Page 1 Panasonic DBS 824 (Applies to CPC-S Version 3.0 and CPC-M Version 3.2) Doc. No. 550X03601A Section 700 Feature Operation Version 3.0/3.2 Issued April 2000...
Page 2 The information contained in this document is subject to change without notice and should not be construed as a commitment by the Panasonic Telecommunication Systems Company (PTSC). PTSC reserves the right, without notice, to make changes to equipment design as advances in engineering and manufacturing methods warrant.
Page 4: Table Of Contents
Voice Mail Ringing ..........1-44 Revised April 2000 DBS 824-3.0/3.2-700 Contents...
Page 5 Walking COS Confirmation ......... 2-22 Chapter 3. Key Telephone Features......3-1 Key Phone .
Page 6 Group Call Pickup ........... . 4-13 Revised April 2000 DBS 824-3.0/3.2-700...
Page 7 Last Number Redial ..........5-25 DBS 824-3.0/3.2-700...
Page 8 Key Telephone Installation Notes ........A-23...
Page 9 DBS 824-3.0/3.2-700 Revised April 2000...
Page 10: About This Manual
Differences in feature availability or operation are noted within each feature description. If you are using this manual for a single DBS 824 system, make note of its software version in the following table. This note may be referenced by technicians or owners of the system.
Page 11 This section lists any special hardware that is required to use the feature. The Related Programming section lists the programming subsystems associated with the feature. This section provides details on feature interactions and limitations. DBS 824-3.0/3.2-700 Revised April 2000...
Page 12: List Of Features
About This Manual List of Features The following tables list the features available with the DBS 824. System Features Attendant Features Extension Features Revised April 2000 Topic DBS 824-3.0/3.2-700 List Page xiii...
Page 13 Night Service (2 Modes) Off-Premises Extension Paging Power Failure Transfer Remote Maintenance Station Class of Service Station Hunting: Terminal, Distrib- uted, Longest Idle Station Message Detail Recording (SMDR) Toll Restriction Trunk Groups Trunk Name Assignment CPC-S DBS 824-3.0/3.2-700 CPC-M Revised April 2000...
Page 14 Call Forwarding, and DND Attendant-Controlled Text Assignment Attendant Groups Dial Tone Disable DSS/72 Headset Operation One-Touch VM Transfer Station Lockout Code Assignment System Time and Date Control Traffic Measurement Walking COS Confirmation Revised April 2000 CPC-S CPC-S DBS 824-3.0/3.2-700 List CPC-M CPC-M xiii...
Page 15 Flexible Function (FF) Keys Handsfree Answerback Handsfree Operation Headset Operation Intercom Calling Last Number Redial Line Appearances DSS/BLF Appearances: Direct Line (DL) Appearances DSS/BLF Appearances: Multi-CO (MCO) Appearances DSS/BLF Appearances: Multi-Line (ML) Appearances CPC-S DBS 824-3.0/3.2-700 CPC-M Revised April 2000...
Page 16 Pooled Trunk Access Prime Line Preference Private Line Reminder Call Ringing Line Preference Saved Number Redial Speed Dial Linking Speed Dialing: System and Personal Speed Dialing Add-On Mode (Expanded Range) Station Lockout Trunk-to-Trunk Transfer Revised April 2000 CPC-S DBS 824-3.0/3.2-700 List CPC-M...
Page 17 List of Features DBS 824-3.0/3.2-700 Revised April 2000...
Page 18: Chapter 1. System Features
Chapter 1. System Features This chapter contains detailed descriptions of DBS 824 System Features. System Features are either available on a system-wide basis or aid in the overall administration of the DBS 824. This chapter covers the following topics: Account Codes...
Page 19 Trunk Name Assignment Trunk Queuing Universal Night Answer Voice Mail Ringing VAU Port Assignment Walking TRS Class of Service Topic DBS 824-3.0/3.2-700 Page 1-41 1-42 1-43 1-44 1-45 1-45 1-46 Revised April 2000...
Page 20: Account Codes
2. Press the AUTO key, then press “#.” • “Enter Account #” appears on the display. • If you are using a Single Line Telephone (SLT), dial “#7.” 3. Enter the Account Code (up to 10 digits). 4. Press “#.”...
Page 21: Verified Account Codes
Extensions with the Verified Account Codes feature disabled can place outside calls based on the TRS type assigned to the extension. If a user wishes to place a call that would normally be restricted at the extension, the user can DBS 824-3.0/3.2-700 Revised April 2000...
Page 22: Hardware Requirements
Considerations • Verified account codes are for outgoing calls only. • The maximum number of verified account codes is 100. • Each verified account code must consist of 4 digits. Revised April 2000 DBS 824-3.0/3.2-700 Account Codes...
Page 23: Answer Supervision For Voice Mail
Answer Supervision for Voice Mail (CPC-S and CPC-M) Description This feature allows the DBS 824 to send an answer signal to third-party voice mail systems. Sending an answer signal provides quicker response time between the DBS 824 and the voice mail system.
Page 24: Auto Day Mode
• If the called extension does not answer and is forwarded to voice mail, the DBS 824 sends a call forward ID code back to the voice mail system. • During transmission of the answer signal code, other DTMF digits and functions from the DBS 824 extension are ignored.
Page 25: Auto Set Relocation
Auto Set Relocation is commonly used when extension users want to trade work areas. For example, if Extensions “A” and “B” are going to switch office locations, Auto Set Relocation enables them to switch telephone settings without re-programming. Operation Before a phone can be relocated, it must be assigned an Auto Set Relocation code.
Page 26 - All settings and data defined by programming. • Settings may not be transferred between extensions of different types. In other words, an SLT and a KTEL cannot exchange program settings. • Attendant 1 is excluded from this feature. Revised April 2000 DBS 824-3.0/3.2-700 Auto Set Relocation...
Page 27: Background Music
To turn Background Music off: 1. Press the ON/OFF key. • The phone issues intercom dial tone. • The ON/OFF LED lights. 2. Dial “#53.” “BGM OFF” appears on the display. 3. Press the ON/OFF key. 1-10 DBS 824-3.0/3.2-700 Revised April 2000...
Page 28: Battery Alarm
• The input impedance for the music source is 10k ohms. • The maximum input level is 10 dB. Battery Alarm (CPC-S and CPC-M) Description The DBS 824 will display “BATTERY ALARM” on the attendant phone when the system reverts to battery power. Revised April 2000 DBS 824-3.0/3.2-700 Battery Alarm...
Page 29: Battery Backup
Description The DBS 824 uses two 12-volt batteries. The backup batteries are connected in a series circuit, using cables provided with the DBS 824. With maximum traffic, the backup batteries last up to 40 minutes. The backup batteries should be replaced about every 3 years.
Page 30: Caller Id
(CPC-S and CPC-M) Description The DBS 824 supports Caller ID (CID), a service offered by local central offices, sends calling number information from the local CO to the DBS 824. Users who have display telephones can see CID information as incoming calls ring at their extension and can have access to previous calls via the call log feature.
Page 31: Centrex/Pbx Compatibility
Centrex/PBX Compatibility allows the DBS 824 to be connected to centrex or PBX lines. The DBS 824 supports up to 8 access codes for dialing centrex or a PBX. These access codes allow the DBS 824 SMDR output to exclude the number dialed to reach a centrex or PBX line.
Page 32 To make a DISA call to an extension: 1. Dial the DISA trunk number. 2. Once you hear DISA tone from the DBS 824, enter the 4-digit DISA code (if an incoming DISA code is assigned). If the incoming DISA code is not assigned, proceed to the next step.
Page 33 VR1 (also labeled MOH) controls the ringing volume of DISA calls to extensions when the 2-circuit MFRU VB-42431 circuit card is used. See the DBS 824 Installation Manual (Section 300) for more information. Considerations • DISA can be used to access extensions as well as outside numbers.
Page 34: Direct Trunk Access
Distinctive trunk call ringing patterns can be set up for each extension using the Distinctive Ringing feature. Distinctive Ringing allows users to determine which extension is ringing when several telephones are in the same area. If no Revised April 2000 DBS 824-3.0/3.2-700 Direct Trunk Access 1-17...
Page 35: Door Box
Door Box is an intercom that allows visitors to announce their presence from the office door. The door opener enables a user to unlock the door using a telephone. Door openers are not sold by Panasonic; they can be purchased separately from an electronics dealer. The Door Box is installed through the Door Box Adapter (VB-43711) connected to a digital port.
Page 36 • Door Box calls cannot be call forwarded or be hunting or coverage group members. • The Door Opener can be set to open for 2 to 12 seconds. • While the Door Opener is functioning, a call from another Door Box cannot be answered. Revised April 2000 DBS 824-3.0/3.2-700 Door Box 1-19...
Page 37: Dp To Dtmf Signal Conversion
• Once DTMF dialing is invoked, the user cannot switch back to pulse dialing without disconnecting the call. • Changing from dial pulse to DTMF is possible even if the “*” or “#” key is programmed for speed dialing. 1-20 DBS 824-3.0/3.2-700 Revised April 2000...
Page 38: Hunting Priority For Vaus
Pilot Number Hunt Group Queue Hunt Group Related Programming • FF3 (Extension): VAU Port Assignment Revised April 2000 Calls that transfer back into the hunt group are placed at the top of the queue. DBS 824-3.0/3.2-700 Hunting Priority for VAUs 1-21...
Page 39: Independent Timers
Independent Timers (CPC-S and CPC-M) Description The DBS 824 provides separate timers for Call Forwarding-No Answer, CO Delayed Ring, Extension Delayed Ring, and Hunt Group--No Answer. The Call Forwarding-No Answer timer determines how long a call will ring an extension before forwarding.
Page 40: Least Cost Routing (Lcr)
However, the FF keys will not light. • If the LCR feature is deactivated, Pooled Trunk Access is selected automatically. • Your system can be programmed to use the LCR feature for all outgoing calls. Revised April 2000 DBS 824-3.0/3.2-700 Least Cost Routing (LCR) 1-23...
Page 41: Music-On-Hold
Music-on-Hold (CPC-S and CPC-M) Description The DBS 824 can provide Music-on-Hold to parties on hold on a CO line. The Music-on-Hold feature can also be used to play announcements or advertisements if desired. The system can provide Music-on-Hold with the internal MOH resource on systems using the MFR card option (CPC-M only).
Page 42: Night Service
• The ON/OFF LED goes off. • “NIGHT MODE” or “NIGHT2 MODE” appears on the display. To switch to Day Mode: 1. Press the ON/OFF key. • The phone issues intercom dial tone. Revised April 2000 DBS 824-3.0/3.2-700 Night Service 1-25...
Page 43 • Calls during Night Mode are often indicated by external paging speakers or an external ringing device, such as a night bell. External paging and ringing devices are not provided with the DBS 824; they must be purchased separately. Considerations •...
Page 44: Off-Premises Extension
If required, the ringing supply is connected to the OPX Adaptor. Considerations • Up to 6 OPX extensions can be connected to a system. • The DBS 824 side of the OPX Adaptor is connected to a digital extension port. Revised April 2000 DBS 824-3.0/3.2-700...
Page 45: Paging
• FF1 (System): Page Duration • FF1 (System): External Page Interface Control for Paging Groups • FF3 (Extension): Page Group (0-7) Extensions Hardware Requirements • External relays and an amplifier are required for external paging. Considerations 1-28 DBS 824-3.0/3.2-700 Revised April 2000...
Page 46: Power Failure Transfer
Power Failure Transfer (CPC-S and CPC-M) Description This feature provides telephone service to a limited number of SLTs during a power failure. The SLTs are connected to the CO via a Power Failure Unit (PFU). In the event of a power failure, the power failure extensions have dial tone directly from the CO;...
Page 47 • For added protection against power outages, backup batteries can be installed in the DBS 824. Backup batteries provide full telephone service and system features to all DBS 824 extensions for a limited amount of time. With maximum traffic, the backup batteries last up to 40 minutes.
Page 48: Remote Maintenance
(CPC-S and CPC-M) Description The DBS 824 can be programmed from a remote terminal or from a remote PC by connecting via modems to the Maintenance port on the Serial Interface Unit (SIU). The Remote Programming Mode may also be used locally by directly connecting to the Maintenance Port.
Page 49 Access Toll Restriction data Access Least Cost Routing data Access Copy mode Access Speed Dial data Back to previous address Back to previous port Forward to next address Forward to next port Return to previous mode Quit DBS 824-3.0/3.2-700 Revised April 2000...
Page 50: Station Class Of Service
Call Forwarding--External Note: This item controls external call forwarding for internal calls. Related Programming • FF1 (System): Extension Class Of Service Setting • FF3 (Extension): Extension Class of Service Assignment Revised April 2000 DBS 824-3.0/3.2-700 Station Class of Service 1-33...
Page 51: Station Hunting
Three types of hunt groups are available: Terminal, Distributed, and Longest Idle. In addition, a software-defined pilot extension number is available. The DBS 824 also allow calls from busy hunt groups to overflow to a transfer extension. The transfer extension can be the pilot of another hunt group, the pilot (0) of the attendant group, or a single extension number.
Page 52 • The Hunt Group No Answer Timer determines how long a hunt group member rings before the call is transferred to the next hunt group member. Revised April 2000 DBS 824-3.0/3.2-700 Station Hunting 1-35...
Page 53 If extension 200 is assigned as the pilot number of a hunt group, hunting will work properly when 200 is dialed. However, permanent call forwarding will not work for any extension that is permanently call forwarded to the hunt group pilot number. 1-36 DBS 824-3.0/3.2-700 Revised April 2000...
Page 54: Station Message Detail Recording (Smdr)
CO number=DISA 6=Dialed digits or Caller ID DD=digits 0-9 or symbols * or # (See Note 2.) 7=Account code A=0-9999999999 8=Verified account code or walking COS code V0000-V9999=verified account codes W0000-W9999=walking COS codes 9=Trunk Number NN=number (01-64) DBS 824-3.0/3.2-700 1-37...
Page 55: Toll Restriction
Inbound ringing trunks can be answered by or transferred to Type 0 extensions. Intercom calls are allowed. Cannot perform Group Call Pickup. Full restriction of outbound dialing (except 911). Inbound ringing on all trunks. Intercom calls are allowed. Group call pickup is allowed. 1-38 DBS 824-3.0/3.2-700 Revised April 2000...
Page 56 • Station Lockout Key Code Restriction A key code must be entered before calling out when the Station Lockout feature is activated. • Account Code Restriction An Account Code must be entered before calling out. Revised April 2000 DBS 824-3.0/3.2-700 Toll Restriction 1-39...
Page 57: Trunk Groups
(CPC-S and CPC-M) Description Trunks can be placed in trunk groups. When a trunk group is accessed, the DBS 824 automatically selects an open trunk from the group. Operation To access a trunk group, do one of the following: • Dial a trunk group access code before dialing the telephone number. Trunk group access codes are 9, 81, 82, 83, 84, 85, and 86.
Page 58: Trunk Name Assignment
• Trunk names can be assigned with a DSS or an attendant phone. • If a text name is assigned to a CO trunk, the trunk number does not appear on the display. Revised April 2000 DBS 824-3.0/3.2-700 Trunk Name Assignment 1-41...
Page 59: Trunk Queuing
If all outside lines in a Trunk Group are busy, the system can call you when a line becomes free. When the Trunk Callback alert tone rings, simply pick up the handset and dial the telephone number . Operation To set Trunk Queuing: 1.
Page 60: Universal Night Answer
To answer a UNA call: 1. Pick up the handset. The phone issues intercom dial tone. 2. Dial “78.” “CO TALK #XX” appears on the display (where “XX” = the trunk number). Revised April 2000 DBS 824-3.0/3.2-700 Universal Night Answer 1-43...
Page 61: Voice Mail Ringing
• FF4 (Ringing and Hunt Groups): CO Night Ring Assignment Hardware Requirements • An external ringing device is not provided with the DBS 824. It can be purchased separately from an electronics dealer. • An external amplifier and speakers are not provided with the DBS 824;...
Page 62: Vau
Description The Voice Announce Unit (VAU) is a digital answering device that can be connected to the DBS 824. It provides for the recording and playback of up to two voice messages, along with the ability to transfer incoming calls.
Page 63: Walking Trs Class Of Service
4. Press “#.” 5. Replace the handset. To use a Walking Class of Service code: 1. Pick up the handset of an extension other than your own. The phone issues intercom dial tone. 2. Dial “#13.” 1-46 DBS 824-3.0/3.2-700 Revised April 2000...
Page 64 Considerations • Walking Class of Service can be used by KTELs, DSLTs, and SLTs. • A Walking Class of Service code can be used on more than one extension. Revised April 2000 Walking TRS Class of Service DBS 824-3.0/3.2-700 1-47...
Page 65 Walking TRS Class of Service System Features • If an extension is locked out, the Walking Class of Service feature will override the lockout. • LCR and TRS dialing privileges follow the Walking Class of Service. 1-48 DBS 824-3.0/3.2-700 Revised April 2000...
Page 66: Chapter 2. Attendant Features
Dial Tone Disable DSS/72 Headset Operation Key Bank Hold One-Touch VM Transfer Station Lockout Code Assignment System Time and Date Control Traffic Measurement Walking COS Confirmation Revised April 2000 Topic DBS 824-3.0/3.2-700 Page 2-10 2-11 2-13 2-14 2-14 2-17 2-18 2-20 2-22...
Page 67 DBS 824-3.0/3.2-700 Revised April 2000...
Page 68: Attendant Assignment Of Speed Dialing
Attendant Assignment of Speed Dialing (CPC-S and CPC-M) Description The attendant can assign system speed dialing numbers. System speed dialing numbers are shared by all DBS 824 extensions. Operation 1. Press the ON/OFF key. • The phone issues intercom dial tone.
Page 69: Attendant Busy Override
• FF1 (System): Attendant Override • FF1 (System): Alert Tone for Busy Override & OHVA Considerations • Replace the handset to exit the three-party conference call. • The alert tone can be turned on or off through system programming. DBS 824-3.0/3.2-700 Revised April 2000...
Page 70: Attendant Call Park
Park Number. The attendant phone is equipped with ten outside line Park Numbers (00-09). Programming a Call Park key into an FF key on a telephone or a DSS console makes one-touch Call Park possible.
Page 71: Attendant Control Of Absence Messages
• The phone issues intercom dial tone. • The ON/OFF LED lights. 2. Press the CONF key. 3. Dial the extension number. 4. Press “*.” 5. Press the ON/OFF key. The ON/OFF LED goes off. Considerations DBS 824-3.0/3.2-700 Revised April 2000...
Page 72: Attendant-Controlled Text Assignment
Press CONF to switch between numbers and letters. 7. To store your entry, press HOLD. To assign names to System Speed Dial numbers: 1. Pick up the receiver or press the ON/OFF key. 2. Press PROG. Revised April 2000 Attendant-Controlled Text Assignment DBS 824-3.0/3.2-700...
Page 73 Press CONF to switch between numbers and letters. 7. To store your entry, press HOLD. Table 2-1. Key sequences for text assignment. Number of Key Presses Once Twice Three times Space DBS 824-3.0/3.2-700 Four Five times times times Space Revised April 2000...
Page 74: Attendant Groups
(CPC-S and CPC-M) Description The DBS 824 can accommodate up to four attendant positions. The first attendant is fixed at port 1, extension 100. The other Attendants can be set to any port or extension. When there is more than one attendant in a system, you can create an Attendant Group with a pilot number of 0.
Page 75: Dial Tone Disable
1. Press the ON/OFF key. • The phone issues intercom dial tone. • The ON/OFF LED lights. 2. Press “#50.” 3. Press the ON/OFF key. The ON/OFF LED goes off. To reactivate dial tone: Repeat the preceding steps. 2-10 DBS 824-3.0/3.2-700 Revised April 2000...
Page 76: Dss/72
When the attendant is placed in the programming mode, the DSS can be used for inputting text names. Figure 2-1 shows which keys are pressed for text input. Figure 2-1. VB-43225 with a DSS/72 Revised April 2000 DBS 824-3.0/3.2-700 DSS/72 2-11...
Page 77 The LED lights red when the extension is busy and green when Absence Message, Call Waiting, or DND is activated. • Pressing a DSS key while connected to an outside line places the line on hold. 2-12 DSS/72 DSS/72 DBS 824-3.0/3.2-700 Revised April 2000...
Page 78: Headset Operation
The ON/OFF LED remains lit. To stop using a headset: Repeat the preceding steps. Hardware Requirements • Headsets are not provided with the DBS 824; they must be purchased separately. • Most commercially available headsets (with ECM mike transducers) can be used.
Page 79: Key Bank Hold
200’s voice mailbox. For a general description of the VM key as well as instructions on using the key for personal message retrieval, see “One-Touch VM Access” on page 3- 2-14 DBS 824-3.0/3.2-700 Revised April 2000...
Page 80 The incoming caller asks to be transferred to an extension number. 2. The attendant checks the DSS/BLF key for the extension. If the light is red, the attendant presses the VM key followed by the DSS/BLF key. Revised April 2000 DBS 824-3.0/3.2-700 One-Touch VM Transfer 2-15...
Page 81 FF keys and the DSS keys, the lowest-numbered FF key on the phone should be used for the attendant’s personal mailbox. If the personal VM key is not assigned to the lowest-numbered key, it will not flash to indicate VM messages. 2-16 DBS 824-3.0/3.2-700 Revised April 2000...
Page 82: Station Lockout Code Assignment
7. Press the ON/OFF key. The ON/OFF LED goes off. Considerations • A locked extension can be used for Intercom Calls. • Station Lockout key codes can also be set through system programming. Revised April 2000 Station Lockout Code Assignment DBS 824-3.0/3.2-700 2-17...
Page 83: System Time And Date Control
“MONTH/DAY/YEAR” appears. 7. Enter six digits for the month, day, and year. For example, to set the date to March 3, 1993, enter “030393.” 8. Press #. “TIME SET MODE appears on the display. 2-18 DBS 824-3.0/3.2-700 Revised April 2000...
Page 84 The ON/OFF LED goes off. Considerations • The month is entered in numeric form, but is displayed as the name of the month. • The day of the week is calculated automatically. Revised April 2000 System Time and Date Control DBS 824-3.0/3.2-700 2-19...
Page 85: Traffic Measurement
Pressing the # key steps through the trunk numbers and system speed dial numbers. 4. Press the ON/OFF key. The ON/OFF LED goes off. To check other usage rates: Replace “#90” in Step 3 with one of the following codes: 2-20 DBS 824-3.0/3.2-700 Revised April 2000...
Page 86 • All data is retained until it is deleted or until 65,536 entries are made (at which point the figures are reset to zero). • A backup battery protects memory contents in case of power failure. Revised April 2000 Code #91NN #92SS DBS 824-3.0/3.2-700 Traffic Measurement Display “Incoming NN” “SYS-SPD SS” “Clear All Inform” 2-21...
Page 87: Walking Cos Confirmation
The attendant can check the Walking Class of Service ID code of any extension. Operation 1. Press ON/OFF. 2. Press CONF. 3. Dial #12 plus the extension number. The Walking Class of Service ID code appears on the display. Revised April 2000 Walking COS Confirmation DBS 824-3.0/3.2-700 2-22...
Page 88: Chapter 3. Key Telephone Features
Chapter 3. Key Telephone Features This chapter describes DBS 824 key telephone features. DBS 824 key telephones are proprietary digital phones that provide feature access through a combination of feature keys and access codes. This chapter covers the following topics:...
Page 89 One-Touch VM Access Onhook Dialing Pooled Trunk Access Prime Line Preference Private Line Reminder Call Ringing Line Preference Saved Number Redial Speed Dialing Station Lockout Trunk-to-Trunk Transfer Topic DBS 824-3.0/3.2-700 Page 3-55 3-58 3-59 3-60 3-62 3-65 3-67 3-68 3-70 3-71...
Page 90: Key Phone
Key Telephone Features Key Phone As an example of a key phone, 3-1 illustrates the DBS 824 key phone model VB-43225. The VB-43225 provides a large display that includes one-touch access to speed dial numbers, telephone features, and help screens.
Page 91 4. Enter the time you will return (optional). See Table 3-2 for examples. 5. Press the ON/OFF key. • The DND/CF LED lights. Message Message Text In Meeting At Lunch Out of Office Vacation Another Office User Defined User Defined User Defined User Defined User Defined DBS 824-3.0/3.2-700 Revised April 2000...
Page 92 “Absence,” followed by the code number, appears on the display. • Absence Message return times can be input as shown in the following table: Table 3-2. Example Return Times for Absence Messages Revised April 2000 Input Display No input Return Return 9:00 Return 11:00 DBS 824-3.0/3.2-700 Absence Message...
Page 93: Auto Redial
Related Programming • FF3 (System): Auto-Redial on Extensions • FF1 (System): Extension Class of Service Setting • FF3 (Extension): Extension Class of Service Assignment Return 6:15 1035 Return 10:35 DBS 824-3.0/3.2-700 Revised April 2000...
Page 94: Auto-Repeat Dial
Operation 1. Pick up the handset. The phone issues intercom dial tone. 2. Dial the extension number. 3. When you hear busy tone, dial “4.” Revised April 2000 DBS 824-3.0/3.2-700 Auto-Repeat Dial...
Page 95: Call Coverage Groups
Description Call coverage is designed for office workers who almost always want their unanswered calls to be routed to the same secretary or secretaries. Up to two extensions can be designated as covering phones (secretary). DBS 824-3.0/3.2-700 Revised April 2000...
Page 96 • A member of one Call Coverage Group cannot belong to another Call Coverage Group or to a Hunting Group. • A single-line telephone (SLT) can be a member of a coverage group, but it cannot be a covering phone.
Page 97: Call Duration Display
The duration display shows the number of minutes and seconds the call has lasted. The display does not begin right away; it begins either 5, 16 or 30 seconds after the call begins, depending on how the DBS 824 is programmed. Related Programming • FF1 (System): Call Duration Display •...
Page 98 2. Dial “72.” “ENTER FWD CODE” appears on the display. 3. Dial the appropriate call forwarding code. “ENTER FWD EXT#” appears on the display. Revised April 2000 Call Forward Type Busy/no answer Busy No answer DBS 824-3.0/3.2-700 Call Forwarding Code 3-11...
Page 99 Calls to an extension with DND or Absence Message turned on are treated differently, depending on whether they are trunk or intercom calls: Intercom calls receive busy tone; trunk calls are routed to the extension 3-12 DBS 824-3.0/3.2-700 Revised April 2000...
Page 100 For example, if extension 200 is assigned as the pilot number of a hunt group, hunting will work properly when 200 is dialed. However, permanent call forwarding will not work for any extension that is permanently call forwarded to the hunt group pilot number. Revised April 2000 DBS 824-3.0/3.2-700 Call Forwarding 3-13...
Page 101: Call Hold
Call Hold (CPC-S and CPC-M) The DBS 824 provides both Exclusive and System Hold. Exclusive Hold Description With Exclusive Hold, only the extension that held the call can retrieve it. Exclusive Hold can be used to hold CO calls and intercom calls.
Page 102: System Hold
If you hang up before the other extension, the held outside line will be transferred to that extension. (Pressing FLASH releases the extension.) • The DBS 824 can provide music-on-hold to callers placed on hold. See “Music-On-Hold” (page 1-24) for more information. System Hold...
Page 103 HOLD key to place the call on hold and then press a vacant line key. Release the held call by pressing HOLD again. (System programming determines whether the call will be placed on Exclusive Trunk Hold or System Trunk Hold.) 3-16 DBS 824-3.0/3.2-700 Revised April 2000...
Page 104: Call Park
• An error tone is issued if you attempt to place more than one intercom call on hold at the same time. • The DBS 824 can provide Music-on-Hold to callers placed on hold. See “Music-On-Hold” (page 1-24) for more information.
Page 105 Call Park key to park the call. The Call Park LED will light while the call is parked and then go off when the call is released. 3-18 DBS 824-3.0/3.2-700 Revised April 2000...
Page 106: Call Pickup
Key Telephone Features Call Pickup (CPC-S and CPC-M) The DBS 824 provides both directed and group call pickup. Direct Call Pickup Description A call to any extension can be answered from another extension using the Direct Call Pickup feature. The Direct Call Pickup feature can be programmed into a One-Touch key.
Page 107: Group Call Pickup
• FF5 (FF Keys): FF Key Assignments for Extensions Considerations • If more than one call is arriving at the Paging Group, the Group Call Pickup feature will answer the call to the lowest port number first. 3-20 DBS 824-3.0/3.2-700 Revised April 2000...
Page 108: Call Transfer
Calling using the Group Call Pickup feature. You cannot answer Paging or Callback with this feature. Call Transfer (CPC-S and CPC-M) The DBS 824 provides two call transfer methods: blind transfer and screened transfer. Blind Transfer Description Blind transfer allows the transfer of a call directly to an extension, without waiting for the called extension to answer.
Page 109 Call Forwarding activated, the transfer will recall to your extension after the Transfer Recall Timer expires. The other extension’s number and the number of the transferred CO line or extension will appear on your display. 3-22 DBS 824-3.0/3.2-700 Revised April 2000...
Page 110: Screened Transfer
• The third party need only pick up the handset to speak to the outside line. To use Screened Transfer when Onhook Transfer is disabled: 1. Press the HOLD key to place the outside call on hold. Revised April 2000 DBS 824-3.0/3.2-700 Call Transfer 3-23...
Page 111 • The Attendant can transfer calls while the handset is still in place, even if the system is not set for Onhook Transfer. • You cannot transfer a call to an extension that has Do Not Disturb or Absence Message activated. 3-24 DBS 824-3.0/3.2-700 Revised April 2000...
Page 112: Call Waiting
The following messages can be sent using the Call Waiting feature: Table 3-4. Call Waiting Text Messages Message codes 0-4 are not available. Revised April 2000 Message Message Code “Visitor Here” “Need Help” “Important” “Urgent” “Emergency” DBS 824-3.0/3.2-700 Call Waiting 3-25...
Page 113 • The current call is disconnected. • “Call Wait-XXX” appears on the display. 3. Pick up the handset. • You are automatically connected to the extension sending the Call Waiting. • “Talk-EXT XXX” appears on the display. 3-26 DBS 824-3.0/3.2-700 Revised April 2000...
Page 114 • A call on an outside line can be placed on hold before Call Waiting is answered to avoid terminating the original call. An Intercom Call, however, must be terminated before Call Waiting can be answered. Revised April 2000 DBS 824-3.0/3.2-700 Call Waiting 3-27...
Page 115: Call Waiting/Ohva Text Reply
The following table shows the default text associated with messages 1-5. Messages 1-5 can be changed through system programming. Programming • FF6 (Names and Messages): Call Waiting/OHVA Text Reply 3-28 Message Number Message Definition Take A Message Please Hold Will Call Back Transfer Unavailable DBS 824-3.0/3.2-700 Revised April 2000...
Page 116: Camp-On
To answer the callback ring: 1. Pick up the handset when you hear the callback ring. • “Camp-on Call” appears on the display. • The EXT LED flashes. • The system automatically dials the called extension. Revised April 2000 DBS 824-3.0/3.2-700 Camp-on 3-29...
Page 117: Co Line Key Trunk Access
• The line LED lights green. • “CO TALK #XX” (where “XX” is the line) appears on the display. 2. Dial the telephone number. The dialed number appears on the display. 3. Complete the call and replace the handset. 3-30 DBS 824-3.0/3.2-700 Revised April 2000...
Page 118: Conference Calls
• The duration of a call appears on the display while the call is in progress. • The SMDR Start Timer can be set to start at 5, 16, or 30 seconds seconds after the last digit of the telephone number is dialed. Conference Calls...
Page 119 (The line key LED is lit red.) Steps 2 and 3 must be completed within five seconds of each other. 4. Pick up the handset. The three parties can now speak to one another. 3-32 DBS 824-3.0/3.2-700 Revised April 2000...
Page 120: Delayed Ringing
5. Repeat steps 1-4 to add another extension to a three-party Conference Call. Considerations • The DBS 824 provides 3 four-party conference circuits. • Press FLASH or hang up to exit a Conference Call. • The Call Hold feature cannot be used during a four-party Conference Call.
Page 121: Dial "0" For Attendant
• FF1 (System): Fourth Attendant Position • FF1 (System): Attendant Transfer Extension • FF6 (Names and Messages): Extension Name Considerations • If the Attendant‘s name has been stored it appears on the display instead of the extension number. 3-34 DBS 824-3.0/3.2-700 Revised April 2000...
Page 122: Do-Not-Disturb (Dnd)
• The phone issues intercom dial tone. • The ON/OFF LED lights. 2. Dial “73.” • The DND/CF LED lights. • “DND Canceled” appears on the display. 3. Press the ON/ OFF key. The ON/OFF LED goes off. Revised April 2000 DBS 824-3.0/3.2-700 Do-Not-Disturb (DND) 3-35...
Page 123: Em/24 Console
Connecting an EM/24 console to your extension adds twenty-four FF keys. By assigning extensions to its FF keys, you can use an EM/24 console as a BLF (Busy Lamp Field). Related Programming • FF3 (Extension): Terminal Type 3-36 DBS 824-3.0/3.2-700 Revised April 2000...
Page 124: Flexible Function (Ff) Keys
• The phone issues intercom dial tone. • The ON/OFF LED lights. 2. Press the PROG key. “F” appears on the display. 3. Press the FF key to be programmed. “Enter Code” appears on the display. Revised April 2000 DBS 824-3.0/3.2-700 Flexible Function (FF) Keys 3-37...
Page 125 5. Enter the forward type (0- All calls, 1- Busy/No Answer, 2-Busy, 4-No Answer). 6. Press the AUTO key. 7. Enter the Speed Dial code (System Speed dial 00-89 or 000-199 or Personal Speed dial 90-99 or 900 - 939). 3-38 DBS 824-3.0/3.2-700 Revised April 2000...
Page 126 4. Press the HOLD key. “Code Cleared” appears. To check a programmed FF key: 1. Press the ON/OFF key: • The phone issues intercom dial tone. • The ON/OFF LED lights. Revised April 2000 DBS 824-3.0/3.2-700 Flexible Function (FF) Keys 3-39...
Page 127 Note: “9” can used as an outside line group number if it is not used for LCR. Paging #, Paging Group number (00-07) Call Park Caller ID Log Key DND Activate/Cancel Absence Message Acti- vate/Cancel Call Forwarding Alarm Activate/Cancel Station Lockout 74, lockout code (max. 4 digits) 3-40 DBS 824-3.0/3.2-700 Revised April 2000...
Page 128 3 digits, it must be assigned to a personal or system speed dial num- ber (00-99, 000-199 or 900-939). Revised April 2000 PROG AUTO NNN XXX or AUTO 00-99# Voice mail pilot number DBS 824-3.0/3.2-700 Flexible Function (FF) Keys Password (optional) 3-41...
Page 129: Handsfree Answerback
Considerations • Stay within three feet of the microphone. • The MUTE feature can be selected from the Menu screen on large display phones. With other DBS 824 key phones, the MUTE function is assigned to a fixed key. 3-42 DBS 824-3.0/3.2-700...
Page 130: Handsfree Operation
(CPC-S and CPC-M) Description Handsfree operation is available with all speakerphones. This type of operation allows you to use all available DBS 824 features without lifting the handset. Operation To initiate handsfree operation, press the ON/OFF key. This takes the phone offhook and provides access to the full range of calling features.
Page 131 Tone Calling. With tone calls, a ringing tone is sent to the called extension. System programming determines whether the DBS 824 uses voice or tone calling as a default. If voice calling is the default, dialing “1” after the extension number changes the call to a tone call.
Page 132 2. Dial the number of the extension to which the call will be transferred. 3. If the system default is voice calling, dial “1.” “Call-EXT XXX” (where “XXX” is the extension) appears on the display. Revised April 2000 DBS 824-3.0/3.2-700 Intercom Calling 3-45...
Page 133: Last Number Redial
The last outside number dialed may be redialed automatically by pressing the REDIAL key. Operation 1. Press an unlit line key. • The phone issues outside dial tone. • The line LED lights green. 3-46 DBS 824-3.0/3.2-700 Revised April 2000...
Page 134: Line Appearances
• A maximum of five Speed Dialing codes can be redialed. Line Appearances (CPC-S and CPC-M) The DBS 824 provides up to four types of line appearances. The following table summarizes how each type of line appearance is used: Table 3-6. MCO and ML key definitions...
Page 135: Dss/Blf Appearances
3. Press the FF key to be assigned the DSS/BLF appearance. 4. Dial the extension number. 5. Press HOLD key. 6. Press the ON/OFF key. To make an intercom call using the DSS/BLF key: Press the idle DSS/BLF key. 3-48 DBS 824-3.0/3.2-700 Revised April 2000...
Page 136 The LED for a Direct Line key will flash green on an incoming call if the CO line is set to ring. It will flash red if the CO line is not set to ring. If another extension answers the call, the LED on the telephone will steadily light red. Revised April 2000 DBS 824-3.0/3.2-700...
Page 137 3-50 Action Press an idle DL key. The key blinks (green) as the call is made. Press the DL key. Press the HOLD key. Press HOLD, dial the destination exten- sion, and then press PROG. DBS 824-3.0/3.2-700 Revised April 2000...
Page 138: Multi-Co (Mco) Appearances
An MCO key can be assigned to any of the pooled trunk groups. See “Pooled Trunk Access” on page 3-68 for more information. See “ML/MCO Separation” (page 3-53) for information on assigning both ML and MCO keys to the same system . Revised April 2000 DBS 824-3.0/3.2-700 Line Appearances 3-51...
Page 139 3-52 Action Press an idle MCO key. The key blinks (green) as the call is made. Press the MCO key. Press the HOLD key. Press HOLD, dial the destination exten- sion, then press PROG. DBS 824-3.0/3.2-700 Revised April 2000...
Page 140: Multi-Line (Ml) Appearances
Revised April 2000 Action Press an idle MCO key. The key blinks (green) as the call is made. Press the MCO key. Press the HOLD key. Press HOLD, dial the destination exten- sion, then press PROG. DBS 824-3.0/3.2-700 Line Appearances 3-53...
Page 141: Ml/Mco Separation
• If another phone answers an incoming trunk call, the ML LED on your extension goes off and the ringing stops, indicating that the Multi-Line key on your telephone is no longer in use. • When dialing an extension number with ML keys, the system automatically selects the free Multi-Line key with the lowest number and flashes its LED green.
Page 142: Message Waiting/Callback Request
Message Waiting/Callback Request (CPC-S and CPC-M) Description If you try to call an extension that is busy or does not answer, you can leave a message requesting a return call. Revised April 2000 Message Waiting/Callback Request DBS 824-3.0/3.2-700 3-55...
Page 143 “Call-EXT XXX,” “Busy-EXT XXX” or “Talk-EXT XXX” (where “XXX” is the extension) appears on the display. 3. Dial “2” at the busy tone or while the telephone is still ringing. “Accept Message” appears on the display. 4. Press the ON/OFF key.
Page 144 • If you call the same extension a second time and the party answers, any Callback Requests you sent earlier will be cancelled. Revised April 2000 Message Waiting/Callback Request DBS 824-3.0/3.2-700 3-57...
Page 145: Non-Appearing Outside Lines
(CPC-S and CPC-M) Description Non-appearing outside lines are trunks that are not assigned to a dedicated FF key or to a trunk group key on your extension. The DBS 824 allows you to use non-appearing outside lines. Operation Answering a Non-Appearing Outside Line Call To answer a non-appearing outside line call at your extension, lift the receiver or press ON/OFF.
Page 146: Offhook Signaling
- During a conference call - While the called extension is on hold - During a call on a CO line for which there is no line key on the called extension. Revised April 2000 DBS 824-3.0/3.2-700 Offhook Signaling 3-59...
Page 147: Offhook Voice Announce (Ohva)
To answer an OHVA: 1. Press the Talk Back key (must be programmed in an FF key). The Talk Back key flashes red. 2. To return to the previous call, press the Talk Back key again. 3-60 DBS 824-3.0/3.2-700 Revised April 2000...
Page 148 • When receiving an OHVA, an extension’s Talk Back key’s LED will flash red. When the Talk Back key is pressed to answer an OHVA, the LED will flash green. Revised April 2000 Offhook Voice Announce (OHVA) DBS 824-3.0/3.2-700 3-61...
Page 149: One-Touch Keys
One-Touch Keys (CPC-S and CPC-M) Description One-Touch Keys can be used to store telephone numbers, speed dial numbers, or feature access codes. To dial the stored number, the user goes offhook and presses the desired key. Operation To program a One-Touch key for Pooled Access: 1.
Page 150 5. Enter the Speed Dial number for the access code. 6. Press the REDIAL key. This inserts a pause between the access code and the telephone number. 7. Press the AUTO key. 8. Enter the Speed Dial number for the telephone number.
Page 151 3. Press the One-Touch key to be programmed. 4. Enter the access number. 5. Press the REDIAL key. This inserts a pause between the access code and the telephone number. 6. Press the HOLD key. 7. Press the ON/OFF key.
Page 152: One-Touch Vm Access
MSGE lamp will flash red when the user has a message. (With a One- Touch key, only the MSGE lamp flashes.) To access his or her mailbox, the user simply presses the voice mail key. Revised April 2000 Code Number to be entered DBS 824-3.0/3.2-700 One-Touch VM Access 3-65...
Page 153 3 digits long, it must be assigned to a personal or system speed dial number (00-99, 000-199 or 900-939). 8. Press the HOLD key. To use a Voice Mail key: When the VM key flashes, the user presses it to connect to the mailbox. 3-66 DBS 824-3.0/3.2-700 Revised April 2000...
Page 154: Onhook Dialing
Onhook Dialing (CPC-S and CPC-M) Description Onhook Dialing is a standard feature for DBS 824 key phones. To dial onhook, the user simply presses the ON/OFF key. Users can dial onhook using the dialpad, one-touch keys, or FF keys. Revised April 2000 DBS 824-3.0/3.2-700...
Page 155: Pooled Trunk Access
(CPC-S and CPC-M) Description The DBS 824 system supports up to eight outside lines. These lines can be divided into seven Pooled Trunk groups. If you assign an FF key as an MCO or ML key, the DBS 824 can automatically select an open line from the Pooled Trunk group assigned to that key.
Page 156 • Press the ML or MCO key that flashes red to answer incoming calls. • If one group is set aside for data lines, this feature can be used when a line is needed for operations such as data transmission via modem. Revised April 2000 DBS 824-3.0/3.2-700 Pooled Trunk Access 3-69...
Page 157: Prime Line Preference
• FF5 (Keys): FF Key Assignment • FF3 (Extension): Prime Line Pickup Considerations • To make an Intercom Call, press the FF key programmed as an intercom key and then dial the extension number. 3-70 DBS 824-3.0/3.2-700 Revised April 2000...
Page 158: Private Line
• FF1 (System): Least Cost Routing (LCR) Access • FF2 (Trunks): Pooled Trunk Access for Group “9” • FF2 (Trunks): Pooled Trunk Access for Groups “81-86” • FF3 (Extension): Forced Least Cost Routing • FF5 (Keys): FF Key Assignment Revised April 2000 DBS 824-3.0/3.2-700 Private Line 3-71...
Page 159: Reminder Call
Ringing assignments for the private line are also removed from all other extensions. Reminder Call (CPC-S and CPC-M) Description Your telephone can act as an alarm clock with the Reminder Call feature. Operation To set the Reminder Call feature: 1. Press the ON/OFF key. • The phone issues intercom dial tone.
Page 160: Ringing Line Preference
Considerations • A sixteen-second alarm tone will be issued at the specified time. • One Reminder Call may be set for each telephone. • To change the Reminder Call, simply enter a new time. • If the extension is in use when the reminder call is scheduled, the reminder call is issued as soon as the extension becomes available.
Page 161: Saved Number Redial
2. Press the AUTO key. 3. Press “*.” The dialed number appears on the display. 4. Complete the call and replace the handset. The line LED changes from green to red and then goes off. 3-74 DBS 824-3.0/3.2-700 Revised April 2000...
Page 162: Speed Dialing
2. Press PROG. 3. Press a One-Touch key. 4. If you want to include a trunk access code in the number, press CONF then 9 or 1-6 (1-6 = trunk groups 81-86). Revised April 2000 DBS 824-3.0/3.2-700 Speed Dialing 3-75...
Page 163 2. Press the CONF key. “C” appears on the display. 3. Press a Personal Speed Dial key. The programmed data appears on the display. 4. Press the ON/OFF key. The ON/OFF LED goes off. 3-76 DBS 824-3.0/3.2-700 Revised April 2000...
Page 164 2. Press PROG. 3. Press the One-Touch key. 4. Press HOLD. 5. Press ON/OFF again. Related Programming • FF7 (Toll Restrictions): Toll Restrictions (all) • FF10 (Speed Dialing): Personal Speed Dial Numbers Revised April 2000 DBS 824-3.0/3.2-700 Speed Dialing 3-77...
Page 165: System Speed Dial
With the CPC-M set in the add-on mode, up to 200 System Speed Dial Numbers can be stored (000-199). Operation To use a programmed System Speed Dial key: 1. Press an unlit line key. • The phone issues outside dial tone. • The line LED lights green. 3-78 DBS 824-3.0/3.2-700 Revised April 2000...
Page 166 • The ON/OFF LED goes off. • The date and time appear on the display. Related Programming • FF1 (System): Override Toll Restriction With SSD Numbers • FF10 (Speed Dialing): System Speed Dial Numbers Revised April 2000 DBS 824-3.0/3.2-700 Speed Dialing 3-79...
Page 167: Speed Dial Linking
• Speed Dial code cannot be checked while Station Lockout is activated. Speed Dial Linking (CPC-S and CPC-M) Description You can link together up to five SSD or PSD numbers to handle telephone numbers longer than 16 characters. Operation Complete the following steps to chain speed dial numbers: 1.
Page 168: Station Lockout
Key Telephone Features Considerations • Before linking, you must enter the parts of the telephone number into one- touch keys or system speed dial codes. For example, program the first part into one-touch key #1, the second part into one-touch key #2, etc.
Page 169: Trunk-To-Trunk Transfer
• Your current call is put on hold. • “Hold #XX” (where “XX” is the line number) appears on the display. 2. Press an unlit CO key. • The phone issues outside dial tone. 3-82 DBS 824-3.0/3.2-700 Revised April 2000...
Page 170 • “Talk #XX” (where “XX” is the selected line number) appears on the display. 3. Dial the telephone number of the party you want to connect to your original call. 4. After the call goes through, press the CONF key.
Page 171 Trunk-to-Trunk Transfer Key Telephone Features 3-84 DBS 824-3.0/3.2-700 Revised April 2000...
Page 172: Chapter 4. Dslt Features
Last Number Redial Meet-Me Answer Message Waiting/Callback Request Off-Hook Voice Announce (OHVA) Onhook Dialing Pooled Trunk Access Reminder Call Saved Number Redial Speed Dialing Revised April 2000 Topic DBS 824-3.0/3.2-700 Page 4-10 4-12 4-14 4-16 4-18 4-20 4-21 4-21 4-22...
Page 173 DBS 824-3.0/3.2-700 Revised April 2000...
Page 174: Dslt
One of the following messages can be selected. Messages 5 to 9 can be changed through system programming. Table 4-1. Absence Messages Revised April 2000 Message No. Message Text In Meeting At Lunch Out of Office Vacation Another Office User Defined DBS 824-3.0/3.2-700 DSLT...
Page 175 “Absence,” followed by the code number, appears on the caller’s display. • Absence Message return times can be entered as shown in Table 4-2: User Defined User Defined User Defined User Defined DBS 824-3.0/3.2-700 Revised April 2000...
Page 176: Busy Override
2. Dial the extension number. 3. When you hear busy tone, dial “4.” • Both phones issue an alert tone (system programming required). Revised April 2000 Input Display No input Return Return 9:00 Return 11:00 Return 6:15 1035 Return 10:35 DBS 824-3.0/3.2-700 Busy Override...
Page 177: Call Forwarding
Call Forwarding allows users to send their calls to another extension, to an outside line, or to voice mail. The following table shows the call forwarding features available. Table 4-3. DBS 824 Call Forwarding features Call Forwarding--All Calls. When this feature is activated, all incoming calls to an extension are immediately forwarded.
Page 178 4. If you are forwarding to an extension, enter the extension number. If you are forwarding to an outside number, press AUTO plus the appropriate speed dial number. Revised April 2000 Call Forward Type Busy/no answer Busy No answer DBS 824-3.0/3.2-700 Call ForwardingCall Code...
Page 179 Intercom calls receive busy tone; trunk calls are routed to the extension defined in permanent call forwarding. The following types of incoming trunk calls follow permanent call forward settings: - Direct trunk calls DBS 824-3.0/3.2-700 Revised April 2000...
Page 180: Call Hold
With System Hold, another extension can retrieve the call. Operation To place a call on Hold: Press the HOLD key. To release the call: Press the HOLD key again. Revised April 2000 DBS 824-3.0/3.2-700 Call HoldCall...
Page 181: Call Park
Simply park the call and then page the person to whom you want to transfer the call. That person can answer the call from any extension by dialing the number of the extension that parked the call. 4-10 DBS 824-3.0/3.2-700 Revised April 2000...
Page 182 • You cannot park more than one outside line at a time. • The Call Park Recall Timer is similar to the Recall Timer, except that when the Call Park Recall Timer is set for “0” a call automatically recalls in three minutes. Revised April 2000 DBS 824-3.0/3.2-700 Call ParkCall 4-11...
Page 183: Call Pickup
• You can answer incoming calls, intercom calls (both tone and voice), call waiting, paging, transferred calls, or recalls using the Direct Call Pickup feature. You cannot answer callbacks with this feature. 4-12 DBS 824-3.0/3.2-700 Revised April 2000...
Page 184: Group Call Pickup
Group 00. For example, if an extension is a member of Paging Groups 00 and 06, the extension can use Group Call Pickup to answer ringing calls in Group 06, but not in Group 00. Revised April 2000 DBS 824-3.0/3.2-700 Call PickupCall 4-13...
Page 185: Call Transfer
Call Transfer (CPC-S and CPC-M) The DBS 824 provides two call transfer methods: blind transfer and screened transfer. Blind Transfer Description Blind transfer allows the transfer of a call directly to an extension, without waiting for the called extension to answer.
Page 186: Screened Transfer
2. Dial the extension number to which the call is to be transferred. 3. When your call is answered, inform the third party of the transfer. The EXT LED stops flashing and remains lit. Revised April 2000 DBS 824-3.0/3.2-700 Call TransferCall 4-15...
Page 187: Call Waiting
The party receiving the message need only replace the handset and then pick it up again to be automatically connected to your extension. The following messages can be sent using the Call Waiting feature: 4-16 DBS 824-3.0/3.2-700 Revised April 2000...
Page 188 You are automatically connected to the extension sending the Call Waiting. To answer Call Waiting (without disconnecting the current call): 1. Press HOLD. • The current call is disconnected. Revised April 2000 Message Message Code “Visitor Here” “Need Help” “Important” “Emergency” DBS 824-3.0/3.2-700 Call WaitingCall 4-17...
Page 189: Camp-On
Operation To activate the Camp-on feature: 1. Lift the handset. 2. Dial the desired extension number. 3. Upon hearing busy tone, press “3.” • The phone issues a ringback tone. 4-18 DBS 824-3.0/3.2-700 Revised April 2000...
Page 190 Extension 200 is call forwarded to Extension 300, Extension 200 can register a callback request to Extension 400. When the callback request is returned, it will ring Extension 200 and will not follow call forwarding. Revised April 2000 DBS 824-3.0/3.2-700 Camp-on 4-19...
Page 191: Conference Calls
2. Call the outside number. 3. Press CONF when your call is answered. Considerations • Press the FLASH key to exit a Conference Call. • The Hold feature cannot be used during a three-party conference. 4-20 DBS 824-3.0/3.2-700 Revised April 2000...
Page 192: Dial "0" For Attendant
Extension users can access specific trunks for outgoing calls. Extension users can also use Direct Trunk Access to test trunks or to access data trunks. Operation 1. Lift the handset. Revised April 2000 DBS 824-3.0/3.2-700 Dial “0” for AttendantDial 4-21...
Page 193: Do-Not-Disturb (Dnd)
• FF3 (Extension): Extension Class of Service Assignment Considerations • Callback Queuing can ring an extension in DND. • DND and Absence Messages cancel Call Forwarding. Calls to an extension with DND or Absence Message turned on are treated 4-22 DBS 824-3.0/3.2-700 Revised April 2000...
Page 194: Intercom Calling
Call Forwarding. Intercom Calling (CPC-S and CPC-M) Descriptions The DBS 824 provides two methods of intercom calling: voice calling and tone calling. Voice Calling. With voice calling, intercom calls are connected immediately, without a ringing tone. Tone Calling. With tone calls, a ringing tone is sent to the called extension.
Page 195: Last Number Redial
• Voice calls do not forward if Cover No Answer is turned on. Last Number Redial (CPC-S and CPC-M) Description The last outside number dialed may be redialed automatically by pressing the REDIAL key. Operation 1. Lift the handset. 4-24 DBS 824-3.0/3.2-700 Revised April 2000...
Page 196: Meet-Me Answer
Considerations • The Meet-Me Answer feature cannot be used with Paging Group 00. • You can only use the Meet-Me Answer feature at an extension that does not have an incoming call. Revised April 2000 DBS 824-3.0/3.2-700 Meet-Me Answer 4-25...
Page 197: Message Waiting/Callback Request
To leave a Callback Request: 1. Lift the handset. 2. Dial the extension number. 3. Dial “2” at the busy tone or while the telephone is still ringing. 4. Replace the handset. To answer a Callback Request: 1. Pick up the handset.
Page 198: Off-Hook Voice Announce (Ohva)
You can also transfer a held call to a busy extension after making the announcement using this feature. Operation To make an OHVA: 1. Lift the handset. 2. Dial the desired extension number. Revised April 2000 Off-Hook Voice Announce (OHVA)Off- DBS 824-3.0/3.2-700 4-27...
Page 199 • If the transferred call is not answered immediately, it will queue for a specified time and then return to the extension sending the OHVA. (The recall time is set in the Transfer-Recall Timer.) • You cannot receive a Call Waiting message during an OHVA. 4-28 DBS 824-3.0/3.2-700 Revised April 2000...
Page 200: Onhook Dialing
Pooled Trunk Access (CPC-S and CPC-M) Description The DBS 824 system is designed to accept from 4 to 8 outside lines. These lines can be divided into seven Pooled Trunk groups. The groups are numbered 9 and 81-86. To select a free outside line, choose a pooled trunk group number. The DBS automatically selects a free line from the group.
Page 201: Reminder Call
• Dialing “9” activates LCR if the LCR option is enabled. Reminder Call (CPC-S and CPC-M) Description With the Reminder Call feature, your telephone can act as an alarm clock. Operation To Set the Reminder Call feature: 1. Lift the handset or press ON/OFF.
Page 202: Saved Number Redial
Considerations • A sixteen-second alarm tone will be issued at the specified time. • One Reminder Call may be set for each telephone. • To change the Reminder Call, enter a new time. • If the extension is in use when the reminder call is scheduled, the reminder call is sent as soon as the extension becomes available.
Page 203: Speed Dialing
• To include a trunk access code in the number, press CONF then dial 9 or 1-6. (1-6 = trunk groups 81-86.) • To include a pause, press REDIAL. • To include a flash, press FLASH. 4-32 DBS 824-3.0/3.2-700 Revised April 2000...
Page 204: System Speed Dial
Dial numbers (00-89) can be programmed at the Attendant Phone and used by any extension. With the CPC-M in add-on mode, up to 200 System Speed Dial numbers (000-199) can be programmed at the Attendant Phone and used by any extension. Revised April 2000 DBS 824-3.0/3.2-700 Speed Dialing 4-33...
Page 205 2. If necessary, access an outside line. 3. Press AUTO. 4. Dial the system speed dial code (00-89 or 000-199). Related Programming • FF1 (System): Override Toll Restriction with SSD Numbers • FF10 (Speed Dialing): System Speed Dialing 4-34 DBS 824-3.0/3.2-700 Revised April 2000...
Page 206: Chapter 5. Slt Features
This chapter describes features that are available with single-line telephones (SLTs). Single-line telephones are industry-standard 2500 sets (touch tone required). SLTs are not equipped with feature keys or line keys, so basic telephone operations are performed by pressing dialpad keys and/or using the switchhook.
Page 207 DBS 824-3.0/3.2-700 Revised April 2000...
Page 208: Absence Message
4. Enter the time you will return (optional). See Table 5-2 for examples. 5. Replace the handset. Revised April 2000 Message Message Text In Meeting At Lunch Out of Office Vacation Another Office User Defined User Defined User Defined User Defined User Defined DBS 824-3.0/3.2-700 Absence Message...
Page 209 Intercom calls receive busy tone; trunk calls are routed to the extension defined in permanent call forwarding. The following types of incoming trunk calls follow permanent call forward Revised April 2000 Input Display No input Return Return 9:00 Return 11:00 Return 6:15 1035 Return 10:35 DBS 824-3.0/3.2-700 Absence Message...
Page 210: Auto Redial
Auto-Repeat Dialing Count is reached. Related Programming • FF1 (System): Auto-Repeat Dialing Count • FF1 (System): Wait Timer for Auto-Repeat Dialing • FF1 (System): Busy Tone Detection Timer Revised April 2000 DBS 824-3.0/3.2-700 Auto Redial...
Page 211: Busy Override
• You cannot break in on three-party conference calls. • The default for the override alert tone is “off.” If the override alert tone is enabled, the tone will be sent to both parties when a call is overridden. DBS 824-3.0/3.2-700 Revised April 2000...
Page 212: Call Forwarding
Permanent call forwarding can be used with busy, no answer, or busy/no answer. Revised April 2000 Feature Call Forwarding--All Calls Call Forwarding--No Answer Call Forwarding--Busy Call Forwarding--Busy/No Answer Permanent Call Forwarding DBS 824-3.0/3.2-700 Call Forwarding...
Page 213 1. Lift the handset. 2. Dial “72.” 3. Replace the handset. Related Programming • FF1 (System): Call Forward--No Answer Timer • FF1 (System): Extension Class of Service Revised April 2000 Call Forward Code Type Busy/no answer Busy No answer DBS 824-3.0/3.2-700 Call Forwarding...
Page 214 244 or above. For example, if extension 200 is assigned as the pilot number of a hunt group, hunting will work properly when 200 is dialed. However, permanent call Revised April 2000 DBS 824-3.0/3.2-700 Call Forwarding...
Page 215: Call Hold
• If there is no response to the Hold Recall, the call transfers to the Attendant Phone; however, no tone sounds at an Attendant Phone if Night Mode is activated. • If you flash the switchhook during a conference call, the flash is ignored. Revised April 2000 DBS 824-3.0/3.2-700 Call Hold 5-10...
Page 216: Call Park
If you hang up before the other extension, the held outside line will be transferred to that extension. • The DBS 824 can provide Music-on-Hold to callers placed on hold. See “Music-On-Hold” (page 1-24) for more information.
Page 217: Call Pickup
1. Lift the handset. 2. Dial “79.” 3. Enter the number of the ringing extension. Related Programming • FF1 (System): Extension Class of Service • FF3 (Extension): Extension Class of Service Assignment Revised April 2000 DBS 824-3.0/3.2-700 Call Pickup 5-12...
Page 218: Group Call Pickup
Pickup feature will answer the call to the lowest port number first. • If the called extension belongs to more than one Paging Group, the Group Call Pickup Feature will answer the call to the lowest-numbered Paging Group first. Revised April 2000 DBS 824-3.0/3.2-700 Call Pickup 5-13...
Page 219: Call Transfer
06, the extension can use Group Call Pickup to answer ringing calls in Group 06, but not in Group 00. Call Transfer (CPC-S and CPC-M) The DBS 824 provides two call transfer methods: blind transfer and screened transfer. SLTs can transfer trunk and intercom calls. Blind Transfer...
Page 220: Screened Transfer
3. When your call is answered, inform the third party of the transfer. 4. Replace the handset. The third party need only pick up the handset to speak to the outside line. Revised April 2000 DBS 824-3.0/3.2-700 Call Transfer 5-15...
Page 221 • When you transfer a call to an extension that is busy or does not answer and does not have Call Forwarding activated, a recall tone sounds at your extension after Transfer Recall Timer expires. Revised April 2000 DBS 824-3.0/3.2-700 Call Transfer 5-16...
Page 222: Call Waiting
(If the called party does not have a display, the extension continues to issue a call waiting tone.) 5. Remain on the line until the called party picks up. Revised April 2000 Message Message Code “Visitor Here” “Need Help” “Important” “Emergency” DBS 824-3.0/3.2-700 Call Waiting 5-17...
Page 223 • Extensions that have DND activated, have a call on hold, are ringing (from another call), or are engaged in a conference call cannot receive Call Waiting. • Call Waiting cannot be sent to an ML key. Revised April 2000 DBS 824-3.0/3.2-700 Call Waiting 5-18...
Page 224: Camp-On
Related Programming • FF3 (Extension): Call Waiting/OHVA Considerations • The callback ring must be answered within sixteen seconds or it is canceled. • A Camp-on request will only be accepted after Call Waiting status. Revised April 2000 DBS 824-3.0/3.2-700 Camp-on 5-19...
Page 225: Conference Calls
1. Flash the switchhook to place the current call on hold. 2. Dial the number of the extension you wish to add to the call. 3. Dial “7” when your call is answered. Revised April 2000 DBS 824-3.0/3.2-700 Conference Calls 5-20...
Page 226: Dial "0" For Attendant
If attendant “1” is busy, the call goes to Attendant “2.” The call continues to transfer to the next attendant in the attendant group if necessary. A maximum of four attendants can be assigned. Operation 1. Lift the handset. 2. Press “0.” Related Programming Revised April 2000 DBS 824-3.0/3.2-700 Dial “0” for Attendant 5-21...
Page 227: Dtmf Stations
• FF1 (System): Attendant Transfer Extension DTMF Stations (CPC-S and CPC-M) Description The DBS 824 supports DTMF extensions on SLTA analog extension ports. Dial Pulse extensions are not supported by the SLTA. Related Programming • FF2 (Trunk): DTMF/Pulse Dialing for Trunks Considerations •...
Page 228: Do-Not-Disturb (Dnd)
• FF3 (Extension): Extension Class of Service Assignment Considerations • Callback Queuing will not ring an extension in DND. When DND is cancelled, the callback queuing request is indicated by stutter dial tone. Revised April 2000 DBS 824-3.0/3.2-700 Do-Not-Disturb (DND) 5-23...
Page 229: Intercom Calling
Call Forwarding. Intercom Calling (CPC-S and CPC-M) Descriptions The DBS 824 provides two methods of intercom calling: voice calling and tone calling. Voice Calling. With voice calling, intercom calls are connected immediately, without a ringing tone. Tone Calling. With tone calls, a ringing tone is sent to the called extension.
Page 230: Last Number Redial
• Voice calls do not forward if Cover No Answer is turned on. Last Number Redial (CPC-S and CPC-M) Description The last outside number dialed may be redialed automatically. Operation 1. Lift the handset. 2. Dial a trunk access code (81-86 or 9). Revised April 2000 DBS 824-3.0/3.2-700 Last Number Redial 5-25...
Page 231: Meet-Me Answer
• You can only use the Meet-Me Answer feature at an extension that does not have an incoming call. • If an external paging system or a Universal Answer system has been installed, use Group Call Pickup to respond to a Paging call. Revised April 2000 DBS 824-3.0/3.2-700 Meet-Me Answer 5-26...
Page 232: Message Waiting/Callback Request
To leave a Callback Request: 1. Lift the handset. 2. Dial the extension number. 3. Dial “2” at the busy tone or while the telephone is still ringing. 4. Replace the handset. To answer a Callback Request: 1. Pick up the handset.
Page 233: Offhook Voice Announce (Ohva)
• FF1 (System): Onhook (Automatic) Transfer • FF1 (System): Alert Tone for Busy Override & OHVA • FF1 (System): Extension Class of Service • FF3 (Extension): Extension Class of Service Assignment Revised April 2000 Offhook Voice Announce (OHVA) DBS 824-3.0/3.2-700 5-28...
Page 234: Pooled Trunk Access
Pooled Trunk Access (CPC-S and CPC-M) Description The DBS 824 system is designed to accept from 4 to 8 outside lines. These lines can be divided into seven Pooled Trunk groups. The groups are numbered 9 and 81-86. Selecting a pooled trunk access number automatically selects a free trunk from the group.
Page 235: Speed Dialing
To dial a Personal Speed Dial number: 1. Pick up the handset. 2. If necessary, access an outside line. 3. Dial “80.” 4. Dial the two-digit personal speed dial code (90-99 or 900-939). Revised April 2000 DBS 824-3.0/3.2-700 Speed Dialing 5-30...
Page 236: System Speed Dial
3. Dial “80.” 4. Dial the two-digit system speed dial code (00-89 or 000-199). Related Programming • FF1 (System): Override Toll Restriction with SSD Numbers • FF10 (Speed Dialing): System Speed Dial Numbers Revised April 2000 DBS 824-3.0/3.2-700 Speed Dialing 5-31...
Page 237 Speed Dialing SLT Features 5-32 DBS 824-3.0/3.2-700 Revised April 2000...
Page 238: Appendix A: 2.0 Feature Update
CPC-S/M Version 2.0 supports all features of CPC-S/M Version 1.1, as well as offering support for the Panasonic 44-Series telephones (VB-44xxx). Thoroughly review this appendix when using the DBS 824 with CPC-S/M Version 2.0 to make sure you understand the enhancements provided with this software release.
Page 239: 44-Series Phone Support
2.0 Features Update 44-Series Phone Support CPC-S/M Version 2.0 provides full support for Panasonic’s 44-Series phones (VB-44xxx). Table 1, below, lists all 44-Series phone models and their part numbers. Most models are available in two colors: gray and black. Table 6. 44-Series Phones...
Page 240: Added Features
New DBS features that can be executed on the 44-Series phones are described below. Note: The new features introduced with these phones are supported by CPC-S/M Version 2.0. You can also use the 44-series phones with previous DBS 824 versions, but these added features won’t be supported.
Page 241 Used to hold calls, to retrieve held calls, and to com- plete FF key programming. Used to talk with other party without using the handset. Emits tones and voice at your extension. DBS 824-3.0/3.2-700 Appendix A Revised April 2000...
Page 242 Indicates you have a message. Displays information about the phone’s status, menus, dialing directories, and text message information. Used to make outside calls or to access call-handling features. DBS 824-3.0/3.2-700 2.0 Features Update N EXT PR O G D N D / C F...
Page 243 HOLD Key Microphone Speaker Description Used for Auto-CallBack to a telephone which has left a text message or to access voice messages. Used to establish conference calls, check FF and one-touch key settings, and scroll through messages. Used to return to the Main Menu screen. The default Main Menu screen contains the following items: •...
Page 244: Directory Mode
Press “6” again to jump to the N’s, and again to jump to the O’s. (Note: This doesn’t work for PSD names unless the system is a DBS 824 CPC-M Version 2.0 or higher, which allows up to 40 PSDs.) • For names beginning with Q or Z, use the 1 key.
Page 245: Variable Mode
FF3 (ExtPort)# 30# (25-39)# ON/OFF *61 ON/OFF in the above sequence, the 1st line of the LCD ON/OFF code toggles Variable Mode on and off. Press again to turn Variable Mode off. DBS 824-3.0/3.2-700 Appendix A ON/OFF *61 Revised April 2000...
Page 246 CO Queuing Incoming [trunk no.] REV.[extension no.] TRF.[trunk no.] H-Recall Call Wait REC.[trunk no.] Recall Hnt [Hunt Group no.] DISA Incoming Call [extension no.] Transf [extension no.] Recall [trunk no.] HOLD Recall Revised April 2000 DBS 824-3.0/3.2-700 2.0 Features Update code...
Page 247: Handset Mute
FF-Key/One-Touch Key Restriction. Handset Mute cannot be assigned to an FF-key or a one-touch (soft) key. A-10 • Note: This will drop the first call unless Key Bank Hold is enabled (FF1 2# 1# 9#). DBS 824-3.0/3.2-700 Appendix A Revised April 2000...
Page 248: Off-Hook Monitoring
Operation To adjust volume levels, press the VOLUME key ( state. Notes Adjusting speaker volume will affect only the speaker (i.e., not the handset), and vice-versa. Revised April 2000 DBS 824-3.0/3.2-700 2.0 Features Update ) during the appropriate call A-11...
Page 249: Analog Adapter
It is used to connect the 44-series large-display phone to an analog device such as an SLT telephone, cordless phone, FAX machine, or modem. This allows the same phone line to be used to alternate between normal phone calls and analog communications.
Page 250 You can program the *71 ring select command into an FF key. Pressing the key toggles between “Analog Port RING” and “Key Tel RING”. When the analog port is set to ring, the FF key LED lights red. When the key telephone is set to ring, the LED is off.
Page 251: Msg (Message) Key
SLT Flash Control; otherwise the disconnect signal will be interpreted as a flash and the call will be placed on hold. Programming Addresses That Affect the Analog Device. The following addresses will control the analog device, but will not affect the digital key telephone: SLT Disconnect Duration SLT Flash Control...
Page 252 FF-Key Restriction. These MSG features cannot be assigned to an FF-key. Revised April 2000 FF3 (ExtPort)# 53# (0 or 1)# 0=Disable MSG key from returning Extension Port where VB-44225 Large-Display Phone is installed 1=Enable MSG key for returning DBS 824-3.0/3.2-700 2.0 Features Update a “Message Waiting”. a “Message Waiting”. A-15...
Page 253: Dss/72 Console - Key Arrangement
• FF-Keys. The FF-keys on the DSS/72 console are numbered left-to-right, bottom row first. • DSS #1 Defaults. The default extension number assignments on DSS #1 are different. The arrangement for the DSS keys is shown in Figures 4 & 5. A-16 DBS 824-3.0/3.2-700 Appendix A Revised April 2000...
Page 254 FF31 FF32 FF33 FF34 FF35 FF36 FF25 FF26 FF27 FF28 FF29 FF30 FF19 FF20 FF21 FF22 FF23 FF24 FF13 FF14 FF15 FF16 FF17 FF18 > R el ease DBS 824-3.0/3.2-700 2.0 Features Update FF10 FF11 FF12 A nsw er R el ease A-17...
Page 255: Terminal Type
Park 6 Park 7 Park 8 Park 9 Page 6 Page 7 Park 0 Park 1 Park 2 Park 3 Page 0 Page 1 Page 2 Page 3 Page 4 Page 5 Answer Release FF3 (ExtPort)# 2# (11-14)# DBS 824-3.0/3.2-700 Appendix A Revised April 2000...
Page 256 The 44-Series DSS/72 operates the same as previous models. Revised April 2000 FF5 (DSSPort)# CONF (1-72)# (Code)# FF6 2# (SSD)# CONF (16 char.)# FF6 3# (ExtPort)# (PSD)# CONF (16 char.)# FF6 5# (Trunk)# CONF (6 char.)# DBS 824-3.0/3.2-700 2.0 Features Update A-19...
Page 257: Em/24 - Key Arrangement
The arrangement for the EM/24 keys is shown in Figure 6. Figure 6. EM/24 Unit (VB-44310) keys A-20 FF12 FF24 FF11 FF23 FF10 FF22 FF21 FF20 FF19 FF18 FF17 FF16 FF15 FF14 FF13 DBS 824-3.0/3.2-700 Appendix A Revised April 2000...
Page 258 The EM/24’s FF-keys are assigned feature codes in the same manner as before (the only difference is the numbering arrangement of FF-keys 1-24): FF Key Assignments: Operation The 44-Series EM/24 operates the same as previous models. Revised April 2000 FF5 (ExtPort)# (1-24)# CONF (Code)# DBS 824-3.0/3.2-700 2.0 Features Update A-21...
Page 259: Modification To Toll Restriction Service
“0+NXX” phone numbers, even if “0-only” dialing is denied. Programming FF7: 1# 18#... Notes: For additional information on programming modifications to Toll Restriction Service, please see Appendix C in Section 400, Programming. A-22 DBS 824-3.0/3.2-700 Appendix A Revised April 2000...
Page 260: Key Telephone Installation Notes
Key Telephone Wall Mounting Instructions The following procedures apply to 44-Series Key Telephones only. Please be sure to follow these procedures exactly. Removing the desk stand incorrectly can result in damage to the telephone and/or desk stand. 1. Place the telephone face down on a flat surface.
Page 261 6. Slide the wall mount bracket onto the telephone. Figure 8. Inserting the wall mount bracket (rotated desk stand) 7. While viewing the front of the telephone, find the handset guide located just below the hookswitch (see Figure 8). 8. Slide the handset guide out, rotate 180° so that the holding clip is exposed, and reinsert.
Page 262 Appendix A 2.0 Features Update Revised April 2000 DBS 824-3.0/3.2-700 A-25...
Page 263 2.0 Features Update Appendix A A-26 DBS 824-3.0/3.2-700 Revised April 2000...
Page 264: Appendix B: 3.0 Feature Update
Appendix B: 3.0 Feature Update Thoroughly review this appendix when using the DBS 824 to make sure you understand the enhancements provided with this software release. The following enhancements are included with CPC S/M Version 3.0: • Support is added for the PanaVOICE Digital Voice Mail system (CPC-M only).
Page 265 3.0 Features Update Appendix B DBS 824-3.0/3.2-700 Revised April 2000...
Page 266: Appendix C: 3.1 Feature Update
CPC-M Version 3.1 adds support for the “Call Record” feature available with PanaVOICE™ Voice Mail systems. In addition, several quality improvements are incorporated in Version 3.1. Thoroughly review this appendix when using the DBS 824 to make sure you understand the enhancements provided with this software release.
Page 267 3.1 Features Update PanaVOICE treats the recording message just as it would any other new message (lights the message waiting LED, displays MSG on your telephone, provides off site message notification, etc.). Retrieve the call recording just as you would any other new voice mail message.
Page 268: Index
DSLT 4-12 group 5-13 key telephone 3-19, 3-20 SLT 5-12 transfer DSLT 4-14 key telephone 3-21 SLT 5-14 waiting DSLT 4-16 key telephone 3-25 SLT 5-17 Call waiting/OHVA text reply 3-28 Callback request DSLT 4-26 key telephone 3-55 DBS 824-3.0/3.2-700 Index...
Page 269 4-31 screened transfer 4-15 speed dialing 4-32 system speed dial 4-33 DSS/72 2-11 DSS/BLF line appearances 3-47, 3-48 DTMF to DP signal conversion 1-20 DTMF/DP stations 1-20 Duration display 3-10 DBS 824-3.0/3.2-700 Section 700 - Operation Revised April 2000...
Page 270 FF keys 3-37 group call pickup 3-20 handsfree answerback 3-42 handsfree operation 3-43 headset operation 3-43 illustration 3-3 intercom calling 3-43 last number redial 3-46 line appearances 3-47 meet-me answer 3-54 message waiting/callback request 3-55 ML/MCO separation 3-54 DBS 824-3.0/3.2-700 Index...
Page 271 3-62 voice mail access 3-65 voice mail transfer 2-14 Onhook dialing DSLT 4-29 key telephone 3-67 OPX adaptor 1-27 Override busy line 5-6 Paging 1-28 meet-me answer 3-54, 4-25, 5-26 DBS 824-3.0/3.2-700 Section 700 - Operation Revised April 2000...
Page 272 5-30 pooled trunk access 5-29 screened transfer 5-15 speed dialing 5-30 system speed dialing 5-31 SMDR 1-37 Speed dialing attendant assignment of 2-3 DSLT 4-32 key telephone 3-75 linking numbers 3-80 personal 3-75, 5-30 SLT 5-30 DBS 824-3.0/3.2-700 Index...
Page 273 1-41 queuing 1-42 Trunk-to-trunk transfer 3-82 UNA 1-43 Universal night answer 1-43 VAU 1-45 hunting priority 1-21 port assignment 1-45 VB-44225 A-1 Verified account codes 1-4 Voice announce unit DBS 824-3.0/3.2-700 Section 700 - Operation Revised April 2000...
Page 274 Section 700 - Operation see "VAU" 1-45 Voice Mail B-1 Voice mail answer supervision 1-6 call forward ID 1-12 ringing 1-44 Walking COS confirmation 2-22 TRS class of service 1-46 Revised April 2000 DBS 824-3.0/3.2-700 Index...

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Vb42050 - dbs 824 port sys op

Panasonic DBS 824 Manual

About this Manual

List of Features

Chapter 1. System Features

Account Codes

Answer Supervision for Voice Mail

Auto Day Mode

Auto Set Relocation

Background Music

Battery Alarm

Battery Backup

Call Forward ID Code for Voice Mail

Caller ID

Caller ID Call Log

Centrex/Pbx Compatibility

Direct Inward System Access (DISA)

Direct Trunk Access

Distinctive Ringing

Door Box

DP to DTMF Signal Conversion

Hunting Priority for Vaus

Independent Timers

Least Cost Routing (LCR)

Music-On-Hold

Night Service

Off-Premises Extension

Paging

Power Failure Transfer

Remote Maintenance

Station Class of Service

Station Hunting

Station Message Detail Recording (SMDR)

Toll Restriction

Trunk Groups

Trunk Name Assignment

Trunk Queuing

Universal Night Answer

Voice Mail Ringing

Vau

VAU Port Assignment

Walking TRS Class of Service

Chapter 2. Attendant Features

Attendant Assignment of Speed Dialing

Attendant Busy Override

Attendant Call Park

Attendant Control of Absence Messages

Attendant-Controlled Text Assignment

Attendant Groups

Dial Tone Disable

Dss/72

Headset Operation

Key Bank Hold

One-Touch VM Transfer

Station Lockout Code Assignment

System Time and Date Control

Traffic Measurement

Walking COS Confirmation

Chapter 3. Key Telephone Features

Key Phone

Absence Message

Auto Redial

Auto-Repeat Dial

Busy Override

Call Coverage Groups

Call Duration Display

Call Forwarding

Call Hold

Call Park

Call Pickup

Call Transfer

Call Waiting

Call Waiting/Ohva Text Reply

Camp-On

CO Line Key Trunk Access

Conference Calls

Delayed Ringing

Do-Not-Disturb (DND)

EM/24 Console

Flexible Function (FF) Keys

Handsfree Answerback