Tech Mode - Samsung CLX-3185 Service Manual

Clx-3185 series digital color laser mfp
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4.1.6 Tech Mode

4.1.6.1 How to Enter Tech Mode
In service (tech) mode, the technician can check the machine and perform various test to isolate the cause
of a malfunction.
While in Tech mode, the machine still performs all normal operations.
To enter the Tech mode (4 in 1)
To enter the Tech mode, press
briefly displays 'TECH', the machine has entered service (tech) mode.
To enter the Tech mode (3 in 1)
To enter the Tech mode, press
briefly displays 'TECH', the machine has entered service (tech) mode.
4.1.6.2 Setting-up System in Tech Mode
In service (tech) mode, the technician can check the machine and perform various test to isolate the cause
of a malfunction.
4 in 1
3 in 1
Service Manual
Alignment & Troubleshooting
Menu
Menu
ID copy
Left
Data Setup
Send Level
DTMF Level
Pause Time
Dial Mode
Modem Speed
Error Rate
Clear All Mem
Clear Counts
Data Setup
Clear All Mem
Clear Counts
Menu
Right
Menu
Back
Machine Test
Switch Test
Modem Test
Dram Test
Rom Test
Shading Test
Machine Test
Switch Test
Dram Test
Rom Test
Shading Test
4-14
in sequence, and the LCD
in sequence, and the LCD
Report
All Report
Protocol
Configuration
Supplies Info
Error Info
Usage Page
Component Check
Service Support
Fax option
Report
All Report
Configuration
Supplies Info
Error Info
Usage Page
Component Check
Service Support
Samsung Electronics

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Questions and answers

Joe
January 16, 2025

How to fix imaging unit not installed?

1 comments:
Mr. Anderson
February 3, 2025

To fix the "imaging unit not installed" issue on the Samsung CLX-3185, ensure the following:

1. Check Installation: Verify that the imaging unit (DRUM, CLT-R409) is correctly installed in the printer.

2. Reset the Imaging Unit: If the issue persists, you may need to reset the imaging unit chip using a firmware reset program compatible with your printer's firmware version.

3. Firmware Reset Program: Install the firmware reset program that supports your printer's firmware version (e.g., 1.20.01.22, 1.20.01.47, etc.). After resetting, refill the toner cartridge if necessary.

4. Power Cycle the Printer: Turn off the printer, wait a few seconds, and then turn it back on to see if the issue is resolved.

If the problem continues, check for hardware damage or consult a technician.

This answer is automatically generated

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