Important Information On Bluetooth Radio Module; Trouble Shooting - Oral-B PRO DEEPSWEEP 6000 SERIES Manual

Important information on Bluetooth
Although all indicated functions on the Bluetooth device are
supported, Oral-B does not ensure 100% reliability in connection,
and feature operation consistency.
Operation performance and connection reliability are direct
consequences of each individual Bluetooth device, software
version, as well as the operating system of those Bluetooth devices
and company security regulations implemented on the device.
Oral-B adheres to and strictly implements the Bluetooth standard
by which Bluetooth devices can communicate and function in
Oral-B toothbrushes.
However, if device manufacturers fail to implement this standard,
Bluetooth compatibility and features will be further compromised
and the user may experience functional and feature-related issues.
Please note that the software on the Bluetooth device can
significantly affect compatibility and operation.
Satisfaction Guaranteed or Your Money Back!
Try Oral-B for 60 days, starting from the day of purchase. If you are
not 100% satisfied, receive a full refund via pre-paid card. No
questions asked. Please return your product along with your name,
address, contact phone number and the original cash register
receipt indicating purchase price and date to the address below to
receive a pre-paid card in the amount of your purchase (refunds in
Canada include tax and Canada Post 1st class mail postage).
U.S. only:
Oral-B 60 Day Satisfaction Guarantee
4608 Appliance Drive
Suite 2
Belcamp, MD 21017
Canada only:
Attention: 60-Day Challenge
Braun MBG
PO Box 12060
Saint John, NB
E2L 5E7
Your Oral-B toothbrush must be returned in its original packaging
and be postmarked no later than 60 days after the date of purchase.
Please allow 6–8 weeks for handling. In the U.S., the shipment cost
to return the product is the responsibility of the consumer.
Sorry: No refunds will be made for any Oral-B product damaged by
accident, neglect, unreasonable use or lost in the post.
Terms and conditions apply. For further details please contact our
customer service.
Warranty replacement brush heads
Oral-B warranty will be voided if electric rechargeable handle
damage is found to be attributed to the use of non-Oral-B
replacement brush heads.
Oral-B does not recommend the use of non Oral-B replacement
brush heads.
• Oral-B has no control over the quality of non-Oral-B replacement
brush heads. Therefore, we cannot ensure the cleaning
performance of non-Oral-B replacement brush heads, as
communicated with the electric rechargeable handle at time of
initial purchase.
• Oral-B cannot ensure a good fit of non-Oral-B replacement brush
heads.
• Oral-B cannot predict the long-term effect of non-Oral-B
replacement brush heads on handle wear.
All Oral-B replacement brush heads carry the Oral-B logo and meet
Oral-B's high quality standards. Oral-B does not sell replacement
brush heads or handle parts under any other brand name.

Trouble Shooting

Problem
TOOTHBRUSH
Gums bleed
slightly
BRUSH HEADS
Oral-B brush
head does
not fit Oral-B
handle
APP
Toothbrush
does not
operate
(properly)
with Oral-B
app.
Reset to
factory
settings.
6
Possible reason
1. May happen in
first days of
usage
2. Brush head
3. Brushing mode
Oral-B brush head
not compatible
with your handle
1. Oral-B app is
turned off.
2. Bluetooth is not
activated on your
smart phone.
3. Radio
transmission is
deactivated.
4. Connection to
Bluetooth has
been lost.
5. Your smart
phone does not
support
Bluetooth 4.0
(or higher)
Original
functionality
wanted.
radio module
®
Remedy
1. Bleeding should stop after a
few days. Should it persist
after 2 weeks, please consult
your dentist or dental
hygienist.
2. Try using the Oral-B
«Sensitive» brush head.
3. Try using the «Sensitive»
mode.
Oral-B brush heads that fit your
Oral-B handle do not fit
«Pulsonic», «VitalitySonic»,
«Sonic Complete»,
«CrossAction Power».
1. Turn on Oral-B app.
2. Activate Bluetooth on your
smart phone; described in its
user manual.
3. Activate the radio trans-
mission by pressing the on/
off (c) for 3 seconds.
4. Briefly turn your toothbrush
on and off (c) to re-connect.
Keep your smart phone in
close proximity when using it
with the toothbrush handle.
5. Your smart phone must
support Bluetooth 4.0 (or
higher) in order to connect to
your toothbrush handle.
Press and hold on/off button (c)
for 10 seconds until all indicator
lights (b, e & f) will double blink
simultaneously.
Note: radio transmission may be
(de)activated while resetting.
After reset radio transmission is
re-activated.