Do you have a question about the CLX-3185 and is the answer not in the manual?
Questions and answers
Joe
January 16, 2025
How to fix imaging unit not installed?
1 comments:
Mr. Anderson
February 3, 2025
To fix the "imaging unit not installed" issue on the Samsung CLX-3185, ensure the following:
1. Check Installation: Verify that the imaging unit (DRUM, CLT-R409) is correctly installed in the printer.
2. Reset the Imaging Unit: If the issue persists, you may need to reset the imaging unit chip using a firmware reset program compatible with your printer's firmware version.
3. Firmware Reset Program: Install the firmware reset program that supports your printer's firmware version (e.g., 1.20.01.22, 1.20.01.47, etc.). After resetting, refill the toner cartridge if necessary.
4. Power Cycle the Printer: Turn off the printer, wait a few seconds, and then turn it back on to see if the issue is resolved.
If the problem continues, check for hardware damage or consult a technician.
Service Manual DIGITAL COLOR LASER MFP CLX-3185 Series 3185/3185N/3185W/3185FN/3185FW 1. Speed 5. Memory : 128MB(3185)/256MB(3185N/W/FN/FW) - Mono : Up to 16 ppm in A4 (17 ppm in Letter) 6. One 10/100 base Tx Network connector (3185N/W/FN/FW) - Color : Up to 4 ppm in A4 (4 ppm in Letter) Wireless LAN: 802.11b/g/n (3185W/FW)
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Contents 3.1.1 Precautions when assembling and disassembling ……… 3-1 3.1.2 Preautions when handling PBA …………………………… 3-1 3.1.3 Releasing Plastic Latches ………………………………… 3-1 3.2 Parts for Maintenance and Repair ……………………………… 3-2 3.2.1 Replacement interval for parts with a limited life ………… 3-2 3.2.2 Printer Cleaning ………………………………………………...
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Contents 4.1.2 Understanding The Status LED …………………………… 4-3 4.1.3 Paper path …………………………………………………… 4-4 4.1.4 Menu Map …………………………………………………… 4-9 4.1.5 F/W Upgrade ………………………………………………… 4-13 4.1.6 Tech Mode …………………………………………………… 4-14 4.1.7 EDC Mode …………………………………………………… 4-19 4.1.8 Periodic Defective Image …………………………………… 4-23 4.1.9 Error Message ……………………………………………… 4-24 4.2 Troubleshooting ………………………………………………...
High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained service technician. (2) Use only Samsung replacement parts. There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the product as these could cause the product to malfunctions and create an electric shocks or fire hazards.
Take care not to cut or damage the power cable or plugs when moving the machine. (9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.
1.2.4 Assembly / Disassembly precautions Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly.
- The equipment must be installed near the socket outlet and must be accessible. - Be sure to fix and plug in the power cable securely after the installation so that no one trips over it. Service Manual Samsung Electronics...
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD. Service Manual Samsung Electronics...
The smallest & quietest C-MFP in the world Target Home & SOHO CLX-3185FN/3185FW (4 in 1 model) CLX-3185/3185N/3185W (3 in 1 model) 1. Speed 5. Memory : 128MB(3185)/256MB(3185N/W/FN/FW) - Mono : Up to 16 ppm in A4 (17 ppm in Letter) 6.
2.1.2 Prouduct Specification Specifications are correct at the time of printing. Product specifications are subject to change without notice. See below for product specifications. 2.1.2.1 General Specifications Item CLX-3185/3185N/3185W CLX-3185FN/3185FW Major Features Multi-Pass Color Laser Multi-Pass Color Laser 2400dpi class 2400dpi class USB2.0...
Product spec and feature Item CLX-3185/3185N/3185W CLX-3185FN/3185FW Junk Fax barrier Secure Receive Memory Back-up Yes(Flash Memory) Battery Backup Rx FAX Duplex Print Out Receive Mode Fax, TEL, Ans/Fax Capacity 2MB(100 Pages) (Mono) Optional Memory Max locations to store to 1 Group...
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Product spec and feature Item CLX-3185/3185N/3185W CLX-3185FN/3185FW Paper Type Cassette A4, A5, A6, Letter, Legal, A4, A5, A6, Letter, Legal, Executive, Folio, ISO B5, JIS B5 Executive, Folio, ISO B5, JIS B5 Transparency : (Mono Print Only) Transparency : (Mono Print Only) GlossyPhoto160 g/ ㎡...
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Product spec and feature Item CLX-3185/3185N/3185W CLX-3185FN/3185FW Language [Windows] [Windows] Locallization - Korean, English, French, Germa N, - Korean, English, French, Germa N, Italian, Spanish, Russian, Dutch, Italian, Spanish, Russian, Dutch, E.Portuguese, B.Portuguese, Fi E.Portuguese, B.Portuguese, Fi Nish, Swedish, Norwegian, Danish Nish, Swedish, Norwegian, Danish S.Chinese, T.Chinese, Polish,...
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JC97-03188B ADF Pick up roller Approx 20,000 Images JC97-03186A * Average A4-/letter-sized page count based on Std. ISO 19798 of individual colors on each page. Usage conditions and print patterns may cause results to vary. 2-11 Service Manual Samsung Electronics...
User’s interface. The Scanner part is composed of an ADF and a Platen and is connected with the Main Controller by Harnesses. The Fax part and the ADF scanner part are not populated in the Model of CLX-3185 and CLX-3185N.
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Product spec and feature - Rear view This illustration may differ from your machine depending on its model. Rear door handle USB port Rear door Network port Power cord receptacle a. CLX-3185N/W only 2-14 Service Manual Samsung Electronics...
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Document feeder input tray Document feeder cover Document feeder output tray Toner cartridges USB port Waste toner container Tray 1 Imaging unit Front door handle Scanner lid Front door Scanner glass Document output tray Scan unit 2-15 Service Manual Samsung Electronics...
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Product spec and feature - Rear view This illustration may differ from your machine depending on its model. Rear door handle Network port Rear door Telephone line socket Power cord receptacle Extension telephone socket (EXT) USB port 2-16 Service Manual Samsung Electronics...
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Roller DEVE Y DEVE Y DEVE M DEVE M DEVE C DEVE C DEVE K DEVE K Roller Roller Waste Waste Tank Tank Regi. Regi. Roller Roller Pick up Pick up Roller Roller Cassette Cassette 2-17 Service Manual Samsung Electronics...
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• Consisted of LD(Laser Diode) and Polygon Motor Control. Error Phenomenon Polygon Motor Error The Rotation of Polygon Motor can not reach stable Hsync Error Though the rotation of Polygon Motor reach stable, the signal of Hsync is not occurred 2-18 Service Manual Samsung Electronics...
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A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated with Teflon. When a paper passes between a heat roller and a pressure roller, toner adheres to the surface of a paper permanently. 2-19 Service Manual Samsung Electronics...
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• Each Toner Kit consists of Developer and Deve. Main Frame ⑨ Driver Ass’y • It is a power delivery unit by gearing • By driving the motor, it supplies the power to the feeding unit, the fusing unit, and the distributing unit. 2-20 Service Manual Samsung Electronics...
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- CX86710 (SFX336) : Existing Modem Chip which adds SSD (System Side Device) for interfacing between LSD and DIB of FM336Plus Core - CX20493 (LSD) : LIU (Line Interface Unit) Chip which is controlled by SSD and satisfies each PSTN Requirements by modulating internal Configuration with connecting Tel Line 2-21 Service Manual Samsung Electronics...
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3) CIS Operating Part : CMOS Sensor use +3.3V - CIS Maximum Operating Frequency : 5MHz - CIS Line time : 0.75ms @mono 300dpi (TBD) - White Data output Voltage : 1.7V -(Mono Copy, 5ms/line) 2-22 Service Manual Samsung Electronics...
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Blade on OPC on OPC ITB Unit ITB Unit P2: Image P2: Image on Media on Media Media Path Media Path Blade Blade Developer Developer Eraser Eraser Charger Charger Laser Scanning Unit Laser Scanning Unit 2-23 Service Manual Samsung Electronics...
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2. AC + DC Voltage is being used to develop toner into latent image on OPC because non-contact developing method is adopted 3. Y, M, C, and K Images are sequentially developed onto OPC and transferred onto Intermediate Transfer Belt (hereafter ITB) to form a color image on ITB 2-24 Service Manual Samsung Electronics...
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T2 Roll engagement and disengagement ⑥ Fusing • 3 Roll system -> short warm-up time (35sec) • Post Pressure Roll 1. Color Image on media is melted down and fixed into media by fusing process 2-25 Service Manual Samsung Electronics...
Fuser Clutch con(2P) NOR FLASH(32MB/4M) SCAN Motor Con(4P) USB Controller Network Conn Image process USB Conn PHY Chip Wireless con (6P) SCAN MOTOR DRIVER IC USB Host con(5P) Serial Flash(4MB) Empty sensor(3P) Initial Crum PBA 2-27 Service Manual Samsung Electronics...
Product spec and feature 2.2.2.3 Main PBA Description CLX-3185 Series CLX-3185 Series in in- in in- 1 only 1 only 1 only 1 only in in- in in- 1 only 1 only 1 only 1 only Modem Modem Modem Modem Main B’d...
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▪ Motor 1 BLDC ▪ LSU ▪ Fuser Control the Fuser’s temperature ▪ HVPS Control the high voltage outputs ▪ ADC Reading the Fuser’s temperature and the high voltage outputs’ feedback ▪ Cover Open Sensing 2-29 Service Manual Samsung Electronics...
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Peak Loading Current 2.2 A 2.7 A Ripple Noise <100mVp-p <500mVp-p Maximum Output 10.2W Peak Output 64.8W Protection for loading shortage and Shut down or Fuse Shut down or Output overflowing current Protection Voltage Drop 2-30 Service Manual Samsung Electronics...
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BIAS AC +141V 3% +141V 3% BIAS DC BIAS DC -1300V 15% -1300V 15% -295V 3% -295V 3% SUPPLY DC SUPPLY DC -595V 3% -595V 3% Charger Charger -1000V 3% -1000V 3% Main Main Regi Regi 2-31 Service Manual Samsung Electronics...
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• Output voltage: AC 250V ~ 1650Vp-p 1.5% (supply voltage is connected to ZENER Diode 350V) DC -50V ~ -600V DC 3% • ERROR type: 1. if Deve is GND, density will be extremely down. 2. if Deve is floating (for insecure terminal contact), density will be extremely down. 2-32 Service Manual Samsung Electronics...
Product spec and feature 2.2.3 CRUM The CLX-3185 series engine will be equipped with electronics that can read and write data into EEPROM otherwise known as CRUMs that reside within 1) C, M, Y, K Toner cartridges. The CRUM has a company ID.
Printer F/W. Hence the Status Monitor can stop polling because the Printer F/W informs the Status Monitor that printing job is complete. 2.3.3 Status Monitor Status Monitor has no user interface. It shows only HTML help when any error occurs during printing jobs. 2-34 Service Manual Samsung Electronics...
Set option value polling interval enable/disable Set last error status polling interval Sharing Registry Info System Status Monitor Printer Driver Registry Get option value Get last error status enable/disable polling interval Sharing Registry Info 2-35 Service Manual Samsung Electronics...
Color Registration measure Auto Color Registration pattern printing Video data Color Registration adjustment P Sync. Page Sync. modify Video signal L Sync. Line Sync. modify generator clock Video Clock Freq. modify temperat temperature control sensor 2-36 Service Manual Samsung Electronics...
• SCF Cove Open 4. Service Call : Unrecoverable Error • Engine LSU Error • Main Motor Error • Engine Fuser Over(Low) Heat Error + Open Heat Error • Transfer Belt Error 5. Others • Ready IP Conflict 2-37 Service Manual Samsung Electronics...
- Indicates how many pages are printed by using the consumable • Dot Count - Toner Cartridge Only - Indicates how many dots are printed by using the toner cartridge • Image Count • Model ID 2-38 Service Manual Samsung Electronics...
3.1.1 Precautions when assembling and disassembling * Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.
** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the life of this item will be reduced by 25%. Service Manual Samsung Electronics...
* Do not touch transfer roller when cleaning inside of machine. If transfer roller gets dirty, printing quality could be low. * Please refer to the User Manual for cleaning instructions. Service Manual Samsung Electronics...
(hot water sets the toner). Do not touch the developer roller surface as contamination will reduce print quality. Take care not to damage the roller’s surface when installing or removing a toner cartridge. Service Manual Samsung Electronics...
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Main Board JC39-00925A ADF Joint Board ADF IF Board JC39-00926A ADF Motor ADF Joint Board JC39-00927A Scan home sensor OPE Board JC39-00928A LIU Board Main Board JC39-00515A USB HOST Board Main Board JC39-00964A Speker LIU Board JC39-01405A Service Manual Samsung Electronics...
2. Remove the right side cover by unhooking after open the front cover. 4. Open the front cover. Unplug the connector after removing the connector cover. And then remove the front cover. Service Manual Samsung Electronics...
ADF pad ADF pad ADF pad 4. If the ADF roller is defective, remove the ADF 2. Lift the ADF Assy up. open unit. 5. Release the stacker by pushing it to the direction of arrow. Service Manual Samsung Electronics...
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Disassembly and Reassembly 6. Remove the Side covers after removing 8. Remove the 4 screw. And remove the guide 2 screws. path unit. 7. Remove the guide path cover after removing 4 screws. 3-10 Service Manual Samsung Electronics...
3. Release the OPE unit after unplugging 2 connectors. 2. Remove the hook of the OPE unit. First, remove the rear area of the OPE unit, and then remove the front area of the OPE unit. 3-11 Service Manual Samsung Electronics...
Disassembly and Reassembly 3.4.4 Sheet ADF Open the ADF cover. And remove the ADF sheet by using a sharp tool like tweezers SHEET-ADF SHEET-ADF SHEET-ADF SHEET-ADF 3-12 Service Manual Samsung Electronics...
4 in 1 4 in 1 3 in 1 3 in 1 4 in 1 4 in 1 2. Open up the Scan Assy. Remove the Holder link. And remove the link scan from the rail. 3-13 Service Manual Samsung Electronics...
3.4.6 CIS unit Before disassembling the CIS unit, remove the ADF assy, OPE unit. (Refer to 3.4.2~3) 1. Lift the scan upper up. 2. Release the belt. 3. Remove the CIS unit after unplug the cable. 3-14 Service Manual Samsung Electronics...
3.4.7 Middle Cover Before disassembling the middle cover, remove all covers and Scan Assy. (Refer to 3.4.1~2,5) 1. Open the front cover. Remove the 2 screws. 2. Remove 4 screws. Remove the link-holder. And remove 1 screw. 3-15 Service Manual Samsung Electronics...
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Disassembly and Reassembly 3. Remove 1 screw. Unplug 3 connectors. Screw Screw Screw Screw 4. Unplug the fan connector from the HVPS. Release the middle cover. 3-16 Service Manual Samsung Electronics...
Disassembly and Reassembly 3.4.8 Wireless LAN PBA (Only wireless model) 1. Open the DADF. Remove the WLAN PBA cover. 2. Remove the WLAN PBA after removing 1 screw and 1 connector. 3-17 Service Manual Samsung Electronics...
Disassembly and Reassembly 3.4.9 ITB 1. Open the front cover. Unplug the connector from OPE PBA. 2. Hold the ITB and take out it to the direction of arrow. 3-18 Service Manual Samsung Electronics...
2. Remove the 4 screw, and move the shaft as connector as shown below. shown below. And remove the Fuser unit. Caution - The fuser is very hot. So turn the printer off and wait until the printer to cool before replacing 3-19 Service Manual Samsung Electronics...
1. Remove the 5 screws and unplug the 2 connectors, 1 flat cable. And remove the one hook of the center. 3.4.12 Main PBA 1. Remove the harness cover after remove the one 2. Remove the all harness and 4 screws. And screw. release the Main PBA. 3-20 Service Manual Samsung Electronics...
1. To remove the LSU from the bottom of the SET, 2. Release the LSU unit after remove the 2 Flat first remove the harness cover after remove the cable. 2 screws. And remove the 3 screws. Harness cover Harness cover 3-21 Service Manual Samsung Electronics...
Disassembly and Reassembly 3.4.15 Holder Pad 1. Remove the sub PBA. And release the Guide 2. Release the holder pad after remove the hook Pick up unit after remove the 4 screws. of both side. 3-22 Service Manual Samsung Electronics...
Disassembly and Reassembly 3.4.16 Transfer roller Assy 1. Remove the Transfer roller by pushing the hook from the rear cover. 3-23 Service Manual Samsung Electronics...
1. Remove the hook from the position A and push to the left side. 2. Separate the Pick up roller Ass’y after release the position B. 3. Remove the hook of the part C, B in sequence. 4. Separate the Pick up rubber. 3-24 Service Manual Samsung Electronics...
3.4.18 Main drive unit 1. Remove the main PBA and SMPS board. (Refer to 3.4.12~13) 2. Remove the cover switch after removing 1 screw. Cover-Switch Cover-Switch Cover-Switch Cover-Switch 3. Release the main drive unit after removing 7 screws. 3-25 Service Manual Samsung Electronics...
4.1 Alignment and Adjustments 4.1.1 Control Panel overview This control panel may differ from your machine depending on its model. ■ CLX-3185/CLX-3185N Power Allow you to turn the power on and off. Eco Copy Reduces toner consumption and paper usage.
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Shows the current status of the wireless network connection. (CLX-3185FW) 16 Status LED Shows the status of your machine. 17 Start (Color) Begins a printing job in color mode. 18 On Hook Dial Engages the telephone line. Service Manual Samsung Electronics...
• A paper jam has occurred. • The door is opened. Close the door. • There is no paper in the tray. Load paper in the tray. • The machine has stopped due to a major error. Check the display message. Service Manual Samsung Electronics...
Roller Roller DEVE Y DEVE Y DEVE M DEVE M DEVE C DEVE C DEVE K DEVE K Roller Roller Waste Waste Tank Tank Regi. Regi. Roller Roller Pick up Pick up Roller Roller Cassette Cassette Service Manual Samsung Electronics...
2. Pull out tray 1 out of the machine. If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge. 4. Insert the tray 1 back into Service Manual Samsung Electronics...
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The inner cover will then close automatically. Lower down the scan unit gently until it is completely closed. Make sure that it is securely latched. Printing automatically resumes. 5. Close the rear door. Printing automatically resumes. Service Manual Samsung Electronics...
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If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the 5. Pull up the fuser lever. next step. 3. Open the rear cover. Service Manual Samsung Electronics...
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8. Lower down the scan unit gently and slowly until it completely closed. Make sure that it is securely latched. 7. Carefully take the jammed paper out of the machine. 9. Pull down the fuser lever. 10. Close the rear door. Printing automatically resumes. Service Manual Samsung Electronics...
Original Type ECM Mode Eco Copy Send Report Image TCR Receiving Receive Mode Ring To Answer Stamp RCV Name RCV Start Code Auto Reduction Discard Size Junk Fax Setup DRPD Mode Change Default Resolution Darkness Auto Report Service Manual Samsung Electronics...
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WLAN Default Alarm Sound WLAN Signal Speaker Ringer Clear Setting Report Network Info. All Report Configuration a. CLX-3185/CLX-3185N/CLX-3185FN only Supplies Info b. CLX-3185FN/CLX-3185FW only Address Book c. CLX-3185N/CLX-3185FN/CLX-3185FW only Send Report Sent Report Fax RCV Report Schedule Jobs Junk Fax Report Network Info.
4. Press the left/right arrow until the item you want to clear appears and press OK. 5. Press OK when Yes appears to confirm clearing. 6. Repeat steps 4 through 5 to clear another item. 7. Press Stop/Clear to return to ready mode. 4-11 Service Manual Samsung Electronics...
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7. Press Stop/Clear to return to ready mode. d) Finding the serial number When you call for service or register as a user on the Samsung website, the machine’s serial number by taking the following steps. 1. Press Menu on the control panel.
4) Download F/W via USB ※ In the case of Download Mode, If STOP Key is pressed when Printer is not connected to computer with USB, Error message happens (Error message : Image Error, Reset Printer) picture#1 picture#2 4-13 Service Manual Samsung Electronics...
Fax option 3 in 1 Data Setup Machine Test Report Clear All Mem Switch Test All Report Clear Counts Dram Test Configuration Rom Test Supplies Info Shading Test Error Info Usage Page Component Check Service Support 4-14 Service Manual Samsung Electronics...
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CLEAR COUNTS The function resets the the count information for Total page, FLT Scan, ADF Scan, Image count, Transfer belt, Fuser, Transfer roller, Tray1 roller. Please reset the count after replacing the related part. 4-15 Service Manual Samsung Electronics...
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Use this list to check for send and receive errors. If a communication error occurs while the machine is in TECH mode, the protocol list will print automatically. OTHER ITEM This list provides a list of the user system data settings and tech mode settings. 4-16 Service Manual Samsung Electronics...
Charger Transfer Roll Transfer Roll Magenta Magenta Cyan Cyan FCF P/U Roller FCF P/U Roller T2 REVERSE T2 REVERSE Black Black Dev DC Dev DC Dev AC Vpp Dev AC Vpp Dev AC Dev AC 4-19 Service Manual Samsung Electronics...
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If cover is opened, " Opened“ message will be displayed. If not, "Closed" message will be. Tray1 Empty If paper exists in the tray, "With Paper" will be displayed. If not, "Without Paper" message will be. 4-20 Service Manual Samsung Electronics...
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Left/Right arrow is selected, x% is increased or decreased. And “DUTY : x%” message will be displayed. * is disappeared. And then “enter” key is pushed, x%*” message will be displayed. When “Upper Level” is pushed, * is disappeared. 4-21 Service Manual Samsung Electronics...
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When “enter” key is pushed, “* xdot” message will be displayed. “*” displayed current setting. And then Left/Right arrow is selected, xdot is increased or decreased. “*” is disappeared. And then “enter” key is pushed, “*” will be displayed. 4-22 Service Manual Samsung Electronics...
3. Replace the main board. C1-2110 Prepare Toner Small amount of toner is left in the Prepare a new cartridge for a yellow cartridge. replacement. ∇ The estimated cartridge life of toner is close. 4-24 Service Manual Samsung Electronics...
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Not compatible The yellow toner cartridge is not Install the yellow toner cartridge Yellow toner suitable for your machine. with a Samsung-genuine cartridge C1-3110 Prepare Toner Small amount of toner is left in the Prepare a new cartridge for a magenta cartridge.
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Not compatible The magenta toner cartridge is not Install the yellow toner cartridge magenta toner suitable for your machine. with a Samsung-genuine cartridge C1-4110 Prepare Toner Small amount of toner is left in the Prepare a new cartridge for a cyan cartridge.
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Not compatible The black toner cartridge is not Install the yellow toner cartridge Black toner suitable for your machine. with a Samsung-genuine cartridge C3-1110 Prepare IMG unit The estimated life of imaging unit is Prepare a imaging unit for close.
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If the problem persist, replace the LSU unit. U2-1114 Error #U2-1114 LSU does not work but the Lready Turn off the machine then on. Turn off then on signal is detected. If the problem persist, replace the LSU unit. 4-28 Service Manual Samsung Electronics...
Green LED on? - Main PBA error - Panel PBA error Refer to Ready or Error LED ON? 4.1.8 LED Status Power save Error Message Test Print printing Refer to "Solution Quality is of Image Problem" Nomal? 4-29 Service Manual Samsung Electronics...
• See “Solving General Printing Problems” does not resolve the printer • See “Solving Print Quality Problems” problem, check the following • See “Common Windows Problems” troubleshooting sections. • See “Common Macintosh Problems” • See “Common Linux Problems” 4-30 Service Manual Samsung Electronics...
The printer is not Check the power switch and the receiving power. power source. The printer is not Select Samsung CLX-3185 series selected as the default printer. as your default printer. Check the printer for the following: Close the printer cover.
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The printer driver Software Section. Try printing a may be incorrectly installed. test page. Check the LEDs on the control The printer is malfunctioning. panel to determine if the printer is indicating a system error. 4-32 Service Manual Samsung Electronics...
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Paper has been loaded incorrectly. Check that the paper guides are set correctly. Remove excess paper from the There is too much paper in the tray. tray. Use only paper that meets printer The paper is too thick. specifications. 4-33 Service Manual Samsung Electronics...
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4 ppm in color mode. From the Start menu, choose If using Windows 98/Me, the Settings and Printers. Right-click Spooling Setting may be set the Samsung CLP-31x series incorrectly. printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button.
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Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. 4-35 Service Manual Samsung Electronics...
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An incorrect type of Use only paper that meets printer paper is being used. specifications. After opening the front cover, There may be debris remove the imaging unit and then inside the printer. clear the debris. 4-36 Service Manual Samsung Electronics...
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The software Try printing a job from another application is malfunctioning. application. Exit Windows and reboot the The operating system computer. Turn the printer off and is malfunctioning. then back on again. 4-37 Service Manual Samsung Electronics...
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1200dpi [Normal] or 600dpi [Draft]. [Best] and then try printing again. If you increase the photo size in the The resolution of the software application, the resolution photo is very low. will be reduced. Reduce the photo size. 4-38 Service Manual Samsung Electronics...
So the If the problem persists, replace AaBbCc contact is unstable. Or the output of the HVPS board. the HVPS is abnormal. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 4-39 Service Manual Samsung Electronics...
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AaBbCc AaBbCc AaBbCc The paper may not meet specifications Check the paper type and quality. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 4-40 Service Manual Samsung Electronics...
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3. The paper lot is bad. Try a different kind or brand of paper. See "Vertical repetitive defects" on 4. The toner cartridge may be defective. the next page. 4-41 Service Manual Samsung Electronics...
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2. If white vertical replace the imaging unit with a new lines appear on the page one. 3. Foreign matter stuck Clean the LSU window with onto the window of internal lenses recommended cleaner(IPA). of LSU mirror. 4-42 Service Manual Samsung Electronics...
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3. No charge voltage in the HVPS board. If the problem persists, replace the AaBbCc AaBbCc HVPS board. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 4-43 Service Manual Samsung Electronics...
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1. Clean the inside of the printer. 2. Check the paper type and quality. 1. Toner smear 3. Remove the imaging unit and install a new one. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 4-44 Service Manual Samsung Electronics...
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2. Parts of the printer AaBbCc the page, the problem will likely may have toner on them. correct itself after a few more pages. 3. The fusing assembly Contact a service representative. may be damaged. 4-45 Service Manual Samsung Electronics...
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Printing on seams can cause problems. 3. If background Adjust the print resolution through scatter covers the entire surface your software application or via the area of a printed page printer properties window. 4-46 Service Manual Samsung Electronics...
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Try a different paper. hollowed images AaBbCc AaBbCc AaBbCc AaBbCc The printer may need service. 2. If characters are AaBbCc Verify that it also occurs on a demo improperly formed and producing page. a wavy effect. 4-47 Service Manual Samsung Electronics...
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2. The paper may not meed specifications 3. Ensure that the paper The guides are not too tight or too or other material is loaded correctly AaBbCc loose against the paper stack. AaBbCc AaBbCc AaBbCc AaBbCc 4-48 Service Manual Samsung Electronics...
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Both high temperature and high 2. Check the paper type and quality. AaBbCc humidity can cause paper curl. AaBbCc AaBbCc Also try rotating the paper 180¡ in 3. Turn the stack of the tray. paper over in the tray. 4-49 Service Manual Samsung Electronics...
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1. Wrinkles or creases properly. Check the paper type and quality. 2. The paper may not meed specifications Also try rotating the paper 180¡ in 3. Turn the stack of paper the tray. over in the paper tray. 4-50 Service Manual Samsung Electronics...
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4. Is the movement Clean the bushing part of the (Up and Down) of the transfer transfer roller. roller smooth? If the problem is still not solved, 5. Is the HVPS normal? replace the developer. 4-51 Service Manual Samsung Electronics...
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1. The toner cartridge may reinsert. not be installed properly. 2. The toner cartridge may Install a new toner cartridge. be defective and need replacing. Change HVPS. 3. The printer may require repair. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 4-52 Service Manual Samsung Electronics...
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3. The Toner Cartridge AaBbCc Install a new toner cartridge. may be defective and AaBbCc need replacing. AaBbCc AaBbCc AaBbCc 4. If the problem persists, Contact a service representative. the printer may require repair. 4-53 Service Manual Samsung Electronics...
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1. Character voids are surface of the paper. Remove the white areas within characters that should paper and turn it over. be solid black 2. The paper may not meet paper specifications. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 4-54 Service Manual Samsung Electronics...
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A toner cartridge may be installed 1. If horizontally improperly. aligned color or black streaks or Remove the toner cartridge and smears appear reinsert. Install a new toner cartridge. 2. A toner cartridge may be defective. 4-55 Service Manual Samsung Electronics...
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18) Curl Turn the stack of paper over in the 1. If the printed paper is paper tray. Also try rotating the curled or paper does not feed into paper 180¡ in the tray. the printer 4-56 Service Manual Samsung Electronics...
NOTE: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/2003/XP User’s Guide that came with your PC for further information on Windows error messages. 4-57 Service Manual Samsung Electronics...
Print as Image when you print from document from Acrobat Reader. Acrobat Reader. The document has printed, but the print job has not Update your Mac OS to OS 10.3.3 or higher. disappeared from the spooler in Mac OS 10.3.2. 4-58 Service Manual Samsung Electronics...
"No Choice" value. editing the printer You have to choose an option that does not conflict settings. before being able to submit the changes. Continue.. 4-59 Service Manual Samsung Electronics...
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In that case, you need to make sure Landscape mode, but it prints that you leave the LLPR option set to its default rotated and cropped. Portrait setting, to avoid unwanted rotations of the page that would result in cropped output. Continue.. 4-60 Service Manual Samsung Electronics...
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Some documents come out latest version of CUPS (at least 1.1.14). Some RPM as white pages when printing. packages for the most popular distributions are provided as a convenience with this Linux Printing Package. Continue.. 4-61 Service Manual Samsung Electronics...
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Postscript uses CIE color space for Color Matching Some color images come out all black. System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at www.ghostscript.com. 4-62 Service Manual Samsung Electronics...
(the solenoid does not work properly) 2. Pad-Friction is Clean the pad friction with soft clothe contaminated with foreign matter.(oil...) dampened with IPA(Isopropyl Alcohol). Use the smooth paper. 3. The face of paper is blended. 4-63 Service Manual Samsung Electronics...
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1. Check if the power input Replace the power supply cord or SMPS. and SMPS output are normal. 2. Check the inferiority of OPE Unit if the LCD of Panel does Replace the OPE unit. not appear after normal warmingup. 4-64 Service Manual Samsung Electronics...
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AC-Harness Short? AC-Harness Change Replace Thermostat Thermostat Open? 4712-001031 Replace Thermostat Thermostat Pollution, Bend? 1404-001447 Replace Thermostat Thermostat Resistance Defect? 1404-001447 (300~450kohm @ 25℃) Replace Fuser & recheck The SMPS and Main B'd could be suspect 4-65 Service Manual Samsung Electronics...
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For 220V : 4.7±1 ohm) Thermostat cannot be Replace Thermistor 1404-001447 cleaned and/or bent? Replace Thermistor Thermostat Resistance Defect? 1404-001447 (300~450kohm @ 25℃) Replace Fuser & recheck The SMPS and Main B'd could be suspect 4-66 Service Manual Samsung Electronics...
3. Check the connection of Check the Speaker connection, HARNESS between the and try to replace it. LIU and the Main B'd. 4. Check if the SPEAKER Lastly, try to replace the Main B'd. is connected correctly. 4-67 Service Manual Samsung Electronics...
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The problem still persists, then replace the LIU and the main B'd 3. Check the connection of in sequence. HARNESS between the Notes: Product supports the MF LIU and the Main PBA. DIAL type only. 4-68 Service Manual Samsung Electronics...
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OHD. to replace the LIU B'd. 2. Check if you can If the MODEM testing is abnormal, catch a RECEIVE tone while try to replace the Main B'd. MODEM testing in the TECH Mode. 4-69 Service Manual Samsung Electronics...
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2. Check the RECEIVE condition by trying to forward a FAX to another fax machine from the forwarding side FAX. 3. Check if the telephone line connected to the Product is contaminated or gets stripped off or down. 4-70 Service Manual Samsung Electronics...
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1.Check if there is NOISE If it makes NOISE while when pressing on-hook dial. on-hooking, replace or repair the telephone line. 2.Check the RECEIVE condition by trying to receive a FAX at another fax machine. 4-71 Service Manual Samsung Electronics...
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(Refer to 'Defective FAX RECEIVE'.) 2. Ask to the forwarding Check if the FAX status of the side, check the image quality of another forwarding side is also normal. machine receiving a FAX additionally sent to. 4-72 Service Manual Samsung Electronics...
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The phone is ringing continuously, but it cannot receive. Even when the RECEIVE Mode is Check if the RECEIVE Mode is changed to FAX MODE, it cannot TEL MODE or FAX MODE. receive, then replace the LIU and the Main B'd in sequence. 4-73 Service Manual Samsung Electronics...
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The received data is reduced by more than 50% in the printing. After checking the data of the Check the FAX status of the forwarding side, correct the forwarding side. FAX of the forwarding side. 4-74 Service Manual Samsung Electronics...
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1. Check if the RECEIVE Mode is FAX MODE. TEL MODE or FAX MODE. 2. Even after the RECEIVE Mode is changed to the FAX Mode, it cannot receive, then try to replace the LIU and the Main B'd in sequence. 4-75 Service Manual Samsung Electronics...
Check the Scanner cover a thin original. is properly closed. Redo shading profile I the tech Cheak shading profile. mode. Check white/black reference Replace FFC if it is defective voltage on Main PBA.e.q Check the FFC 4-76 Service Manual Samsung Electronics...
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2) Black Copy Description Blank page is printed out when copying Check the CIS harness is Check for CIS problem properly connected. on the Main PBA. Redo shading profile I the tech Cheak shading profile. mode. 4-77 Service Manual Samsung Electronics...
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Check the Scanner Motors, objects in the mechanism or gearbox and rollers. scanner path. Replace any wrong parts. Redo shading profile I the tech Check the Motor Drive on Driver PBA. mode. 4-78 Service Manual Samsung Electronics...
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The copied image is excessively light or dark. Redo shading profile in the Check the shading profile tech mode. Remove the abnormal gab between Check the gap between original original and scanner glass. and scanner glass. See "Print" troubleshooting Check printing quality. 4-79 Service Manual Samsung Electronics...
Check if the CIS is placed right side. place it to left side. Move CIS unit to left and right Check the load against the CIS unit. side for several times. Power off and on. Check the abnormal system error. 4-80 Service Manual Samsung Electronics...
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2. If the problem persists, Main board replace the OPE Assy. 3) Copy image can’t identify. Description Copy image look like ‘haze line’. Retry connect the flat cable CIS's flat cable was not on the CISM. connected well 4-81 Service Manual Samsung Electronics...
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Replace Sheet-ADF as new one Check if the Sheet-ADF (Refer to Disassembly chapter) is worn terribley Cleaning the Sheet-ADF without separating. Clean the surface of the Sheet-ADF with soft cloth. Continue... 4-82 Service Manual Samsung Electronics...
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1. Open the ADF cover. And remove the ADF sheet by using a sharp tool like tweezers. SHEET-ADF 2. Clean the both faces of the Sheet with 3. Assemble the sheet ADF to the original place. soft cloth. 4-83 Service Manual Samsung Electronics...
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Document Jam was occurred. Pull out the jammed document, Check if Pad-ADF is worn. and replace the Pad-Adf. Pull out the jammed document. Check if too thick document is put in. The Maximum document thickness is 0.15mm. 4-84 Service Manual Samsung Electronics...
• Brush • Tweezers Standard : For general home use, small type. • Software (Driver) installation CD ROM Install Driver CD • Cotton Swab Network S/W CD Standard : For general home use, for medical service. Service Manual Samsung Electronics...
Network Printer Card Tray NVRAM Nonvolatile Random Access Memory FISO Front-In, Side-Out Organic Photo Conductor FPOT First Print out Time Printed Board Assembly Windows Graphic Device Interface Printer Command Language, Printer Graphic Interchange Format Control Language Ground Service Manual Samsung Electronics...
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Reference Information Peripheral Component Interconnect SMPS Switching Mode Power Supply by Intel 1992/6/22, is a local bus SPGP Samsung Printer Graphic Processor standard developed by Intel and Samsung Printer Language introduced in April, 1993 : A60, B60 SPL-C Samsung Printer Language-Color...
• Provide the proper environment : - A firm, level surface - Away from the direct airflow of air conditioners, heaters, or ventilators - Free of extreme fluctuations of temperature, sunlight, or humidity - Clean, dry, and free of dust Service Manual Samsung Electronics...
Reference Information 6.4 A4 ISO 19752 Standard Pattern These test patterns are reproduced at 70% of the normal A4 size Service Manual Samsung Electronics...
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Reference Information Service Manual Samsung Electronics...
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Reference Information Service Manual Samsung Electronics...
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Reference Information Service Manual Samsung Electronics...
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Reference Information Service Manual Samsung Electronics...
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GSPN (Global Service Partner Network) North America : service.samsungportal.com Latin America : latin.samsungportal.com CIS : cis.samsungportal.com Europe : europe.samsungportal.com ⓒ Samsung Electronics Co.,Ltd. January. 2010 China : china.samsungportal.com Printed in Korea. Asia : asia.samsungportal.com Mideast & Africa : mea.samsungportal.com VERSION NO. : 1.00...
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Do you have a question about the CLX-3185 and is the answer not in the manual?
Questions and answers
How to fix imaging unit not installed?
To fix the "imaging unit not installed" issue on the Samsung CLX-3185, ensure the following:
1. Check Installation: Verify that the imaging unit (DRUM, CLT-R409) is correctly installed in the printer.
2. Reset the Imaging Unit: If the issue persists, you may need to reset the imaging unit chip using a firmware reset program compatible with your printer's firmware version.
3. Firmware Reset Program: Install the firmware reset program that supports your printer's firmware version (e.g., 1.20.01.22, 1.20.01.47, etc.). After resetting, refill the toner cartridge if necessary.
4. Power Cycle the Printer: Turn off the printer, wait a few seconds, and then turn it back on to see if the issue is resolved.
If the problem continues, check for hardware damage or consult a technician.
This answer is automatically generated