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Panasonic m m - - - - Digital Business System CPC-S/M Version 2.0 Document Number DBS-824-20-705 Part Number 580X00301 April 2, 1996...
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However, due to ongomg product improvements and revisions Panasonic cannot guarantee the accuracy of prmted matenal after the date of publicatton nor can it accept responsibility for errors or omissions Panasonic will update and revise this document as needed...
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CPC S/M Version 2 0 April 2 1996 Introduction CPC-S/M Version 2 0 supports all features of CPC-S/M Version 1 1, as well as offering support for the new Panasonic 44-Series telephones (VB-44xxx) Contents MSG (Message) Key EM/24 - Key Arrangement...
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April 2 1996 CPC S/M Version 2 0 CPC-S/M Version 2 0 provides full support for Panasonic’s 44-Senes phones (VB-44xxx) Table I below lists all 44-Series phone models and their part numbers Most models are available m two colors gray and black...
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DBS Release Notes April 2 1996 CPC S/M Version 2 0 New Phone IFeatures Note: The new features introduced with these phones are supported by CPC-S/M Version 2 0, Figure 1 24 Tue NOV 14 ] O+ DIGITAL BUSINESS SYSTEM 44 Series Phone Support Page 5...
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DBS Release Notes April 2 1996 CPC S/M Version 2 0 Table 2 Key to 44-Series Small-D&splay Phone Used to make outside calls or to access call handlin 0 access ou one IS muted and flashes when other end cannot hear you Used to talk with other 44 Series Phone Support Page 6...
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DBS Release Notes Panasonic@ CPC S/M Version 2 0 April 2 1996 02 28 Thu PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION HELP Table 3 Key to 44-Series Large-Dtsplay Phone Feature Message Indicator Indicates that you have a message Display dialing directones and text message mformation...
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April 2 1996 CPC S/M Version 2 0 -Used for Auto-CallBack to a telephone which has left a text message or to access voice messages CONF Key Used to establish conference calls check FF and one touch key settings, and scroll through messages Used to return to the Mam Menu screen The default MENU Key Mam Menu screen contains the following items...
M’s will appear first Press 6 ;Igclln lo Jump to the N’s, and again to Jump to the O’s (Note This dot \I\ t hark for PSD names unless the system IS a DBS 824 CPC-M L c 40 PSDs )
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DBS Release Notes April 2 1996 CPC S/M Version 2 0 Notes Available on small-display phones only Thts new feature applies to the 44-serves small-display phone only (i e , phones with a 2-line LCD display) Incompatibility with older phone verszons Directory Mode IS available on the new 44-Series phones only Hot Dkal Pad and Dzrectory Mode The Hot Dial Pad feature (FF3 ExtPort# 47#)
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DBS Release Notes CPC S/M Verslon 2 0 April 2 1996 The same applies when the call (FF3 ExtPort# 30#), and after dialing a busy extension (FF3 Use existing addresses FFl 2# 7# l# thru 4# to asslgn select key features to Flexible Function Screens Select key features for Fixed Function Screens will not appear on small-display phones...
April 2 1996 CPC S/M Version 2 0 Handset Mute While using the handset (not on durmg a phone conversatron, you can speaker) press the MUTE key to block audio path to the other -- you can still hear party them, but they can’t hear you This feature IS called “Handset Mute ”...
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DES Release Notes Panasonic8 CPC S/M Version 2 0 April 2 1996 Off-Hook Monitoring Description Off-Hook Monitoring lets you a call on while the handset is off-hook speaker You can still communicate with the outside via the handset, but you will also party be able to hear him on the phone’s speaker He will only be able to hear what is spoken through your handset, however - audio will not be transmitted through your...
DBS Release Notes April 2 1996 CPC S/M Version 2 0 Analog Adapter The Analog Adapter (VB-44100) conststs of a base adapter and PC board which is installed on the underside of the phone It IS used to connect the 44series large-display phone to an analog device such as an SLT telephone, cordless phone, FAX machine, or modem This allows the same phone line to be used to alternate (To mtall, see the...
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DBS Release Notes CPC S/M Version 2 0 April 2 1996 Operation The first device to go off-hook will seize the line (off-hook is either lifting the handset or pressmg the ON/OFF key) If the analog device goes off-hook first, the large-display phone will be unable to dial or go off-hook You can choose which device will rmg by going off-hook at either the digital key telephone or the analog device and dialing “71 The digital key telephone display...
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DBS Release Notes April 2 1996 CPC S/M Version 2 0 The followmg rmg pattern addresses affect the analog devrce Transfer Rmg Pattern SLT DISA Rmg Pattern FF2 (Trunk)# 17# (0-9)# Inbound Ring Pattern Flash Interaction Any disconnect signal sent to the ana,log port must be greater than the SLT Flash Control, otherwise the disconnect signal will be interpreted as a flash and the call will be placed on hold Programmmg Addresses That Affect the Analog Device...
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DBS Release Notes CPC S/M Version 2 0 April 2 1996 to enable the MSC key for Auto-Answer Voice Message FF3 (ExtPort)# 53# (8 or I)# Extension Port where a “Message Waiting” VB-44225 Large-Display Phone is installed a “Message Waiting” Operation To Program Voice Mailbox Access Codes into the MSG Key Press PROG MSG [16-digit number1 HOLD...
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DBS Release Notes April 2 1996 CPC S/M Version 2 0 DBS 1s reprogrammed to use a different extension numbermg plan (i e , changed from 2-digit to 3-digit extensions, 3-digit to 4-digit extensrons, etc ), the Voice Mailbox Access Code must be reprogrammed tnto the MSG key The keys on the new DSS/72 Console (VB-44320) are arranged differently from the VB-43320 model The new DSS console has 6 columns x 12 rows of keys (not 8 columns x 9 rows as rn the previous version) This affects the following...
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DBS Release Notes CPC S/M Version 2 0 1996 April 2 Page 19 44 Series Phone Support...
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DBS Release Notes CPC S/M Version 2 0 April 2 1996 DSS #I Default Extension Numbers Panasonio Programmmg The DSS/72 console (DSS #l DSS #4) 1s assigned to its extension number in the same manner as before FF3 (ExtPort)# 2# (ll-14)# where 11 IS the first DSS console for the first attendant 12 IS the second DSS console for the first attendant...
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Panasonic8 CPC S/M Version 2 0 April 2 1996 The DSS/72 console’s FF-keys are assigned feature codes in the same manner as before (the only difference is the numbering arrangement of FF-keys I-72) FF5 (DSSPort)# CQNF (l-72)# (Code)# FF Key Assignments The Name and Message Assignment addresses work the same way as before on the ~~~172 console (the only difference is the placement of the keys when entering the characters of the text)
DBS Release Notes CPC S/M Version 2 0 April 2 1996 EM/24 - Key Arrangement The keys on the new EM/24 unit (VB-443 10) are arranged differently from the VB-43310 model The new EM/24 unit has 2 columns x 12 rows of keys (not 3 columns x 8 rows as m the previous version) This affects the followmg The new arrangement for the EM/24 keys IS shown m Figure 5 Figure 5...
CPC S/M Version 2 0 April 2 1996 Programmmg The termma for the EM/24 1s specified m the same manner as before The EM/24 unit 1s linked to Its extension phone in the same manner as before FF3 (EM/24 ExtPort)# 3# (phone ExtPort)# EM/24 Port Assignment The EM/24’s FF-keys are assigned feature codes in the same manner as before (the only difference 1s the numbenng arrangement of FF-keys l-24)
DBS Release Notes April 2 1996 CPC S/M Version 2 0 Modification to Toll Restriction Service The program address for TRS Operator Access (FF7 1# 18# ) has been modified to allow an extension to dial “O+NXX” phone numbers, even if “O-only” dialing IS Four settings are possible See Table 4 for descrlptlons Programmmg FF7 1# 18# (l-1 44)# (O-3)#...
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DBS Release Notes CPC S/M Version 2 0 April 2 1996 IF EQUAL ACCESS CODE FORMAT IS: IF EQUAL ACCESS CODE FORMAT IS: 0 = Old Format (10XxX ONLY) Action Action Setting Setting Type of Call Allow 0 onlv and 00 only calls Allow Allow/Deny 0 + additional d&s per TRS tables...
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DBS Release Notes April 2 1996 CPC S/M Version 2 0 Notes The Operator Access address applies only to DBS systems using the new (1995) NANP dialing plan (FF7 I# 17# l#), and to TRS types 2-6 (TRS types 0 and 1 do not allow outbound dialing, TRS type 7 allows all dialing) If “O-only”, “OO-only”, “IOXXXO-only “, or “10lXXXXO-only”...
DBS Release Notes CPC S/M Version 2 0 April 2 1996 Key Telephone Installation Notes The 44-Senes Key Telephones are shipped with a thin green protective film over the Des1 cover Be sure to remove this film from both sides of the Des1 cover before placmg the phone m Key ‘Telephone Wall Mountmg lnstruct/ons The followmg procedures apply to 44-Series Key Telephones only Please be sure to follow these procedures exactly Removing the desk stand incorrectly can result m damage to the telephone...
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DBS Release Notes April 2 1996 CPC S/M Verslon 2 0 4 Rotate the desk stand 180” In this posmon rt doubles as a wall mount bracket 5 Insert the wall mount bracket into the mountrng guides as shown m Figure 7 6 Slide the wall mount bracket onto the telephone Figure 7 Inserting the wall mount bracket (rotated desk stand)
Contents FCC Warnw b ........................Battery Recyclmg Statement ....................About This Manual Purpose ..........................Related Documents ......................Chapter Requirements Model Numbers and FCC Information................... Compatibility of the Telephone Network and Terrmnal ......1-3 REN Explanahon ......................Cleaning ..........................Chapter 2. System Overview Configurahons ........................
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4-11 Installation Chapter 5. Telephones and Peripheral Equipment Key Phone Wall Mounting. DSLT Wall Mounting Local PCAS Terminal or SMDR Device Guidelines Installation Background Music/Music-On-Hold Guidelines Installation 5-11 Option Port Line 5-11 Guidelines 5-11 installation issued 3/l/95 DBS 824-l O-300...
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List of Figures The DBS 824 cabinet Figure 2- 1 Figure 2-2 Trunk, line, and peripheral connections Slot labels for printed circuit packages Figure 2-3 Cover removal Figure 3-1 Cabinet wall-mounting Figure 3-2 Cabinet ground screw Figure 3-3 Figure 3-4...
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Figure 5-22 Voice Announce Unit (VAU) installation 5-27 Figure 5-23 Cable punch-out plate, Door Box Adaptor 5-28 Figure 5-24 Installation of the door box door opener 5-29 Figure 5-25 Connections to the Door Box Adaptor 5-30 issued 3/l 195 DBS 824-l O-300...
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Feature-related capacities Table 6-7 Hardware maximums Table 6-8 Maximum cabling distances Table 6-9 6-10 Table 6-10 Voice path from KTELs to DBS 824 6-10 Data communications ports Table 6- 11 6-10 Table 6-12 Signaling to CO 6-10 Table 6- 13...
About This Manual Purpose This manual provides installation instructions for the Digital Business System 824 (DBS 824) The following table summarizes the purpose of each chapter Chapter Title Purpose Includes DBS 824 model number and FCC information that may be required during installation In addition...
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Chapter l= Requirements This chapter includes the DBS 824 model number and FCC information that may be required during installation In addition, environmental requirements are included to ensure proper operation l - l DBS 824-l O-300 Issued 3/l /95...
DBS 824 Table 2 FCC information Specification Item The DBS 824 is designed for use with standard telephone Type of Service lines Direct connection to party lines or coin-operated phones is prohibited FCC Registration Number (Not available at time of printing, see KSU label)
Vibration: The environment should be free from excessive vibration, which could loosen components Water Exposure: Because the DBS 824 is an electric device, exposure to water is dangerous Do not place anything containing water on the system Do Issued 3/l /95...
The attachment-plug receptacles of the same type as that used by the systems that are in the vicinity of the DBS 824 are all to be of a grounding type, and the equipment grounding conductors serving these receptacles...
Chapter 2. System Overview This chapter provides an overview of the DBS 824 This overvieu includes descriptions of the DBS 824 cabinet, system configurations, printed circuit cards, and the call processor Issued 3/l/95...
System Overview Cabinet Description Cabinet Description Panasonic s DBS 824 is a hybrid telephone system that can be used as a key service unit (MU) or a private branch exchange (PBX) The DBS 824 cabinet includes an AC power supply, dedicated...
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Trunks 7 & 8 (CPC M Only) Configurations The basic DBS 824 supports 4 trunks and 8 extensions Systems may be expanded up to a total of 8 trunks and 24 extensions by adding 208 EXP expansion circuit cards as follows...
Printed Circuit Cards The following table describes the printed circuit cards that can be used with the DBS 824 Also included are brief descriptions of each card and the maximum number that can be installed in each cabinet Table 2 1 Printed circuit card descriptions and maximums...
Figure 2-3 Slot Labels for minted circuit 0ackaPes Processor Description The Call Processor Card (CPC) controls the DBS 824 call-processing with two versions available The CPC-S (Small) (VB-42450) supports a limited set of features The CPC-M (Medium) (VB-42451) supports a larger set of...
MFR Card (VB 42431) Support with Intenal Music On Hold Circuit Separate Background-Music and Music On Hold Inputs External Paee Zone Control External Page and External Ringer Control Relays Support API Card Caller ID Card Support DBS 824-l O-300 Issued 3/l 195...
Chapter 3. Cabinet Installation This chapter explains how to install and power up the cabinet Before you begin installation, be sure to read the “Requirements” chapter which begins on page l-l DBS 824-10-300...
Handle the cabinet carefully to avoid damage Installation Remove the two screws from the front cover (see Figure 3-1) Take the front cover off by pulling it from the bottom and lifting it up Figure 3-1 removal Cover Issued 3/l /95 DBS 824-l O-300...
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Cabinet installation Wall-Mounting the Cabinet Install two screws in the wall studs 10 7/8’ apart as shown in Figure 3 2 The screws are used to attach the mounting slots to the wall The screws should protrude from the wall j/16 in wall-mountina Hang the cabinet on the wall by placing the mounting openings over the screws...
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Grounding Cabinet Installation Grounding Guidelines Before grounding the DBS 824 read the “Lightning Protection/ Grounding requirements beginning on page l-4 The ground cable must be at least 18 AWG Resistance to ground must be 10 Ohms or less installation Attach the ground cable to the ground screw on the front of the power...
24 (The second 208 EXP card can only be used with the CPC-M card ) (See additional information following) Install cards only in their dedicated slots The slot type is marked on the cabinet directly above each slot DBS 824-l O-300 issued 3/l /95...
Card Installation CPC and MFRU Options Before installing the CPC card determine if the DBS 824 will be used as KSU or PBX To use as a PBX cut Strap 53 on the CPC Cutting this strap allows use of pooled trunks as opposed to line appearances...
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Hold the card on the top and bottom edges with both hands and carefully push the card into the slot When the connector at the far end of the card touches the corresponding connector on the backplane, press the card in until it is firmly seated Issued 3/l /95 DBS 824-l O-300...
Battery Backup Guidelines The DBS 824 uses two 1Zvolt batteries to maintain system operation during power failures or outages The battery backup package for the DBS 824 is VB-43 130 The backup batteries are connected in a series circuit, using cables...
Connect the connecting cable (white) to the - terminal of the top battery Connect the connecting cable (white) from the top battery to the + terminal on the bottom battery Connect the negative cable (blue) to the - terminal of the bottom battery Issued 3/l /95 DBS 824- 1 O-300 3-10...
Cabinet Installation System Initialization System Initialization Confirm that the DBS 824 power switch is OFF Plug the power cord into a dedicated 120V 15 amp AC wall outlet. Note: A surge protector should be installed on the power cord Set SW1 on the CPC card to RAM CLEAR...
This chapter describes trunk and line installation Some peripheral equipment also requires uunk and/or line interfaces (door phones or power failure units for example) See Chapter 5 for instructions on connecting peripheral equipment through trunks or lines Issued 3/l /95 DBS 824-l O-300...
Trunks Trunk Connectors Each DBS 824 backplane supports four loop start trunks using two RJ14 trunk connectors, labeled CN7 and CN9 (CN8 is used for Option Port Lines ) In addition, each installed 208 EXP (VB-42651) card supports two loop start...
Trunks and Lines Trunks Trunk Connector Pinouts Figure 4-2 includes pinouts and color codes for the RJ14 trunk connectors the the two optional 208 EXP circuit cards Backplane Trunk Trunk Port 1 Port 3 Port 4 Leftmost 208 EXP Second 208 EXP Trunk Trunk L Trunk...
Lines Extension Connectors The number of extension ports on your system depends on the number of 208 EXP cards installed in the DBS 824 Table 4-1 summarizes the number of extension ports for each configuration of extension ports Table 4-1 Total number...
Use a standard 50-pin cable to connect the extensions from the MDF to the CN6 connector on the DBS 824 KSU backplane, as shown in Figure 4-3 on page 4-6 (Refer to Table 4-2 for extension pinouts )
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Four Conductor Two-Conductor Cable Cable Modular Jack Two-Conduct0 Cable Flat Head Screw------* 8 Flat Head Screw------* To digital extertsion ports (Ports 1 and 2 are attendant phones by default) DSS and key phone wiring DBS 824-l O-300 Issued 3/l /95...
Connect the four wires from the key phone and EM/24 to the MDF connector Figure 4-5 EM124 connection Four Conductor Cable Two Conductor Cable Black Yellow Modular Jack Two Conductor Cable Two EC;uctor key phone wiring Issued 3/l /95 DBS 824-l O-300 4-10...
Then bend the plate back and forth with needle-nose pliers to remove it Figure 4-6 Cable punch-out Mount the SLTA to the wall (see Figure 4-7) Note: Table 4-3 shows maximum distance the SLTA can be located from the DBS 824 4-11 DBS 824-l O-300 issued 3/l 195...
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AWG 26 If the DBS 824 is powered up turn off the power Connect the GND and +24V leads on the SLTA to the DBS 824 power Be sure the wires do not touch each other or touch the metal...
Equipment This chapter describes telephone peripheral equipment installation Some peripheral equipment requires trunk and/or line interfaces (door phones or power failure units, for example) For information on mk and line connections, see Chapter 4 Issued 3/l /95 DBS 824-l O-300...
Telephones and Peripheral Equipment Key Phone Wall Mounting DBS 824 key phones can be modified for wall mounting by reversing the wall-mount adaptor on the bottom of the phone The wall-mount adaptor includes a small hole for attaching the phone to a screw inserted in the wall...
DSLT and the desk stand include slots for attaching the phone to a screw inserted in the wall Press the stand releases in toward the middle of the phone to release the desk stand (Figure 5-4) Figure 5-4 Desk stand removal for DSLT wail mounting DBS 824-l O-300 Issued 3/l/95...
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(Figure 5-5) Figure 5-5 Desk stand uttachment DSLT wall mounting Remove the handset guide with a small screwdriver, turn it over, and reinsert it into the phone Handset ’ Guide Issued 3/l /95 DBS 824-l O-300...
Connect the supplied 26-wire ribbon cable from CN3 on the CPC to CN3 connector on the SIU (VB-42712) as shown in Figure 5-7 Connect CNl to the SMDR device if used Normally, a straight-through DBS 824-l O-300 issued 3/l /95...
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9 Pin or 25 Pin Connector PC Laptop or Similar Device (for Maintance (lop of DBS 824) Standard 9 pin to S-Pin or 25-Pin Serial Cable Standard 9 Pin to 9 Pm or Similar Device Standard 9 pin to 9 Pin...
(also labeled MOH) on the MFRU Note VRl also adjusts DISA inbound ringing volume for calls using the MFRU The DBS 824 must also be programmed to select the appropriate music source See the DBS 824 Programming Guide (Section 400)
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Note: To change the volume levels of the external music sources adjust the variable resistors on the CPC card CPC variuble resistors Table Adjusts CO ringing tone volume Adjusts BGM or combined BGM/MOH volume Adjusts external source MOH volume VR3 (MOH) (CPC-M only) Volume Adjust issued 3/l 195 DBS 824-l O-300...
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Telephones and Peripheral Equipment Background Music/Music-On-Hold Installation of music-on-hold and background music separate music sources Volume Adjust Volume Adjust DBS 824-l O-300 Issued 3/l /95 5-l 0...
If used, connect the second device to OPL Port 2 on CN8 shown in Figure 5 11 The DBS 824 must also be programmed to enable the OPL Ports See the 400) for more information DBS 824-10-300 issued 3/l /95...
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Option Port Line Telephones and Peripheral Equipment Option Port Device(s) (Fax Machine Answering Machine etc ) Port 1 5-12 DBS 824-l O-300 Issued 3/l /95...
Remove the cable punch-out plate (Figure 5-12) to make an opening for the cables coming into the OPX Adaptor To remove the plate, cut the grooves on either side with diagonal cutters Then bend the plate back and forth with needle-nose pliers to remove it. DBS 824-l O-300 Issued 3/l 195...
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Max distance (in feet) between the DBS 824 and OPX Adaptor Connect the “T” and “R” leads to a digital extension port on the DBS 824 Connect the “GND” lead on the OPX Adaptor to the DBS 824 Frame Ground screw Connect the “TI”’...
Note: Signals to the external ringer should not exceed 300 Vp-p Install the cover on the OPX Adaptor Power the system down then back up To a DBS digital line tinging source) E RG To the DBS Off Premise Extension Adaptor Issued DBS 824-l O-300...
Non-Zoned Page instaiiation (CPC-M Only) Connect the amplifier speaker output in series with the “C2” and “M2” terminals on the CN4 Connector Panel as shown in Figure 5-14 Connect the CN5 “EPA’ connector to the amplifier 5-16 DBS 824-l O-300 Issued 3/l /95...
AUDIO OUT SPEAKER ‘(PAGING) Zone Paging Installation Connect the paging amplifier to CN5 on the DBS 824 CPC-M Circuit Card as shown in Figure 5-15 Connect the paging speakers to the amplifier Connect the relays to the amplifier Connect the relays to the +24V and zone paging terminals (AZ, 21-24)
Note: Connecting the ringer to the “Cl” and “Ml” terminals provides a “1 second on/3 seconds off’ ringing pattern Connecting to “Cl” and “B l”(Break 1) terminals provides a “1 second off/3 seconds on” ringing pattern Connect the external ringer to its DC power source Issued 3/l /95 DBS 824-1 O-300...
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External Ringer (UNA Device) Telephones and Peripheral Equipment Figure S-16 External ringer (UNA device) installation using an external ringing device AZ (All Zones) (Zone 1) (PAGING) DBS 824-1 O-300 Issued 3/l /95...
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“ER” connector to the amplifier If using the same amplifier device as the paging system connect to the EPA connector Figure 5 17 External ringer (UNA device) installation using the External Rinper Outmt AMPLIFIER 0 OUT ‘(PAGING) . ER SPEAKER DBS 824-10-300 5-21 issued 3/l 195...
Up to four SLTs can be connected to the Power Failure Unit (PFU) (VA- 43703) if a power failure occurs, the SLTs will automatically receive dial tone from the central office DBS 824 features and restrictions do not apply during a power failure when the SLTs are connected to the CO through the...
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Install the cover on the PFU the SLTA Analog Extension Port No Analog Extension Port No To SLT To the Central Cftice To +24V and GND the Mein Cabinet Power Failure Unit (no pdabadon) w-43703) 5-23 DBS 824-l O-300 Issued 3/l /95...
Switch settings for SWI, VAU Function Switch OFF=Disable blind transfer (VAU chip 1 1 or later is required for blind transfer ) ON=Small DBS OFF=DBS I DBS 824 OFF=One message up to 32 seconds 5-24 DBS 824-l O-300 Issued 3/l /95...
Mount the VAU on the wall using the three screws provided with the unit (See Figure 5-22 ) Connect the extension cable from the DBS 824 to CNl on the VAU Note that two inside pins on CNl are port 1 The two pins on either side...
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Voice Announce Unit (VAU) Telephones and Peripheral Equipment 5-27 DBS 824-l O-300 issued 3/l /95...
The Door Box Adaptor (VB-437 11) requires a door opener In addition, a Door Box (door phone) (VA-43705) is normally used with the Door Box Adaptor The door opener is not sold by Panasonic it can be purchased separately from an electronics dealer...
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Telephones and Peripheral Equipment and Door Opener Contact Ratings for ener 120V AC 0 3 amps 30VDC 1 amp Connect the extension line to the Door Box Adaptor, as shown in Figure 5-25 DBS 824-l O-300 5-29 issued 3/l /95...
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Telephones and Peripheral Equipment Door Box Adaptor Figure S-25 Connections to the Door Box Adaptor Box Opener To DES 824 Ext Port Connect the Door Box and door opener to the Door Box Adaptor 5-30 DBS 824-l O-300 Issued 3/l /95...
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Though every effort was made to ensure the accuracy of these specifications, Panasonic does NOT warrant them in regard to merchantability or fitness for a particular purpose Specifications are subject to change without notice DBS 824-10-300...
Table 6-l Power Requirements Equipment 120V AC f 10 %, 60 Hz DBS 824 cabinet 3 watts maximum (powered from the DBS 824) DBS 824 key phones Table 6-2 Power consumption and heat generation System Status Power Consumption With max traffic...
Trunk and line capacities l - 2 0 8 O-208 2 -208 Expansion Expansion Expansion Cards Installed Cards Installed Cards Installed DBS 824 System Resources Trunk ports Extension ports nonblocking Trunk/Extension speech path switching DBS 824-l O-300 Issued 3/l /95...
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Special Area Code tables Special Office Code tables No of entries in each routing table No of digit deletion tables No of digits that can be deleted No of time priority tables No of LCR trunk groups DBS 824-l O-300 Issued 3/l /95...
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(90 - 99) (900 - 939) 90 (00 - 89) No of system speed dial numbers No of digits per speed dial number (personal and system) Trunk Queuing 1 per station No of trunk queuing registrations Issued 3/l /95 DBS 824-l O-300...
Key phone, EM/24 Ohms Ohms 100 Ohms 1948 1225 OPX (Loop between the 10 Ohms DBS 824 and the OPX Adaptor) I 22 OPX (Loop between the 900 Ohms OPX Adaptor and an SLT) (excluding end 24 17532 impedance)
Analog station to CO trunk CO trunk to digital station Digital station to CO trunk Digital station to digital station Digital station to analog station Analog station to digital station Analog station to analog station issued 3/l/95 DBS 824-10-300 6-11...
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- - - u - - - - - - - - - Section 400 Digital Business System Programming DBS 8...
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However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions Panasonic will update and revise this document as needed...
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Contents Introduction to DBS 824 Programming Intro-3 Before You Begin Intro-3 Preparations for Programming Intro-4 Initializing New Systems Intro-5 Understanding FF Key Programming Intro 5 Program Structure Intro-6 How to Enter the Programming Mode Intro-7 Example Programming Entry Intro-8 Default Program Settings Chapter 1.
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Automatic Night 2 Mode Start Time 1-117 Remote Programming and DISA Codes l-117 Remote Propamming ID Code 1-118 DISA Inbound Call ID Code 1-119 DISA Outbound Call ID Code 1 l-120 DISA Outbound Call ID Code 2 DBS 824-l O-400 Contents-3 Issued 3/l 195...
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1-121 Programming Authorization Code ID Code For System Programming 1 121 New Function Reset 1-122 1 122 New Function Reset New Function Reset Confirmation 1 122 1-123 Door Phones Door Phone Extensions 1 123 Door Phone Ring Assignments 1-124 1-125 Door Opener Access Code 1-126 Door Phone Tone Type...
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CO Day Ring Assignments for Hunt Groups CO Night 1 Ring Assignments CO Night 1 Ring Assignments for Hunt Groups Hunt Group Pilot Numbers Hunt Group Type 4-10 Transfer Extension 4-11 Hunt Group Transfer Timer 4-12 Hunt Group Members Contents-5 DBS 824-l O-400 Issued 3/l /95...
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International Calling on Extensions 7-14 Country Code Table 7-15 Equal Access Code Format 7-16 Office Code Restriction Table For TRS Types 2-6 7-17 Area Code Table For TRS Types 3-6 7-18 Code Table For TRS Types 3-6 Office Issued 3/l/95 DBS 824-10-400 Contents-6...
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Chapter 9. Copy Program Settings (FF9) Trunk Copy Extension Copy FF Key Copy Chapter IO. Speed Dial Programming (FFIO) System Speed Dial Numbers 10-3 Personal Speed Dial Numbers 10-5 Appendix A. Large-Screen Displays Appendix B. Terminal Programming Issued 3/l /95 DBS 824-l O-400 Contents-7...
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Figure 1 CPC memory clear switch Intro-6 Figure 2 Phone keys used in programming mode Figure l-l Soft key numbering on large-display phones l-63 l-93 Figure 5-l DSS/72 key layout Figure 6-l DSS/72 key usage for name assignment DBS 824-l O-400 Contents-8 issued 3/l /95...
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List of Tables Intro-5 Table 1 DBS 824 program structure Table 2 Default program settings Table l- 1 SLT hookflash control 1 15 Table l-2 Transfer ring patterns 1 33 Table l-3 Disconnect signal duration values l-36 Table l-4 Speed-dial number ranges in Standard and Add-On modes...
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Table 10-2 DSS key functions in System Speed Dial programming; 10-5 Table 10-3 Personal Speed Dial ranges 10-6 Table 10-4 DSS key functions in Personal Speed Dial programming Table B- 1 Terminal programming commands Table B-2 Codes for switching SMDR/Bus Monitor modes Issued 3/l/95 DBS 824-l O-400 Contents-l 0...
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Introduction to DEE 824 Programming phone For descriptions of other DBS 824 programming methods see Appendix Bof this manual The following table summarizes the topics contained in this introduction Topic Page Before You Begin Intro-3 Preparations for Programming Initializing New Systems...
824 feature descriptions are contained in Feature Operation (Section 700) of this manual 2 Confirm that you have the DBS 824 hardware required for the end user 3 Use Forms and Tables (Section 4.50) to record the customer’s site data...
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RAM CLEAR CAUTION: Setting SW 1 to RAM CLEAR Erases 3 Power-on the DBS 824, then wait until the bottom status LED on the CPC card stopsflashing (approximately IO seconds) 4 Slide SW1 to the RAMHOLD position DBS 824-l O-400...
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Understanding FF Key Programming Program Structure Program entries for the DBS 824 are divided into 10 primary groups (listed Table 1 below) Each programming group has its own Flexible Function (FF) key on the phone (The FF keys can be identified by their LEDs on the left side of the key ) After you enter the programming mode (see “How to Enter...
Introduction to DBS 824 Programming Understanding FF Key Programming Phone keys used in programming mode Figure 2 COWF Resets entry to default setting Moves backward to the previous programming level FLASH Stores your entry and moves backward (decrements port number in...
This example explains how to set the DBS time and date from an attendant phone 1 Press [ON/OFEJ, [PROG] ( F”isdisplayed), # ( is displayed), # is displayed on line 1, is displayed on line ( Program Mode “MAIN MODE Issued 3/l/95 DBS 824-10-400 Intro-7...
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LCD Default Program Settings The following table shows the default settings for all DBS 824 program addresses Some of these addresses contain number ranges which are shown in parentheses These are the acceptable ranges for trunk numbers, extension...
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Introduction to DBS 824 Programming Default Program Settings Address Program Default Auto Flash Redial REDIAL sends flash One Touch Dial Enabled Enabled Key Bank Hold Disabled Non-Appearing Trunk Hold System hold. SLT Flash Control Retrieves held call Extension Number Digits...
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Default Program Settings Introduction to DBS 824 Programming Address Program Default Odd/Even Parity (SMDR) Baud Rate (SMDR) 9600 bps Stop Bit Length (SMDR) 1 bit Data Length (SMDR) 8 bits SMDR Printing Mode 1 Outbound and Inbound In&Outbound - - -...
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Default Program Settings Introduction to DBS 824 Programming Address Program Default Maintenance Dal-u (Serial Port CN2) Parity Check (Maintenance Port) Odd/Even Parity (Maintenance Port) Even Baud Rate (Maintenance Port) 9600 Data Length (Maintenance Port) 8 bits No flow control System Timers...
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Introduction to DBS 824 Programming Default Program Settings Address Program Default Private Trunk Line No private lines Automatic Pause for PBX Line No auto pause Dial Tone Detection Dial pause timer Dialed Digits Unsupervised Tnmk Conference Disabled FF2 (l-8)# 17# (0-9)#...
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Introduction to DBS 824 Programming Default Program Program Address Default Page Group ‘4” Extensions FF3 (1 24)# 22# (Oor I)# None Page Group 5 Extensions FF3 (1 24)# 2% (0 or l)# None Page Group 6 Extensions None FF3 (l-24)# 25# (0 or l)#...
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Defautt Program Settings Introduction to DBS 824 Programming Program Address Default FF4 3# None Hunt Group Type Terminal hunting FF4 3# (1-4)# 4# (0-32)# Hunt Group Transfer Timer 2 set None FF4 3# (1-4)# 5# (lo-69 or lOO- Hunt Group Member (Position 1)
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Introduction to DBS 824 Programming Default Program Program Address Default Call Coverage Group Member (Position 2) None Call Coverage Group Member (Position 3) FF4 4# (1-4)# 3# (lo-69 or 100 None FF4 4#I (l-4)# 4# (lo-69 or lOO- Call Coverage Group Member (Position 4)
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Default Program Settings introduction to DBS 824 Programming Program Address Default . j j;i 1 ; ..,. Ext (number) FF6 2# (SSD)# CONF (Name)# System Speed Dial Names SSD (number) Personal Speed Dial Names PSD (number)
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Default Introduction to DBS 824 Programminq Program Settings Address Program Default Office Code Table for TRS Types 3 6 3 Restricted 4-6 Permitted Special Area Code Table for TRS Types 3 6 None Special Office Code Table for TRS Types 3-6...
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Default Program Settings Introduction to DBS 824 Programming Address Program Default No setting FF8 2# (1 6)# (@JO-999)# (0 or LCR Office Codes FF8 3# (1-4)# (000 999)# Special LCR Office Code Tables No setting (0 or l)# Time Priority Route Tables...
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Account Codes Custom Screens l-63 1-71 Maintenance Data (Serial Port CN2) 1-77 Svstem Timers 1-117 Remote Programming and DISA Codes 1-121 Programming Authorization Code 1-122 New Function Reset 1-123 Door Phones DBS 824-l O-400 Page l-l Issued 3/l /95...
Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 1# l# (MMDDYY)# Description This program sets the date in the DBS 824 system clock The day and date are printed on the Station Message Detail Recording (SMDR) printout. Proper LCR (Least Cost Routing) operatibn depends on...
Address FFl l# 2# (HHMM)# Description This program sets the time in the DBS 824 system clock The time appears on key phones that have LCDs and is also included in SMDR call records Note: Correct time settings are necessary for proper LCR (Least Cost...
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NOTE: This setting does not affect SMDR recording of the call Programming O=Call duration is not displayed Related Programming Call Duration Timer FFl 2# l# 32# (0,l or 2)# Page l-5 DBS 824-l O-400 Issued 3/l /95...
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Required Hardware Setting To use LCR, Strap 53 on the CPC card must be Section cut See for instructions FCC Registration Different FCC registration numbers are used for the DBS 824, depending on whether LCR is activated See Section 300~Installation for more information lssued 3/l /95 DBS 824-l O-400 Page 1-7...
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Add-On Mode = 000 thru 199 To reset to the default value By default, SSD numbers do not override TRS types 2-6 The following command resets this program to the default value Page l-8 DBS 824-l O-400 Issued 3/l 195...
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SSD Display Restriction SSD Display Restriction Software Version CPC-S and CPC-M, Version 1 0 and higher Address Description This address determines whether the telephone’s LCD will display the actual dialed digits for a certain range of SSD codes (80-89 for Standard mode, 160- 199 for Add-On mode) The default setting displays the dialed digits for these SSD codes If the display is disabled with this programming address, the text assigned to the SSD code will display, but the dialed digits will not...
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By default, the REDIAL key sends a “flash” before redialing a number When the DBS 824 is connected to a PBX sending a “flash” may place the line to the PBX on hold, in this case, Auto Flash Redial should be disabled Programming O=REDIAL does not send “flash”...
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One Touch Dial One Touch Qial Address FFl 2# l# 7# (0 or l)# Description The One-Touch Dial feature enables users to dial an extension by pressing a single programmable key This feature is enabled regardless of the program setting (One-Touch Dial cannot be deactivated) Issued 3/l 195 D BS 824- 1 O-400 Page l-11...
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On hook Transfer Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 1# 8# (0 Description dialing the extension number, and then hanging up If Onhook Transfer is disabled, the user transfers the call by placing it on hold, dialing the extension number, then pressing PROG, and hanging up Programming O=Onhook Transfer is disabled...
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Description Use this program address to enable or disable the Key Bank Hold feature in the DBS 824 system If Key Bank Hold is enabled, a phone user can switch back and forth behveen trunk calls (by pressing the FF key for each trunk) without placing the current...
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Use this program to determine who can pick up trunk calls that are on hold This program applies to DBS 824 telephones that don t have dedicated key appearances for trunk calls (the phone user can t tell which trunk is being...
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This program address does not affect how the hookflash functions when the SLT user is listening to dial tone Issued 3/l 195 DBS 824-l O-400 Page 1-15...
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SLT Flash Control Programming O=A second SLT hookflash results in dial tone Issued 3/l/95 Page146 DBS 824-l O-400...
Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# l# 12# (0 or l)### Description This address determines whether the DBS 824 system will use 2-digit or 3- digit extension numbers available for assignment (number range=10 thru 69) If 3-digit numbers are...
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If this address is set to ‘Voice calling” and a VAU is used, the VAU will not answer a call from an attendant unless the attendant dials a “1” after dialing the VAU Issued 3/l /95 Page 1-18 DBS 824-l O-400...
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Interaction With VAU If this address is set to “Voice ca.ll.ing” and a VAU is used, the VAU will not answer a call from an extension unless the extension dials a “1” after dialing the VAU DBS 824-10-400 issued 3/l/95...
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A d d r e s s FFl 2# 1# 15# ( 0 o r l)# Description An initial “splash’ tone for voice intercom calls can be sounded for 0 5 seconds before the caller s audio path is connected Programming h Issued 3/l 195 Page I-20 DBS 824- 1 O-400...
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This feature is governed by state law -- some states require the alert tone Programming l=Alert tone is enabled Related Programming Busy Override Send FF3 (ExtPort)# 9# Busy Override Receive FF3 (ExtPort)# lo# Page Group Extensions FF3 (ExtPort)# 18# thru 2% (0 01 l># Page 1-21 DBS 824-l O-400 issued 3/l 195...
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Address FFl 2## 1# 17# (0 or l)# Description This program determines if the DBS 824 system’s location requires a “1” to be dialed before the area code to make long-distance calls This setting will affect the way the 824 system handles Toll Restriction (TRS) and Least Cost Routing (LCR) for long-distance calls In almost all cases, the default setting (“1’...
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SSD Name Display SSD Name Display Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 1# 18## (0 or l)# Description Use this address to determine how many SSD names (5 or 10) can be displayed at a time on large-display phones When 5 names are displayed (default setting), the maximum length for each name is 16 characters When 10 names are displayed, the maximum length for each name is 7 characters Programming...
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Address FFl 2# 1# 19# (ExtPort)# Description This program is reserved for future 3rd-party applications with the CPC-M card, and currently has no effect on the DBS 824 system, regardless of its setting DBS 824- 1 O-400 Issued 3/l /95...
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Software Version CPC-S and CPC-M, Version 1 0 and higher Address Description The DBS 824 can be set to send either silence (default) or a busy tone to a voice-mail port at the conclusion of a call Programming or l)#...
CO Delayed Night 1 Ring Assignments for Hunt Groups (HuntGrp)# (Trunk)# FF4 9# 2# (ExtPort)# (Trunk)++ CO Delayed Night 2 Ring Assignments CO Delayed Night 2 Ring Assignments for Hunt Groups FF4 9# 2# Issued 3/l /95 DBS 824-l O-400 Page l-26...
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Likewise, an extension cannot be programmed as a second attendant unless it is physically assigned Page l-27 DBS 824-l O-400 Issued 3/l/95...
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Software Version CPC-S and CPC-M, Version 1 0 and higher Address Description This address assigns a DBS 824 key phone as the third attendant position The previous and following addresses (FFl 2# l# 22# and FFl 2# l# 24#) can be used to assign second and fourth attendant positions...
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Address FFl 2# 1# 24# (1019699)# Description This address assigns a DBS 824 key phone as the fourth attendant position The previous two addresses (FFl 2# l# 22# and FFl 2# l# 23#) can be used to assign second and third attendant positions...
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To assign an attendant transfer extension (101 to 699)# Extension Number (101-699) transfer extension assigned) To reset the attendant transfer extension to the default value Notes extension, it cannot be a hunt group pilot number Issued 3/l /95 Page l-30 DBS 824-l O-400...
Attendant Uvernde Attendant Override Software Version CPGS and CPC-M, Version 1 0 and higher (0 or l)# Address FF1 Description The Attendant Ovenide feature allows an attendant phone to “barge into” a call on a busy extension, whether the extension is engaged in an intercom call or a CO call When a barge-in occurs all three parties can hear and talk to each other if the Attendant Override feature is enabled (default setting) the attendant...
NOTE: The extension to which the call is forwarded must have a DSS/BLF Programming Related Programming Extension Delayed Ring Table FF4 8# (TargetExPort)# (SourceExtPort)# (0 or l)# Extension Delayed Ring Timer FFl 3# 23# (0-15)# Call Forward-No Answer Timer FFl 3# 17# (0-15)# DBS 824-10-400 Issued 3/l/95 Page1-32...
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Description This program address allows you to choose a distinctive ringing pattern for transferred calls on all DBS 824 phones This setting will override the Extension Ring Pattern (set in address FF3 ExtPort# 38#) when calls are transferred to the extension...
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Description This address determines whether the DBS 824 system will automatically close the paging circuit 60 seconds after a page is initiated If this address is set to leave the paging circuit open indefinitely, the system will not automatically close it (the paging person will close the circuit when he/she...
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Central Office transfer ring patterns (see “Transfer Ring Pattern’ program address FFl 2# l# 2%) Programming l=Same as the CO transfer ring pattern Related Programming Transfer Ring Pattern FFl 2# l# 28# (0-6)# Page l-35 DBS 824-l O-400 Issued 3/l 195...
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SLT Disconnect Duration SLT Disconnect Duration Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# l# 31# (0-15)# Description This program address determines the duration of the disconnect signal (open loop) to the CO by an SLT extension port upon hangup Sending this signal allows quick disconnect from third-party voice mail systems The sending of the SLT disconnect signal can be enabled or disabled on an extension-by-extension basis, using program address FF3 (ExtPort)# 4%...
Call Duration Tier must be equal to or greater than the SMDR Start Timer) The setting for this Call Duration Timer will be the actual length of time that Caller ID information is displayed before the LCD changes to call duration timing Page 1-37 DBS 824-l O-400 Issued 3/l/95...
The speed-dial number ranges will also change as a Speed Dial Programming (FFIU) result of the mode change, see Chapter 10, for more information about these changes Page l-38 DBS 824-l O-400 Issued 3/l /95...
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Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# l# 34# (0-15)# Description This program determines the number of times the DBS 824 will automatically redial a number (when Auto-Repeat Dialing is activated) Programming l=System will redial one time...
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This program enables or disables an OPL (Option Port Line) on CO ports I and 2 OPL can connect to external devices such as a fax or answering machine in parallel to the DBS 824 system, sharing the CO ports with the system...
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The CPC-S card only has one sound source -- the “BGMMOH” phono jack on CN6 Therefore, this program address does not apply to CPC-S models Programming Sound Source for Music-On-Hold (CN6) source (CN8) separate Page 1-41 DBS 824-l O-400 Issued 3/l /95...
EPI Audio Control EPI Audio Control Software Version CPC-S Only (Version 1 0 and above) Address FFl 2# l# 37# (0 or l)# Description If an external device is installed in the “EPA” phono-jack on the CPC-S card, use this address to tell the system whether the device is an External Pager or External Ringer This address does not apply to the CPC-M card, which has two phono-jacks (one specifically for each external device)
Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# l# 38## (0 or l)# Description Use this address to determine whether the DBS 824 system will use an internal conference circuit for trunk-to-trunk conference calls or whether it will connect the trunks directly...
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Address FFl 2# 2# l# (0 or l)## Description This program determines whether the DBS 824 uses parity checking over serial port CNl, which is normally dedicated for SMDR If this address is set to “on,” use FFl 2# 2# 2# (0 or l># to select even or odd...
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Checking Communications Parameters Notes Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for SMDR are set with addresses FFl2# 1 through 9# Page 1-45 Issued 3/l/95 DBS 824-l O-400...
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Baud Rate (SMDR) Baud Rate (SMDR) Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 2# 3# (l-4)# Description The data transmission speeds between SMDR serial port CNl and peripheral equipment can be set from 300 bits per second to 9600 bits per second Programming Notes Checking Communications Parameters...
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3)# Checking Communications Parameters Notes Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for SMDR are set with addresses WI 2# 1 through Y# Issued 3/l/95 DBS 824-10-400 Page 1-47...
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SMDR serial port CNl Programming Checking Communicaticins Parameters Notes Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for SMDR are set with addresses FF1 2# Issued 3/l 195 Page l-48 DBS 824- 1 O-400...
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Address FFl 2# 2# 6# (0 or l)# Description Use this address to determine whether the DBS 824 system will control the flow of data to the SMDR device connected to serial port CNl If “XON/XOFF” is activated in this address, the DBS 824’s software will stop...
Progiamming O=Outbound only outbound Activating SMDR Mode after Using the Bus Monitor Mode Lf the DBS 824 Notes is in Bus Monitor Mode, the SMDR Mode must be reactivated resume SMDR output. To reactivate SMDR mode from any extension press...
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Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 2# 8# (0 or l)# Description The SMDR printer can record data on only long-distance calls or on all types of outbound calls O=Long-distance only Page l-51 Issued 3/l /95 DBS 824-l O-400...
Address FF1 2# 2# 9# (0 or l)# Description Titles such as “Time,” “ Duration,” and “COW are printed every 60 lines on the SMDR report if this feature is enabled Programming Issued 3/l /95 Page l-52 DBS 824-l O-400...
The DBS 824 can dial up to 8 different PBX access codes These codes can be one, two or three digits long This feature is used when the DBS 824 is installed behind a PBX and has toll restrictions enabled The feature prevents...
The pause ensures that the PBX has time to connect to the central office before the DBS 824 sends the PBX any digits If an adequate pause is not allowed, the DBS 824 will send digits to the PBX too quickly causing the call...
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This sequence will insert a pause between the “8” and the rest of the dialed digits For example, 8 + PAUSE + 404-555-5793 Related Programming Automatic Pause Timer FFl 3# lO# Automatic Pause for PBX Line FF2 (Trunk)# 13# DBS 824-l O-400 Page l-55 Issued 3/l /95...
CO Day Ring Assignments FF4 l# (25)# (l-8)++ CO Night 1 Ring Assignments FF4 2# (25)# (l-8)# CO Night 2 Ring Assignments FF4 9# l# (25)# (1-8)# CO Ring Cycle Detection Timer FFl 3# 13# (0-3)# DBS 824-l O-400 issued 3/l /95...
C a r d No relay control for these page Related Programming Page Group Extensions FF3 (ExtPort)# (18-25)# (0 or l)# EPI Audio Control (CPC-S Only) FFl 2# I# 37# (0 or l)# l-57 DBS 824-l O-400 Issued 3/l /95...
Extension Class Of Service Class of Service Extension Class Of Service CPC-S and CPC-M, Version 1 0 and higher Software Version Address Description This address allows you to assign features to a Class of Service The Class of Service can then be assigned to individual extensions using program address FF3 (ExtPort)# 35# A maximum of 8 different Classes of Service can be defined Each Class of...
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Extension Class Of Service Related Programming Extension Class of Service Assignment J?F3 (ExtPort)# 35# Interaction with Class of Service Assignment. Notes Extension The Extension Class of Service Assignment address (FF3 ExtPor& 3%) determines which Class of Service iS; used by a particular extension By default, every extension is assigned to Class of Service “o”, which provides access to all 21 of the Class of Service features and cannot be modified to restrict feature usage (Use Class of Service 1-8 to restrict feature usage )
Codes Verified Forced Account Account Codes Verified Forced Account Codes Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# W (l-lOO)# l# (OOOl-9999)R Description This program allows you assign up to 100 four-digit verified account codes Once the account codes are assigned, use address FFl 2# 6# (l- lOO)# to assign a Toll Restriction Setting (TRS) value to the account code If an extension is set to Verified Forced Account Codes, the system will...
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Verified Forced Account Codes Examples Assigning 1234 as Account Code 1 To assign 1234” as Account Code 1, enter this address Assigning 9999 as Account Code 100 To assign “9999” as Account Code 100, enter this address Related Programming Toll Restriction For Verified Forced Account Codes FFl 2# 6# (l-lOO)# Forced Account Codes FF3 (ExtPort)# 5# (0 or l)# Toll Restriction Settings FF7 Notes...
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Toll Restriction Settings FF7 Notes Codes is “0 ” which generally allows intercom calling only Therefore if you assign an account code but do not assign a TRS value to it, the code will restrict outside dialing 1-62 DBS 824-10-400 Issued 3/l/95...
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When deciding what feature codes to assign to the soft keys on the custom screens, keep in mind that the DBS 824 system already has 24 prepro- grammed menus (see Appendix A) that can also be assigned to display during...
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FF12 53 Busy Override Call Forward - Busy/No Answer Call Forward - Busy Call Forward - No Answer Call Park Call Waiting Caller ID Log Day mode FF12 521 Mode Toggle l - 6 4 DBS 824-l O-400 issued 3/l 195...
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Custom Screen Soft-Key Assignment Code to Feature be assigned to Soft Direct Call Pickup Direct Trunk Selection DSS key PROG PROG FF11 or PROG PROG FF12 900002 Extension Directory Group Call Pickup FF12 51 Headset Lockout Meet Me Answer AUTO REDIAL Message Callback PROG PROG 2 Message WaitinglCO Queuing...
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Initial Displays The 15 custom screens are blank by default. for a soft key, use the same programming address for assigning the feature code to the soft key (FFl 2# 7# l# Screen# SoftKey#) lssued 3/l/95 1-66 DBS 824-10-400...
Custom Screen Default Custom Screen Default CPC-S and CPC-M, Version 1 0 and higher Software Version Address FFl 2# 7# 3# (Screen)# (0 or l)# Description Use this program to reinstate individual custom screens to the default value (blank no features assigned to soft keys) Programming Screen Number 3 1 =Custom Screen 7...
Custom Screens Default (All) Custom Screens Default (All) Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 7# 4#/ (0 or l)# Description Use this program to reinstate all 15 custom screens to the default value (blank, no features assigned to soft keys) Programming Related Programming...
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The DISA feature gives the caller access to inside features normally available only to another extension Note: In order to use the Automatic DISA feature, the DBS 824 system must have a CPC-M card and the Caller ID package installed...
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Software Version CPCS and CPC-M, Version 1 0 and higher Address Description This program determines whether the DBS 824 uses parity checking over serial port CN2, which is normally dedicated for remote maintenance select Even or Odd parity Programming or l)#...
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Programming Notes Checking Communications Parameters Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for Maintenance are set with addresses through 6# issued 3/l /95 l-72 DBS 824- 1 O-400...
300 bits per second to 9600 bits per second Programming Checking Communications Parameters Notes Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for Maintenance are set with addresses 1-73 DBS 824-10-400 Issued 3/l/95...
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This program sets the length of the stop-bit parameter for a-ansmitted data over Maintenance serial port CN2 Programming bits Checking Communications Parameter Be sure to properly set all Notes communication programming addresses when modifying any single address value Communication parameters for Maintenance are set with addresses l-74 DBS 824-I O-400 Issued...
This program sets the length of the transmitted data suing at 7 or 8 bits, over Maintenance serial port CN2 Programming bits Checking Communications Parameters Notes Be sure to properly set all communication programming addresses when modifying any single address value Communication parameters for Maintenance are set with addresses DBS 824-10-400 Issued 3/l/95...
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CPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 9# 6# (0 or l)# Description Use this address to determine whether the DBS 824 system will control the flow of data between it and the device connected to the Maintenance serial port (CN2)
CPC-S and CPC-M, Version 1 0 and higher Address FFl 3## 1# (OOOO-2359)# Description This option sets a time for the DBS 824 to automatically switch from ‘Day to ‘Night 1’ mode This program uses the 24-hour time format. Programming...
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Table 1-7 Value Number No recall seconds I 40 seconds seconds seconds 120 seconds 140 seconds 160 seconds seconds seconds seconds seconds Related Programming Attendant Hold Recall Timer for Intercom calls FFl 3# 18# (0-12)# DBS 824-10-400 Issued 3/l/95 l-78...
Extension Hold Recall Timer for CO Calls Extension Hold Recall Timer for CO Calls CPC-S and CPC-M, Version 1 0 and higher Software Version Address Description This timer determines how long a hunk call will be held by an extension before it will recall Programming Recall Timer (Default=7...
Attendant Transfer Recall Timer for CO Calls Attendant Transfer Recall Timer for CO Calls CPC-S and CPC-M, Version 1 0 and higher Software Version Address FFl 3# 4# (0-12)# Description When an attendant transfers a trunk call to an extension or hunt group, the transferred call will recall to the attendant if it is not answered This timer determines how long a transferred trunk call will go unanswered before it recalls...
Related Programming Extension Transfer Recall Timer for Intercom Calls FFl 3# 21# (0-12)# Recall Treatment. Notes If the extension does not answer recall, the system will transfer the call to the attendant. 1-81 DBS 824-l O-400 issued 3/l /95...
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7501-7509 This program determines how long a parked call will be held before it recalls Programming Recall Timer (Default=1 see the following table) Table l-11 Attendant park hold recall timer values Issued 3/l /95 DBS 824-l O-400 l-82...
This program determines how call will be held before it recalls Programming Recall Timer (Default=7 see the following table) Value Number No recall seconds seconds seconds 100 seconds seconds 160 seconds 180 seconds seconds seconds seconds 1-83 Issued 3/l/95 DBS 824-10-400...
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CPC-S and CPC-M, Version 1 0 and higher Address FFl 3# 8# (O-12)# Description By default the DBS 824 ultimately causes unanswered calls to revert to the attendant For example, if an extension places a call on hold and the held call recalls to...
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Attendant 180 seconds 200 seconds Night Mode Restriction This feature is not available when the DBS 824 is in Notes Night 1” or Night 2’ mode DBS 824-l O-400 Issued 3/l 195...
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Description This program determines how long a conference call can continue between two trunks after a DBS 824 extension drops out of the conference When the timer expires, the conferenced trunks automatically disconnect (there will be no warning tone to the conferenced parties) This timer also determines how long outbound trunk calls made through DISA can last.
Flash Timer, regardless of how long is held down ) Programming Timer Setting (Default=9, see the following table) NOTE: Timer settings 11 to 15 require a 208 Expansion Card (Part No VB-4265 1) Issued 3/l/95 DBS 824-10-400 l-90...
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FF2 (Trunk)# 21# (0 Card Requirements Notes Circuit 208 Expansion Card (Part No VB-4265 1) key function applies only to digital and digital single-line telephones SLT Flash to activate this feature dial “87” DBS 824-10-400 l-91 Issued 3/l /95...
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Address FF1 3# Description This timer determines how long an SLT user must hold down the switchhook before the DBS 824 recognizes a hoolcflash A setting is also provided to performing a hookflash on an SLT prevent users from Programming...
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A d d r e s s Description This timer determines how long the DBS 824 attempts to detect an incoming CO ring cycle To ensure that the DBS 824 can recognize incoming trunk calls, set this timer to equal the duration of the ring cycle including thefirst...
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CO Ring Cycle Detection Timer Programming . seconds seconds seconds Related Programming Inbound Ring Cycle Expansion Timer FFl 3# l# Issued 3/l/95 DBS 824-10-400 l-94...
This short ring burst occurs because the DBS 824 received only part of the first “on ’ burst (see Figure l-2) from To eliminate these short rings this timer can be used to expand initial ring...
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This program inserts a pause before outpulsing dialed digits, once a CO trunk is accessed Programming Timer Setting (Default=1 see the following table) Table I-19 Did pause timer values 11 seconds 12 seconds 13 seconds 14 seconds 15 seconds l-97 DBS 824-l O-400 Issued 3/l /95...
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CPC-S and CPC-M, Version 1 0 and higher Address FFl 3# 16# (0-lO)# FLASH Description When the DBS 824 is behind a PBX, the key can be used to place a call on hold FLASH This timer determines how long the flash signal will last if the...
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Call Forward--No Answer point. Note: Separate timers are provided for Hunt Group--No Answer, CO Delayed Ringing, and Extension Delayed Ringing Programming Timer Setting (Default=2 see the following table) Table 1-21 Call forward--no answer timer values Issued 3/l /95 DBS 824-l O-400 l-99...
Extension Hold Recall Timer for Intercom Calls Extension Hold Recall Timer for Intercom Calls Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 3# 19# (0-12)# Description If an extension places an intercom call on hold, the held call will recall to the extension if it is not retrieved in the time specified by this address timing Recall...
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Interaction with Call Forwarding If a call is transferred to an extension that has Call Forwarding turned on, the call will follow the call forwarding path if the Call Forward--No Answer timer is set to a lesser value than the Recall Timer l-102 DBS 824-l O-400 Issued 3/l /95...
Interaction with Cal2 Fowmding If has Call Forwarding turned on, the call will follow the call forwarding path if the Call Forward--No Answer timer is set to a lesser value than the Recall T i e r l-103 DBS 824-l O-400 Issued 3/l 195...
After 24 seconds After 28 seconds After 32 seconds After 34 seconds After 36 seconds After 44 seconds After 48 seconds After 52 seconds After 56 seconds After 60 seconds After 64 seconds l-104 DBS 824-l O-400 Issued 3/l /95...
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CO Delayed Night 1 Ring Assignments for Hunt Groups FF4 6# CO Delayed Night 2 Ring Assignments FF4 9# 2# (ExtPort)# (Trunk)# CO Delayed Night 2 Ring Assignments for Hunt Groups FF4 9# 2# Issued 3/l /95 DBS 824-l O-400 l-105...
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After 8 seconds After 12 seconds After 20 seconds After 24 seconds After 36 seconds After 44 seconds After 48 seconds After 52 seconds After 56 seconds After 60 seconds After 64 seconds DBS 824-l O-400 Issued 3/l /95 l-106...
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Extension Delayed Ring Timer Related Programming Extension (BLF) Delayed Ring FF1 2# l# 27# (0 or l)# Extension Delayed Ring Table FF4 8# (TargetExtPort)# (SourceExtPort)# l-107 DBS 824-10-400 Issued 3/l/95...
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After 20 seconds After 24 seconds After 28 seconds After 32 seconds After 34 seconds After 36 seconds After 44 seconds After 48 seconds After 52 seconds After 56 seconds After 60 seconds After 64 seconds l-108 DBS 824-10-400 Issued 3/l/95...
CPC-S and CPC-M, Version 1 0 and higher Software Version Address FFl 3## 25# HHMM# Description Automatic Day Mode allows the DBS 824 to go into “Day mode automatically Automatic Night 1 Mode (FFl 3# I#) and Automatic Night 2 Mode (FFI automatically...
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NIGHT key cannot be used ) Required Intervals Between Auto Day and Night Modes If both Auto modes are set, the manufacturer recommends that the starting times of the modes differ by at least one hour l-110 DBS 824-10-400 Issued 3/l/95...
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Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 3# 26# (0-15)# Description Use this program to set the amount of time the DBS 824 will wait before automatically redialing a number Programming Timer Setting (Default=8 see the following table)
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Wait Timer For Auto-Repeat Dialing Busy Tone (BT) Detection Timer FFl 3# 27# Dial Tone (DT) Detection Timer FFl 3# 28# CO Busy Tone (BT) Detection for Auto-Repeat Dialing FF2 (Trunk)# 22# l-112 DBS 824-l O-400 Issued 3/l /95...
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Address FFl 3# 27# (0-15)# Description Use this program to set the amount of time the DBS 824 will wait to detect a busy tone from the CO before automatically rediaiing an outgoing call If a busy tone is not detected within this amount of time, the DBS 824 will not...
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Repeat Dialing Count FFl 2# l# 3447 (0-15)## Auto Wait Timer For Auto-Repeat Dialing FFl 3# 26# (0- 15)# Dial Tone (DT) Detection Timer FFl 3# 28# CO Busy Tone (BT) Detection for Auto-Repeat Dialing FF2 (Trunk)# 22# Issued 3/l /95 1-114 DBS 824-l O-400...
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Address FFl 3# 28# (O-255)44 Description Use this program to set the amount of time (in milliseconds) the DBS 824 will wait to detect a dial tone from the CO, before automatically redialing an outgoing call If a dial tone is not detected within this amount of time auto- repeat dialing will not be carried out.
CPC-S and CPC-M, Version 1 0 and higher Address FFl 3# 29# HHMM# Description This option sets a time for the DBS 824 automatically switch from ‘Night 1 ’ to ‘Night 2” mode This program uses the 24-hour time format...
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DBS serial port For more information on the terminal programming mode, see Appendix B Programming To set the remote programming ID code To reset the ID code to the default (9999) DBS 824-l O-400 l-117 I s&ed 3/l /95...
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Address FFl 5# (0000-9999)# Description This program allows you to enter a DISA ID code Once a caller has dialed into the DBS 824 using a DISA trunk, dialing this code provides direct access to intercom dial tone Programming To set the DISA ID code...
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Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF1 6# l# (0000-9999)# Description Once a DISA caller has entered the system he/she can make an outside call after entering a valid ID code This program sets the first of two valid DISA Outbound Call ID Codes The system will accept either code to give the DISA caller an outside line (The Call purpose of having two Outbound...
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DISA Auto Answer FF2 (Trunk)# ll# (0 or l)# DISA Inbound Call ID Code FFl 5# (0000-9999)# DISA Outbound Call ID Code 1 DISA Start lime FF2 (Trunk)# 19# (HHMM)# DISA End Time FF2 (Trunk)# 20# (HHMM)# Issued 3/l /95 DBS 824-l O-400 l-120...
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Programming To assign the ID code for system programming To reset the ID code to the default value Notes Entering the Programming Mode Only one non-attendant extension can be a programming extension at a particular time l-121 DBS 824-10-400 Issued...
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CPC-S and CPC-M, Version 1 0 and higher Address FFl 8## 1# (01l)# Description This feature is reserved for future use New Function Reset Confirmation Software Version Address: FFl 8# 2# (O-l)# Description This feature is reserved for future use 1-122 DBS 824-l O-400 Issued 3/l /95...
Call Forwarding Restrictions for Door Phones Door phones cannot be set to Call Forward, also, they cannot be members of a hunt group or call coverage group DBS 824-10-400 1-123 Issued...
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(the phone will continue to buzz, until the user picks it up) Conference Calling Restrictions for Door Phones Door phone calls cannot be part of a conference call, nor are they subject to Busy Override Issued 3/l /95 1-124 DBS 824-l O-400...
Opener Relay Timer” address FFl 8# 3# 7# (0-W Programming Door Phone Number Door Opener Access Code (Def aul t=9999) (l-4) Related Programming Door Phone Ring Assignments (0 or l># Door Opener Relay ‘limer FFl 8# 3# @oorPhone)# 7# (0-5)# 1-125 DBS 824-l O-400 Issued 3/l /95...
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Door Phone Ring Timer FFl 8# 3# (DoorPhone)# 5# (0-15)# Door Phone Ring Pattern Notes Door Phone Implementation If changing the Tone Type setting, activate the change by unplugging the door phone from its port and plugging it back in l-126 DBS 824-l O-400 Issued 3/l 195...
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Door Phone Ring Pattern F F I 8# 3# (DoorPhone)# 6# (0-5)# Door Phone Implementation If changing the Ring Timer setting, activate Notes the change by unplugging the door phone from its port and plugging it back 1-127 DBS 824-10-400 Issued 3/l/95...
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Related Programming Door Phone Ring Timer FFl 8# 3# (DoorPhone)# 5# (0- 15)# Notes door phone from its port and plugging it back in Issued 3/l /95 l-128 DBS 824-l O-400...
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Door Opener Relay Timer Opener Relay Timer Door Software Version CPC-S and CPC-M, Version 1 0 and higher Address FFl 8## 3# (DoorPhone)# 7# (O-5)# Description Use this address to determine the number of seconds a “buzzing” (unlocked) door will remain unlocked for the door phone user to enter the building Default is 4 seconds This timer begins immediately after the inside extension (called party) enters the Door Opener Access Code to unlock the door...
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Most of these FF2 addresses require a trunk number and/or extension port entry The acceptable range of trunks/extension ports varies according to the configuration of your DBS 824 system The basic 824 unit (no 208 Expansion Cards installed) supports 4 trunks and 8 extension ports With one...
CPC-S l-6 CPC-M l-8 Precaution on Putting Lines Out Service If a trunk is removed from Notes service, a new incoming caller on that trunk will hear ringing, even though the trunk is not functional DBS 824-l O-400 Issued 3/l /95...
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Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF2 (Trunk)# 2# (0 or l)# Description Use this feature to set a trunk for D’T’MF or pulse dialing (10 pulses per second) Programming FF2 (l-6 or I-8)# 2# (0 or l)# Trunk Number CPC-S l-6 l=Pulse dialing (10 pps)
“9” indicates an LCR call, trunk selection will default to pooled trunk line access group 9 if all lines that could be used for LCR access are busy be cut See Section 300~Installation must for instructions DBS 824-l O-400 Issued...
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The same trunks may appear in more than one pooled trunk group, including trunk group 9 Required Hardware Setting To use pooled trunks, Strap J3 on the CPC card be cut. See Section 300 Installation must for instructions 2 - 6 DBS 824-10-400 issued 3/l/95...
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Each trunk port must be identified as a regular CO trunk or as a PBX line Programming FF2 (1-6 or l-8)# lO# (1 or 2)# Trunk Number CPC-S l-6 CPC-M l-8 Notes affected by this parameter DBS 824-l O-400 issued 3/l 195...
DISA End Time FF2 (Tiunk)## 2O# (I-IHMM)# Notes Interaction With If your DBS 824 system supports Caller ID, do automatically enable or disable DISA to the caller based on the phone number he is calling from ) Hardware Requirement For DISA...
(TRS Type 0 will apply to that trunk on all extensions ) Therefore, the trunk’s TRS type must be manually reprogrammed for each extension wishing to use that trunk (using addresses FM 7# and FF7 8#) DBS 824-l O-400 Issued 3/l /95...
Programming FF2 (l-6 or l-8)-# 14# (0 or l)# Trunk Number Dial Pause timer CPC-S l-6 CPC-M 1-8 is detected Related Programming D i a l PauseTimer FFl 3# 15# (0-15)# DBS 824-l O-400 2-11 Issued 3/l /95...
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Examples of system dialing include Redial, Saved Number Redial Speed Dialing and LCR Digit Addition Programming FF2 (l-6 or l-8)# 15# (113)# Trunk Number CPC-S 1-6 CPC-M l-8 2-12 DBS 824-l O-400 Issued 3/l 195...
Unsupervised Conference Timer FFl 3# 9# (0-15)# Unsupervised Conference FF3 (ExtPort)# 13# (0 or l)# Unsupervised Conference Timer Operation A conference call will be Notes automatically disconnected if it exceeds the time set in the Unsupervised Conference Timer 2-13 DBS 824-10-400 Issued 3/l/95...
Transfer Ring Pattern address Precedence of Extension Ring Pattern Setting The ring pattern (if any) assigned to the extension (FF3 ExtPort# 38# Pattem#) will override this Inbound Ring Pattern for incoming trunk calls 2-14 DBS 824-l O-400 Issued 3/l /95...
Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF2 (Trunk)# 18# (0-15)# Description When the trunk side of a CO call disconnects, the CO sends the DBS 824 a disconnect signal by opening the loop (cutting voltage) for a specified length of time This timer determines how long the DBS 824 expects the disconnect signal to last.
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(left at default ****), DISA operation will be on all the time Caller ID Automatic DZSA This DISA Start Time setting does not affect Automatic DISA operation with Caller ID (FF12# 8# l-lO# PhoneNo #) Issued 3/l /95 2-16 DBS 824-l O-400...
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DISA Start Time address (previous page), to limit DISA operation on a trunk to a certain time period each day The DBS 824 will disable DISA to the trunk one minute afrer the NOTE: time set in this address (In the example below, DISA will actually end when...
CPC Card Requirement. This program address does not apply to the CPC-S model, which does not support Caller ID (Caller ID is a service offered by local COs, that sends caller information to the DBS 824 system for incoming calls )
Address FF2 (Trunk)# 22# (0 or l)# Description This address determines whether the DBS 824 system will look for a busy tone from the CO for outgoing calls, for the purpose of activating the Auto- Repeat Dial feature When this programming address is set to “on’ the DBS 824 will monitor...
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CO Busy Tone Detection Limitation on Monitoring of Trunks For Busy Tone The DBS 824 can monitor up to 2 trunks at the same time for busy tone If a third trunk receives a busy tone on an outgoing call while 2 other trunks are in Auto-Repeat...
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When the programming address requires an extension port to be entered, the acceptable range of port numbers varies depending on the model of the CPC card in your DBS 824 system CPC-S models have 1-16 ports CPC-M models have l-24 ports...
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Digital SLT Receiving Volume 3-44 3-45 Auto Set Relocation Code 3-47 Permanent Call Forward Extension 3-48 3-49 VAU Hunting Priority 3-52 VAU Port Assignment 3-53 Hot Dial Pad 3-54 Auto-Redial on Extensions DBS 824-10-400 Issued 3/l/95...
If a second attendant is assigned, its default extension number is 11 or 101 However, the second attendant can be assigned a different extension number If extension 101 or 11 is deleted, the alternate attendant is canceled DBS 824-1 O-400 Issued 3/l /95...
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Extension Numbers An Extension Clearing Number Clearing an extension port of its extension does not return the number to a default value number -- instead, the port is inoperative until an extension number is reassigned to it and the phone is unplugged from the system, then plugged back in Re-Assigning An Extension Number An extension number can be changed...
Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF3 (ExtPort)# 2# (ExtType)# Description Some DBS 824 extensions are automatically configured when installed on an extension port The Terminal Type address allows you to change default terminal assignments or assign special equipment to extension ports...
To assign an EM/24 to a key phone FF3 (I-16 or l-24)# 3# (l-16 or l-24)# Key Phone’s Extension Port CPC-s 1-16 CPC-S 1-16 CPC-M l-24 CPC-M l-24 To clear an EM/24 assignment FF3 (l-16 CONF ON/OFF or I-24)# 3# DBS 824-10-400 issued 3/l 195...
FF key programmed for LCR in order to initiate an outside call (The caller will now hear a dial tone generated by the DBS 824 -- but the system will not access an outside line until the caller dials an area code and office...
4-digit Account Code After the caller enters the Account Code and the DBS 824 verifies it, the system will use the TRS type assigned to the Account Code rather than the TRS type for the extension or trunk...
“unlocked” -- CPC-S 1-16 otherwise, the extension will remain locked until CPC-M l-24 another lockout code is assigned to it, and then the new code is used to unlock the extension Issued 3/l /95 DBS 824-l O-400...
Software Versibn CPC-S and CPC-M, Version 1 0 and higher Address FF3 (ExtPort)# 7# (0 or l)# Description This program determines if the DBS 824 system sends a tone signal to busy extensions when an additional trunk call arrives Programming...
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Conditions Under Which the Tone Is Not Sent The Call Waiting notification tone cannot be sent to an extension that has an absence message, a held call, or the extension is engaged in a conference call 3-11 DBS 824-l O-400 issued 3/l /95...
Interaction with Page Groups Extensions with Busy Override Send enabled can only barge into calls on extensions within their own page group For example, a Busy-Override-Send-enabled extension in page group 1 cannot 3-12 DBS 824-l O-400 Issued 3/l /95...
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Related Programming Alert Tone for Busy Override & OHVA FFl 2# l# 16# (0 or l)# Busy Override Send FF3 (ExtPort)# 9# (0 or l)# Page Group Extensions FF3 (ExtPort)# (18-25)## (0 or l)# Issued 3/l /95 DBS 824-l O-400 3-13...
FF3 (1-16 or l-24)# 11# (0 or l)# Extension Port CPC-S 1-16 CPC-M 1-24 Notes Providing Intercom Calling If this feature is enabled, intercom calls cannot be made from the extension unless an intercom call key is assigned to another FF key 3-14 DBS 824-10-400 Issued 3/l/95...
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CO line call, hold recall or transferred Programming FF3 (1-16 or l-24)# 12# (0 or l)# O=Disable Au to Pickup Extension Port CPC S 1-16 CPC-M l-24 DBS 824-l O-400 3-l 5 Issued 3/l /95...
CO trunk keys used to initiate the conference Interaction with Pause If the DBS 824 is behind a PBX, “Automatic Auto Pause for PBX Line” (FF2# Trunks 13#) cannot be used if the Conference...
SMDR report Related Programming SMDR Display Start limer for CO Calls Ndtes Checking Communication Parameters When you set this option, also check the communications parameters in programs FFl 2# 2# 1# through 9# DBS 824-l O-400 3-17 issued 3/l /95...
FF3 (ExtPort)# 16# (0 or l)# Notes Power-Down Requirement If you change the volume level in this address, the extension phone must be unplugged, then plugged back in so that the change will take effect. Issued 3/l /95 3-18 DBS 824-l O-400...
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FF3 (l-16 or l-24)# 16# (0 or l)# Extension Port (approximately every 6 seconds) CPC-S 1-16 CPC-M 1-24 Related Programming FF3 (ExtPort)# 7# (0 or l)# FF3 (ExtPort)# 15# (0 or l)# 3-l 9 DBS 824-l O-400 Issued 3/l 195...
Personal Speed Dial Numbers FFlO 2# (ExtPort)# (PSD)# Notes Maximum Name Lengths When the lo-name option is used, the maximum length of the names is 7 characters With the 5name option, the names can be 16 characters long DBS 824-l O-400 Issued 3/l 195 3-20...
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In other words, if an extension is a member of page group 0, it cannot be overridden Also, a Busy-Override-Send enabled extension can only override calls at extensions within its own page group For example, an extension on page group 1 cannot override calls in page group 2 DBS 824-l O-400 3-21 Issued...
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Function screen 1 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) 3-22 Issued 3/l /95 DBS 824-l O-400...
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Display When Idle Function screen 11 (fixed) Function screen 12 (fixed) Related Programming Custom Screen addresses DBS 824-l O-400 3-23 Issued 3/l /95...
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Function screen 2 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) Issued 3/l /95 3-24 DBS 824-l O-400...
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Function screen 1 (fixed) Function screen 2 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) Issued 3/l /95 DBS 824-l O-400 3-26...
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Display When Calling an Extension Function screen 11 (fixed) Function screen 12 (fixed) Function screen 13 (fixed) Custom Screen 13 (user-programmable) Custom Screen 14 (user-programmable) Custom Screen 15 (user-programmable) Custom Screen addresses...
Attendant menu 3 Function screen 1 (fixed) Function screen 2 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Issued 3/l /95 3-28 DBS 824-l O-400...
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No change (previous menu selection is retained) Main menu Personal speed dial System speed dial Extension index Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) Issued 3/l /95 DBS 824-l O-400 3-30...
Function screen 1 (fixed) Function screen 2 (fixed) Function screen 3 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) 3-32 DBS 824-l O-400 issued 3/l /95...
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Function screen 1 (fixed) Function screen 2 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Function screen 9 (fixed) Function screen 10 (fixed) DBS 824-l O-400 Issued 3/l /95 3-34...
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Display After Receiving a Call Waiting Tone Function screen 11 (fixed) Function screen 12 (fixed) Function screen 13 (fixed) Function screen 14 (fixed) Related Programming Custom Screen addresses DBS 824-l O-400 3-35 Issued 3/l /95...
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Attendant menu 3 Function screen 1 (fixed) Function screen 2 (fixed) Function screen 3 (fixed) Function screen 4 (fixed) Function screen 5 (fixed) Function screen 6 (fixed) Function screen 7 (fixed) Function screen 8 (fixed) Issued 3/l /95 3-36 DBS 824-l O-400...
The large-display telephone can be set to display 5 or 10 extension names on the Extension Directory menu Programming FF3 (l-16 or I-24)# 34## (0 or l)# Extension Port CPC-S 1-16 CPC-M 1-24 Issued 3/l /95 DBS 824-l O-400 3-38...
Extension Class of Service Assignment Extension Class of Service Assignment Software Version CPC-S and CPC-M, Version 1 0 and higher FF3 (ExtPort)# 35## (0-8)# Address Description Use this feature to assign one of eight Classes of Service to an extension Each Class of Service contains a unique combination of extension features which are assigned to the Class of Service in address FFl 2# 5# When you assign a Class of Service to an extension in this address, you are...
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Extension Port CPC-S 1-16 CPC-M l-24 NOTE Enter the extension port that will hear the tone (the calliq party) -- not the extension with the ML keys (the called party) Related Programming DBS 824- 1 O-400 Issued 3/l /95 3-40...
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This setting determines what happens when a single-line telephone (SLT) user hookflashes when the SLT has one active call and one held call Programming FF3 (l-16 or l-24)# 37# (0 or l)# Extension Port between the two parties) CPC-S 1-16 CPC-M l-24 conference 3-41 DBS 824-10-400 issued 3/l/95...
(FF2 Trunk# 17#) Setting 0 (default) will use the ring pattern assigned to the trunk Programming FF3 (l-16 or l-24)# 36## (0-9)# Extension Port Ring Pattern CPC-S 1-16 CPC-M l-24 following table) Table 3-10 Extension ring patterns DBS 824-10-400 issued 3/l/95 3-42...
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Inbound Ring Pattern Hardware Requirement For Distinctive Ringing On Extensions An MFR Notes or MFRU card is required for distinctive ringing assigned to extensions Section 300~Installation (settings l-9 in this address) See for more information DBS 824-l O-400 3-43 Issued 3/l 195...
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“normal” or “loud ’ The “loud” setting gives a +6 dB gain over the ‘ normal” setting (approximately twice as loud) Programming FF3 (l-16 or l-24)# 39# (0 or l)# Extension Port CPC-S 1-16 l=Loud CPC-M l-24 Issued 3/l/95 DBS 824-10-400 3-44...
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102 to extension 103 At extension 102, pick up the handset. Press “#lo ” Dial extension number 103 Enter the four-digit Auto Set Relocation Code assigned to extension 103 DBS 824-l O-400 3-45 issued 3/l 195...
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To return extension 103 to service, disconnect then reconnect the extension cable When extension 103 is returned to service, it will have the program settings of extension 102 Restrictions Phone settings cannot be exchanged between digital and analog (SLTA) ports 3-46 DBS 824-l O-400 issued 3/l /95...
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Permanent Call Forwarding destination return this program address to its default condition “*“, and will also return the Permanent Call Forward Extension address to default “****” (no extension assigned) 3-47 Issued 3/l /95 DBS 824-l O-400...
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Permanent Call Forward Type FF3 (ExtPort)# 41# (O-3)+! Hunt Group Pilot Numbers FF4 3# (l-4)## l# (11-69 or lOl-699)# System Speed Dial Numbers FFlO l# (SSD)# (PhoneNo )## Personal Speed Dial Numbers FFlO 2# (ExtPort)# (PSD)# (PhoneNo )# DBS 824-l O-400 Issued 3/l 195 3-48...
FF3 (l-16 or l-24)# 43# (0 or l)# Extension Port O=MCO keys CPC-S 1-16 CPC-M l-24 Note: The default for the first attendant position is “1,” rather than “0 ” Related Programming FF Key Assignments for Extensions FF5 (ExtPortj# (Key)++ (Featu.re)# DBS 824-10-400 3-49 Issued 3/l/95...
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Programming (l-16 orl-24)# 44#/ (Oor l)# VAU Port Number do not receive priority treatment CPC-S 1-16 1 =VAU transfer priority CPC-M l-24 Related Programming VAU Port Assignment FF3 (ExtPort)# 46# (0 or I)# Issued 3/l /95 DBS 824-l O-400 3-50...
If this program address is enabled, SLT extension ports will send a disconnect signal (open loop) upon hangup Sending this signal allows quick disconnection from third-party voice mail systems Programming (l-16 Extension Port CPC-S 1-16 1 =Enabled CPC-M l-24 Related Programming SLT Disconnect Duration DBS 824-l O-400 Issued 3/l /95 3-51...
Applicable Call Types Nates When the VAU port assignment is set to “on,” the following call types are routed to the first VAU message Trunk calls Transferred trunk calls Intercom calls Transferred intercom calls Issued 3/l /95 DBS 824- 1 O-400 3-52...
FF3 (l-16 or l-24)# 47# (0 or l)# Extension Port CPC-S 1-16 l=Hot Dial Pad is enabled CPC-M l-24 Paging Notes The Hot Dial Pad feature cannot be used to initiate a page DBS 824-l O-400 Issued 3/l 195 3-53...
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Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF3 (ExtPort)# 48# (0 or l)# Description Use this program to activate the Auto-Redial feature on individual DBS 824 REDIAL extensions If the Autp-Redial feature is enabled, pressing the...
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4. Ringing and Hunt Groups (FF4) Use the FF4 program addresses in this chapter to set up ring assignments and hunt group parameters This chapter covers the following topics d Day Ring Assignments for Hunt ayed Night 1 Ring Assignments for Hunt Issued 3/l /95...
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Address FF4 l# (ExtPort)# (Trunk)# (0 or l)# Description This program determines which extension(s) will receive incoming calls from a particular trunk when the DBS 824 system is in “Day” mode Programming FF4 l# (l-17 or l-25)# (l-6 or l-8)# (0 or l)#...
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Address FF4 l# (HuntGrp)# (Trunk)# (0 or l)# Description This program determines which hunt group will receive incoming calls from a particular trunk when the DBS 824 system is in ‘ Day” mode Programming FF4 1# (23-26 or 3%34)# (1-6 or l-8)# (0 or l)#...
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FF4 2# (ExtPort)# (Trunk)# (0 or l)# Description This program determines which extension(s) will receive incoming calls from a particular trunk when the DBS 824 system is in “Night 1” mode Programming FF4 2# (l-17 or l-25)# (1-6 or l-8)# (0 or l)#...
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Address Description This program determines which hunt group will receive incoming calls from a particular trunk when the DBS 824 system is in “Night 1” mode Programming FF4 2# (23-26 or 31934)# (1-6 or l-8)# (0 or I)# Hunt Groups 1 thru 4...
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1 l-69 or 101-699 CPC-S and CPC-M l-4 To clear a pilot number FF4 3#I (l-4)# 1# CONF ON/OFF Hunt Group Number (l-4) Related Programming Extension Number Digits Extension Numbers FF3 (ExtPort)# l# (lo-69 or 100-699)# DBS 824-10-400 Issued 3/l/95...
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CO Night 2 Ring Assignments For Hunt Groups FF4 9# 1# (23-26 or 3 l- CO Delayed Night 2 Ring Assignments For Hunt Groups FF4 9# 2# (23- a 26 or 31-34)# (l-6 or l-S)# (0 or l)# Issued 3/l /95 DBS 824-l O-400...
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Longest Idle Hunt Group Operation has been idle for the longest period of time, and progresses through the other extensions in the same manner Programming Hunt Group Number CPC-S and CPC-M l-4 Related Programming or lOO-699)# DBS 824-10-400 issued 3/l 195...
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FF4 3# (I-4)# 3# CONF ON/OFF Hunt Group Number (l-4) Related Programming Transfer Timer FF4 3# (l-4)# 4## (0-32)# Hunt Group Notes number Overflow Extension Number Resbiction The overflow extension cannot be a hunt group pilot number 4-10 Issued 3/l /95 DBS 824-l O-400...
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CPC-S and CPC-M l-4 0 = No transfer (call will remain in same hunt group) l-32 = No of seconds (Default = 2 seconds) Related Programming Transfer Extension FF4 3# (l-4)# 3# (100~699)# 4-11 DBS 824-l O-400 Issued 3/l /95...
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Hunt Group Number Position in Hunt Group (5-20) CPC-S and CPC-M l-4 NOTE: The extension must be idle while you are removing it from the hunt group, otherwise, it will not be removed 4-12 DBS 824-l O-400 Issued 3/l 195...
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Call Coverage Group Member Restriction A member of a hunt group Notes cannot also be a member a call coverage group Also, a member of call coverage group also be a member of another call coverage group cannot DBS 824-l O-400 Issued 3/l/95...
Attendant Overflow feature will be disabled Also, if the Delayed Ring function is enabled and no extensions are assigned or capable of ringing (DND, unplugged etc ), the ringing line will automatically ring the attendant Issued 4-14 DBS 824-l O-400...
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Related Programming Delayed Ring FFl 2# l# 21# (0 or l)# CO Delayed Ring Timer: FFI 3# 22# (0-15)# CO Day Ring Assignments for Hunt Groups FF4 1# (HuntGrp)# (Trunk)# (0 or l)# DBS 824-l O-400 4-15 issued 3/l /95...
CO Delayed Night 1 Ring Assignments CO Delayed Night 1 Ring Assignments Software Versi‘on CPC-S and CPC-M, Version 1 0 and higher Address FF4 6## (ExtPort)# (Trunk)# (0 or l)# Description This program assigns delayed ringing to extensions for unanswered calls on specific trunks during the “Night 1’...
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CO Delayed Ring Timer FFl 3# 22# (0- 15)# Automatic Night 1 Mode Start Time FE1 3# l# HHMM# CO Night 1 Ring Assignments for Hunt Groups FF4 2# (HuntGrp)# Hunt Group Members FF4 3# (l-4)# (520)# (loo-699)# issued 3/i /95 DBS 824-i O-400 4-l 7...
FF4 8# (l-16 or l-24)# (l-16 or l-24)# (0 or l)# Extension Port Extension Port on the DSSlBLF Receiving Calls With DSS/BLF Keys (absent) l=Delay-ring on the CPC-S 1-16 Related Programming Ring Extension (BLF) Delayed Extension Delayed Ring Timer FFl 3# 23# (O-15)4+ 4-19 Issued 3/i/95 DBS 824-l O-400...
FF4 9# 1# (ExtPort)# (Trunk)# (0 or l)# Description This program determines which extension(s) will receive incoming calls from a particular trunk when the DBS 824 system is in ‘ Night 2 ’ mode Programming FF4 9# or l-25)# (1-6 or l-8)# (0 or...
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Address FF4 9# l# (HuntGrp)## (Trunk)# (0 or l)# Description This program determines which hunt group will receive incoming calls from a particular trunk when the DBS 824 system is in “Night 2” mode Progiamming FF4 9# 1# (23-26 or 3%34)# (1-6 or l-8)# (0 or l)#...
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Attendant Ovefflow feature will be disabled Also, if the Delayed Ring function is enabled and no extensions are assigned or capable of ringing ring the @ND, unplugged etc ), the ringing line will automatically attendant 4-22 DBS 824-l O-400 Issued 3/l /95...
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CO Delayed Ring Timer FFl 3# 22# (0-15)# Automatic Night 2 Mode Start Time FFl 3# 29# HHMM# Hunt Group Members FF4 3# (l-4)++ (5-20)# (loo-699)# F F 4 9# l# (HuntGrp)# CO Night 2 Ring Assignments for Hunt Groups DBS 824-10-400 Issued 3/l/95 4-23...
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5. FF Key Programming (FF5) Use the FF5 addresses in this chapter to assign special features to the Flexible Function (FF) keys on DBS 824 phones These keys provide phone users with one-touch activation of features which normally require several...
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To assign a feature to an FF key Note: If an FF key has already been assigned to a trunk line, the DBS 824 system will not allow you to assign a feature code to it -- you must first clear...
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81 thru 86 or 89 Note: See “ML/MC0 Separation” (programming address FF3 ExtPortf# 43#) to determine which type of key is available with your software Meet Me Answer Message Waiting Answer AUTO REDIAL Mute Night 1 Mode DBS 824-1 O-400 Issued 3/l /95...
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Pressing FFll enters a ‘&*” in the feature code, pressing FF12 enters a “# ” When you enter these symbols, the display does not indicate that any data was entered, although the phone will recognize these keys DBS 824-l O-400 issued 3/l /95...
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FF key performs the feature associated with the code Figure 5-l below shows the key layout of a DSW2 console Table 5-l on page 5-4 shows the feature codes that can be entered Figure 5-I DBS 824-l O-400 Issued 3/l /95...
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Pressing FFll enters a “*” in the feature code, pressing FF12 enters a “# ” When you enter these symbols, the display does not indicate that any data was entered, although the phone will recognize these keys DBS 824-l O-400 Issued...
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6. Name and Message Assignments (FF6) Use the FF6 program addresses in this chapter to create text names and messages that will appear on the LCD displays of DBS 824 phones This chapter covers the following topics Topic Extension Name...
DSS/72 Figure 6-l below shows the DSS/72 keys used for name assignments Extension names can also be assigned from the attendant phone without entering the programming mode For instructions on this method of name assignment, see Section 700-Feature Operation Figure 6-I Issued 3/l /95 DBS 824-l O-400...
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FF6 l# (l-16 or l-24)# CONF (NNNNNNNNNN)# Extension Port Text Name CPC-s 1-16 (up to 10 characters) CPC-M l-24 clear an extension name FF6 I# (l-16 or 1;24)# CONF ON/OFF Extension Port CPC-S 1-16 CPC-M l-24 Issued 3/l /95 DBS 824-l O-400...
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Software Version CPC-S and CPC-M, Version 1 0 and higher Address FF6 4## (59)# CONF (Message)# Description Use this program to create up to 5 custom absence messages for DBS 824 phone users As a feature option, a phone user can set his/her extension phone to send a...
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Absence Messages To clear a custom absence message FF6 4# (59)# CONF ON/OFF Custom Absence Message Number (5-9) DBS 824-l O-400 Issued 3/l /95...
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FF6 5## (l-6 or 1-8)# CONF (NNNNNN)# Trunk Text Trunk Number CPC-S l-6 (up to 6 characters) CPC-M l-8 a trunk name To clear FF6 5# (l-6 or l-8)# CONF ON/OFF Trunk Number CPC-S l-6 CPC-M l-8 DBS 824-10-400 Issued 3/l/95...
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DSS/72 See Figure 6-l on page 6-3 for DSS/72 keys used for text assignment Programming To assign hunt group names FF6 6## (l-4)# CONF (NNNNNNNNNN)# Hunt Group Number Hunt Group Text CPC-S and CPC-M l-4 (up to 10 characters) To clear hunt group names 6-10 DBS 824-l O-400 Issued 3/i /95...
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For instructions on this method of text assignment, see Section 700-Feature Operation Programming To assign call waiting/OHVA text reply messages FF6 7# (115)# CONF (NNNNNNNNNNNNNNN)# Message Number l-5 Message Text (up to 15 characters) issued 3/l 195 6-11 DBS 824-l O-400...
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Call Waiting/OHVA Text Reply To clear call waiting/OHVA text reply messages FF6 7# (l+)# CONF ON/OFF Issued 3/l /95...
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Area Code Table For TRS Types 3-6 (Global Copy) 7-24 Office Code Table For TRS Types 3-6 (Global COPY) Area & Office Code Table for TRS Types 3-6 (Glo- 7-26 Special Office Code Table For TRS Types 3-6 (Glo- 7-27 DBS 824-10-400 Issued 3/l/95...
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TRS can also minimize non-business calls and reduce phone bills by permitting only long-distance calls over designated trunks The DBS 824 system supports up to eight different TRS types (see table below) A TRS type can be assigned to each trunk to activate toll restriction...
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TRS types 3-6 can be allowed or restricted on individual extensions (FF7 l# lS#) Furthermore these extensions can also be programmed to allow or restrict individual calls based on the Country Code dialed (FF7 1# l# and FF7 I# 19#) DBS 824-l O-400 Issued 3/l /95...
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Country Code Table for any restrictions on the dialed number If the DBS 824 system is programmed to use the old dialing plan (FF7 l# whether international calling is allowed or restricted system-wide...
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International Calling For TRS Types 3-6 Restricting International Calls On Individual Extensions If the new NAW Notes dialing plan is used, individual extensions can be set for allowing/restricting international calls based on the Country Code Table, using program address Including “011” in Ome Code Tables for International Calling If international calls are permitted, 011 should be permitted in office code tables for TRS types 3-6 Issued 3/l !95...
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FF7 1# 2# (0 or l)# O=When an incoming call is received, the FLASH key cannot be used to originate an outgoing call the FLASH key can be used to originate an outgoing call Issued 3/l 195 DBS 824-l O-400...
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1-15 (see the following table for values) To revert to the ** default, press FM l# 3# CONF Table 7-2 Maximum number of dialed digits for TRS types 3-6 Setting Maximum Number of Digits DBS 824-l O-400 issued 3/l /95...
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Address FF7 l# (4-lO)# (0 or l)# Description Use this program to restrict dialing of special 3-digit numbers (211-811) on trunks assigned TRS types 2-6 (“911” is permitted in all cases ) Programming FF7 l#(/O)# (0 jr Special Numbers Issued 3/l /95 DBS 824-l O-400...
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O=Does not check the 7-digit table TRS Types Analysis of Final Digits Seven-digit toll restriction considers the last seven Notes digits dialed, so that permitted area codes can be denied access to specific telephone numbers, such as 555-1212 DBS 824-l O-400 Issued 3/l /95 7-10...
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N x x - X x X x Office Codes Long-Distance Calls Equal Access Code Format 9 digits in length 15 digits in length International Numbers Related Programming All Toll Restriction Addresses (FF7) DBS 824-l O-400 7-11 Issued 3/l /95...
FF7 l# 17# (1-16 Extension Port O=Restrict operator calls CPC-S 1-16 CPC-M, l-24 Related Programming Dialing Plan Switch FF7 l# 16# (0 or l)# Equal Access Code Format FF7 l# 20# (0 or l)# 7-12 DBS 824-l O-400 Issued 3/l /95...
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“Restricted” on the phone Interaction with setting is not checked for TRS types O-2 or 7 International calls are always restricted for TRS types O-2, and always allowed for type 7 Issued 3/l /95 DBS 824-l O-400 7-13...
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(FF7 I# 16#) It also applies only to TRS types 3-6 (TRS types O-2 do not allow international dialing TRS type 7 allows all dialing) In this address, the DBS 824 system provides a Country Code Table of up to 10 allowable country codes for placing international calls Each defined...
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Description This program address determines the dialing format that will be recognized by the DBS 824 for accessing a preferred interexchange carrier This address applies only to outgoing calls that are subject to toll restriction, and to DBS 824 systems that are programmed to use the new NANP dialing plan (see...
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Applications for this feature include 555,950, and 976 calls Programming FF7 I# 21# (11lO)# (0001999)# Office Code l-10 Office Code To Be Restricted 7-l 6 DBS 824-l O-400 Issued 3/l /95...
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System Installation Area Code FFl 2# l# 17# (0 or l)# Day TRS Types O-7 for Trunks FF7 7# (ExtPort)# (Trunk)# (0-7)# Night TRS Types O-7 for Trunks F F 7 8# (ExtPort)# (Trunk)++ (0-7)# Issued 3/l /95 DBS 824-l O-400 7-l 7...
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Programming FF7 3# (3-6)# (000-999)# (0 or I)# O=Permit dialing TRS Type (3-6) Office Code Defaults: 0 for TRS types 4-6 1 for TRS tvDe 3 Related Programming System Installation Area Code 7-18 DBS 824-l O-400 Issued 3/J /95...
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To clear a special area code FF7 4# (l-4)# (0001999)# CONF ON/OFF Special Area Code Special Area Code Number (l-4) Related Programming Special Office Code Table for TRS Types 3-6 (0 or l)# DBS 824-l O-400 7-l 9 issued 3/l /95...
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Codes 3 and 4, “1” (restrict) for Special Area Codes 1 and 2 Related Programming Special Area Code Table for TRS Types 3-6 FF7 4# (l-4)# (000-999)## Special Office Code Table for TRS Types 3-6 (Global Copy) FF7 9# DBS 824-l O-400 Issued 3/l /95 7-20...
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Programming To assign a special ‘/-digit number FF7 6# (l -50)# (0000000-9999999)# Special 7-Digit Number (l-50) 7-Digit Number To clear a special 7-digit number FF7 6# (1150)# CONF ON/OFF Special 7-Digit Number (l-50) DBS 824-l O-400 Issued 3/l /95 7-21...
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Address FR 7# (ExtPort)# (Trunk)# (O-7)# Description Use this program to assign TRS types to the trunks on an extension when the DBS 824 is in “Day” mode See “An Overview of Toll Restrictions” on page 7-3 for a review of the TRS types Programming...
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Use this program to assign TRS types to the trunks on an extension when the DBS 824 is in “Night 1” or “Night 2” mode See “An Overview of Toll Restrictions” on page 7-3 for a review of the TRS types...
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Programming FF7 9# (114)# (0 Note: The default for TRS types 3 and 4 is “1 ” The default for TRS types and 6 is “0 ” Related Programming System Installation Area Code 7-24 DBS 824-l O-400 issued 3/l /95...
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Use this program to permit or restrict all office codes for TRS types 3-6 Programming O=Permit dialing l=Restrict dialing Note: The default for TRS type 3 is “ 1” (restrict) The default for TRS types 4,5 and 6 is “0” @err-nit) Related Programming System Installation Area Code 7-25 Issued 3/l/95 DBS 824-l O-400...
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1 =Restric t dialing Note: The default for TRS 1 l=Type 5 types 3 and 4 is “1 ” The default for TRS types 5 and 6 is “0 ” Related Programming System Installation Area Code DBS 824-l O-400 Issued 3/l /95 7-26...
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O=Permit dialing Special Area Codes Related Programming Special Area Code Table For TRS Types 3-6 FF7 4## (l-4)# (000-999)# Special Office Code Table For TRS Types 3-6 FF7 5# (1-4)# (000-999)# (0 or l># DBS 824-l O-400 7-27 issued 3/l /95...
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Page An Overview of Least Cost Routing Least Cost Routing (LCR) Area Codes Special LCR Area Codes Special LCR Office Code Tables 8-10 Time Priority Route Tables 8-11 8-13 LCR Trunk Groups 8-15 LCR Delete Tables DBS 824-10-400 Issued 3/l/95...
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Each Time Priority Route Table has three elements The elements are In DBS 824 programming, the tables are referred to by number Table Position and Priority of day during which it is used For example, a table assigned to position “1”...
Table 8-3 (xx = route table number) Table 8-2 LCR table descriptions Purpose LCR Table “Least Cost Routing Associates area codes with Time Priority Route Tables “Least Cost Routing Associates office codes with Time Priority (LCR) Office Codes” Route Tables DBS 824-l O-400 Issued 3/l 195...
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1 A user dials a number 2 The number is checked against the LCR tables to determine the Time Priority Route Table that should be used (If the number is not in an LCR DBS 824-l O-400 Issued 3/l /95...
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) If no trunks are available in any trunk group, the user can dial “2” to have the DBS 824 call back when a trunk becomes open When the DBS 824 recalls, the user accesses a line, and the DBS 824...
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Time Priority Route Tables FF8 5# (Table)# (Position)# (Ti-unkGrp)# Notes FLASH key cannot be used to get a second dial tone The flash operation is disabled to prevent second calls from being placed over inappropriate routes DBS 824-l O-400 Issued 3/l /95...
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FLASH Key Interaction Once a trunk is accessed through LCR, the Notes FLASH key cannot be used to get second dial tone The flash operation is disabled to prevent second calls from being placed over inappropriate routes DBS 824-l O-400 Issued 3/l /95...
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Address FF8 3## (I-4)# (000-999)# Description Four special area codes can be specially chosen for LCR routing In DBS 824 programming, the special area codes are assigned numbers 1,2, 3, and 4 The special area codes are tied to four special LCR office code tables An “office code table”...
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Programming To assign a special LCR office code Time Priority Route Special Area Office Code O=Remove from table Table (l-6) Code (l-4) l=Add to table Issued 3/l /95 8-10 DBS 824-l O-400...
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Time priority Route Tables are Table Number Time priority Route Tables are identified by numbers l-6 In DBS 824 programming, the tables are referred to by number Table Position and Priority of day during which it is used For example, a table assigned to position “1”...
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FF8 5# (l-6)# (1-24)# CONF ON/OFF Time Priority Route Position Table ( l-6) Related Programming Least Cost Routing (LCR) Access FFl 2# l# 3# (0 or l)# LCR Trunk Groups FF8 6# (TrunkGrp)# (Position)+/ (Trunk)# DBS 824-l O-400 Issued 3/l /95 8-12...
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LCR tries the trunk in position The third trunk is busy The fourth trunk is busy LCR tries the trunk in position 1 of the next trunk group, as determined by the Time Priority Route Table (program address 8-13 DBS 824-l O-400 issued 3/l 195...
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LCR Trunk Groups Programming FF8 6# (114)# (l-4)# (1-6 or l-8)# LCR Trunk Group Position Trunk Number CPC-S l-6 CPC-M 1-8 8-14 DBS 824-l O-400 Issued 3/l /95...
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FF8 7# (114)# LCR Trunk Group Deletion First, Addition Next If digits are being added and deleted from the Notes same trunk group, the DBS will delete digits first, then add digits Issued 3/l /95 DBS 824-l O-400 8-l 5...
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Outbound DTMF Signal Duration for Auto-Dialed Digits FF2 (Trunk)# Deletion First, Addition Next If digits are being added and deleted from the Notes same trunk group, the DBS will delete digits first, then add digits DBS 824-l O-400 Issued 3/l /95 8-16...
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9. Copy Program Settings (FF9) Use the FF9 program addresses in this chapter to copy settings among trunks extensions and FF keys This chapter covers the following topics Topic Page Trunk Copy I 9-4 I FF Key Copy DBS 824-10-400 issued 3/l/95...
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Note: You must enter two pound-signs (#I#) at the end of this address (Source) Trunk Number (Target) Trunk Number CPC-M l-8 Restriction Regarding Priwte Trunks Notes This program copies all trunk attributes except the Private Trunk Line attribute DBS 824-l O-400 Issued 3/l /95...
200 to station 300, station 300 will be able to retrieve 200’s messages Station 300 can retrieve 200’s messages because the Call Forward ID Code for 200 is also assigned to 300 DBS 824-l O-400 Issued 3/l /95...
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FF Key Copy FF Key Copy Address FF9 3## (ExtPort)# (ExtPort)## Description Use this program to copy all the attributes of one extension’s FF keys to another Copying must be done on an extension-by-extension basis The first extension port number of this address is the FF key source, and the second extension port number is the FF key target Programming Note: You must enter two pound-signs (W) at the end of this address...
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10. Speed Dial Programming (FFlO) Use the FFlO program addresses in this chapter to program speed dial numbers This chapter covers the following topics Topic Page 10-3 System Speed Dial Numbers Personal Speed Dial Numbers DBS 824-10-400 1 o-1 Issued 3/l/95...
The range of available SSD codes depends on the CPC card installed in your DBS 824 system and on the speed-dial mode selected (using program address FFl 2# l# 33#) In Standard mode, up to 90 SSD numbers...
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DSS Key Clears entered data <- Backspaces Backspaces -> Forward spaces Inserts a pause Initiates trunk group access For example will access pooled trunk group 81, then pause, and then dial 555-1212 1 o-4 DBS 824-l O-400 Issued 3/l /95...
Use this program to set up Personal Speed Dial (PSD) codes and their related phone numbers The range of available PSD codes depends on the CPC card installed in your DBS 824 system, and on the speed-dial mode selected (using program address FF12# l# 33#) In Standard mode, up to 10 PSD numbers...
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Table 10-4 DSS key functions in Personal Speed Dial programming DSS Key Function Clears entered data CON-F I Backspaces Backspaces -> Forward spaces Inserts a pause Initiates trunk group access For example then dial 555-1212 Issued 3/l /95 DBS 824-i O-400 1 O-6...
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(ExtPort)# (26-33)# (O-39)++ Note: Some screens cannot be set to display during certain call processing operations Main Menu FF3 (ExtPort)# (26-33)# l# Personal Speed Dial System Speed Dial FF3 (ExtPort)# (26-33)# 2# FF3 (ExtPort)# (26-33)# 3# DBS 824-10-400 Issued 3/l/95...
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FF3 (ExtPort)# (26-33)## 5# FF3 (ExtPort)# (26-33)# 4# Help Menu 3 Help Menu 2 FF3 (ExtPort)# (26-33)# 7# FF3 (ExtPort)# (26-33)# 6# Attendant Menu 2 Attendant Menu 1 FF3 (ExtPort)# (26-33)# 9# FF3 (ExtPort)# (26-33)# 8# DBS 824-l O-400 Issued 3/l I95...
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This appendix gives an overview of these programming methods Terminal Programming Through a Direct Connection To program the system through a PC or terminal connected to the DBS 824 s CN2 serial port 1 Make certain the cables are configured and connected as described in...
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3 Ask the operator to transfer you to the SLT extension number that is connected to the modem 4 After the DBS 824 displays the “Remote Programming” banner screen on the computer, type P then press ENTER 5 Follow the directions on the screen to access the desired program...
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Terminal (Remote) Programming, either SMDR or Bus Monitor is active When you enter Terminal Programming (#99xXxX), the other function stops When finished, the SMDR or Bus Monitor function resumes The DBS 824 can be reset to the desired SMDR or Bus Monitor mode by entering (or...
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BLF delayed ring 1-32 CO busy tone detection 2 19 1-113 Data length (maintenance port) l-75 Detection timer 1 48 Data length (SMDR) monitor mode l-50 l-109 Day mode start timer Busy override receive 3-13 Issued 3/l /95 DBS 824-l O-400 index-l...
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When receiving a page 3-32 External ringer device 1-42 Door phones 1 125 Door opener access code 1-129 Door opener relay timer Feature codes for FF key assignment 5-4 Extensions 1-123 FF key assignments Issued 3/l /95 DBS 824-i O-400 Index-2...
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CO ring assignments for hunt groups 4 21 Least cost routing 1-116 Night 2 mode start timer add tables 8 16 1-14 Non-appearing trunk hold area codes 8 7 call processing flow 8 5 DBS 824-i O-400 Issued 3/l /95 Index-3...
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CO flash timer l-90 maximum dialed digits for TRS 3-6 7-8 CO ring cycle detection timer 1-93 l-109 night CO TRS O-7 for individual trunks 7- Day mode start timer 1 97 Dial pause timer Issued 3/l /95 DBS 824-l O-400 Index-5...
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VAU port assignment 3 52 Verified forced account codes 1 60 Voice mail busy tone l-25 Volume receiving, digital SLT 3-44 l-111 Wait timer for auto-repeat dialing X ON/X OFF 149 X ON/X OFF (maintenance port) 1-76 Index-6 DBS 824-l O-400 Issued 3/l /95...
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Panasonic” Section 450 Digital Business System Programming Forms and DBS 824 Tables...
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The information contained in this document is subject to change without notice and should not be construed as a commitment by the Panasonic Communications & Systems Company (PCSC) PCSC reserves the right, without notice, to make changes to equipment design as advances in...
Most of the parameters with unlisted settings do not need to be changed from the default If a change is required, refer to the DBS 824 Section 400, In many cases, the actual programming telephone entry is a 0 or 1 with the meaning determined by...
Attendant Override Disabled (0) Enabled (1) Extension (BLF) Delayed Ring See Section 400 ( 25 on/ 25 off/ 25 on/3 5 off 0) Transfer Ring Pattern Page Circol Remains Open (0) Open 60 set (1) Page Duration Issued 8/l/95 DBS 824-10-450...
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Stop Bit Length &taint.) 1 5 bit (2), 2 bits (3) 1 bit (1) Data Length (Maint ) bits (3) 8 bits (4) Access Code (up to 3 digits) (,** No Entry) PBX Access Code 2 DBS 824- lo-450 Issued 8/l/95...
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No External Page and Relay Operation (0) External Page Interface Control External Page and Relay Operation (1) Paging Group 6 External Page Interface Control for No External Page and Relay Operation (0) External Page and Relay Operation (1) Paging Group 7 DBS 824-10-450 Issued 8/l/95...
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These forms may be reproduced as needed by certified DBS Dealers and Technicians Note: Make certain that features are not in use before disabling Some feahxes that are disabled from the Class of Service while in use cannot be cancelkd (for example if BGM is removed from COS while in use BGM cannot be turned om Table 2: Extension Class 0f Service Extension Feature (Default is Disabled...
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K e y 5 OD C O N F IDCKOUI’ QC Key 10 Table 4: Custom Large LCD Screen Assignments Screen Number Feature Code Screen Number Feature Code Text Text Feature Code Soft Key # (25 39)# (Soft Soft Key # (25 39)# (Soft Key)# (Code)# DBS 824-10-450 Issued 8/l/95...
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Ext Hold Recall Timer for CO Calls Ext Transfer Recall Timer for CO Calls See Section 400 1140 set - 7) See Section 400 (140 set Ext Delayed Ring Timer See Section 400 (12 see Al 38 23# (0 15)# DBS 824-10-450 Issued 8/l/95...
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Remote Programming and DISA Codes (FFl 4X through Al 6#) 4-digit ID code (9999) Remote Programming ID Code 4 digit ID code . 4 digit ID code (9999) Programming Authorization Code (FFl 7#3 ID Code for System Programming 4 digit ID code (9999) DBS 824-10-450 Issued 8/l/95...
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Door Phone Ring Pattern (4 set between rings - 1) (1 4)# 6# (0 5)# Door Opener Relay Timer (4sec -1) Note See also “Door Opener Access Code Required” setting (FF12# l# 40#) on page 3 DBS 824-10-450 Issued 8/l/95...
_ Ul - These forms may be reproduced as needed by certified DBS Dealers and Technicians Section 3 - Extension Settings (FF 3) Table 9: Extension Programming Features Extension Port # (1 - 24) Feature Extension Number (System defaults to 3 digit numbers See also Table 18 on page 27 ) (Usually Automatic See Section 400) EM/24 Port...
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(0) Include(l) PageGroup Member Exclude (0) Include (1) FF3 (l-24)#21#(0 orl)f Exclude (0) Include (1) Page Group5 Member Exclude (0) Include (1) Page Group6 Member Exclude (0) Include (1) Exclude (0) Include (1) FF3 (l-24)#25#(0 or 1)# DBS 824-10-450 Issued 8/l/95...
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Table 9: Extension Programming Features Extension Port # (1 24) Feature Extension COS Assignment (0 8) tone (1) Ringback tone (2) SLT Hook-flash Brokers Hold (0) Conference (1) Extension Ring Pattern (O-9) DSLT Receiving Volume Normal (0) Loud (1) DBS 824-10-450...
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VAU Hunting Priority No Priority (0) Priority (1) SLT Disconnect Signal Disabled (0) Enabled (1) VAU Port Assignment Not VAU (0) VAU (1) Hot Dial Pad Disabled (0) Enabled (1) Auto-Redial on Extensions Disabled (0) Enabled (1) DBS 824-10-450 Issued 8/l/95...
With CPC-S use 1 - 16 for Extension for UNA With CPC-M use 1 - 24 for Extension for UNA ports, 25 By default all trunks rings ports 1 and 2 for CO Day Night1 and Night2 Ring Assignments DBS 824-10-450...
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With CPC-S enter 23 for Hunting Group 1 24 for Hunting Group 2 25 for Hunting Group 3 and 26 for Hunting Group 4 With CPC-M enter 31 for Hunting Group 1 32 for Hunting Group 2 33 for Hunting Group 3 and 34 for Hunting Group 4 DBS 824-10-450 Issued 8/l/95...
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FF4 3#(1-4)#18# (10 69 or100 699)# Hunt Group Member Position 15 Extension # FF4 3# (l-4)# 19# (10 69 or 100 699)# Hunt Group Member Position 16 &tension # FF4 3# (l-4)# 20# (10 69 or 100 699)# DBS 824-10-450...
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Position 2 secretary does not cover until position 1 secretary is set to Do Not Disturb Call Forward, Absence Message or Busy on all MCO/ML keys Position 1 and Position 2 phones require a DSWBLF key for all members DBS 824-10-450 Issued 8/l/95...
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1st DSS 72 Console for 2nd Attendant __ FF5 (19 CPC-S or 27 CPC M)# (Key No )# (Feature Code)# 2nd DSS 72 Console for 2nd Attendant - FF5 (2~CPC-S or 28 CPC M)# (Key No ># (Feature Code)# Table 16: DSS Kev Issued 8/l/95 DBS 824-10-450...
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2nd DSS 72 Console for 1st Attendant - (No Default) 1st DSS 72 Console for 2nd Attendant __ 2nd DSS 72 Console for 2nd Attendant ___ (No Default) Default DSS 72 Key Assignments (3-Digit Numbering) EM/24 Extension Port Related Key Phone Extension Port DBS 824-10-450 Issued 8/l/95...
Page 490
Date Page o Site These forms may be reproduced as needed by certified DBS Dealers and Technicians Table 17: EM/24 Key Assignments FF5 (Ext Port)# (Key No )# (Feature Code)# DBS 824-10-450 Issued 8/l/95...
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Site Date Page - of ___ These forms may be reproduced as needed by certified DBS Dealers and Technicians Default EM/24 Key Assignments DBS 824-10-450...
These forms may be reproduced as needed by certified DBS Dealers and Technicians Section 6 - Name and Message Assignments (FF6) Table 18: Extension Names Extension No Name (Up to 10 Characters) Extension Port FF3 (1 24)# # (Ext No)# Note Name assignments require a DSW72 for programming DBS 824-10-450 Issued 8/l/95...
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3 digits CONF (Name)# 000-l 99) Notes Name assignments require a DSS/72 for programming With CPC-M, see also Speed Dial Mode Assignment - FF1 2# 1# 33# ( Standard Mode - 0, Add-On Mode - 1) DBS 824-10-450 Issued 8/l/95...
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(Phone Number)# (Phone Number)# 3 digits 900 939) 981908 Notes Name assignments require a DSS/72 For CPC-M, see also Speed Dial Mode Assignment - FF12# I# 33# ( Standard Mode - 0, Add-On Mode - 1) DBS 824-10-450 Issued 8/l/95...
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711 (Allow 0 Deny 1) FF7 1%9# (O/l)# 811 (Allow 0 Deny 1) FF7 l# lO# (O/l)# Dialing Plan Switch Old Plan (0) New NANP (1) Equal Access Code Format Old Format 10xXx (0) New Format 101XxXx (1) DBS 824-10-450 Issued 8/l/95...
Page 497
These forms may be reproduced as needed by certified DBS Dealers and Technicians Table 26: TRS Restrictions for Extension Ports International Calling on Extensions Operator Access Restrict (0) or Check International Restrict Extension Port (0) or Permit (1) Calls Switch (1) FF7 1# 18# (Ext Port)# (O/l)# DBS 824-10-450 Issued 8/l/95...
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Date P a g e - o f Site These forms may be reproduced as needed by certified DBS Dealers and Technicians Table 29: 7 Digit Toll Restriction for TRS Types 2-6 Parameter Setting 7 Digit Toll Restriction for TRS Types 2 6 Do not check 7 Digit table (0) Check Special 7 digit table for TRS Types 2 6 (1) (See below)
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P a g e - o f These forms may be reproduced as needed by certified DBS Dealers and Technicians Day FF7 7# (Ext Port)# (lbmk)## (TRS Type)# Table 31: Day/Night TRS Types for nunk Extension Port Issued 8/l/95 DBS 824-10-450...
Page 501
Special Area Code 1 Defaults - Special Codes Allowed All Special Office Codes Special Area Code 2 Defaults - Allowed All Special Offke Codes Special Area Code 3 Defaults - Allowed Special Area Code 4 Defaults - Special Offke Codes Issued 8/l/95 DBS 824 lo-450...
Page 502
Allow (Circle) or Deny (X-Out) Notes: TRS Type 6 Area Code defaults allow dialing and Office Codes defaults allow dialing Special Office Code Table 1 and 2 defaults restrict dialing Special Office Code Table 3 and 4 defaults allow dialing Issued 8/l/95 DBS 824-10-450...
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TRS Type 5 Area Code defaults allow dialing and Office Codes defaults aIlow dialing TRS Type 6 Area Code defaults allow dialing and Office Codes defaults allow dialing Special Office Code Table 1 and 2 defaults restict dialing Special Office Code Table 3 and 4 defaults allow dialing DBS 824-10-450 Issued 8/l/95...
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TRS Type 5 Area Code defaults allow dialing and Office Codes defaults allow dialing TRS Type 6 Area Code defaults allow dialing and Office Codes defaults allow dialing Special Office Code Table 1 and 2 defaults restrict dialing Special Office Code Table 3 and 4 defaults allow dialing Issued 8/l/95 DBS 824-10-450...
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TRS Type 6 Area Code defaults allow dialing and Office Codes defaults allow dialing Special Office Code Table 1 and 2 defaults restrict dialing Special Office Code Table 3 and 4 defaults allow dialing DBS 824- 1 O-450 Issued 8/l/95...
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No )# 3# (Trunk Port)# Priority 4 Trunk Port No )# 4# (Trunk Port)# Deletion Digits (Up to 16 Digits) No )# (Deletion Digits)# Add/Delete Digits Addition Digits (Up to 16 Digits) No )# (Addition Digits)P DBS 824-10-450 Issued 8/l/95...
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Route Table For Long For Local or For Backup Priority Position Distance or 700am 759am Priorii 2 Priority 3 Priority 4 800am 459pm Priority 19 Priority 20 Priority 21 Weekend Priority 22 Priority 23 Priority 24 DBS 824-10-450 Issued 8/l/95...
Page 508
Select one of the following Table 39: LCR Area Code/Office Code Table (000-249) Circle All Codes To be Included 094 I Note There are no default settings for LCR All applicable appropriate area codes and office codes must be entered DBS 824-10-450 Issued 8/l/95...
Page 509
Select one of the following FF8 2#(1-6)#(000 999)# Table 40: LCR Area Code/Office Code Table (250-499) Circle All Codes To be Included Note There are no default settings for LCR All applicable appropriate area codes and office codes must be entered DBS 824-10-450...
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Office Code Number Table 41 LCR Area Code/Office Code Table (500-749) Circle Ail Codes To be included: Note There are no default settings for LCR All applicable appropriate area codes and office codes must be entered DBS 824-10-450 Issued 8/l/95...
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Check one of the following Table 42: LCR Area Code/Office Code Table (750-999) Circle All Codes To be Included 7.51 Note There are no default settings for LCR AlI applicable appropriate area codes and office codes must be entered DBS 824-10-450 Issued 8/l/95...
Page 512
Special LCR Area CodeTable (R8 3#1#(000-999)# Special AreaCode Table 3 (FF8 3#3#(000 999)# Special AreaCode Table4 (FF8 3#4#(000-999)# Special LCR Offke Codes for LCR Area Code Table Table 44: Special LCR Office Code Table) Enter All Codes To be included Issued 8/l/95 DBS 824- 10,450...
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Panasonic” Section 700 Feature Digital Business System Operation DBS 824 n mmum...
The information contained in this document is subject to change without notice and should not be construed as a commitment by the Panasonic Communications & Systems Company (PCSC) PCSC reserves the right, without notice, to make changes to equipment design as advances in...
Off-Premises Extension l-27 Paging l-28 Power Failure Transfer l-29 Remote Maintenance 1-31 Remote Programming Mode l-31 Station Class of Service l-33 Station Hunting l-34 Station Message Detail Recording (SMDR) l-37 l-38 Toll Restriction . . . DBS 824-10-700 Issued 3/i/95...
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Absence Message Auto Redial Auto-Repeat Dial Busy Override Call Coverage Groups 3-10 Call Duration Display 3-10 Call Forwarding 3-14 Call Hold 3-14 Exclusive Hold 3-15 System Hold 3-17 Call Park 3-19 Call Pickup 3-20 Group Call Pickup DBS 824-10-700 Issued 3/l/95...
Page 517
Prime Line Preference 3-71 Private Line 3-72 Reminder Call 3-73 Ringing Line Preference 3-74 Saved Number Redial 3-75 Speed Dialing 3-78 System Speed Dial 3-80 Speed Dial Linking 3-81 Station Lockout Trunk-to-Trunk Transfer 3-82 DBS 824-l O-700 Issued 3/l /95...
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Chapter 4. DSLT Features DSLT Absence Message Busy Override Call Forwarding Call Hold 4-10 Call Park 4-12 Call Pickup 4-12 Direct Call Pickup 4 13 Group Call Pickup 4-14 Call Transfer 4-14 Blind Transfer 4-15 Screened Transfer 4-16 Call Waiting 4-18 Camp-on 4-20...
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5-13 Group Call Pickup 5-14 Call Transfer 5-14 Blind Transfer 5-15 Screened Transfer 5-17 Call Waiting 5-19 Camp-on 5-20 Conference Calls 5-21 Dial “0” for Attendant 5-22 DTMF Stations 5-22 Direct Trunk Access 5-23 Do-Not-Disturb (DND) 5-24 Intercom Calling 5-25 Last Number Redial 5-26 Meet-Me Answer...
Chapter 1. System Features This chapter contains detailed descriptions of DBS 824 System Features System Features are either available on a system-wide basis or aid in the overall administration of the DBS 824 This chapter covers the following topics Topic...
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Topic Page 1-41 Trunk Name Assignment 1-42 Trunk Queuing 1-43 l-44 Voice Mail Ringing l-45 VAU Port Assignment l-46 Walking TRS Class of Service Issue Date 3/l/95 DBS 824-l O-700 l - 2...
If you are using a Single Line Telephone (SLT), dial “#7 ” Enter the Account Code (up to 10 digits) 4 Press “# ” “Entered Account ##” appears on the display Press a vacant CO key or dial a trunk access code DBS 824-l O-700 Issue Date 3/l/95...
Extensions with the Verified Account Codes feature disabled can place calls based on the TRS type assigned to the extension If a user wishes outside to place a call that would normally be restricted at the extension the user can DBS 824-i O-700 Issue Date 3/i/95...
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An SMDR printer or external call accounting system is required to collect account code records Considerations Verified account codes are for outgoing calls only The maximum number of verified account codes is 100 Each verified account code must consist of 4 digits DBS 824-i O-700 issue Date 3/l/95...
Answer Supervision for Voice Mail (CPC-S and CPC-M) Description This feature allows the DBS 824 to send an answer signal to third-party voice mail systems Sending an answer signal provides quicker response time between the DBS 824 and the voice mail system...
If the called extension does not answer and is forwarded to voice mail, the DBS 824 sends a call forward ID code back to the voice mail system During transmission of the answer signal code, other DTMF digits and...
Press “#lo ” Dial extension number 300 Enter the four-digit auto set relocation code assigned to extension 300 Replace the handset. All programmed extension features, TRS, and LCR settings from 200 are transferred to 300 DBS 824-l O-700 Issue Date 3/l/95...
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The following types of data can be transferred using this feature Settings may not be transferred between extensions of different types In other words, an SLT and a KTEL cannot exchange program settings Attendant 1 is excluded from this feature DBS 824-l O-700 Issue Date 3/l/95...
To turn Background Music off Press the ON/OFF key The phone issues intercom dial tone The ON/OFF LED lights 2 Dial “#53 ” “BGM OFF” appears on the display Press the ON/OFF key Issue Date 3/l/95 DBS 824-l O-700 l-10...
The input impedance for the music source is 10k ohms The maximum input level is 10 dB Battery Alarm (CPC-S and CPC-M) Description The DBS 824 will display “BA’ITERY ALARM” on the attendant phone when the system reverts to battery power DBS 824-l O-700 l-11 Issue Date 3/i 195...
Description The DBS 824 uses two 1Zvolt batteries The backup batteries are connected in a series circuit, using cables provided with the DBS 824 With maximum traffic, the backup batteries last up to 40 minutes The backup batteries should be replaced about every 3 years...
(CPC-S and CPC-M) Description The DBS 824 supports Caller ID (CID), a service offered by local central offices, sends calling number information from the local CO to the DBS 824 Users who have display telephones can see CID information as incoming...
Description or PBX lines The DBS 824 supports up to 8 access codes for dialing centrex or a PBX These access codes allow the DBS 824 SMDR output to exclude the number dialed to reach a centrex or PBX line...
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To make a DISA call to an extension Dial the DISA trunk number Once you hear DISA tone from the DBS 824, enter the 4-digit DISA code (if an incoming DTSA code is assigned) If the incoming DISA code is not assigned, proceed to the next step...
Page 535
MFR &circuit VB-43431 circuit card is used extensions when the Zcircuit MFRU VB-42431 circuit card is used See the DBS 824 Installation Manual (Section 300) for more information DISA can be used to access extensions as well as outside numbers...
Distinctive trunk call ringing patterns can be set up for each extension using the Distinctive Ringing feature Distinctive Ringing allows users to determine which extension is ringing when several telephones are in the same area If no 1-17 DBS 824-l O-700 Issue Date 3/l /95...
Door Box is an intercom that allows visitors to announce their presence from the office door The door opener enables a user to unlock the door using a telephone Door openers are not sold by Panasonic, they can be purchased separately from an electronics dealer The Door Box is installed through the...
Page 538
Door Box calls cannot be call forwarded or be hunting or coverage group members The Door Opener can be set to open for 2 to 12 seconds While the Door Opener is functioning, a call from another Door Box cannot be answered 1-19 Issue Date 3/l/95 DBS 824-i O-700...
Once DTMF dialing is invoked, the user cannot switch back to pulse dialing without disconnecting the call Changing from dial pulse to DTMF is possible even if the “*” or ‘W key is programmed for speed dialing l-20 DBS 824-l O-700 issue Date 3/l/95...
Hunting Priority for VAUs System Features Hunting Priority for VAUs (CPC-S and CPC-M) Description This feature allows hunting priority to be assigned to calls that ovefflow from the hunt group to the VAU If the caller hears the VAU message and then decides to dial back into the hunt group, he or she is placed before other calls that have just entered the hunt group queue For an illustration of the flow of calls, see Figure l-l...
Independent Timers System Features FF3 (Extension) VAUHunting Priority Considerations The following call types are routed to the first VAU message All recalls are routed to the second VAU message Independent Timers (CPC-S and CPC-M) Description The DBS $24 provides separate timers for Call Forwarding-No Answer, CO Delayed Ring, Extension Delayed Ring, and Hunt Group--No Answer The Call Forwarding-No Answer timer determines how long a call will ring an extension before forwarding...
However, the FF keys will not light If the LCR feature is deactivated, Pooled Trunk Access is selected automatically Your system can be programmed to use the LCR feature for all outgoing calls Issue Date 3/l/95 DBS 824-l O-700 l-23...
Music-on-Hold Music-on-Hold (CPC-S and CPC-M) The DBS 824 can provide Music-on-Hold to parties on hold on a CO line The Music-on-Hold feature can also be used to play announcements or advertisements if desired The system can provide Music-on-Hold with the internal MOH resource on systems using the MPR card option (CPC-M only) See “Background Music”...
Day, Night1 and Night2 modes ) Press the ON/OFF The ON/OFF LED goes off “NIGHT MODE” or “NIGHT2 MODE” appears on the display To switch to Day Mode Press the The phone issues intercom dial tone l-25 DBS 824-l O-700 issue Date 3/l /95...
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FF4 (Ringing and Hunt Groups) CO Night2 Ring Assignments Hardware Requirements an external ringing device, such as a night bell External paging and ringing devices are not provided with the DBS 824, they must be purchased separately Considerations Day, Night and Night 2 modes can be assigned to FF keys on an attendant...
Description through the Off-Premises Extension (OPX) Adaptor Off-premise phones can be connected through a direct line to the DBS 824 or through the central office, depending on how far they are from the main cabinet. For specifications, see Installation (Section 300)
Press “#I,” then enter the number of the desired Paging Group (00-07) The EXT LED lights Make your announcement Replace the handset. Related Programming FF3 (Extension) Page Group (O-7) Extensions Hardware Requirements External relays and an amplifier are required for external paging Considerations l-28 DBS 824-i O-700 Issue Date 3/l/95...
Power Failure Transfer System Features If an external paging system has been connected to Paging Groups 00-07, pages can be made through the external speakers Voice Paging can also be heard over the extensions in groups 00-07 An extension can belong to more than one paging group A maximum of eight Paging Groups can be assigned to a system Additional pages cannot be sent when someone is paging group 00 In fact, if you page group 00 while other extensions are paging groups 01-07, the...
Page 549
For added protection against power outages, backup batteries can be installed in the DBS 824 Backup batteries provide full telephone service and system features to all DBS 824 extensions for a limited amount of time With maximum traffic, the backup batteries last up to 40 minutes...
(CPC-S and CPC-M) Description The DBS 824 can be programmed from a remote terminal or from a remote PC by connecting via modems to the Maintenance port on the Serial Interface Unit (SIU) The Remote Programming Mode may also be used locally by...
Page 551
When not in remote programming, either SMDR or a Bus Monitor is active When the remote programming mode is entered (by Monitor function resumes You may set the DBS 824 in the desired SMDR or Bus Monitor mode by entering or have someone on site enter the following...
Group Pickup (70) Message Waiting Set (2) Busy Override (4) Call Waiting (3) Central Office Call Queuing (2) SLT Transfer (8) Call Forwarding External Note: Related Programming FF3 (Extension) Extension Class of Service Assignment DBS 824-i O-700 l-33 Issue Date 3/l/95...
Three types of hunt groups are available Terminal, Distributed, and Longest Idle In addition, a software-defined pilot extension number is available The DBS 824 also allow calls from busy hunt groups to overflow to a transfer extension The transfer extension can be the pilot of another hunt group, the...
Page 554
The Hunt Group No Answer Timer determines how long a hunt group member rings before the call is transferred to the next hunt group member Issue Date 3/l 195 DBS 824-l O-700 1-35...
Page 555
System Features Station Hunting A call arriving at the the pilot number of a hunt group will hunt to a member that has call forwarding set, unless call forwarding is set to an outside number The following call types will hunt to a member that has call forwarding set In order for an extension to be permanently call forwarded to the pilot number of a hunt group, the hunt group pilot number must be 244 or...
With Caller ID information "Private' codes Area appears with calls that have restricted Caller SD display and !'Out of appears with calls that originated out of the CO s area DBS 824-l O-700 1-37 Issue Date 3/l/95...
Inbound ringing trunks can be answered by or transferred to Type 0 extensions Intercom calls are allowed Cannot perform Group Call Pickup Full restriction of outbound dialing (except 911) Inbound ringing on all trunks Intercom calls are allowed Group call pickup is allowed Issue Date 3/l/95 DBS 824-l O-700...
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Station Lockout Key Code Restriction A key code must be entered before calling out when the Station Lockout feature is activated Account Code Restriction An Account Code must be entered before calling out. Issue Date 3/l /95 DBS 824-l O-700 l-39...
(CPC-S and CPC-M) Description Trunks can be placed in trunk groups When a trunk group is accessed, the DBS 824 automatically selects an open trunk from the group Operation To access a trunk group, do one of the following group access codes are 9,81,82,83,84,85, and 86...
FF6 (Name and Message) Trunk Name Assignment Considerations Trunk names can be assigned with a DSS or an attendant phone If a text name is assigned to a CO trunk, the trunk number does not appear on the display DBS 824-l O-700 issue Date 3/l/95...
The outside line is automatically accessed The phone issues dial tone “CO TALK #XX” (where “XX” is the line number) appears on the display Related Programming FF3 (Extension) Extension Class of Service Assignment Issue Date 3/l/95 DBS 824-l O-700 l-42...
Operation To answer a UNA call Pick up the handset. The phone issues intercom dial tone 2 Dial ‘78” “CO TALK #XX” appears on the display (where “XX” = the trunk number) DBS 824-l O-700 l-43 issue Date 3/l /95...
FF4 (Ringing and Hunt Groups) CO Night Ring Assignment Hard ware Requirements An external ringing device is not provided with the DBS 824 It can be purchased separately from an electronics dealer An external amplifier and speakers are not provided with the DBS 824,...
Description The Voice Announce Unit (VAU) is a digital answering device that can be connected to the DBS 824 It provides for the recording and playback of up to two voice messages, along with the ability to transfer incoming calls...
Press “# ” Replace the handset. To use a Walking Class of Service code Rick up the handset of an extension other than your own The phone issues intercom dial tone 2 Dial “#13 ” Issue Date 3/l/95 DBS 824-l O-700 1-46...
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The Walking Class of Service code for that extension appears on the display Considerations Walking Class of Service can be used by KTELs, DSLTs, and SLTs A Walking Class of Service code can be used on more than one extension DBS 824-l O-700 1-47 Issue Date 3/l/95...
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Walking TRS Class of Service System Features If an extension is locked out, the Walking Class of Service feature will override the lockout LCR and TRS dialing privileges follow the Walking Class of Service DBS 824-1 O-700 Issue Date 3/l/95...
Attendant Control of Absence Messages, Attendant Groups Dial Tone Disable 2-10 2-11 2-13 Headset Operation Key Bank Hold 2-14 2-14 Station Lockout Code Assignment 2-17 System Time and Date Control 2-18 2-20 Traffic Measurement Walking COS Confiiation 2-22 DBS 824-10-700 Issued 3/l/95...
Attendant Features Attendant Assignment of Speed Dialing (CPC-S and CPC-M) Description The attendant can assign system speed dialing numbers System speed dialing numbers are shared by all DBS 824 extensions Operation ON/OFF Press the The phone issues intercom dial tone...
“CONF XXX YYY” (where “XXX” and “YYY” are the extension numbers) appears on the display Related Programming Considerations Replace the handset to exit the three-party conference call The alert tone can be turned on or off through system programming DBS 824- 1 O-700 issued 3/l /95...
2 Dial “76 ” Enter the Park Number assigned to the call “PARK PICK XX” (where “XX” is the park number) appears, and then “CO TALK #XX” (where ‘XX” is the trunk number of the call) appears DBS 824-l O-700 issued 3/l /95...
Press the ON/OFF key The phone issues intercom dial tone The ON/OFF LED lights Press the CONF key Dial the extension number Press “* ” Press the ON/OFF key The ON/OFF LED goes off Considerations Issued 3/l /95 DBS 824-i O-700...
Press FLASH after each letter Press CONF to switch between numbers and letters To store your entry, press HOLD assign names to System Speed Dial numbers Pick up the receiver or press the ON/OFF key 2 Press PROG DBS 824-l O-700 Issued 3/l /95...
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Use the dialpad sequences shown in Table 2-l to enter letters and/or numbers Press FLASH after each letter Press CONF to switch between numbers and letters To store your entry, press HOLD Table 2-1 Key sequences for text assignment Issued 3/l /95 DBS 824-l O-700...
(CPC-S and CPC-M) Description The DBS 824 can accommodate up to four attendant positions The first attendant is fixed at port 1, extension 100 The other Attendants can be set to any port or extension When there is more than one attendant in a system, you...
Press the ON/OFF key The phone issues intercom dial tone The ON/OFF LED lights 2 Press “#50 ” Press the ON/OFF key The ON/OFF LED goes off To reactivate dial tone Repeat the preceding steps DBS 824-l O-700 issued 3/l /95 2-10...
The outside line is placed on hold and the extension is dialed automatically When the attendant is placed in the programming mode, the DSS can be used for inputting text names Figure 2-l shows which keys are pressed for text input. DBS 824-l O-700 Issued 3/l /95 2-11...
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The LED lights red when the extension is busy and green when Absence Message, Call Waiting, or DND is activated Pressing a DSS key while connected to an outside line places the line on hold 2-12 DBS 824-l O-700 issued 3/l /95...
Press “#5 1 ” The ON/OFF LED remains lit To stop using a headset Repeat the preceding steps Hardware Requirements Headsets are not provided with the DBS 824, they must be purchased separately be used DBS 824-l O-700 Issued 3/l /95...
Key Bank Hold Attendant Features Key Bank Hold (CPC-S and CPC-M) Description Key bank hold allows a user on a trunk call to initiate another trunk call by simply pressing an FF key for another trunk When the user presses the FF key, the first trunk call is automatically placed on system hold In addition, the attendant can use key bank hold with DSS/BLF keys to provide one-touch call transfer to an extension For example, if the attendant...
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The incoming caller asks to be transferred to an extension number 2 The attendant checks the DSS/BLF key for the extension If the light is red, the attendant presses the VM key followed by the DSS/BLF key 2-15 DBS 824-l O-700 Issued 3/l /95...
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One-Touch VM Transfer Attendant Features The incoming caller is transferred to the extension’s mailbox Related Programming FF5 (Keys) FF Key Assignment for Extensions FF5 (Keys) FF Key Assignments for DSS Consoles Considerations Once an extension is connected to voice mail, pressing a DSS/BLF key will transmit the extension number stored on the DSS/BLF key to the voice mail system, regardless of what state the DSS/BLF key is in In other words, the extension number is transmitted whether the key is idle, ringing...
“STORE XXXX” (where “XXXX” is the key code) appears on the display Press the ON/OFF ON/OFF LED goes off Considerations A locked extension can be used for Intercom Calls Station Lockout key codes can also be set through system programming DBS 824-l O-700 Issued 3/l I95...
‘MONTH/DAY/YEAR” appears Enter six digits for the month, day, and year For example, to set the date to March 3, 1993, enter “030393 ” 8 Press # “TIME SET MODE appears on the display 2-18 DBS 824-l O-700 issued 3/l 195...
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Press the ON/OFF key The ON/OFF LED goes off Considerations The month is entered in numeric form, but is displayed as the name of the month The day of the week is calculated automatically 2-l 9 DBS 824-l O-700 Issued 3/l /95...
Pressing the #key steps through the trunk numbers and system speed dial numbers Press the ON/OFF key The ON/OFF LED goes off To check other usage rates Replace “#go” in Step 3 with one of the following codes Issued 31 l/95 DBS 824-l O-700 2-20...
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Traffic Measurement Attendant Features Table 2-3 Traffic measurement options Code Operation Display “Incoming NW’ Check the number of incoming calls to a specific trunk “SYS-SPD SS” Check the number of times a System Speed Dial number was used “Clear All Inform” Delete usage data Notes: SS = System Speed Dial number (00-89 or 000-199)
Walking COS Confirmation (CPC-S and CPC-M) The attendant can check the Walhng Class of Semlce ID code of any extenson. Operation 2. Press CONF The Walling Class of Service ID code appears on the display Issued 3/l /95 DBS 824-l O-700 2-22...
Chapter 3. Key Telephone Features This chapter describes DBS 824 key telephone features DBS 824 key telephones are proprietary digital phones that provide feature access through a combination of feature keys and access codes This chapter covers the following topics...
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One-Touch VM Access 3-65 3-67 Pooled Trunk Access 3-68 Prime Line Preference 3-70 Private Line 3-71 Reminder Call 3-72 Ringing Line Preference 3-73 Saved Number Redial 3-74 Speed Dialing 3-75 Station Lockout 3-81 Trunk- to-Trunk Transfer 3-82 DBS 824-10-700 issued 3/l/95...
Key Telephone Features Key Phone As an example of a key phone, Figure 3-l illustrates the DBS 824 key phone model VB-43225 The VB-43225 provides a large display that includes one- touch access to speed dial numbers, telephone features, and help screens...
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“Enter Parameter” appears on the display Enter the time you will return (optiond) See Table 3-2 for examples Press the ON/OFF key The DND/CF LED lights “At Lunch” appears on the display if you selected message code 1 DBS 824-l O-700 Issued 3/l /95...
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Absence Message return times can be input as shown in the following table Table 3 2 Example Return Times for Absence Messages Input Display No input Return Return 9 00 Return 1100 Return 6 15 1035 Return 10 35 DBS 824-l O-700 Issued 3/l/95...
(CPC-S and CPC-M) Description If the Redial key is pressed when the extension is idle or receiving dial tone, the last intercom or outside number is automatically redialed Related Programming FF3 (System) Auto-Redial on Extensions DBS 824-l O-700 issued 3/l /95...
Operation Pick up the handset The phone issues intercom dial tone Dial the extension number When you hear busy tone, dial “4 ” issued 3/l /95 DBS 824-l O-700...
Call coverage is designed for office workers who almost always want their unanswered calls to be routed to the same secretary or secretaries Up to two extensions can be designated as covering phones (secretary) Issued 3/l /95 DBS 824-l O-700...
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If the Call Forwarding feature or the Absence Message feature is activated for covering phone No 1, covering phone No 2 will “cover” the other extensions in the group Voice intercom calls do not activate call coverage Only tone intercom calls can activate call coverage Issued 3/l /95 DBS 824-l O-700...
The duration display shows the number of minutes and seconds the call has lasted The display does not begin right away, it begins either 5 16 or 30 seconds after the call begins, depending on how the DBS 824 is programmed Related Programming Call Forwarding...
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The ON/OFF LED lights 2 Dial “72 ” “ENTER FWD CODE” appears on the display Dial the appropriate call forwarding code Call Forward Code Busy/no answer No answer “ENTER FWD EXTV appears on the display 3-11 DBS 824-l O-700 Issued 3/l I95...
Page 601
Calls to an extension with DND or Absence Message turned on are treated differently, depending on whether they are trunk or intercom calls Intercom calls receive busy tone, trunk calls are routed to the extension Issued 3/l /95 3-12 DBS 824-l O-700...
Page 602
For example, if extension 200 is assigned as the pilot number of a hunt group, hunting will work properly when 200 is dialed However, permanent call forwarding will not work for any extension that is permanently call forwarded to the hunt group pilot number DBS 824-l O-700 3-l 3 Issued 3/l/95...
Key Telephone Features Call Hold Call Hold (CPC-S and CPC-M) The DBS 824 provides both Exclusive and System Hold Exclusive Hold Description With Exclusive Hold, only the extension that held the call can retrieve it Exclusive Hold can be used to hold CO calls and intercom calls...
If you hang up before the other the held outside line will be transferred to that extension extension, (Pressing FLASH releases the extension ) The DBS 824 can provide music-on-hold to callers placed on hold See “Music-On-Hold” (page l-24) for more information System Hold Description...
Page 605
HOLD key to place the call on hold and then press a vacant line key Release the held call by pressing HOLD again (System programming determines whether the call will be placed on Exclusive Trunk Hold or System Trunk Hold ) DBS 824-l O-700 Issued 3/l /95 3-16...
An error tone is issued if you attempt to place more than one intercom call on hold at the same time The DBS 824 can provide Music-on-Hold to callers placed on hold See “Music-On-Hold” (page l-24) for more information Call Park...
Page 607
You can store “75” on an FF key and use it as a Call Park key After placing an outside call on hold, press the Call Park key park the call The Call Park LED will light while the call is parked and then go off when the call is released DBS 824-l O-700 Issued...
Call Pickup Key Telephone Features Call Pickup (CPC-S and WC-M) The DBS 824 provides both directed and group call pickup Direct Call Pickup Description A call to any extension can be answered from another extension using the Direct Call Pickup feature The Direct Call pickup feature can be...
FF3 (Extension) Extension Class of Service Assignment FF3 (Extension) Page Group (O-7) Extensions FF5 (FF Keys) FF Key Assignments for Extensions Considerations Pickup feature will answer the call to the lowest port number first Issued 3/l /95 DBS 824-i O-700 3-20...
Calling using the Group Call Pickup feature You cannot answer Paging or Callback with this feature Call ‘Transfer (CPC-S and CPC-M) The DBS 824 provides two call transfer methods blind transfer and screened transfer Blind Transfer Description Blind transfer allows the transfer of a call directly to an extension, without...
Page 611
Call Forwarding activated, the transfer will recall to your extension after the Transfer Recall Timer expires The other extension’s number and the number of the transferred CO line or extension will appear on your display DBS 824-l O-700 Issued 3/l /95 3-22...
The third party need only pick up the handset to speak to the outside line To use Screened Transfer when Onhook Transfer is disabled Press the HOLD key to place the outside call on hold 3-23 DBS 824-l O-700 Issued 3/l/95...
Page 613
The Attendant can transfer calls while the handset is still in place, even if the system is not set for Onhook Transfer You cannot transfer a call to an extension that has Do Not Disturb or Absence Message activated Issued 3/l /95 DBS 824-l O-700 3-24...
The following messages can be sent using the Call Waiting feature Table 3-4 Call Waiting Text Messages Message Message Code “Visitor Here” Message codes O-4 are not available 3-25 DBS 824-l O-700 Issued 3/l /95...
Page 615
Replace the handset. The current call is disconnected ‘Call Wait-XXX” appears on the display Rick up the handset. You are automatically connected to the extension sending the Call Waiting “Talk-EXT XXX” appears on the display issued 3/l /95 DBS 824-l O-700 3-26...
Page 616
A call on an outside line can be placed on hold before Call Waiting is answered to avoid terminating the original call An Intercom Call, however, must be terminated before Call Waiting can be answered issued 3/l /95 DBS 824-l O-700 3-27...
The following table shows the default text associated with messages l-5 Message Number Message Definition Take A Message Please Hold Messages l-5 can be changed through system programming Programming FF6 (Names and Messages) Call Waiting/OHVA Text Reply Issued 3/l /95 DBS 824- 1 O-700 3-28...
Wait for the extension callback ring To answer the callback ring Pick up the handset when you hear the callback ring “Camp-on Call” appears on the display The system automatically dials the called extension 3-29 DBS 824-l O-700 Issued 3/l/95...
The line LED lights green “CO TALK #XX” (where “xx” is the line) appears on the display Dial the telephone number The dialed number appears on the display Complete the call and replace the handset. 3-30 DBS 824-10-700 Issued 3/l/95...
Conference Calls Key Telephone Features The line LED changes from green to red and then goes off The time and date reappears on the display Related Programming Considerations The duration of a call appears on the display while the call is in progress The SMDR Start Timer can be set to start at 5, 16, or 30 seconds seconds after the last digit of the telephone number is dialed Conference Calls...
Page 621
(The line key LED is lit red ) Steps 2 and 3 must be completed within five seconds of each other Pick up the handset. The three parties can now speak to one another Issued 3/l /95 DBS 824-l O-700 3-32...
Repeat steps l-4 to add another extension to a three-party Conference Considerations The DBS 824 provides 3 four-party conference circuits Press FLASH or hang up to exit a Conference Call The Call Hold feature cannot be used during a four-party Conference Call...
Tone Calling Related Programming FF6 (Names and Messages) Extension Name Considerations If the Attendant‘s name has been stored it appears on the display instead of the extension number 3-34 DBS 824-l O-700 Issued 3/l /95...
To cancel DND Press the ON/OFF key The phone issues intercom dial tone The ON/OFF LED lights 2 Dial “73 ” The DND/CF LED lights Press the ON/ OFF key The ON/OFF LED goes off DBS 824-l O-700 3-35 Issued 3/l /95...
Connecting an EM/24 console to your extension adds twenty-four FF keys By assigning extensions to its FF keys, you can use an EM/24 console as a BLF (Busy Lamp Field) Related Programming FF3 (Extension) Terminal Type Issued 3/l /95 DBS 824-l O-700 3-36...
To assign pre-programmed codes to an FF key Press the ON/OFF key The phone issues intercom dial tone The ON/OFF LED lights Press the PROG key Press the FF key to be programmed “Enter Code” appears on the display 3-37 DBS 824-l O-700 issued 3/l /95...
Page 627
Enter the forward type (0- All calls, l- Busy/No Answer, a-Busy, ~-NO Answer) Press the AUTO key Enter the Speed Dial code (System Speed dial 00-89 or 000-199 or Personal Speed dial 90-99 or 900 - 939) Issued 3/l /95 DBS 824-l O-700 3-38...
Page 628
Press the FF key to be programmed “Enter Code” appears on the display the HOLD Press “Code Cleared” appears To check a programmed FF key ON/OFF Press the The phone issues intercom dial tone ON/OFF LED lights DBS 824-l O-700 3-39 Issued 3/l /95...
Page 629
“9” can used as an outside line group number if it is not used for Paging Call Park Caller ID Log Key DND Activate/Cancel 73 Absence Message Acti- Call Forwarding Alarm Activate/Cancel #4 Station Lockout 74, lockout code (max 4 digits) 3-40 DBS 824-l O-700 Issued 3/l /95...
Page 630
If a password is used, it can be from 1 to 3 digits If the password is over 3 digits, it must be assigned to a personal or system speed dial num- ber (00-99,000-199 or 900-939) 3-41 DBS 824-l O-700 Issued 3/l /95...
Considerations Stay within three feet of the microphone The MUTE feature can be selected from the Menu screen on large display phones With other DBS 824 key phones, the MUTE function is assigned to a fixed key 3-42 issued 3/l /95...
(CPC-S and CPC-M) Description Handsfree operation is available with all speakerphones This type of operation allows you to use all available DBS 824 features without lifting the handset Operation To initiate handsfree operation, press the ON/OFF key This takes the phone...
Page 633
Tone Calling With tone calls, a ringing tone is sent to the called extension System programming determines whether the DBS 824 uses voice or tone calling as a default If voice calling is the default, dialing “1” after the extension number changes the call to a tone call If tone calling is the default, dialing “1”...
Page 634
Dial the number of the extension to which the call will be transferred If the system defaultis voice calling, dial “1 ” “Call-EXT XXX” (where “XXX” is the extension) appears on the display 3-45 DBS 824-l O-700 Issued 3/l /95...
(CPC-S and CPC-M) Description The last outside number dialed may be redialed automatically by pressing the REDIAL key Operation Press an unlit line key The phone issues outside dial tone The line LED lights green 3-46 DBS 824-l O-700 Issued 3/l /95...
A maximum of five Speed Dialing codes can be redialed Line Appearances (CPC-S and CPC-M) The DBS 824 provides up to four types of line appearances The following table summarizes how each type of line appearance is used Table 3-6...
Press the FF key to be assigned the DSWBLF appearance Dial the extension number HOLD Press Press the ON/OFF To make an intercom call using the DSS/BLF key Press the idle DSS/BLF key issued 3/l /95 3-48 DBS 824-l O-700...
Page 638
It will flash red if the CO line is not set to ring If another extension answers the call, the LED on the telephone will steadily light red DBS 824-l O-700 3-49 Issued 3/l /95...
Page 639
“Barge-in for Direct Lines” is controlled by the program settings for Busy Override For instance, if an extension with a DL key does not want the DL broken into, that extension must have “Busy Override Receive” turned off Issued 3/l /95 DBS 824-l O-700 3-50...
An MC0 key can be assigned to any of the pooled trunk groups See “Pooled Trunk Access” on page 3-68 for more information See “ML/MC0 Separation” (page 3-53) for information on assigning both ML and MC0 keys to the same system 3-51 DBS 824-l O-700 Issued 3/l /95...
Page 641
There are seven groups of outside lines 9 and 81-86 Press the MC0 key that flashes green to answer an outside call the first one If more than one call comes in from an extension, then the second receives busy tone 3-52 DBS 824-l O-700 Issued 3/l /95...
When a CO call or an Intercom Call arrives, a search begins for a Multi- tine key not in use The lower numbered FF keys will be searched first When a free Multi-Line key is found, the LED flashes green and the extension rings DBS 824-l O-700 Issued 3/l /95 3-53...
The initial setting for all extensions (except first attendant phone) is MC0 The initial setting for the first attendant phone (port 1) is ML Meet-Me Answer (CPC-S and CPC-M) Description You can answer a Paging call from any extension using the Meet-Me Answer feature Issued 3/l /95 DBS 824-l O-700 3-54...
Message Waiting/Callback Request (CPC-S and CPC-M) Description If you try to call an extension that is busy or does not answer, you can leave a message requesting a return call DBS 824-l O-700 3-55...
Page 645
When your call is answered, the EXT LED lights and the Message Waiting lamp goes off To view the most recent Callback Request Callback Requests are normally viewed in the order received To view the most recent callbacks first Press the ON/OFF key DBS 824-l O-700 Issued 3/l /95 3-56...
Page 646
If you call the same extension a second time and the party answers, any Callback Requests you sent earlier will be cancelled 3-57 DBS 824-i O-700 Issued...
(CPC-S and CPC-M) Description Non-appearing outside lines are trunks that are not assigned to a dedicated FF key or to a trunk group key on your extension The DBS 824 allows you to use non-appearing outside lines Operation Answering a Non-Appearing Outside Line Call...
For details about handling multiple calls, see “Call Hold” on page 3-14 Related Programming FF3 (Extensions) Offhook Signal FF3 (Extensions) Offhook Signal Volume FF3 (Extensions) Offhook Signal Pattern Considerations The system does not send the offhook signal under the following conditions extension DBS 824-l O-700 3-59 issued 3/l I95...
To answer an OHVA Press the Talk Back key (must be programmed in an FF key) The Talk Back key flashes red To return to the previous call, press the Talk Back key again 3-60 Issued 3/l 195 DBS 824-l O-700...
Page 650
Transfer-Recall Timer ) When receiving an OHVA, an extension’s Talk Back key’s LED will flash red When the Talk Back key is pressed to answer an OHVA, the LED will flash green 3-61 Issued 3/l 195 DBS 824-l O-700...
Enter the number of the outside line group to be stored (See Table 3-7 ) Enter the telephone number to stored Press the HOLD To assign System Speed Dial numbers to One-Touch keys ON/OFF Press the The phone issues intercom dial tone ON/OFF LED lights Issued 3/l /95 DBS 824-l O-700 3-62...
Page 652
Enter the Speed Dial number for the telephone number Press the HOLD key Both the access code and the telephone number are programmed on the One-Touch key 10 Press the ON/OFF key The ON/OFF LED goes off 3-63 DBS 824-l O-700 Issued 3/l /95...
Page 653
Press the One Touch key to be checked The programmed data appears on the display Press the ON/OFF key The ON/OFF LED goes off The date and time appears on the display Considerations more than once Issued 3/l /95 DBS 824-l O-700 3-64...
A One-Touch key can be programmed to automatically access a CO line before dialing a personal speed dial number Select an outside line group when you program a One-Touch key A free line is selected from that group when you dial out (Group 9 can be programmed to select LCR automatically) The following table shows the available outside line groups and their corresponding code numbers Table 3-7...
Page 655
3 digits long, it must be assigned to a personal or system speed dial number (00-99,000-199 or 900-939) Press the HOLD key To use a Voice Mail key When the VM key flashes, the user presses it to connect to the mailbox DBS 824-l O-700 Issued 3/l /95 3-66...
In addition, pressing a key containing someone else’s password will result in an “invalid password” message from voice mail (CPC-S and CPC-M) Description Users can dial onhook using the dialpad, one-touch keys, or FF keys 3-67 DBS 824-l O-700 Issued 3/l /95...
(CPC-S and CPC-M) Description The DBS 824 system supports up to eight outside lines These lines can be divided into seven Pooled Trunk groups If you assign an FF key as an MC0 or ML key, the DBS 824 can automatically select an open line from the...
Page 658
Press the ML or MC0 key that flashes red to answer incoming calls If one group is set aside for data lines, this feature can be used when a line is needed for operations such as data transmission via modem DBS 824-l O-700 3-69 Issued 3/l/95...
FF2 (Trunks) Pooled Trunk Access for Groups “81-86” FF3 (Extension) Forced Least Cost Routing FF3 (Extension) Prime Line Pickup Considerations To make an Intercom Call, press the FF key programmed as an intercom key and then dial the extension number 3-70 Issued 3/i /95 DBS 824-l O-700...
Related Programming FF2 (Trunks) Private Trunk Line FF2 (Trunks) Pooled Trunk Access for Group “9” FF2 (Trunks) Pooled Trunk Access for Groups “81-86” FF3 (Extension) Forced Least Cost Routing FF5 (Keys) FF Key Assignment DBS 824-l O-700 3-71 Issued 3/l /95...
Key Telephone Features Reminder Call Considerations Calls to Private Lines cause extensions to ring even if the DND or the Absence Message feature is activated for them Calls to Private Lines are not forwarded, even if Call Forwarding is activated on the associated extensions No warning tone sounds at the Attendant Phone, no matter how long a call on a Private Line is on hold, even if the overtime warning tone is ignored When a private line is assigned to an extension, the Toll Restriction...
Ringing Line Preference enables an extension to answer an incoming CO call, hold recall, or transfer call by simply picking up the handset or pressing ON/OFF Related Programming FF3 (Extensions) Auto Pickup (Ringing Line) DBS 824-l O-700 3-73 issued 3/l/95...
Press the AUTO key Press “* ” The dialed number appears on the display Complete the call and replace the handset. The line LED changes from green to red and then goes off 3-74 DBS 824-l O-700 Issued 3/l /95...
ON/OFF 1 Press 2 Press PROG Press a One-Touch key CONF If you want to include a trunk access code in the number, press then 9 or l-6 (l-6 = trunk groups 81-86) 3-75 DBS 824-i O-700 Issued 3/l /95...
Page 665
The phone issues intercom dial tone The ON/OFF LED lights Press the CONF key Press a Personal Speed Dial key The programmed data appears on the display Press the ON/OFF key The ON/OFF LED goes off Issued 3/l /95 DBS 824-l O-700 3-76...
Page 666
To complete the entry, press HOLD To delete a Personal Speed Dial number 1 Press ON/OFF 2 Press PROG Press the One-Touch key 4 Press HOLD Press ON/OFF again Related Programming FF7 (Toll Restrictions) Toll Restrictions (all) 3-77 DBS 824-l O-700 Issued 3/l /95...
Key Telephone Features Speed Dialing Considerations Personal Speed Dial numbers can contain up to sixteen characters, including the “*,” “#,” FLASH (indicate “-“), PAUSE (REDIAL), CONF, and AUTO keys A dash (,‘-“) can be displayed in the Personal Speed Dialing number To display a dash, press the FLASH key where you want the dash to appear If you make a mistake while programming, an alarm tone is issued and “ERROR”...
Page 668
Press the ON/OFF key The ON/OFF LED goes off The date and time appear on the display Related Programming . FFl (System) Override Toll Restriction With SSD Numbers . FFlO (Speed Dialing) System Speed Dial Numbers 3-79 DBS 824-i O-700 Issued 3/l I95...
You are using a SSD num- Press Dial the code for the fist part of the number Use the one-touch keys or system speed dial codes to dial the parts of the phone number until it is completed DBS 824-l O-700 Issued 3/i /95 3-80...
To deactivate Station Lockout Press the ON/OFF key The phone issues intercom dial tone The ON/OFF LED lights Dial “74 ” “Enter Code #,’ appears on the display Dial the Station Lockout code 3-81 DBS 824-l O-700 Issued 3/l /95...
Press the HOLD key during an outside call Your current call is put on hold . “Hold #XX” (where “XX” is the line number) appears on the display Press an unlit CO key The phone issues outside dial tone Issued 3/l /95 DBS 824-l O-700 3-82...
Page 672
Conference Call When the call is finished, the conference information disappears from the display and your extension returns to normal operation When the Unsupervised Conference Timer expires, the call is automatically disconnected DBS 824-l O-700 3-83 Issued 3/l /95...
Page 673
Direct Trunk Access 4-22 4-23 4-24 Last Number Redial Meet-Me Answer 4-25 4-26 Message Waiting/Callback Request 4-27 Off-Hook Voice Announce (OHVA) 4-29 4-29 Pooled Trunk Access Reminder Call 4-30 4-31 Saved Number Redial Speed Dialing 4-32 DBS 824-10-700 Issued 3/l/95...
Page 675
One of the following messages can be selected Messages 5 to 9 can be changed through system programming Table 4 L Absence Messages Message No Message Text In Meeting At Lunch Out of Office Vacation Another Office User Defined Issued 3/l /95 DBS 824-l O-700...
Page 676
If an extension user selects a message code number 5-9 that has not been set up with a message, “Absence,” followed by the code number, appears on the caller’s display Absence Message return times can be entered as shown in Table 4-2 DBS 824-l O-700 Issued 3/l /95...
Page 677
Operation Pick up the handset. The phone issues intercom dial tone 2 Dial the extension number 3 When you hear busy tone, dial “4 ” Both phones issue an alert tone (system programming required) DBS 824-l O-700 issued 3/l /95...
Page 678
Call Forwarding allows users to send their calls to another extension, to an outside line, or to voice mail The following table shows the call forwarding features available Table 4-3 DBS 824 Call Forwarding features Feature Call Forwarding--All Calls Call Forwarding--All Calls...
Page 679
Call Forward Type Code Busy/no answer Busy No answer If you are forwarding to an extension, enter the extension number If you are forwarding to an outside number, press AUTO plus the appropriate speed dial number Issued 3/l /95 DBS 824-l O-700...
Page 680
Intercom calls receive busy tone, trunk calls are routed to the extension defined in permanent call forwarding The following types of incoming trunk calls follow permanent call forward settings Issued 3/l /95 DBS 824-l O-700...
Page 681
Call Hold DSLT Features Voice calls do not forward when Call Forwarding--No Answer is used To forward to an external number, the number must first be pre- programmed in personal or system speed dialing Forwarding to an outside number requires the use of pooled trunks (9, 8 l-86) However, dial “9” trunk access is not available for use when Least Cost Routing is active Extensions for which Call Forwarding to an external number has been set cannot...
Page 682
Simply park the call and then page the person to whom you want to transfer the call That person can answer the call from any extension by dialing the number of the extension that parked the call DBS 824-l O-700 issued 3/l I95 4-10...
Page 683
You cannot park more than one outside line at a time The Call Park Recall Timer is similar to the Recall Timer, except that when the Call Park Recall Timer is set for “0” a call automatically recalls in three minutes 4-11 Issued 3/l /95 DBS 824-l O-700...
Page 684
You can answer incoming calls, intercom calls (both tone and voice), call waiting, paging, transferred calls, or recalls using the Direct Call Pickup feature You cannot answer callbacks with this feature Issued 3/i /95 DBS 824-i O-700 4-12...
Page 685
Group 00 For example, if an extension is a member of Paging Groups 00 and 06, the extension can use Group Call Pickup to answer ringing calls in Group 06, but not in Group 00 issued 3/l /95 DBS 824-l O-700 4-13...
Page 686
DSLT features Call Transfer (CPC-S and CPC-M) The DBS 824 provides two call transfer methods blind transfer and screened transfer Blind Transfer Description Blind transfer allows the transfer of a call directly to an extension, without waiting for the called extension to answer...
Page 687
The phone issues intercom dial tone Dial the extension number to which the call is to be transferred When your call is answered, inform the third party of the transfer The EXT LED stops flashing and remains lit 4-15 DBS 824-l O-700 Issued 3/l /95...
Page 688
The party receiving the message need only replace the handset and then pick it up again to be automatically connected to your extension The following messages can be sent using the Call Waiting feature issued 3/l /95 DBS 824-l O-700 4-l 6...
Page 689
To answer Call Waiting (after disconnecting the current call) Replace the handset. The current call is disconnected Rick up the handset You are automatically connected to the extension sending the Call Waiting 1 Press HOLD The current call is disconnected 4-l 7 DBS 824-l O-700 Issued 3/l /95...
Page 690
Operation To activate the Camp-on feature Lift the handset. Dial the desired extension number Upon hearing busy tone, press “3 ” The phone issues a ringback tone 4-18 DBS 824-l O-700 Issued 3/l /95...
Page 691
Extension 200 is call forwarded to Extension 300, Extension 200 can register a callback request to Extension 400 When the callback request is returned, it will ring Extension 200 and will not follow call forwarding Issued 3/l /95 DBS 824-l O-700 4-19...
Page 692
Press the HOLD key to place the current call on hold Call the outside number Press CONF when your call is answered Considerations Press the FLASH key to exit a Conference Call The Hold feature cannot be used during a three-party conference DBS 824-l O-700 Issued 3/l/95 4-20...
Page 693
(CPC-S and CPC-M) Description Extension users can access specific trunks for outgoing calls Extension users can also use Direct Trunk Access to test trunks or to access data trunks Operation Lift the handset. 4-21 Issued 3/l /95 DBS 824-l O-700...
Page 694
FF3 (Extension) Extension Class of Service Assignment Considerations Callback Queuing can ring an extension in DND DND and Absence Messages cancel Call Forwarding Calls to an extension with DND or Absence Message turned on are treated DBS 824-l O-700 Issued 3/l/95 4-22...
Page 695
The DND feature cannot be activated at an extension selected to receive Intercom Calling (CPC-S and CPC-M) Descriptions The DBS 824 provides two methods of intercom calling voice calling and tone calling Voice Calling With voice calling, intercom calls are connected...
Page 696
Voice calls do not forward if Cover No Answer is turned on Last Number Redial (CPC-S and CPC-M) Description The last outside number dialed may be redialed automatically by pressing the REDIAL key Operation Lift the handset. 4-24 Issued 3/l /95 DBS 824-i O-700...
Page 697
FF3 (Extension) Extension Class of Service Assignment Considerations The Meet-Me Answer feature cannot be used with Paging Group 00 You can only use the Meet-Me Answer feature at an extension that does not have an incoming call 4-25 Issued 3/l /95 DBS 824-l O-700...
Page 698
Press the REDIAL key Your telephone automatically dials the extension that left the Callback Request To cancel a Callback Request Lift the handset or press ON/OFF Press the AUTO key Press the FLASH key DBS 824-l O-700 issued 3/l /95 4-26...
Page 699
You can also transfer a held call to a busy extension after making the announcement using this feature Operation To make an OHVA Lift the handset Dial the desired extension number 4-27 DBS 824-l O-700 Issued 3/l /95...
Page 700
DSLT Features Off-Hook Voice Announce (OHVA) Upon hearing busy tone, press “5 ” To transfer a call using OHVA Press the HOLD key Dial the number of the extension to which the call will be transferred Your phone issues a busy tone if the extension is already on a call Press “5”...
Page 701
Pooled Trunk Access (CPC-S and CPC-M) Description The DBS 824 system is designed to accept from 4 to 8 outside lines These lines can be divided into seven Pooled Trunk groups The groups are numbered 9 and 81-86 To select a free outside line, choose a pooled trunk group number The DBS...
Page 702
Replace the handset or press the ON/OFF key To Cancel the Reminder Call feature Lift the handset or press ON/OFF The phone issues intercom dial tone 2 Dial “##4 ” Replace the handset or press ON/OFF DBS 824-l O-700 Issued 3/l /95 4-30...
Page 703
Saved Number Redial DSLT Features Considerations A sixteen-second alarm tone will be issued at the specified time One Reminder Call may be set for each telephone To change the Reminder Call, enter a new time If the extension is in use when the reminder call is scheduled, the reminder call is sent as soon as the extension becomes available Saved Number Redial (CPC-S and CPC-M)
Page 704
Dial the number you want to store To include a trunk access code in the number, press CONF then dial 9 or l-6 (l-6 = trunk groups 81-86 ) To include a pause, press REDIAL 4-32 Issued 3/l I95 DBS 824-l O-700...
Page 705
Speed Dialing DSLT Features 6 Press HOLD Replace the handset or press ON/OFF To delete a Personal Speed Dial number Lift the handset or press ON/OFF 2 Press * 3 Dial “80 ” Dial the personal speed dial number (90-99 or 900-939) 5 Press HOLD Replace the handset or press ON/OFF Related Programming...
Page 706
Operation To dial a system speed dial number Pick up the handset. If necessary, access an outside line 3 Press AUTO Dial the system speed dial code (00-89 or 000-199) Related Programming 4-34 DBS 824- 1 O-700 Issued 3/l /95...
Page 707
Chapter 5. SLT Features This chapter describes features that are available with single-line telephones Single-line telephones are industry-standard 2500 sets (touch tone required) operations are performed by pressing dialpad keys and/or using the switchhook This chapter covers the following topics Page Absence Message Busy Override...
Page 709
To Set an Absence Message Lift the handset. Dial “7 1 ” Enter a message code between 0 and 9 (See Table 5-1) Enter the time you will return (optional) See Table 5-2 for examples Replace the handset. DBS 824-l O-700 Issued 3/l /95...
Page 710
Intercom calls receive busy tone, trunk calls are routed to the extension defined in permanent call forwarding The following types of incoming trunk calls follow permanent call forward Issued 3/l /95 DBS 824-l O-700...
Page 711
When a called outside party is busy, pressing the REDIAL key while hearing busy tone automatically redials the number The system will keep redialing the number until the called party answers, you hang up or the Auto-Repeat Dialing Count is reached Related Programming Issued 3/i /95 DBS 824-i O-700...
Page 712
You cannot break in on three-party conference calls The default for the override alert tone is “off ” If the override alert tone is enabled, the tone will be sent to both parties when a call is overridden Issued 3/l /95 DBS 824-l O-700...
Page 713
Extension users can invoke other forms of call forwarding (no answer, busy, all calls) to override the permanent call forwarding destination Permanent call forwarding can be used with busy, no answer, or busy/no answer Issued 3/l/95 DBS 824-10-700...
Page 714
(9,81-86) However, dial “9” trunk access cannot be used when Least Cost Routing is active Replace the handset. To cancel Call Forwarding Lift the handset 2 Dial “72 ” Replace the handset. Related Programming DBS 824-l O-700 Issued 3/l 195...
Page 715
244 or above For example, if extension 200 is assigned as the pilot number of a hunt group, hunting will work properly when 200 is dialed However, permanent call DBS 824-i O-700 Issued 3/l /95...
Page 716
A held call recalls if it is not retrieved before the Hold Recall Timer expires Phone, however, no tone sounds at an Attendant Phone if Night Mode is activated If you flash the switchhook during a conference call, the flash is ignored DBS 824-l O-700 issued 3/l /95 5-10...
Page 717
Lf you hang up before the other extension, the held outside line will be transferred to that extension The DBS 824 can provide Music-on-Hold to callers placed on hold See “Music-On-Hold” (page l-24) for more information...
Page 718
A call to an extension can be answered from any other extension with the Direct Call Pickup feature Operation 2 Dial “79 ” Enter the number of the ringing extension Related Programming FF3 (Extension) Extension Class of Service Assignment DBS 824-l O-700 Issued 3/l /95 5-12...
Page 719
Pickup feature will answer the call to the lowest port number first. If the called extension belongs to more than one Paging Group, the Group Call Pickup Feature will answer the call to the lowest-numbered Paging Group first. 5-l 3 DBS 824-l O-700 Issued 3/l /95...
Page 720
06, the extension can use Group Call Pickup to answer ringing calls in Group 06, but not in Group 00 Call Transfer (CPC-S and CPC-M) The DBS 824 provides two call transfer methods blind transfer and screened transfer Blind Transfer Description...
Page 721
Dial the extension number to which the call is to be transferred When your call is answered, inform the third party of the transfer 4 Replace the handset. The third party need only pick up the handset to speak to the outside line DBS 824-l O-700 5-l 5 Issued 311195...
Page 722
When you transfer a call to an extension that is busy or does not answer and does not have Call Forwarding activated, a recall tone sounds at your extension after Transfer Recall Timer expires DBS 824-l O-700 Issued 3/l /95 5-16...
Page 723
The message displays on the called party’s phone if the called party has a key phone (If the called party does not have a display, the extension continues to issue a call waiting tone ) Remain on the line until the called party picks up 5-17 DBS 824-l O-700 Issued 3/l /95...
Page 724
Extensions that have DND activated, have a call on hold, are ringing (from another call), or are engaged in a conference call cannot receive Call Waiting Call Waiting cannot be sent to an ML key DBS 824-l O-700 Issued 3/l /95 5-18...
Page 725
The system automatically dials the called extension Related Programming FF3 (Extension) Call Waiting/OHVA Considerations The callback ring must be answered within sixteen seconds or it is canceled A Camp-on request will only be accepted after Call Waiting status 5-l 9 DBS 824-l O-700 Issued 3/l /95...
Page 726
To add an extension Flash the switchhook to place the current call on hold Dial the number of the extension you wish to add to the call Dial “7” when your call is answered DBS 824-l O-700 Issued 3/l /95 5-20...
Page 727
If attendant “1” is busy, the call goes to Attendant “2 ” The call continues to transfer to the next attendant in the attendant group if necessary A maximum of four attendants can be assigned Operation Lift the handset Press “0 ” Related Programming 5-21 DBS 824-l O-700 Issued 3/l /95...
SLT Features DTMF Stations DTMF Stations (CPC-S and CPC-M) Description The DBS 824 supports DTMF extensions on SLTA analog extension ports Dial Pulse extensions are not supported by the SLTA Related Programming FF2 (Trunk) DTMF/Pulse Dialing for Trunks Considerations dial pulse or DTMF trunks...
Page 729
Lift the handset. 2 Dial “73 ” Replace the handset. Related Programming Considerations Callback Queuing will not ring an extension in DND When DND is cancelled, the callback queuing request indicated by stutter dial tone DBS 824-l O-700 5-23 Issued 3/l 195...
Page 730
The DND feature cannot be activated at an extension selected to receive Call Forwarding Intercom Calling (CPC-S and CPC-M) Descrip fions The DBS 824 provides two methods of intercom calling voice calling and tone calling Voice Calling With voice calling, intercom calls are connected immediately, without a ringing tone...
Page 731
Voice calls do not forward if Cover No Answer is turned on Last Number Redial (CPC-S and CPC-M) Description The last outside number dialed may be redialed automatically Operation Lift the handset. Dial a trunk access code (81-86 or 9) 5-25 DBS 824-l O-700 Issued 3/l /95...
Page 732
You can only use the Meet-Me Answer feature at an extension that does not have an incoming call If an external paging system or a Universal Answer system has been installed, use Group Call Pickup to respond to a Paging call Issued 3/l /95 DBS 824-l O-700 5-26...
Page 733
The phone issues intercom dial tone from the handset. Your telephone automatically dials the extension that left the Callback Request To cancel a Callback Request Lift the handset. Replace the handset. Related Programming FF3 (Extension) Extension Class of Service Assignment 5-27 DBS 824-l O-700 Issued 3/l /95...
Page 734
Operation To make an OHVA Lift the handset. Dial the desired extension number Upon hearing busy tone, press “5 ” Related Programming FF3 (Extension) Extension Class of Service Assignment 5-28 DBS 824-l O-700 Issued 3/l /95...
Page 735
Pooled Trunk Access (CPC-S and CPC-M) Description The DBS 824 system is designed to accept from 4 to 8 outside lines These lines can be divided into seven Pooled Trunk groups The groups are numbered 9 and 81-86 Selecting a pooled trunk access number automatically selects a free trunk...
Personal speed dial numbers are assigned to SLTs from attendant or key phones Operation To dial a Personal Speed Dial number Pick up the handset. If necessary, access an outside line Dial “80 ” Dial the two-digit personal speed dial code (90-99 or 900-939) DBS 824-l O-700 Issued 3/l /95...
Page 737
Operation To dial a system speed dial number Pick up the handset If necessary, access an outside line Dial “80 ” Dial the two-digit system speed dial code (00439 or 000-199) Related Programming Issued 3/l /95 DBS 824-l O-700 5-31...
Page 738
Class of service station 1 33 key telephone 3 21 CO line key trunk access 3 30 SLT5 14 Conference calls Busy override DSLT 4 20 attendant 2-4 key telephone 3 3 1 DSLT 4 5 SLT 5 20 Issued 3/l/95 DBS 824-10-700 Index-l...
Page 742
VAU 145 SLT 5-30 VAU port assignment I-45 system 78 5-31 verified account codes 14 Station 1-33 voice mail ringing 144 Station class of service 1 33 walking IRS class of service 146 Station hunting Issued 3/l/95 DBS 824-10-700 Index-5...
Page 743
UNA 143 Universal night answer 143 VAU 145 hunting priority 1 21 Verified account codes 14 Voice announce unit see VAU P-45 Voice mail answer supervision 1 6 ringing l-44 COS confinnacion 2-22 Index-6 DBS 824-l O-700 issued 3/l 195...