Service; Overview - Siemens HiPath 3000 Service Manual

12

Service

12.1

Overview

Introduction
This chapter contains information on the options available to service technicians and custom-
ers for
performing service and maintenance work.
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recognizing and correcting errors.
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Such work can be performed on site or using remote service.
Chapter contents
This chapter discusses the topics listed in the following table.
Service and Maintenance Tasks, page 12-3:
Backing Up the Customer Database (CDB Backup), page 12-3
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Effects of Hardware Changes on Customer Data, page 12-8
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Relocate/Transfer Application Processor Software (APS), page 12-11
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Upgrading HiPath 3000, page 12-17
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Determining System Information and Installed Software Components (HiPath Inventory
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Manager), page 12-18
Backing Up System Components (Backup Manager), page 12-19
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HiPath User Management (not yet released), page 12-21
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Guided Maintenance, page 12-23:
Diagnosis Options, page 12-23
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HiPath 3000 Error Messages (Entries in the Eventlog for HiPath 3000), page 12-48
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HiPath 5000 Error Messages (Event Viewer Entries for HiPath 5000), page 12-57
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Correcting Errors, page 12-70:
Automatic Error Correction, page 12-70
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Manual Error Correction Without HiPath 3000 Manager E, page 12-70
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Manual Error Correction With HiPath 3000 Manager E, page 12-71
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P31003-H3550-S403-4-7620, 02/05
HiPath 3000 V5.0, HiPath 5000 V5.0, Service Manual
Topic
service.fm
Service
Overview
12-1