Changing Your Standard Greeting (Main Greeting); Options In The Voicemail System; Alternate Greeting; Recording The Alternate Greeting - Cisco 8851 User Manual

CHANGING YOUR STANDARD GREETING (MAIN GREETING)

To change your standard greeting, access your voicemail box, then press 4, 1, 1 and follow the instructions.

OPTIONS IN THE VOICEMAIL SYSTEM

Voicemail Keypad Options:
Action
Hear new messages
Send a message
Review saved messages
Delete the current message (goes to deleted messages)
Review deleted messages*
Permanently Delete Deleted Messages
Change setup options
Change greetings
Turn alternate greeting on or off
Change Voicemail PIN
Forward Voicemail

ALTERNATE GREETING

An alternate greeting allows you to record and use an out of office greeting for vacations or holidays without overwriting your
Standard Greeting.
You must first record your alternate greeting, then turn it on.

RECORDING THE ALTERNATE GREETING

To record your Alternate Greeting, access your voicemail box then press 4,1,3,3 and follow the instructions.

ACTIVATING YOUR ALTERNATE GREETING

To activate your Alternate Greeting, access your voicemail box then press 4, 1, 2.
You will be asked whether you want to set an end date for this greeting so that it automatically reverts back to your Standard
Greeting after the selected date.
If you want to set a specific end date, hit 1 then 9 here instead of #. You will be asked to enter a month, day, and time when
you want the voicemail system to revert your greeting back to your Standard Greeting.
To manually switch back to your Standard Greeting at a later date, you may simply hit #.

DEACTIVATING YOUR ALTERNATE GREETING MANUALLY

To manually deactivate your Alternate Greeting, access your voicemail box and hit 4,1,2.
CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016
Key(s)
1
2
3 , 1
3
3 , 2 , 1
3 , 2 , 2
4
4 , 1
4 , 1 , 2
4 , 3 , 1
5 (after listening to voicemail)
9