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4.1.5 F/W Upgrade
1) Via USB or Network(SWS/SWAS)
- You can upgrade F/W via USB or Network whenever the printer is "Ready"
- Make sure connecting Printers to the computer with a USB cable
2) Via Using F/W Download Mode
step 1) Make sure connecting Printers to the computer with a USB cable.
step 2) Power on while pressing the STOP Key.
(You can see "Download mode . Press STOP key" on LCD. See picture #1)
step 3) Press STOP Key one more time and display of LCD is changed "Wait Image"(See picture#2)
step 4) Download F/W via USB
※ In the case of Download Mode, If STOP Key is pressed when Printer is not connected to computer
with USB, Error message happens (Error message : Image Error, Reset Printer)
Service Manual
Alignment & Troubleshooting
picture#1
picture#2
4-13
Samsung Electronics
- Quick Links:
- Printer Cleaning
- Fuser
- How to Enter Tech Mode
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Table of Contents
Troubleshooting
Need help?
Do you have a question about the CLX-3185 and is the answer not in the manual?
Questions and answers
How to fix imaging unit not installed?
To fix the "imaging unit not installed" issue on the Samsung CLX-3185, ensure the following:
1. Check Installation: Verify that the imaging unit (DRUM, CLT-R409) is correctly installed in the printer.
2. Reset the Imaging Unit: If the issue persists, you may need to reset the imaging unit chip using a firmware reset program compatible with your printer's firmware version.
3. Firmware Reset Program: Install the firmware reset program that supports your printer's firmware version (e.g., 1.20.01.22, 1.20.01.47, etc.). After resetting, refill the toner cartridge if necessary.
4. Power Cycle the Printer: Turn off the printer, wait a few seconds, and then turn it back on to see if the issue is resolved.
If the problem continues, check for hardware damage or consult a technician.
This answer is automatically generated