Functions used when receiving calls
Step by step
Group pickup
Individual pickup
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Pickup
Group
The group pickup feature allows any group extension to
answer a call that rings at a different extension belong-
ing to the same group (Ask your system's support tech-
nician).
Required: A group extension is ringing.
n
Lift the handset.
qik
Enter the code for picking up a group call. (*57)
or
Press the "Group pickup" key.
w s
Wait. Start conversation.
Individual
The Individual Pickup feature allows a system extension
to answer a call that rings in a different known extension
number.
Required: A known extension is ringing.
n
Lift the handset.
qim
Enter the code for Individual Pickup. (*59)
or
Press the "INDIVIDUAL PICKUP" key".
p
Enter the extension number (e.g. 11/101).
w s
Wait. Start conversation.
[1] An external call takes precedence over an internal call.
In the event of a recall, only the extension of the group that activat-
ed the feature can answer it. For further information about the
group pickup feature, see Programming an extension - Pickup
groups, on the Programming manual.
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