General Hp Server Problems - HP server rx4610 Service Manual

Chapter 5
7. Enter the new password again in the "Re-enter new password: [
8. Press Esc and scroll to the Exit menu and save the changes to save the new password.
Administrator Password
You can only reset a forgotten Administrator password by using the configuration switch on the system
board. If you have forgotten the Administrator password, your HP Server will function normally, but you will
not be able to access the Setup Utility or complete the boot process, if you reboot the HP Server. To reset
the Administrator password, refer to the following procedure.
1. Turn off power to the HP Server.
2. Remove the cover.
3. Move switch 3 in the configuration switch on the system board (labeled "Clear Password") to the
ON position.
4. Turn on power to the HP Server and allow it to complete its startup routine.
The old password will be erased.
5. Turn off power to the HP Server.
6. Return switch 3 in the configuration switch on the system board to the OFF position.
7. Replace the HP Server cover.
8. Turn on power to the HP Server and allow it to begin its startup routine.
9. If you wish to set a password again, press [F2] to start the Setup Utility.
10. Set the new Administrator password.
11. Choose the Exit option and save the changes to save the new password.

General HP Server Problems

No lights are on and no error message appears
If the HP Server does not work (no lights are on, including backlighting on models with LCDs) and no error
message appears, check the following:
1. Verify that power is good and available.
2. Make sure that the HP Server is turned on (the power-on light should be green and the fans
should be on).
3. Turn the HP Server off. Unplug the power cords. Wait 30 seconds and plug the power cords in
and turn the HP Server on. Verify the failure.
4. Verify that all boards are installed properly and seated firmly in the slots with cables firmly
connected.
5. If the HP Server stopped working after you installed a new accessory, remove the accessory
and turn on the server. If the HP Server now works, go to step 8.
6. If the HP Server still does not work, remove all accessory that you have installed (do not
remove the flexible or hard disk drives) and turn on the server.
7. If the HP Server now works, turn off the HP Server; add one accessory at a time to determine
which one is causing the problem. Turn on the HP Server after installing each board or option.
When the problem returns, the last board or option installed is defective.
8. If you have added any memory, make sure that the modules are seated properly on the
processor board.
Troubleshooting
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