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T
ROUBLESHOOTING
Troubleshooting process
imagePRESS Server
T
ROUBLESHOOTING
This chapter identifies the source of common problems that may occur with the
imagePRESS Server and suggests ways of correcting them. Suggested actions may include
reading user documentation, located on the User Documentation CD.
The imagePRESS Server is a server for the copier and is generally part of a configuration like
the one shown in
Figure
49. Problems may occur in one of the following areas:
• Inside the imagePRESS Server
• In the interface between the imagePRESS Server and the copier
• In the interface between the imagePRESS Server and the workstations or computers to
which it is connected
Copier
Troubleshooting the system
F
49:
IGURE
Troubleshooting the copier, network, remote computers, software applications, and Windows
XP Professional (FES) is beyond the scope of this chapter.
When performing the service procedures described in this chapter, follow the precautions
listed on
page
17.
Install new components only when necessary. If you determine that the component that you
removed is not faulty, reinstall it.
139
Networked computers
or workstations
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