking it gently seven or eight times. Caution • A 23.7 fl oz (700 ml) ink tank is heavy, so use your whole arm to agitate it instead of just your wrist.
Page 349 Note • If the ink tank is at a low temperature, allow it to warm up to room temperature before installing. 2. Open the pouch and remove the ink tank. Important • Never touch the ink holes (A) or the metal contacts (B). This may cause stains, damage the ink tank, and affect printing quality.
Page 350 Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
Page 351 Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
Page 352: Checking Ink Tank Levels
Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap ink display area on Home screen. Touch Screen The Current estimated ink levels screen appears. If ink is low, appears;...
Page 353 Note • Tap Order ink now to view the ink supplier information.
Page 354: When To Replace Ink Tanks
When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. If Ink Confirmation Message Appears on touch screen If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.
Page 355: Print Head
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head...
Page 356: Print Head
Print Head When purchasing, check the Model number. Shape Model number PF-10 Note • For instructions on replacing the print head, see "Replacing the Print Head."...
Page 357: Checking For Nozzle Clogging
Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. Auto maintenance settings Paper to Prepare When Using Rolls...
Page 358 Note • Because CO has no color, printing is performed on top of the black pattern. Check if the dark gray areas have lines (A) in the CO pattern. If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head...
Page 359: Cleaning The Print Head
Ink may leak or an error may occur. • If printing is not improved after System cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. Note • Check the nozzle check pattern and select an ink group for which to perform cleaning as needed. You...
Page 360 • By default, nozzles are checked at fixed intervals. Auto maintenance settings Perform cleaning as follows. 1. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 2. Tap Print head cleaning. 3. Select and tap Cleaning, Deep cleaning, or System cleaning. 4.
Page 361 6. Print a test pattern to check the nozzles and determine whether cleaning has cleared the nozzles. Checking for Nozzle Clogging...
Page 362: Replacing The Print Head
Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible print head For details on compatible print head, see "Print Head."...
Page 363: Replacing Print Head
1. Remove any paper that has been fed. • When using a roll, rewind it. Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) • When using sheets, remove the sheet. Removing Sheets 2.
Page 364 Important • Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them. 3. If ventilation duct (A) is dirty, use damp cloth that you have wrung out completely to wipe it clean. If the Carriage is obscuring the ventilation duct, move the Carriage manually before cleaning the duct.
Page 365 4. While pressing button (A) in center of print head lock lever, pull it forward to open it until it stops. 5. Holding grip (A), open print head locking cover until it stops. 6. Remove print head by blue handle (A), and then tap OK.
Page 366 Important • Never touch the metal contacts of the Carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the Carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 7.
Page 367 9. Lift print head by blue handle and remove orange protective cap (2). Important • Always carry the print head by the blue handle. Never touch the nozzle (A) or metal contacts (B). This may damage the print head and affect printing quality. •...
Page 368 11. Lower print head locking cover to front and lock print head. 12. Lower print head lock lever toward the back until it clicks. 13. Close top cover.
Page 369 Ink now fills the system. It takes about 18 or 19 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper.
Page 370: Maintenance Cartridge
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge...
Page 371: Maintenance Cartridge
Maintenance Cartridge When purchasing, check the Model number. Shape Model number MC-30 Note • For instructions on replacing the maintenance cartridge, see "Replacing the Maintenance Cartridge."...
Page 372: Replacing The Maintenance Cartridge
Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see "Maintenance Cartridge." Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
Page 373: Replacing Maintenance Cartridge
The Maintenance cartridge info screen appears. 3. Tap Replace. Instructions appear on the touch screen. Replacing Maintenance Cartridge 1. Open box, and remove plastic bag and maintenance cartridge. Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 2.
Page 374 3. Hold the used maintenance cartridge by the grip (A) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out. Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal and storage.
Page 375 Important • Always put the used maintenance cartridge back in the box and store the box on a flat surface. Note • Dispose of the used maintenance cartridge in accordance with local regulations. 6. Wipe away any soiling on the maintenance cartridge cover. Important •...
Page 377: Checking The Remaining Maintenance Cartridge Capacity
Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears.
Page 378: When To Replace The Maintenance Cartridge
When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. If Maintenance Cartridge Confirmation Message Appears on Touch Screen When the maintenance cartridge is almost empty, the Status lamp lights orange and a notification message will appear on the touch screen.
Page 379: Cutter Blade
Cutter Blade Cutter Blade Replacing the Cutter Blade...
Page 380: Cutter Blade
Cutter Blade When purchasing, check the Model number. This cutter blade comes with a part for securing the cutter blade during installation. Shape Model number CT-07 Note • For instructions on replacing the cutter blade, see "Replacing the Cutter Blade."...
Page 381: Replacing The Cutter Blade
Replacing the Cutter Blade Compatible cutter blade For details on compatible cutter blade, see "Cutter Blade." Selecting Menu for cutter blade Replacement 1. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 2. Tap Replace cutter blade unit. A confirmation message appears.
Page 382 3. Turn hex screw with hex wrench until loose. 4. Remove cutter blade while holding A. Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer.
Page 383 • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 5. Install new cutter blade while aligning A to B and C to D. 6.
Page 384 Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 8. Remove fixing part. Important • Always remove the fixing part. Operating with the part installed may damage the printer. 9.
Page 385: Performing Maintenance Functions From Your Computer (Windows)
Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Printing a Nozzle Check Pattern...
Page 386: Cleaning The Print Heads
Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for print head cleaning is as follows:: Print Head Cleaning 1.
Page 387: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.
Page 388 • From the nozzle check pattern printing results, if it becomes patchy or there are areas that cannot be printed, use Print Head Cleaning to clean the print heads. Once cleaning is complete, print the nozzle check pattern again and check the results. Related Topic Cleaning the Print Heads...
Page 389: Cleaning The Printer
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head...
Page 390: Cleaning The Printer Exterior
Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. 1. Turn printer off. Turning the Printer On and Off 2.
Page 391 Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the output guide even if it does not appear dirty, because it may actually be covered with paper dust.
Page 392: Cleaning Inside The Top Cover
Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation. • If the printed surface or the underside of paper is dirty after printing •...
Page 393 5. If paper dust has accumulated in vacuum holes (A) on platen or in borderless printing ink grooves (B), use cleaning brush (C), provided with printer, to wipe it away. Important • Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them.
Page 394 Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the top cover. This may create a static charge, which may attract dust and affect the printing quality.
Page 395: Cleaning The Roll Unit
Cleaning the Roll Unit About once a month, clean the roll unit to ensure optimal operation. 1. Remove any roll paper loaded in roll unit. Removing the Lower Roll from the Roll Unit (Option) 2. Turn printer off. Turning the Printer On and Off 3.
Page 396: Other Maintenance
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer...
Page 397: Preparing To Transfer The Printer
Important • Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit.
Page 398 Important • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance. Removing Ink Tanks 1. Open left and right ink tank covers to remove all ink tanks.
Page 399: Pack The Printer
3. Close ink tank covers. At this point, ink is drawn out from inside the tubes. A confirmation message will appear when the process is finished. Important • Do not remove the maintenance cartridge except when the message indicating replacement is displayed.
Page 400 3. Grasp Belt and insert Belt Stopper into position shown. Important • Attach the Belt Stopper that was removed and stored after initial installation. Neglecting to attach the Belt Stopper may damage the printer. • Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them.
Page 401 4. Close top cover. 5. Tape down printer covers to secure them, in the reverse order of tape removal during installation. 6. Remove basket by reversing installation procedure. 7. Remove the Stand by reversing the installation procedure, when it was attached to the printer.
Page 402 9. Repack Roll Holder, holder stopper, and printer in shipping materials, and then package them in shipping box.
Page 403: Reinstalling The Printer
Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand 1. Referring to the Printer Stand Setup Guide, assemble the Stand. Caution • The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself poses a risk of injury or bending the Stand.
Page 404 2. Remove tape and packaging material attached to the printer. Also open the top cover and remove stoppers and spacers inside the printer. 3. If using optional roll unit, refer to Setup Guide provided with roll unit and attach roll unit to Stand.
Page 405 5. Connect the power cord to the power cord connector on the back of the printer. 6. Plug the power cord into the outlet. 7. Press the power button to turn the printer on. When "Do you want to install the transported printer? Do not install the ink tanks yet." appears, tap Yes.
Page 406 9. Attach the Roll Holder to the Roll Media. (See "Loading Rolls on the Roll Holder.") 10. Load the Roll Media in the printer. (See "Loading the Upper Roll on the Printer.") 11. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver"...
Page 407 (See "Installing the Printer Driver" (Mac OS).)
Page 408: Specifications
Specifications Printer Specifications Specifications Print Area...
Page 409: Printer Specifications
Printer Specifications Specifications Print Area...
Page 410: Specifications
Specifications Important • The following values may vary depending on the operating environment. Printer Power supply 100–240 V AC (50/60 Hz) Power consumption When printing Approx. 88 W In Sleep mode Approx. 1.8 W(*1) When power is off Approx. 0.5 W(*1) (*2) Operating environment Temperature 59 to 86°F (15 to 30°C)
Page 411: Printing Performance
Additionally, the Hi-Speed USB interface is completely backward compatible with USB 1.1, so the printer can be connected even if the computer interface is USB 1.1. *2:A connection can be established by configuring Standard setup, WPS (Wi-Fi Protected Setup), WCN (Windows Connect Now), Cableless setup. Network Specifications Communication protocols SNMP (Canon-MIB compatible), HTTP, TCP/IP (IPv4/IPv6)
Page 412: Operating Conditions
Wired LAN specifications Compliance standards IEEE802.3ab (1000BASE-T) / IEEE802.3u (100BASE- TX) / IEEE802.3 (10BASE-T) Transmission speed 10 Mbps / 100 Mbps / 1000 Mbps (automatically selec- ted) Wireless LAN specifica- Compliance standards IEEE802.11n / IEEE802.11g / IEEE802.11b tions Frequency range 2.4 GHz Channels 1 to 11 or 1 to 13...
Page 413 Use the latest Service Pack avail- able. Windows RT (Windows 8 ARM architecture) not supported. Recommended operating Pentium 4 or later, or Athlon 64 or environment(*1) later processor Memory 1 GB or more Free hard disk space 20 GB or more Mac OS Compatible Operating Sys- OS X v10.7.5 to OS X v10.11...
Page 414 Supported paper core inner diameter 2 in/3 in (50.8 mm/76.2 mm) Print area For details about Print Area, see "Print Area." *1:Varies depending on the operating system or application. *2:When using stand...
Page 415: Print Area
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
Page 416 A margin of 0.8 in (20 mm) on top, 0.8 in (20 mm) on bottom, and 0.2 in (3 mm) on left and right sides is required. Rolls A. Top Edge B. Bottom Edge C. Left Edge D. Right Edge •...
Page 417: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA)
Page 418: Safety Precautions
Safety Precautions Choosing a location • Never install the printer on an unstable or vibrating surface. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specifications.
Page 419: Regulatory Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park...
Page 420: Users In Canada
Melville, New York 11747 1-800-652-2666 Users in Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Page 421: Weee (Eu&Eea)
For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
Page 422 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
Page 423 Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery.
Page 424 Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che attuano tali Direttive.
Page 425 Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt. Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και...
Page 426 Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEE-...
Page 427 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
Page 428 A termék újrahasznosítását illetően informálódjon a helyi polgármesteri hivatalnál, a helyi közterület-fenntartó vállalatnál, a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canon- europe.com/weee, vagy www.canon-europe.com/battery internetes oldalra. Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein) Te symbole oznaczają, że produktu nie należy wyrzucać...
Page 429 ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery. Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem,...
Page 430 šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.
Page 431 Pentru mai multe informaţii despre reciclarea acestui produs, vă rugăm să contactaţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canon- europe.com/battery.
Page 432 će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa...
Page 433: Basic Printing Workflow
Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing...
Page 434: Printing Procedure
Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from Mac OS...
Page 435: Printing Options Using Rolls And Sheets
Printing Options Using Rolls and Sheets The printer supports both rolls and sheets. This section introduces the main features of each, as well as the main printing methods available. Select rolls or sheets to suit your particular printing application. Note •...
Page 436: Sheet Printing
• Free Layout (Windows) and imagePROGRAF Free Layout (Mac OS) Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs, and so on) next to each other. (See "Lining Up and Printing Multiple Documents" (Windows).) (See "Lining Up and Printing Multiple Documents" (Mac OS).) Note •...
Page 437: Turning The Printer On And Off
1. Press ON button to turn on printer. The printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears. 2. When startup is finished, ON button lights up, and printer enters standby mode.
Page 438: Turning The Printer Off
The printer will not enter standby mode in the following situations. Take action as necessary. • The top cover is open Close the top cover. • The ink tank cover is open Close the ink tank cover. • The print head is not installed Replacing the Print Head •...
Page 439 If the Status lamp is flashing orange, check the message on the touch screen and take action as necessary. If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing is finished. 2.
Page 440: Loading And Printing On Rolls
Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see "Paper Sizes"...
Page 441 4. Select the type of paper. (See "Changing the Type of Paper.") Note • If no barcode has been printed on the roll paper and you have set Manage remaining roll amount to Enable, specify the roll length after selecting the media type. (See "Specifying the Paper Length.")
Page 442 6. Send the print job. • Printing in Windows • Printing from Mac OS The printer now starts printing the print job.
Page 443: Loading And Printing On Sheets
Loading and Printing on Sheets These are the basic steps for loading sheets and then printing. Follow the steps below to load and print on sheets. Note • For details on paper sizes and types that can be loaded, see "Paper Sizes"...
Page 444 3. Send the print job. • Printing in Windows • Printing from Mac OS 4. Load the sheet. (See "Loading Sheets in the Printer.") Start printing.
Page 445: Printing In Windows
Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File menu to display the dialog box for printing conditions.
Page 446 software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window" (Windows) or "How to Open the Printer Driver Setup Window" (Mac OS).
Page 447: Printing From Mac Os
Printing from Mac OS Print from the application menu after registering the printer. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. Registering the printer The printer needs to be registered in Print &...
Page 448 3. Click Print to start printing. As shown in the following illustration, you can switch to other panes in this dialog box to complete settings for various methods of printing, including enlarged and reduced printing, borderless printing, and so on.
Page 449: Canceling Print Jobs
Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from Mac OS...
Page 450: Canceling Print Jobs From The Control Panel
Canceling Print Jobs from the Control Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. •...
Page 451: Canceling Print Jobs From Windows
Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed.
Page 452 Note • The screen may differ slightly depending on the model you are using.
Page 453: Canceling Print Jobs From Mac Os
Canceling Print Jobs from Mac OS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After transmission, jobs are not displayed even during printing.
Page 454: Pausing Printing
Pausing Printing Pausing Printing...
Page 455: Pausing Printing
Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. Printing from the job queue is not possible in this state. To restore normal operation after pausing printing, set Pause printing to Disable.
Page 456: Enhanced Printing Options
Enhanced Printing Options Printing from Your Computer (Windows) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
Page 457 Setting Paper Dimensions (Custom Size) Prints without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Changing the Clear Coating Settings Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages...
Page 458 Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom)
Page 459 Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing Printing from Printer...
Page 460: Printing From Your Computer (Windows)
Printing from Your Computer (Windows) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls Printing Photos and Business Documents Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Prints without Edges Based on the Scenarios...
Page 461: Printing With Easy Setup
Select the type of paper loaded in the printer from the Media Type list on the Main tab. Important • See "Paper Information List" for Canon authentic paper or Canon output check paper. Note • Click Get Information... to display the Paper Information on Printer dialog box. The Paper Information on Printer dialog box allows you to get the paper information from the printer and to set the paper source and the media type on the printer driver.
Page 462 From the pull-down menu, select Easy Settings, and then select the setting that matches your purpose from the Print Target list. 6. Select the print quality For Print Quality, select Highest, High or Standard according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 7.
Page 463 8. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings. 9. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer.
Page 464 10. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel.
Page 465 2. Click Get Information... on Main tab The Paper Information on Printer dialog box appears. 3. Select the paper source From Paper Source, check the setting or select a new paper source. The current printer settings appear in Media Type and Roll Width. 4.
Page 466: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Layout tab, specify the number of copies to be printed. 3.
Page 467: Using Roll Unit To Use 2-Level Rolls
Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
Page 468: About 2-Level Roll Switching
About 2-Level Roll Switching This printer allows you to load roll paper in two levels, the upper level (Roll 1) and the lower level (Roll 2) and to automatically switch between Roll 1 and Roll 2 depending on the print job. Printing by automatically switching Roll 1 and Roll 2 in this way is called "2-level roll switching."...
Page 469: Setting The Paper Rolls In The Printer According To The Intended Use
Setting the paper (Example 1) Paper-feeding tray Roll Width Media Type Upper-level A1/A2 Roll (594.0mm) Plain Paper Lower-level A1/A2 Roll (594.0mm) Canon Coated Paper Setting the paper (Example 2) Paper-feeding tray Roll Width Media Type Upper-level 36 in Roll (914.4mm)
Page 470 • When rolls of different types of paper and of different width are set in the upper and lower trays, the paper roll matching the type of paper specified for the print job will be used. Depending on the settings, an error may occur causing the wrong paper roll to be used; in such cases, it is recommended that, instead of using 2-level roll switching, you specify which one is best between paper roll 1 and paper roll 2 and print.
Page 471: Printing By Automatically Switching Upper-Level And Lower-Level Roll Papers
Printing by Automatically Switching Upper-level and Lower-level Roll Papers You can print by automatically switching Roll 1 and Roll 2 depending on the media type or your purpose. The procedure for printing by switching the roll papers is as follows: Load roll papers in upper and lower levels of printer 2.
Page 472 6. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Selecting the printing method for the roll paper When performing enlarged/reduced printing in accordance with the roll width, place a checkmark next to Enlarged/Reduced Printing and select the Fit Roll Paper Width.
Page 473 • On the operation panel, if Device settings -> Paper-related settings -> Roll paper auto switching is set to Do not identify size, the document may be printed on the unintended roll paper. Canon recommends that you set this setting to Identify size before you print.
Page 474 Roll 1: ISO A1/A2 Roll 2: ISO A3/A4 1. Select as described below: • If you are using Windows 10, right-click the Start menu, and select Control Panel -> Hardware and Sound -> Devices and Printers. The Devices and Printers window is displayed. •...
Page 475 4. Click Acquire Status When the confirmation message appears, click Yes. Your computer gets the paper size information from the printer and displays the width of the roll paper that is actually loaded in the printer. Important • When you replace the roll paper loaded in the printer, always click Acquire Status to obtain the roll paper width information.
Page 476 11. Complete the setup Click OK. When you print, the paper source is switched automatically to roll paper. Important • This method switches the upper and lower levels depending on the paper size specified in the print job. Always load the same media type for the roll papers in the upper and lower levels of the printer.
Page 477: How To Switch Paper Rolls
How to Switch Paper Rolls Here we will explain how, in certain situations, paper roll 1 and paper roll 2 are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc. If you select Roll Paper (Auto) under Paper Source in the Page Setup tab, of the two paper rolls loaded in the lower and upper trays of the printer, the one best suited for the print job will be automatically selected.
Page 478 Only one of either paper roll 1 or Select the paper paper roll 2 matches the paper roll matching the type paper type Whether the paper roll loaded on the printer Condi- matches the paper type specified for the print Neither roll 1 nor roll 2 match the Error / On hold tion 2...
Page 479 within the width of either paper roll 1 or paper roll 2 The width of the paper size speci- fied for the print job fits within the To Condition 7 width of both paper roll 1 and pa- per roll 2 Select the paper roll whose width is Roll width is different...
Page 480 Both paper roll 1 and paper roll 2 match the paper type Select the paper It has changed to Do not identify roll currently being In the Printer menu, how has the Roll paper size fed into the platen Condi- auto switching setting changed? tion 3 It has changed to Identify size...
Page 481 Select the paper roll whose width is Roll width is different closer to the width specified for the Is the width of paper roll 1 different from the print job Condi- width of paper roll 2? tion 7 Select the paper roll currently being Roll width is the same fed into the platen...
Page 482: Reflect Roll Unit Settings In The Printer Driver
Reflect Roll Unit Settings in the Printer Driver Reflect printer unit's Roll Unit settings in the printer driver. If the printer unit settings are reflected in the printer driver, the paper that can be set in the printer driver settings will change to a status suitable to the printer unit status. The following explains the procedure to reflect Roll Unit settings in the printer driver.
Page 483: Printing Photos And Business Documents
Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print...
Page 484: Printing By Setting Print Purpose
Printing By Setting Print Purpose The print settings that are generally used frequently are pre-registered as print purposes. By using a print purpose to print, you can print with settings that match the document. The procedure for printing by using a print purpose is as follows: 1.
Page 485 4. Select print purpose For Print Target, select the setting that matches the document. • Default Settings Select this setting to print a general document such as an business documents. • Photo (Color) Select this setting to print a color illustration or a photo. •...
Page 486 6. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings. 7. Set the other items Set the other items as necessary.
Page 487: Edit In Posterartist And Print
Edit in PosterArtist and print Word processing and spreadsheet software documents and web browser screens, etc. can be edited a print from PosterArtist Lite. The following explains the procedure for editing original documents made in multiple application software in PosterArtist Lite and printing in a poster layout. 1.
Page 488 Note • For instructions on how to edit and rearrange images, refer to the PosterArtist Lite manual.
Page 489: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode...
Page 490: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 491 4. Adjust color balance The Color Adjustment tab has individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger.
Page 492: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) Custom on the Print Quality tab allows you to set detailed print quality levels. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select Advanced Settings From the Main tab pull-down menu, select Advanced Settings.
Page 493 Important • Certain print quality levels cannot be selected depending on the settings of Media Type. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 494: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Open the printer driver setup window 2. Select Advanced Settings From the Main tab pull-down menu, select Advanced Settings. 3. Select color mode For Color Mode, select Monochrome or Monochrome (Photo).
Page 495 Important • When Monochrome or Black and White Photo Print are selected, the printer driver processes image data as sRGB data. In this case, actual colors printed may differ from those in the original image data. When using the grayscale printing function to print Adobe RGB data, convert the data to sRGB data using an application software.
Page 496: Adjusting Tone
Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool Tone is selected Black and White is selected Warm Tone is selected The procedure for adjusting tone is as follows: 1.
Page 497 From the Tone pull-down menu on the Gray Adjustment tab, specify any of the following items. Cool Tone This item adjusts color tones to cool shades of gray (cool black). When you select this item, a value of -30 is entered for X, and a value of 0 for Y. Black and White This item adjusts color tones to neutral shades of gray.
Page 498 When you enter values, set values in the range of -100 to 100 for X, and -50 to 50 for Y. The selected value will be shown in the preview on the left side. After adjusting the tones, click OK. 6.
Page 499: Specifying Color Correction
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively, select ICM or, ICC Profile Matching.
Page 500 Driver Matching Print with the optimal color using the driver's original color profile. Normally, you should choose this mode. ICC Profile Matching Carry out color matching using the ICC profile. Specify the input profile, printer profile and matching method in detail, and select when printing. You can use the digital camera or scanner ICC profile, or the ICC profile created using the profile creation tool.
Page 501 Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile...
Page 502: Optimal Photo Printing Of Image Data
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
Page 503: Adjusting Colors With The Printer Driver
Important • When printing using driver matching, Canon recommends that you set the monitor and the environment light as follows: • Monitor...
Page 504 3. Select color mode For Color Mode, select Color, and then click Color Settings. The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select Driver Matching for Color Correction. 5. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces a tint close to the display of the monitor.
Page 505 Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 506: Printing With Icc Profiles
ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
Page 507 5. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 6. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print When you print from application software that cannot identity input ICC profiles or does not allow you to specify one, the data color space is printed as sRGB.
Page 508 3. Select color mode For Color Mode, select Color, and then click Color Settings. The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select ICC Profile Matching for Color Correction. 5. Select For Input Profile Select the input profile you want to use.
Page 509 Reproduces a tint close to the display of the monitor. Select this when you wish to print a photo. Important • When you select Perceptual to print images, Canon recommends that you set the monitor and the environment light as follows: •...
Page 510 8. Set the other items If necessary, click Color Adjustment tab, and adjust Cyan, Magenta, Yellow, Brightness, and Contrast settings, and then click OK. 9. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction...
Page 511: Interpreting The Icc Profile
Interpreting the ICC Profile When specifying an ICC profile for this printer, specify an ICC profile according to the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Media type For the names of compatible paper, check the information for the paper you want to use from "Paper Information List."...
Page 512: Adjusting Brightness
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1.
Page 513 5. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the adjusted brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast...
Page 514: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 515 You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting each color, click OK. 5.
Page 516: Printing Using Detailed Setting Mode
Printing Using Detailed Setting Mode You can print by using your own settings instead of the pre-registered Print Target settings. The procedure for using the detailed setting mode and printing is as follows: 1. Open the printer driver setup window 2.
Page 517 4. Set print conditions Set the following items as necessary. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Color Mode Selects color adjustment method. Thicken Fine Lines Prints thin lines thicker for easy viewing.
Page 518 Click OK. When you print, the document is printed with the print conditions you set. Related Topics Adjusting Color Balance Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Brightness Adjusting Contrast...
Page 519: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 3.
Page 520 • Fit Paper Size Scales the document to match the paper size. • Fit Roll Paper Width Scales the document to match the roll paper width. • Scaling Allows you to specify the scaling by entering a number directly or by selecting the paper size you want from the Printer Paper Size list.
Page 521 Page Setup tab, and Roll Paper (Auto) is selected for Paper Source, Roll 1 (upper level roll paper) is always used for printing. Note • Selecting Enlarged/Reduced Printing changes the printable area of the document.
Page 522: Printing To Oversized Paper Sizes
Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the Oversize list (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size.
Page 523 The Paper Size Options dialog box opens. 4. Select oversize Select the Oversize check box, and click OK. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 5. Select the paper source For Paper Source, select the setting that matches your purpose.
Page 524 6. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7. Set the other items Set the other items as necessary. 8.
Page 525: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." There are two ways of setting a user-defined paper, setting the paper from Size Options... on the Page Setup tab and setting the paper from Custom Size of Page Size.
Page 526 Note • By selecting the Borderless Printing Size check box for Size, you can select a size from the paper sizes that support Borderless Printing. By selecting the Fix the Ratio of the Width to Height check box, you can change the size while keeping the Width and Height ratio. 4.
Page 527 The Custom Size Settings dialog box opens. 3. Set the custom paper size Enter the Width and Height values of the paper to be used, specify the Units, and then click OK. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified paper size.
Page 528 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. •...
Page 529: Prints Without Edges Based On The Scenarios
Prints without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins...
Page 530: Printing Without Margins To Match Paper Size
Printing without Margins to Match Paper Size Procedure for printing borderless (without white margins around the edges) by enlarging/reducing documents to match paper size. 1. In the printer driver, open the settings screen 2. Select a feeding method In Paper Source, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll Important •...
Page 531 After the Information dialog is displayed, under Roll Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Determine by how much you want the image to exceed the size of the paper Adjust Amount of Extension as needed.
Page 532 • Depending on paper size, the length/width ratio of the paper may be different from that of the image, making it impossible for the whole image to fit on the paper. When this happens, crop the image with the application software to match paper size. •...
Page 533: Printing Without Margins To Match Roll Paper Width
Printing without Margins to Match Roll Paper Width Procedure for printing borderless (without white margins around the edges) by enlarging/reducing documents to match roll paper width. 1. In the printer driver, open the settings screen 2. Select a feeding method In Paper Source, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll Important •...
Page 534 After the Information dialog is displayed, under Roll Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Determine by how much you want the image to exceed the size of the paper Adjust Amount of Extension as needed.
Page 535 • When printing borderless, printing may stop abruptly and the paper will be cut causing a slight color unevenness on the edges of the paper. If you require exceptionally high quality, in the Roll Paper Options dialog box select No from the Auto Cut... list. When you do so, the document will be printed without the left and right margins.
Page 536: Printing Full-Size Without Margins
Printing Full-Size without Margins Procedure for printing borderless (without white margins around the edges) images in the same size as the original document without enlarging/reducing themRecommended if you prize quality. 1. In the printer driver, open the settings screen 2. Select a feeding method In Paper Source, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll Important •...
Page 537 After the Information dialog is displayed, under Roll Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Determine by how much you want the image to exceed the size of the paper Adjust Amount of Extension as needed.
Page 538 printing. If the size, or the type, of the paper set in roll 1 is not compatible with borderless printing, you will not be able to print borderless. • If the following paper is selected for Roll Width, margins may be formed on the left and right of the document even when borderless printing is set.
Page 539: Changing The Clear Coating Settings
Changing the Clear Coating Settings When you execute clear coating, the printer applies chroma optimizer (CO) ink onto the printing surface and allows you to adjust the glossiness. This section explains procedures for changing the clear coating settings. 1. Open the printer driver setup window 2.
Page 540 Click the Clear Coating tab, select the Clear Coating Area item that matches your purpose (see below for the selections), and then click OK. Auto The printer automatically sets the areas to be clear-coated and whether clear coating is to be executed.
Page 541: Printing Hanging And Horizontal Banners (Large-Format Printing)
Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has limits on the document size that can be set.
Page 542 6. Complete the setup Click OK. When printing is executed, a drapery or banner can be printed according to the roll. Enlarge and print 1. Register user-defined paper Register both the actual desired print size (user-defined paper 1) and original document size created in application (user-defined document size 2) in the Size Options...
Page 543: Printing By Dividing/Joining Documents
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters...
Page 544: Lining Up And Printing Multiple Documents
Layout. 3. Complete the setup Click OK. When you print, Canon imagePROGRAF Free Layout starts. Canon imagePROGRAF Free Layout allows you to edit and rearrange images. Note • To lay out multiple application software documents onto one page, repeat steps 1 to 3 without...
Page 545: Printing By Connecting Multiple Pages
Printing by Connecting Multiple Pages You can eliminate the blank spaces between pages in a document that extends over multiple pages and print the document as one continuous document. The procedure for printing by connecting multiple pages is as follows: 1.
Page 546 4. Complete the setup Click OK on the Page Setup tab. When you print, the document is printed with the print conditions you set.
Page 547: Printing Multiple Pages All On One Page
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for printing multiple pages all on one page is as follows: 1.
Page 548 Note • 8 Pages/Sheet cannot be used when the XPS printer driver is used. 4. Set the number of pages to be printed on one sheet and the page order If necessary, click Set..., specify the following settings in the Page Layout Printing dialog box, and click Page Order To change the page arrangement order, select a placement method from the list.
Page 549 Important • When there is a checkmark attached to Banner Printing on the Page Setup tab, Page Layout is grayed out and cannot be set.
Page 550: Dividing And Printing Posters
Dividing and Printing Posters The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster.
Page 551 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the document will be divided into several pages during printing. Important • When there is a checkmark attached to Banner Printing on the Page Setup tab, Page Layout is grayed out and cannot be set.
Page 552 Note • In the setting view on the left side of the Pages to Print dialog box, you can also clear the display by clicking the pages you do not want to print. To redisplay a cleared page, click that page again. •...
Page 553: Printing Document In Center Of Paper
Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print Centered are as follows.
Page 554 3. Select the paper size Select the size of the paper you want to print from Page Size on the Page Setup tab. 4. Set magnification as necessary Where necessary, attach a checkmark next to Enlarged/Reduced Printing, and set according to the objective.
Page 555 8. Complete the setup Click OK. When you print, the document is printed in the center of the paper.
Page 556: Printing By Saving Roll Paper
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document...
Page 557: Saving Roll Paper By Rotating Document 90 Degrees
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1.
Page 558 6. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Complete the setup Click OK. When you print, you can rotate a portrait document 90 degrees to save paper. Important •...
Page 559 • When selecting paper in portrait format as the Page Size from the Page Setup tab, if the length in the vertical direction is longer than the width selected in Roll Width, even if a checkmark is placed next to Rotate Page 90 degrees, the page will not be rotated.
Page 560: Saving Roll Paper By Eliminating Upper And Lower Margins On Document
Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by eliminating the upper and lower margins when printing. The procedure for saving paper by eliminating the upper and lower margins is as follows: 1.
Page 561 4. Select the paper source For Paper Source on the Page Setup tab, select the setting that matches your purpose from Roll Paper (Auto), Roll 1, and Roll 2. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings.
Page 562 7. Complete the setup Click OK. When you print, the upper and lower margins are eliminated so that you can save paper.
Page 563: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose This printer has three paper sources: Roll 1, Roll 2, and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
Page 564 Click OK. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.
Page 565: Displaying The Print Results Before Printing
2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, theCanon imagePROGRAF Preview opens and displays the print results. Related Topic Canon imagePROGRAF Preview...
Page 566: Other Convenient Settings
Other Convenient Settings Stamp Printing Setting a Page Size and Orientation Registering a Frequently Used Printing Profile Cutting Roll Paper after Printing...
Page 567: Stamp Printing
Stamp Printing This feature may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. "CONFIDENTIAL,"...
Page 568: Registering A Stamp
Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
Page 569 3. Set stamp details Click Add to add a new stamp (Untitled) to the list. In Name, enter the name of the stamp to register, and in Text, enter the character string you want as the stamp. Change the Font, Size, and Color settings as necessary. 4.
Page 570 5. Complete the setup Click OK to return to the Layout tab. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select stamp On the Layout tab, select the Stamp check box, and click Define Stamp..The Define Stamp dialog box opens.
Page 571: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 572: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing settings to Favorites. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2.
Page 573 In Name, enter the name of the favorite. Set the Icon and Comment fields as necessary, and then click OK. The name and the icon appear in the Favorites list. To check the settings of the registered favorite, click Settings Details. Note •...
Page 574: Cutting Roll Paper After Printing
Cutting Roll Paper after Printing The procedure for cutting roll paper automatically and printing cut guidelines is as follows: 1. Open the printer driver setup window 2. Select the paper source For Paper Source on the Page Setup tab, select the setting that matches your purpose from Roll Paper (Auto), Roll 1, and Roll 2.
Page 575 • No The roll paper is not cut after printing. • Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing. Note • The default setting for automatic cutting is Yes. After completing the setting, click OK to return to the Page Setup tab. 5.
Page 576: Printing From Computer (Mac Os)
Printing from Computer (Mac OS) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
Page 577 Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing...
Page 578: Printing From Printer
Printing from Printer Printing from USB Flash Drive...
Page 579: Printing From Usb Flash Drive
Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel...
Page 580: Printing Data Saved On Usb Flash Drive
Printing Data Saved on USB Flash Drive You can print photo data (JPEG file) or document data (PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing.
Page 581 5. Tap folder or data to print on displayed screen. Tapping a folder displays the data list. Tap the data to print. Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen.
Page 582 Setting Items for Printing Using Operation Panel 6. Tap Start print. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 5. Tap a folder or data to print. • Tapping No returns to HOME screen.
Page 583: Setting Items For Printing Using Operation Panel
Setting Items for Printing Using Operation Panel You can specify the print settings to print data saved on the USB flash drive. Flick vertically or tap to display setting items and tap the setting item to display the settings. Tap to specify the setting. 1.
Page 584: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet For more on printing from a device via wireless LAN, refer to the device's or application's instruction manual. Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
Page 585: Connecting Smartphone/Tablet To Printer Directly Via Wireless Lan (Direct Connection)
Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using direct connection) This section describes direct connection, which allows you to print by connecting the devices to the printer directly.
Page 586 The identifier (SSID) for direct connection appears. The device detects the printer by the identifier (SSID). Note • If you tap Details and tap Yes, the following items appear. • Security setting • Password • Printer's name which appears on a Wi-Fi Direct compatible device The password is required when connecting a device to the printer.
Page 587 Printing Network Settings • Depending on the device you are using, entering the password is required to connect a device to the printer via wireless LAN. Enter the password specified for the printer. • If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi Direct and it is connecting to the printer, the printer displays a confirmation screen asking if you allow the device to connect to the printer.
Page 588 • To update the identifier (SSID) and the password for direct connection Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tap Yes. To check the security setting and the updated password, tap Details and tap Yes on the screen displayed next.
Page 589: Windows Software
Windows Software Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide...
Page 590: Printer Driver
Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver...
Page 591: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver Changing the Print Options Canon imagePROGRAF Preview How to Open the Printer Driver Setup Window Updating Media Information in Printer Driver Setting Accounting information Deleting the Undesired Print Job Canon IJ Status Monitor...
Page 592: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 593: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.
Page 594 The Layout tab is displayed again.
Page 595: Canon Imageprograf Preview
Canon imagePROGRAF Preview This feature may be unavailable when certain printer drivers or operating environments are used. The Canon imagePROGRAF Preview is an application software that displays what the print result will look like before a document is actually printed.
Page 596: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.
Page 597: Updating Media Information In Printer Driver
Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Main tab is updated to the latest information.
Page 598 • Do not change media information on the printer while you are updating media information on the driver. Important • Ensure that a user with administrative privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself.
Page 599: Setting Accounting Information
Setting Accounting information By setting accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for setting accounting information is described below. 1. Select as described below: •...
Page 600 4. If necessary, complete the following settings: Account ID Enter the account ID to be set. Enter the ID by using up to 20 alphanumeric characters (0 to 9, a to z, and A to Z). Prohibits Account ID changes Prohibits changes to account IDs that have already been set.
Page 601: Deleting The Undesired Print Job
Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining.
Page 602: Canon Ij Status Monitor
• The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. When Errors Occur If an error occurs (e.g., if the printer runs out of paper or if the ink is low), the Canon IJ Status Monitor displays an error information dialog box.
Page 603 In such cases, take the appropriate action as described.
Page 604: Checking The Ink Status From Your Computer
For Estimated ink levels, click (the disclosure triangle) to display an image representation of the ink status. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.
Page 605: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Before installing, log on to Windows as user with administrator rights. •...
Page 606 ◦ The Canon imagePROGRAF Preview feature • In the cases described below, you will not be able to use the Free Layout and the Edit Using PosterArtist features of Page Layout in the Layout tab as well as the Canon imagePROGRAF Preview feature.
Page 607 • If you combine specific Print Quality with large paper sizes, you may not be able to correctly print stamps and borders. • In the Canon imagePROGRAF Preview, characters and fine lines visualized in the View screen may look differ from printed results. In such cases, try choosing the Layout tab, opening the Special Settings dialog and turning on Preview Switching.
Page 608: Printer Driver Description
Printer Driver Description Main Tab Description Page Setup Tab Description Layout Tab Description Favorites Tab Description Maintenance Tab Description Device Settings Tab Description Canon IJ Status Monitor Description...
Page 609: Main Tab Description
Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 610 Photo (Color) Select this when printing a color illustration or a photograph. Photo (Monochrome) Select this when printing an illustration or a photograph in monochrome. Poster Select this when printing a poster. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Important •...
Page 611: Paper Detailed Settings Dialog Box
Prints thin lines thicker for easier viewing. Preview before printing You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing.
Page 612 30sec. / 1min. / 3min. / 5min. / Page will be output after set amount of time has passed after 10min. / 30min. / 60min. printing. Between Scans The wait time until printing next line can be set after printing one line in page. Set in the event smudging occurs in the page, unevenness occurs in borderless printing, etc., and you would like to avoid this smudging and unevenness.
Page 613: Color Adjustment Tab
Unidirectional Printing Controls color unevenness and unaligned ruled lines. Please check when printing in one direction. Calibration Value The results can be applied when printing in the event color calibration was set in printer unit. Please select Use Value when applying calibration. Mirror Select whether to print reflected image or not.
Page 614 Preview Shows the effect of color adjustment. The color and brightness change when each item is adjusted. View Color Pattern Displays a pattern for checking color changes produced by color adjustment. If you want to display the preview image with a color pattern, check this check box. Cyan / Magenta / Yellow Adjusts the strengths of Cyan, Magenta, and Yellow.
Page 615 Tone Set the color tones for monochrome printing. You can also select colors for monochrome color tones from the pull-down menu. Cool Tone This item adjusts color tones to cool shades of gray (cool black). When you select this item, a value of -30 is entered for X, and a value of 0 for Y.
Page 616 Driver Matching Print with the optimal color using the driver's original color profile. Normally, you should choose this mode. ICC Profile Matching Carry out color matching using the ICC profile. Specify the input profile, printer profile and matching method in detail, and select when printing. You can use the digital camera or scanner ICC profile, or the ICC profile created using the profile creation tool.
Page 617 Important • Depending on the media type, you may obtain the same print results even when you change the Rendering Intent setting. • If Driver Matching is selected for Color Correction, then Relative Colorimetric and Absolute Colorimetric are not displayed. Clear Coating Tab Specify Clear Coating settings.
Page 618: Page Setup Tab Description
Page Setup Tab Description The Page Setup tab allows you to set borderless printing for a document and specify the scaling. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. The printer illustration shows how to load paper to match the printer driver settings.
Page 619 Fit Paper Size Enlarge or reduce the document to match the size of the paper to be printed, and then print the document. Scale to fit Roll Paper Width You can enlarge or reduce the document to match the roll paper width and then print the document. Print Image with Actual Size Prints the document at its actual size.
Page 620 Paper Source Shows the source from which paper is supplied. You may be able to switch the paper source with the printer driver. Roll Paper (Auto) Depending on the paper settings on the printer driver and the paper information registered to the printer, the printer automatically determines which roll paper to use and then feeds that paper.
Page 621: Roll Paper Options Dialog Box
printing with no problems. Moving the slider to the left reduces the amount of extension and expands the range of the document to print. Roll Paper Options dialog box You can specify settings for printing on roll paper. Automatic Cutting You can print cut guidelines for cutting the roll paper automatically or manually after printing.
Page 622: Paper Size Options Dialog Box
Paper Size Options dialog box You can create and register any user-defined paper. You can then select the defined paper size from Custom Paper Size of Page Size. Paper Size List The names and sizes of the paper sizes that the printer driver can use are displayed. Delete From Paper Size List, you can delete a user-defined paper that a user created.
Page 623: Layout Tab Description
Layout Tab Description The Layout tab allows you to specify how to arrange the document onto the paper. You can also set the number of copies to be printed and the print sequence. If the application software that you used to create the document features the same functions, specify the settings from the application software.
Page 624 Set... Opens the Page Layout Printing dialog box. You can freely specify detailed settings for assigned printing. Stamp The Stamp function prints a specific character string over the document pages. You can select the characters to be printed from a list or use the Define Stamp dialog box to set any characters. Define Stamp...
Page 625 Note • The Pages to Print dialog box appears only when Poster (1 x 2) or Poster (2 x 2) is selected for Page Layout. Free Layout Settings dialog box You can specify detailed settings for free layout. Paper Orientation Selects the printing orientation.
Page 626 Note • The Page Layout Printing dialog box appears only when 2 Pages/Sheet, 4 Pages/Sheet, 6 Pages/Sheet, 8 Pages/Sheet, 9 Pages/Sheet, or 16 Pages/Sheet is selected for Page Layout. Define Stamp dialog box The Define Stamp dialog box allows you to specify settings for printing a stamp over the document pages.
Page 627: Page Options Dialog Box
Angle Set the stamp positioning angle. You can specify a value in Set Angle to set the angle, or you can drag the slide bar left/right to change the angle. When specifying an angle value, set a value in the range of -180 to 180. Stamp first page only Select this check box if you want to print a stamp only on the first page.
Page 628 Spooling at Printer Driver Set whether print jobs are to be spooled in the print driver or whether PageComposer processing is to be performed. Setting Do Not Print or No (EMF Spooling) may improve the print results. FineZoom Settings Use this function to print on long paper. The print problem may be corrected.
Page 629: Favorites Tab Description
Favorites Tab Description The Favorites tab allows you to register frequently used print settings as favorites. Favorites A list of the registered favorite settings appears. The Default Settings are registered in the initial settings. Details The settings of the favorite that you selected from Favorites appear. Comment The comment registered to the favorite appears.
Page 630 Export... You can save the settings of a favorite to a file. Edit dialog box You can change the name and icon of the favorite that you selected from the Favorites list. Name Changes name to be displayed in Favorites list. Icon Changes icon to be displayed in Favorites list.
Page 631: Maintenance Tab Description
Maintenance Tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Print Nozzle Check Pattern Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly.
Page 632 Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Paper Feed Amount Adjustment This function adjusts the paper feed amount if the print result is faint or contains streaks. View Status This function displays printer information and setting values.
Page 633: Device Settings Tab Description
Device Settings Tab Description Many of the tabs in the Properties windows of the printer are controlled by Windows. However, the Device Settings tab is for specifying printer configuration-related settings and is part of the printer driver. The Device Settings tab allows you to specify settings related to the printer unit. Roll Unit There will be a checkmark here if the lower level roll unit is attached.
Page 634 Update Media Information Opens the Update Media Information dialog box. Gets the latest media information from the printer and updates the media information in the printer driver. Accounting Opens the Accounting dialog box. By setting Accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID.
Page 635: Canon Ij Status Monitor Description
Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
Page 636 Displays the size and type of paper loaded in each feeder. It also allows you to check the remaining amount of paper. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
Page 637 This window allows you to download the root certificate, register it to the browser, and disable warning displays. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
Page 638: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver...
Page 639: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Main tab. You can access our website and download the latest printer driver for your model.
Page 640: Deleting The Unnecessary Printer Driver
Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller •...
Page 641: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn off the printer. Checking the Personal Computer Settings •...
Page 642: Installing The Printer Driver
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver and XPS printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn off the printer 2.
Page 643: Mac Os Software
Mac OS Software Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide...
Page 644: Managing Print Jobs
Managing Print Jobs Checking Print Job Information Accounting Manager Guide Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue (Deleting or Preempting Other Jobs) Managing Pending Jobs (Printing or Deleting Jobs on Hold) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs...
Page 645: Checking Print Job Information
Checking Print Job Information Check print job details or print a specified job on the printer's hard disk using a web browser or operation panel. • Using web browser: Log in to the printer using web browser. Changing Settings Using Web Browser After logging on to the printer, select Job management and perform operations.
Page 646: Basic Print Job Operations
Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue (Deleting or Preempting Other Jobs) Managing Pending Jobs (Printing or Deleting Jobs on Hold) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs...
Page 647: Using Printer Hard Disk
Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Using print jobs stored on the printer enables you to print the jobs again as needed without using a computer. Saving print jobs offers the following benefits. •...
Page 648: Storage Destination
Storage Destination The storage area on the printer's hard disk is divided into a temporary storage area and a permanent storage area. The temporary storage area stores print jobs in the job queue or shared mailbox. The permanent storage area stores jobs in personal boxes. Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held).
Page 649: Saving Print Jobs On Printer Hard Disk
Saving Print Jobs on Printer Hard Disk To save print jobs on the printer's hard disk, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Access Page Setup sheet. 3.
Page 650 4. Make your selection in Output Method. Print Perform printing while saving the print job on the temporary storage area of the printer's hard disk. Save in Job Box Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not start printing.
Page 651 2. Select Additional Settings in pop-up menu. 3. Make your selection in Output Method. Print Perform printing while saving the print job on the temporary storage area of the printer's hard disk. Save in Job Box Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not start printing.
Page 652: Managing Job Queue (Deleting Or Preempting Other Jobs)
Managing Job Queue (Deleting or Preempting Other Jobs) Print jobs being processed by the printer are collectively called the job queue. You can delete or preempt jobs in the job queue as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI •...
Page 653 2. Flick HOME screen and tap Job management. Menu Operations 3. Tap Print job. 4. Tap data to delete or perform preempt printing. The screen below appears. A. Tap to delete data. B. Tap to perform preempt printing. 5. Check message that is displayed and tap Yes. Using Remote UI Display printer status on web browser.
Page 655: Managing Pending Jobs (Printing Or Deleting Jobs On Hold)
Managing Pending Jobs (Printing or Deleting Jobs on Hold) If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue.
Page 656 B. Tap to release hold. 5. Check message that is displayed and tap Yes. Using Remote UI Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Print job. The print job list appears. 4. Select print job with icon on left and select Delete or Release.
Page 657: Printing Saved Jobs
Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on. 2.
Page 658 A. Tap to display the screen below. Specify the number of copies. 8. Tap Start print. Using Remote UI Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4.
Page 659 Note • Enter the password if it is enabled for a saving box. 5. Select saved job and select Print.
Page 660 6. Enter quantity to print in Copies and select Yes.
Page 661: Deleting Saved Jobs
Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on. 2.
Page 662 Note • Enter the password if it is enabled for a saving box. 5. Select saved job and select Edit.
Page 663 6. Select Delete on displayed screen.
Page 664: Moving Saved Jobs
Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current box to another box as follows. However, jobs saved in personal boxes cannot be moved to the shared mailbox. This operation is available using Remote UI. Important •...
Page 665 5. Select saved job and select Edit. 6. Select Move on displayed screen. 7. On Move job page, select Destination job box.
Page 666 8. Select name or number of destination personal box in Destination job box list and select OK on displayed screen.
Page 667: Advanced Print Job Operations
Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Naming Personal Boxes Displaying List of Saved Jobs Printing List of Saved Jobs Displaying Details of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space...
Page 668: Saving Print Jobs Sent From Sources Other Than Printer Driver
Saving Print Jobs Sent from Sources Other than Printer Driver To save print jobs sent from software or systems other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel.
Page 669 Save to job box Save print jobs on the printer. Printing after Saving Printing Data To save print jobs on the hard disk before printing, select ON for Save first and print. Printing will start when Save first and print is set to ON, even if you have selected Save to job box for Output method.
Page 670: Printing Without Saving Jobs In Common Box
Printing without Saving Jobs in Common Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in the shared mailbox. Using Printer Hard Disk When Common job box setting is set to Print (auto delete) in the operation panel menu, print jobs for which you have selected Print in Output Method in the printer driver are deleted from the shared mailbox after printing.
Page 671: Setting Passwords For Personal Boxes
Setting Passwords for Personal Boxes For greater security, you can specify a password for personal boxes. After you set a password, it will be required to modify the personal box settings, as well as to display, print, delete, move, and modify jobs saved in the personal box.
Page 672 6. In Edit job box dialog box, specify password. 7. Enter password. (This field is limited to four digits in the range 0001 to 9999.) 8. Select OK.
Page 673: Naming Personal Boxes
Naming Personal Boxes For easier identification, you can assign names to personal boxes. This operation is available using Remote UI. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4.
Page 674 5. Select Edit. 6. In Edit job box dialog box, enter name in Job box name and select OK.
Page 676: Displaying List Of Saved Jobs
Displaying List of Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be listed by box as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on.
Page 677 Note • Enter the password if it is enabled for a saving box. Jobs saved in the box are listed.
Page 678: Printing List Of Saved Jobs
Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by box as follows. This operation is available using the operation panel. Make sure printer is turned on. 2. Flick HOME screen and tap Job management.
Page 679: Displaying Details Of Saved Jobs
Displaying Details of Saved Jobs Details of print jobs stored on the printer's hard disk (saved jobs) can be displayed as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on.
Page 680 Note • Enter the password if it is enabled for a saving box. 5. Select print job.
Page 681 The details of the saved document appears.
Page 682: Renaming Saved Jobs
Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. This operation is available using Remote UI. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears.
Page 683 5. Select saved job and select Edit. 6. Select Change.
Page 684 7. Enter name and select OK.
Page 685 Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows. Operation Printer driver Remote UI Operation panel Saving print jobs Save in mail box...
Page 686 Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on. 2.
Page 687: Troubleshooting
Troubleshooting Frequently Asked Questions • I want to easily create vertical or horizontal banners. • Does this printer support sub-ink tank system? • I want to know how to configure roll cutting. • I want to configure so that the roll is cut automatically after waiting for the ink to dry. •...
Page 688 ◦ The printer ejects blank, unprinted paper • Problems with the Printing Quality ◦ Printing is faint ◦ Paper rubs against the printhead ◦ The edges of the paper are dirty ◦ The surface of the paper is dirty ◦ The back side of the paper is dirty ◦...
Page 689 ◦ Printed pages are not collected cleanly in the basket ◦ When Trim edge first is set, the trimmed paper is drawn into the roll unit ◦ Ink Level Detection • List of Support Code for Error...
Page 690: I Want To Easily Create Vertical Or Horizontal Banners
I want to easily create vertical or horizontal banners. You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows) Printing Hanging and Horizontal Banners (Large-Format Printing) (Mac OS)
Page 691: Does This Printer Support Sub-Ink Tank System
Does this printer support sub-ink tank system? This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a sub- ink tank, you can replace the ink tank while printing. Replacing Ink Tanks...
Page 692: I Want To Know How To Configure Roll Cutting
I want to know how to configure roll cutting. Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes.
Page 693: I Want To Configure So That The Roll Is Cut Automatically After Waiting For The Ink To Dry
I want to configure so that the roll is cut automatically after waiting for the ink to dry. You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Main Tab Description (Windows) Paper Detailed Settings (Mac OS)
Page 694: I Want To Print Borderless (Without A Border)
I want to print borderless (without a border) If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Prints without Edges Based on the Scenarios (Windows) Prints without Edges Based on the Scenarios (Mac OS)
Page 695: I Want To Know The Paper Types That Can Be Used In This Printer
I want to know the paper types that can be used in this printer. For information about paper that can be used with this printer, see the imagePROGRAF home page or refer to the media information list. Paper Information List...
Page 696: The Paper Type That I Want To Print Is Not Displayed On The Touch Screen
The paper type that I want to print is not displayed on the Touch Screen. If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information...
Page 697: What Type Of Function Is Color Calibration
What type of function is color calibration? The Color Calibration function operates during printing to correct color differences caused by differences between printers or by printer deterioration. We recommend color calibration in the following situations. • After initial printer installation •...
Page 698: Can I Perform Duplex Printing
This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Canon imagePROGRAF Free Layout, which prints two pages on one side, folds the sheet back from the center, and hangs it.
Page 699: I Want To Perform Enlargement Printing
I want to perform enlargement printing. Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (Mac OS)
Page 700: Problems Regarding Paper
Problems Regarding Paper • Clearing Jammed Roll Paper • Clearing a Jammed Sheet • Roll paper cannot be inserted into the Paper Feed Slot • Paper cannot be fed automatically • Cannot load sheets • Paper is not cut straight •...
Page 701: Clearing Jammed Roll Paper
Clearing Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. Note • If "The paper is jammed. Lift the release lever and remove the paper." appears on the touch screen, Step 1 and Step 9 can be skipped. 1.
Page 702 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 4. Lift up the release lever.
Page 703 5. Holding the paper on both sides, pull the jammed portion out toward the front. Use scissors or a cutting tool to cut away the printed or wrinkled portion. Caution • Be careful not to injure yourself or scratch the printer when cutting. 6.
Page 704 Important • Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on the printer. 7. While holding the leading edge of the roll paper in the middle and gently and evenly pulling until it reaches the output guide (A) position, align the right edge of the roll paper parallel to the paper alignment line (B), and lower the release lever.
Page 705 9. Turn on the power to the printer. Turning the Printer On and Off The roll is advanced and the printer is ready to print. Note • To trim the leading edge cleanly, select the paper being fed on the touch screen, and then cut the leading edge by tapping Cut paper in Feed/cut.
Page 706: Clearing A Jammed Sheet
Clearing a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover. 3. If the Carriage is out, move the Carriage out of the way, away from the paper. Important •...
Page 707 4. Lift up the release lever. 5. If the paper is visible, hold the paper and pull it out toward the front.
Page 708 6. If you cannot see the paper, lift the output guide, remove the roll holder, and remove the jammed paper from underneath. After removing the paper, inspect the interior to ensure paper fragments or other objects do not remain, and lower the output guide. 7.
Page 709 9. Turn on the power to the printer. Turning the Printer On and Off...
Page 710: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
Roll paper cannot be inserted into the Paper Feed Slot Check 1 Is the roll paper curled? Straighten out curls and reload the roll. Check 2 Is paper jammed in the feed slot? Remove the jammed paper. Clearing Jammed Roll Paper Clearing a Jammed Sheet Check 3 Check that the correct paper source has been selected...
Page 711: Paper Cannot Be Fed Automatically
Paper cannot be fed automatically This paper cannot be fed automatically. Set Paper retention setting to Release in the touch screen menu and feed the paper manually. Menu Structure Note • While this setting is selected, you cannot use automatic roll paper switching.
Page 712: Cannot Load Sheets
Cannot load sheets Check Check that the correct paper source has been selected Select Paper settings in the touch screen menu, and then select the paper source. Tap Load paper. and load the paper. Loading Sheets in the Printer...
Page 713: Paper Is Not Cut Straight
Paper is not cut straight Check 1 Is the edge of the paper cutting position creased? Straighten out any curling by the edges of the paper. Check 2 Is the edge of the paper cutting position lifting up when cutting? Reload the paper correctly.
Page 714 Replacing the Cutter Blade...
Page 715: Paper Is Not Cut
Paper is not cut Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Paper Detailed Settings (Mac OS) Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User cut? If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper.
Page 716: The Size Of Clear Film Cannot Be Detected
The size of clear film cannot be detected Check Is the platen dirty with ink? Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover...
Page 717: Margins Are Wide
Margins are wide Check 1 Is auto cut being used on printed material with a wide margin on the trailing edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. Check 2 Is leading edge detection set to Do not detect? Do not detect may have been set by responding to the message Do you want to set to detect the leading...
Page 718: When Printing On Roll Paper, The Printed Surface Becomes Scratched
When printing on roll paper, the printed surface becomes scratched Check 1 Depending on the paper, the printed surface may become scratched when the paper is fed. In this case, you must set Paper retention setting to Release on the touch screen, and then manually feed the paper.
Page 719: Printing Does Not Start
Printing Does Not Start • The Data lamp on the Control Panel does not light up • The printer does not respond even if print jobs are sent • "Injecting the ink" is displayed • "Agitating the ink" is displayed...
Page 720: The Data Lamp On The Control Panel Does Not Light Up
The Data lamp on the Control Panel does not light up Check 1 Does the printer have power? Check that the power cord is firmly plugged all the way in. Push the ON button to turn on the power to the printer. Check 2 Was the correct printer selected? In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing...
Page 721: The Printer Does Not Respond Even If Print Jobs Are Sent
The printer does not respond even if print jobs are sent Check 1 Is Pause printing set to Enable? Set Pause printing on the touch screen menu to Disable. Pausing Printing Check 2 Is Save in mail box selected as the printer Output Method? Print the job saved on the printer's hard disk.
Page 722: Filling The Ink" Is Displayed
"Filling the ink" is displayed The print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. Always follow the correct procedure when turning off the power.
Page 723: Agitating The Ink" Is Displayed
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 1 minute to 20 minutes).
Page 724: The Printer Stops During A Print Job
The Printer Stops During a Print Job • Printing stops and an error message is displayed • The printer ejects blank, unprinted paper...
Page 725: Printing Stops And An Error Message Is Displayed
Printing stops and an error message is displayed The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll. Remove the used roll and insert a new roll. Removing the Upper Roll from the Printer Removing Rolls From the Roll Holder Loading and Printing on Rolls...
Page 726: The Printer Ejects Blank, Unprinted Paper
Checking for Nozzle Clogging Check 3 Is the correct printer driver selected? Print again using the correct printer driver for your printer. If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance.
Page 727: Problems With The Printing Quality
Problems with the Printing Quality • Printing is faint • Paper rubs against the printhead • The edges of the paper are dirty • The surface of the paper is dirty • The back side of the paper is dirty •...
Page 728: Printing Is Faint
Printing is faint Check 1 Is the reverse side of the paper being used for printing? Print on the printing surface. Check 2 Is the print head nozzle blocked? Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note •...
Page 729 Check 5 Was the paper cut before the ink dried? Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Check 6 Is the printer driver Print Quality set to Fast? Follow the steps below to set Print Quality to a setting other than Fast, and then print. •...
Page 730: Paper Rubs Against The Printhead
Paper rubs against the printhead Check 1 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load paper of the same type as you have specified in the printer driver. Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.
Page 731 Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using paper thinner than 0.004 inches (0.1 mm), set Transport unit vacuum strength in the touch screen menu to Weak. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu.
Page 732: The Edges Of The Paper Are Dirty
The edges of the paper are dirty Check 1 Was printing borderless or on small paper? The platen may become dirtied by printing borderless or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Check 2 Is Extension for borderless printing in the touch screen menu set to Large or Standard?
Page 733 Check 6 Is the print head height set too low in the touch screen menu? Set Paper Thickness (Head Height) to Auto. Troubleshooting Paper Abrasion and Blurry Images Check 7 Is the paper thick, or a type that curls easily or is prone to buckling after absorbing ink? If using paper-based printing material such as thick-coat paper, set Transport unit vacuum strength in the touch screen menu to Medium-strong or Strong.
Page 734: The Surface Of The Paper Is Dirty
The surface of the paper is dirty Check 1 Is the paper retainer clean? Clean the paper retainer. Cleaning Inside the Top Cover Check 2 Does this paper take longer to dry? Set the Ink drying wait time in the touch screen menu to approximately 1 minute. Menu Structure Note •...
Page 735: The Back Side Of The Paper Is Dirty
The back side of the paper is dirty Check 1 Was the previous print job borderless, or printed on small paper? Open the top cover and clean the platen. Cleaning Inside the Top Cover Check 2 Is Detect paper width in the touch screen menu set to OFF? Printing with Detect paper width set to OFF may cause the platen to be dirtied.
Page 736: Immediately After Borderless Printing, The Trailing Edge Margin Is Soiled During Regular Printing
Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing.
Page 737: Printed Colors Are Inaccurate
Printed colors are inaccurate Check 1 Has color been adjusted in the printer driver? Follow the steps below to adjust color settings. • Windows Adjust the color settings with Color Mode > Color Settings in Advanced Settings in the printer driver. Main Tab Description (Windows) •...
Page 738 Check 6 The print head characteristics may have changed The characteristics of a print head may change with repeated use, including color. Execute color calibration. Performing Color Calibration Check 7 Color varies even between printers of the same model due to differences in firmware and printer driver versions, settings, or environment Follow these steps to prepare the printing environment.
Page 739: Banding In Different Colors Occurs
Banding in different colors occurs Check 1 Are paper actually loaded on the printer and the media type selected on the touch screen the same? Select the correct media type in the touch screen menu when loading paper in the printer. Loading the Upper Roll on the Printer Loading Sheets in the Printer Check 2...
Page 740 Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen menu to a setting other than Disable. To show warnings based on nozzle check results, set Nozzle check error display in the touch screen menu to Enable.
Page 741: Colors In Printed Images Are Uneven
Colors in printed images are uneven Check 1 Does this paper curl easily? Colors in printed images may be uneven at the leading edge of paper that curls easily. Change the Transport unit vacuum strength in the touch screen to increase the grip on the paper, or set a margin of at least 0.8 inches (20 mm) at the front edge of the paper.
Page 742 Set the printer driver Automatic Cutting settings to No, and then print. Doing this prints only the left and right sides borderless. Cut the top and bottom borders with a cutting implement such as scissors after the printed materials are output and cut. Note •...
Page 743: Image Edges Are Blurred Or White Banding Occurs
Image edges are blurred or white banding occurs Check 1 Paper may be gripped too strongly over the platen Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check 2 Check if the print head is in the right position For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, set the print head to the optimal height and then adjust the position of the print head.
Page 744: The Contrast Becomes Uneven During Printing
The contrast becomes uneven during printing Check 1 Has the paper feed rate been calibrated properly? Adjust the feed amount. Adjusting Feed Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver.
Page 745: The Length Of Printed Images Is Inaccurate In The Feeding Direction
The length of printed images is inaccurate in the feeding direction Check 1 Is Set priority for Paper feed adjustment in the touch screen menu set to Prioritize print quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length.
Page 746: Images Are Printed Crooked
Images are printed crooked Check 1 Is Skew detection accuracy in the touch screen menu set to Loose or OFF? Set Skew detection accuracy to Standard, and then reload the paper. Menu Structure Check 2 Is Detect paper width set to OFF? Set Detect paper width in the touch screen menu to ON.
Page 747: Documents Are Printed In Monochrome
Documents are printed in monochrome Check 1 Is Color Mode set to Monochrome, or Print Target set to Monochrome (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Check 2 Is Black and White Photo Print selected in a Mac OS printer driver? Deselect Black and White Photo Print in the printer driver Quality &...
Page 748: Line Thickness Is Not Uniform
Line thickness is not uniform Check 1 Is Fast Graphic Process set to On in the Windows printer driver Special Settings dialog box? Access the printer driver Properties dialog box from Print in the File menu of the source application, and follow these steps to print.
Page 749: Lines Or Colors Are Misaligned
Lines or colors are misaligned Check 1 Adjust the position of the print head If borders are misaligned or the print results are not uniform, adjust the position of the print head. Adjusting the Print Head For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, set the print head to the optimal height and then adjust the position of the print head.
Page 750: Borders Appear In Borderless Printing
Borders appear in borderless printing Check 1 If printing full-scale borderless, is the selected paper wider than the source size? For borderless printing at actual size, use roll paper that has the same width as the actual page size. Printing Full-Size without Margins (Windows) Printing Full-Size without Margins (Mac OS) Check 2...
Page 751: Cannot Print Over Network
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks (Mac OS)
Page 752: Cannot Connect Printer To Network
Cannot Connect Printer to Network Is the Ethernet cable connected correctly to the printer's Ethernet port? Check1 Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Make sure the Link indicator is lit.
Page 753: Cannot Print Over Tcp/Ip Network
Cannot Print over TCP/IP Network Is the printer's IP address configured correctly? Check1 Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility. • For wired LAN: Performing/Changing Wired LAN Settings •...
Page 754: Cannot Print Over Bonjour Networks (Mac Os)
Cannot Print over Bonjour networks (Mac OS) Is the computer you are trying to print from configured correctly? Check1 Make sure the computer is configured correctly. Are the computer and printer on the same network? Check2 Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network.
Page 755: Cannot Find Printer On Network
Cannot Find Printer on Network Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup...
Page 756: Cannot Find Printer On Check Printer Settings Screen (Windows)
Cannot Find Printer on Check Printer Settings Screen (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen.
Page 757: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 758 2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Redo setup according to instructions on Canon website. Note • You can use the Setup CD-ROM to redo setup. • For Mac OS: 1.
Page 759: Searching Printer By Ip Address Or Host Name During Setup
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Select Specify the IP address and run the search radio button and click Next. The screen to select searching criteria appears.
Page 760 3. Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen.
Page 761 If firewall interferes with printer search: • If message appears: If a message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.
Page 762: Installation Problems
Installation Problems • Removing Printer Software...
Page 763: Removing Printer Software
• See the pages below for how to remove printer drivers. Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (Mac OS) Removing the IJ Network Device Setup Utility (Windows) Follow the steps below to remove the IJ Network Device Setup Utility.
Page 764: Other Problems
Other Problems • The printer does not turn on • The printer takes time to start up • If the Printer Makes a Strange Sound • Messages advising to check the maintenance cartridge are not cleared • The printer consumes a lot of ink •...
Page 765: The Printer Does Not Turn On
The printer does not turn on Check 1 Is the power cord plugged in? Plug the power cord into the outlet, and then turn on the printer. Check 2 Is the specified voltage being supplied? Check the voltage of the outlet and breaker. Specifications...
Page 766: The Printer Takes Time To Start Up
The printer takes time to start up The printer may have shut down incorrectly last time. This may happen after power outages or if the printer is unplugged before it is turned off. In this case, the next time power is restored, the printer's hard disk is checked, and startup may take some time.
Page 767: If The Printer Makes A Strange Sound
If the Printer Makes a Strange Sound Check 1 Has an unusual noise been produced from the vicinity of the roll holder? If dust accumulates on the gear (A) at the end of the roll holder, a noise may produced from that area. When the noise starts, clean the gear with the following procedure.
Page 768 ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer.
Page 769: Messages Advising To Check The Maintenance Cartridge Are Not Cleared
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge...
Page 770: The Printer Consumes A Lot Of Ink
The printer consumes a lot of ink Check 1 Are lots of full-color materials being printed? In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Check 2 Is System cleaning being carried out frequently? System cleaning uses a lot of ink.
Page 771: Printed Pages Are Not Collected Cleanly In The Basket
Printed pages are not collected cleanly in the basket Check 1 Is the roll unit in place? The basket may not be able to catch printed paper properly if the roll unit is in place. Refer to Example Basket Configurations and try another basket position. Example Basket Configurations Check 2 Is the basket in the right position for the media type and size?
Page 772: When Trim Edge First Is Set, The Trimmed Paper Is Drawn Into The Roll Unit
When Trim edge first is set, the trimmed paper is drawn into the roll unit Check Is the basket in position 1? If the roll unit is being used as a paper feeder and the basket is in position 1, the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit.
Page 773: Ink Level Detection
Ink level detection will be deactivated if you load ink tanks once emptied. If The above ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. appears on the touch screen, follow the steps below.
Page 774: List Of Support Code For Error
List of Support Code for Error Support codes appear on the PC when an error occurs. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed •...
Page 775 4107 4111 4112 4113 4114 4115 4116 4117 4118 4119 4120 4121 4801 4900 4901 4903 4905 4910 4911 4913 4920 4922 4924 4925 4926 4927 4931 4932 4933 4934 4935 4950 4951 4952 4953 4954 4955 4956 4957 4959 •...
Page 776 1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print Tap Load paper., and then load the paper.
Page 777 100A Cause You have attempted to print on a roll, but no roll is loaded. What to Do Tap Load paper. on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note •...
Page 778 100B Cause Tried to print from Roll paper 2 but no paper roll has been loaded. What to Do Tap Load paper. on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note •...
Page 779 Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 780 Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 781 1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper. on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
Page 782 1018 Cause The Roll paper 1 feeder has not been calibrated. What to Do Calibrating, please remove the upper roll holder.
Page 783 1019 Cause The roll unit feeder has not been calibrated. What to Do Calibrating, please remove the roll unit roll holder.
Page 784 1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 785 1022 Cause Received a print job that is longer than the paper length remaining on Roll paper 1. What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 786 1023 Cause Received a print job that is longer than the paper length remaining on Roll paper 2. What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 787 1024 Cause Possible causes include the following. • The roll is empty. • There is remaining roll paper, but because it could not be advanced, it could not be detected. What to Do • The roll paper has run out Follow the steps below to replace the used roll with a new roll of the same type and size.
Page 788 Note • To stop printing, press the Stop button.
Page 789 1025 Cause Roll paper 2 is empty. What to Do Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Lift up the release lever and remove the roll paper. Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder 2.
Page 790 1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 791 1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 792 1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 793 1055 Cause The paper size in the printer cannot be printed borderless. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 794 1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 795 1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 796 1061 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen. Make sure that the media type that appears on the touch screen is the same as the media type that has been loaded, and then tap OK.
Page 797 1200 Cause Top cover or print head locking cover is open. What to Do Open the top cover and make sure the print head locking cover is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the power off, wait a moment, and then turn the power back on.
Page 798 1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 799 1210 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 800 1213 Cause The release lever is raised. What to Do Lower the release lever. If the error occurs again, turn off the printer and wait a while before restoring power.
Page 801 Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 802 1300 Cause Paper jammed inside the printer while printing. What to Do 1. Release the release lever and remove the jammed paper. Clearing Jammed Roll Paper Clearing a Jammed Sheet 2. Load the paper. Loading the Upper Roll on the Printer Loading Sheets in the Printer 3.
Page 803 1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2.
Page 804 1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into...
Page 805 Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 806 1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If "There is a job whose printing is not complete.
Page 807 1323 Cause An unsuitable paper size has been loaded. What to Do Lift up the release lever and reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper.
Page 808 1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
Page 809 1325 Cause Received cut paper print data when using roll paper on roll equipment. What to Do Follow the steps below to print again. 1. Tap Cancel on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
Page 810 1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 811 1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 812 1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 813 1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 814 140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 815 140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 816 140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on.
Page 817 140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 818 1477 Cause There is a problem with the print head. What to Do Open the top cover and replace theprint head with a new one. Replacing the Print Head...
Page 819 1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 820 1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head...
Page 821 1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head...
Page 822 1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head...
Page 823 Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 824 1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one.
Page 825 1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important •...
Page 826 1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank.
Page 827 1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen.
Page 828 1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen.
Page 829 1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note •...
Page 830 1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks...
Page 831 1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks...
Page 832 168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank.
Page 833 1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 834 1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 835 1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center.
Page 836 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level.
Page 837 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank.
Page 838 1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks...
Page 839 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
Page 840 1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks...
Page 841 1757 Cause Cannot fill ink reserve tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks...
Page 842 1875 Cause Attempted to print on roll unit roll paper, but roll unit is not powered on or has been removed. What to Do Turn off the power and check the connection with the roll unit. Roll Unit Switching Roll Unit Modes...
Page 843 2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing.
Page 844 2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device.
Page 845 2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen. Check the Page size and Type in the print job that appears on the touch screen, and then tap OK. •...
Page 846 2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Check the Page size and Type in the print job that appears on the touch screen, and then tap OK. •...
Page 847 2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do •...
Page 848 3000 Cause The print head has not been calibrated. What to Do Print head alignment is recommended. Adjusting the Print Head Note • This message will appear until Print head alignment is carried out.
Page 849 3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head...
Page 850 3101 Cause Common Calibration or Unique Calibration is now recommended. This message appears when the Calibration guide setting is set to Enable and any of the following apply. • The printer is loaded with a media type not suitable for Color Calibration, and the specified conditions have been met since the last time Common Calibration was carried out.
Page 851 3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "Part replacement needed." appears. Contact your Canon dealer for assistance.
Page 852 3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance.
Page 853 3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge...
Page 854 To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center.
Page 855 3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 856 3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 857 3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 858 3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 859 3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 860 3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 861 3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 862 3330 Cause Print data may be corrupt. What to Do Check the print job.
Page 863 3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job.
Page 864 3332 Cause Unsupported JPEG data format. What to Do Print from a PC.
Page 865 3333 Cause Unsupported JPEG data format. What to Do Print from a PC.
Page 866 3334 Cause PDF data is print protected. What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed.
Page 867 3335 Cause Corrupt PDF file. What to Do Open the PDF file in Adobe Acrobat and check it. The file can also be printed from Adobe Acrobat.
Page 868 3336 Cause Fonts were substituted because the fonts in the PDF file are not embedded or installed. What to Do Set the fonts used in the PDF file to be embedded, and then save again.
Page 869 3340 Cause Print data contains no image processing parameters. What to Do Check the print job settings.
Page 870 3341 Cause Print data contains illegal image processing table. What to Do Check the print job image processing table.
Page 871 3350 Cause Free space on the personal box on the printer hard disk is less than 1 GB. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs...
Page 872 3351 Cause 100 jobs are stored in the Personal Box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
Page 873 3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
Page 874 3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 875 3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 876 3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in RemoteUI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 877 3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in RemoteUI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 878 3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 879 3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
Page 880 3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 881 3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
Page 882 3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in RemoteUI. Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server.
Page 883 3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the RemoteUI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
Page 884 3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again...
Page 885 4107 Cause Possible causes include the following. • Received print job for upper roll paper while lower roll paper is in use. • Received print job for lower roll paper while upper roll paper is in use. What to Do Tap OK on the touch screen to dismiss the error.
Page 886 4111 Cause The media type specified is incompatible with this device. What to Do Tap OK on the touch screen to dismiss the error. Check the media type settings, and then try again.
Page 887 4112 Cause Received a print job specifying paper feed from the roll unit, but the roll unit is not set to paper feed. What to Do To stop printing, tap OK on the touch screen or press the Stop button. Check the roll unit settings, and then try again.
Page 888 4113 Cause Cannot print borderless for the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen.
Page 889 4114 Cause The paper position is not suitable for borderless printing. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 890 4115 Cause The paper in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 891 4116 Cause The paper is loaded askew. What to Do • Reloading paper Tap Replace the paper and print on the touch screen, and then load the paper so that the edges are inside the borderless printing ink grooves. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder •...
Page 892 4117 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1.
Page 893 4118 Cause The paper size in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen to stop printing. • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled.
Page 894 4119 Cause Cannot print borderless because the paper is out of position. What to Do • Reloading paper Lift up the release lever and reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) •...
Page 895 4120 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1.
Page 896 4121 Cause Cannot print borderless for the following reasons. • Fit Roll Paper Width is not specified in the printer driver. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen to stop printing.
Page 897 Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 898 4900 Cause The printer hard disk is full. What to Do Press the Stop button to stop printing, and then take the following action. • Cancel the Print job in the job queue. Managing Job Queue (Deleting or Preempting Other Jobs) •...
Page 899 4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart.
Page 900 4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the Print job in the job queue. Managing Job Queue (Deleting or Preempting Other Jobs) • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs Note •...
Page 901 Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed code...
Page 902 4910 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
Page 903 4911 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do • Changing the printer driver print settings Follow the steps below to match the media type in the printer driver and the media type specified for the printer.
Page 904 4913 Cause Cannot print borderless for one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 905 4920 Cause Cannot cut paper for one of the following reasons. • Paper that has been cut remains on the output guide. • There is a foreign object near the output slot that is obstructing the cutter blade. • The paper is not being used under the recommended usage conditions. •...
Page 906 If this does not apply, there may be a cutter blade malfunction. Contact your Canon dealer for assistance.
Page 907 2-inch paper core, remove the spacer that is held onto the roll holder flange with 4 hex screws. • Media Take-up Unit malfunction Contact your Canon dealer for assistance. Important • Printing will pause if there is a Media Take-up Unit error. If you do not want to printing to stop, set Skip errors during take-up to ON.
Page 908 4924 Cause Paper loaded is not suitable for Color Calibration. What to Do Follow the steps below to repeat Color Calibration. 1. Tap OK on the touch screen to dismiss the error. 2. Load paper suitable for Color Calibration. See the media information list for suitable paper. Paper Information List Make sure the paper in the printer is the same as that in the printer media type settings.
Page 909 4925 Cause The performance of some internal printer sensors may be affected. What to Do Tap OK on the touch screen to stop Color Calibration. Contact your Canon dealer for assistance.
Page 910 4926 Cause The supplied paper size is not suitable for Color Calibration. What to Do Tap OK on the touch screen to stop Color Calibration. Load a paper size suitable for Color Calibration, and then repeat Color Calibration. Managing Colors Performing Color Calibration...
Page 911 4927 Cause Color calibration may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
Page 912 4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
Page 913 4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and Colors...
Page 914 4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 915 4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 916 4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 917 4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
Page 918 4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
Page 919 4952 Cause Failed to connect to the wireless LAN router. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
Page 920 4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again.
Page 921 4954 Cause Failed to set up wireless LAN using Cableless setup. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again.
Page 922 4955 Cause IPv4/IPv6 settings were changed, but Wired LAN and Wireless LAN are set to Disable. What to Do On the touch screen, tap OK to dismiss the error, and then set Wired LAN and Wireless LAN to Enable.
Page 923 4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using RemoteUI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again.
Page 924 4957 Cause Raku Raku WLAN Start (NEC) connection failed. What to Do Tap OK on the touch screen to dismiss the error and try connecting again.
Page 925 4959 Cause Direct connection failed. It is also possible that a Direct connection request was made but a connection could not be established. What to Do Tap OK on the touch screen to dismiss the error and try connecting again.
Page 926 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-4061...
Page 927 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 928 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC33-4020 EC33-4021 EC33-4022 EC33-4023 EC33-4024 EC33-4025...
Page 929 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC3F-402F...
Page 930 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001...
Page 931 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC45-4001 EC47-4001...
Page 932 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001...
Page 933 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001...
Page 934 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 935 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F...
Page 936 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040...
Page 937 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51-4046 EC51-4047...
Page 938 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 939 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 940 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 941 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 942 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 943 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 944 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 945 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 946 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 947 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 948 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 949 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 950 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 951 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 952 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 953 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 954 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 955 Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 956 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC54-401A...
Page 957 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC54-405A...
Page 958 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC54-405B...
Page 959 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5001...
Page 960 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5002...
Page 961 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5003...
Page 962 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC24-4049 EC24-404A EC24-404B...
Page 963 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-2F07...
Page 964 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC52-4038 EC52-4039...
Page 965 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-403A EC03-403B...
Page 966 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC32-4001...

Canon imagePROGRAF PRO-2000 Online Manual

Using this Online Manual

Trademarks and Licenses

Search Tips

Printer Functions

Handling and Use of Paper

Changing Settings from Operation Panel/Web Browser

Printer Parts

Network Setting

Adjustments for Better Print Quality

Color Management

Maintenance and Consumables

Specifications

Safety

Basic Printing Workflow

Enhanced Printing Options

Windows Software

Quick Links

Online Manual

Troubleshooting

Related Manuals for Canon imagePROGRAF PRO-2000

Summary of Contents for Canon imagePROGRAF PRO-2000