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Troubleshooting
If problems occur during operation, check below before taking the unit for service. If the
problem cannot be corrected, contact dealer from whom the unit was purchased.
Symptoms
Possible
Causes/Solution
Page
,.
Unit does not operate.
AC plug may not be connected to electrical
outlet.
9
'
The display indicates
Recording paper may not be set properly.
~
CHECK PAPER ROLL
Recording paper may have run out.
11
g:
Document cannot be inserted. Document may be too thin or too thick.
18
u
Another document may be jammed inside.
-..
Open operation panel and remove jammed
.,
55
document.
~.
You may have placed more than 11 sheets.
20
Transmission is not possible.
Document may not be inserted enough into
.P
~.,
the slot.
20
t'
Recording paper may have run out on
receiving unit.
l-'
Receiving unit may be set for manual reception.
28
Reception is not possible.
Unit may be set for manual reception.
':'
(Bell rings.)
Just lift the handset. Incoming fax transmission
28
can be received without pressing [STARTl key.
AC cord may not be connected.
9
Recording paper may have run out.
,..
Reception is not possible.
Closed network communication
may be on.
Check feature switch No. 26.
53
5
Recording paper may have run out.
.-
%
Received copy is not dark
The recommended recording paper is not used.
11
v
enough.
Transmitted original may be light.
E
19
Received copy is blank.
Recording paper may have been inserted
upside-down.
11
Transmitted original may have been upside-
–
down.
Received copy contains
Phone connection may have been poor.
illegible/distorted
characters.
(If problem continues, contact dealer.)
Red line appears on
Recording paper has almost run out. "
recording paper
Install a new recording paper roll.
11
58
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