HP PROLIANT DL320 G6 User Manual
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HP PROLIANT DL320 G6 User Manual

Hewlett-packard server user manual
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HP ProLiant DL320 G6 Server

User Guide

Part Number 530514-002
March 2010 (Second Edition)

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  • Page 1: User Guide

    HP ProLiant DL320 G6 Server User Guide Part Number 530514-002 March 2010 (Second Edition)
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Operations... 16 Power up the server ... 16 Power down the server ... 16 Remove the server from the rack ... 16 Remove the access panel ... 17 Remove the air baffle ... 17 Remove the PCI riser board assembly ... 17 Install the PCI riser board assembly ...
  • Page 4 HP ROM-Based Setup Utility ... 53 Array Configuration Utility ... 55 Option ROM Configuration for Arrays... 55 HP ProLiant Essentials Rapid Deployment Pack ... 56 Re-entering the server serial number and product ID ... 56 Management tools... 56 Automatic Server Recovery ... 56 ROMPaq utility ...
  • Page 5 Troubleshooting resources ... 63 Pre-diagnostic steps ... 63 Important safety information ... 63 Symptom information ... 65 Prepare the server for diagnosis ... 66 Loose connections ... 66 Service notifications ... 67 Troubleshooting flowcharts ... 67 Start diagnosis flowchart ... 67 General diagnosis flowchart ...
  • Page 6 Power supply specifications ... 89 Technical support ... 92 Before you contact HP ... 92 HP contact information ... 92 Customer Self Repair ... 92 Acronyms and abbreviations ... 100 Index ... 102...

  • Page 7: Component Identification

    Component identification Front panel components • LFF models Item Description Optical drive blank Serial label pull tab USB connectors (2) Hard drive bays • SFF models Item Description Optical drive blank Serial label pull tab USB connectors (2) Hard drive bays Component identification 7...

  • Page 8: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Internal health LED NIC 1 link/activity LED NIC 2 link/activity LED Drive activity LED Power On/Standby button and system power LED UID button/LED SAS and SATA device numbers Status Green = System health is normal. Amber = System health is degraded.

  • Page 9: Rear Panel Components

    Rear panel components For this server model, PCI expansion slots 1-3 and 6 are reserved. Item Description Power cord connector Mouse connector 10/100/1000 NIC 1 connector/shared iLO 2 management port 10/100/1000 NIC 2 connector Serial connector Slot 5 PCIe2 x16 (4, 2, 1)

  • Page 10: Pci Expansion Slot Definitions

    Item Description UID button/LED NIC/iLO 2 link NIC/iLO 2 activity PCI expansion slot definitions For this server model, PCI expansion slots 1-3 and 6 are reserved. Slot Type PCI Express Optional PCI-X PCI Express System board components For this server, some system board slots and connectors are reserved.

  • Page 11: System Maintenance Switch

    SATA connectors 5-6 (optical drives)** * Fan 5 is only available in CTO models of this server. **The server supports one optical drive that can be connected to either SATA connector 5 or SATA connector 6. System maintenance switch Position...

  • Page 12: Nmi Functionality

    Short the NMI jumper pins • Press the NMI switch • Use the iLO Virtual NMI feature For additional information, see the whitepaper on the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). Function Off = Normal operation On = BIOS will clear CMOS and...

  • Page 13: System Board Leds

    Fan 4 failure Fan 5 failure* Fan 7 failure Processor failure * Fan 5 is only available in CTO models of this server. Status — Off = No AC power or failed power supply Green = Power supply is on and functioning.

  • Page 14: System Leds And Internal Health Led Combinations

    Combinations of illuminated system LEDs and the internal health LED indicate system status. The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may report server status differently than the health LEDs because the software tracks more system attributes.
  • Page 15 Fan 6 is reserved. Component identification 15...

  • Page 16: Operations

    To remove the server from an HP, Compaq branded, telco, or third-party rack: Power down the server (on page 16). Disconnect all peripheral cables and power cords from the server rear panel.

  • Page 17: Remove The Access Panel

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

  • Page 18: Install The Pci Riser Board Assembly

    CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser board assembly. Power down the server (on page 16). Remove the server from the rack (on page 16).
  • Page 19 Install the PCI riser board assembly. Connect any internal cables for expansion boards. Install the access panel. Install the server into the rack. Operations 19...

  • Page 20: Setup

    (http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high- density deployment at the HP website (http://www.hp.com/products/servers/platforms).

  • Page 21: Optimum Environment

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 22: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 23: Rack Warnings

    Identifying the server shipping carton contents Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.

  • Page 24: Installing The Server Into The Rack

    Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit. If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksolutions.com/hp).

  • Page 25: Installing The Operating System

    NOTE: For SATA RAID configuration, a driver diskette must be created. For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server. Powering up and configuring the server IMPORTANT: the server.

  • Page 26: Hardware Options Installation

    BIOS initialization. The memory subsystem in this server can support RDIMMs or UDIMMs. Both types are referred to as DIMMs when the information applies to both types. When specified as RDIMM or UDIMM, the information applies to that type only.

  • Page 27: Single-, Dual-, And Quad-Rank Dimms

    PC3 DIMMSs (RDIMMs) and Unbuffered DIMMs (UDIMMs). DIMM slots in this server are identified by number and by letter. Letters identify the slots to populate for specific AMP modes. Slot numbers are reported by ROM messages during boot and for error reporting.

  • Page 28: Memory Configurations

    Size Rank Data width Memory speed DIMM type For the latest supported memory information, see the QuickSpecs on the HP website (http://www.hp.com). Memory configurations To optimize server availability, the server supports the following AMP modes: • Advanced ECC—provides the greatest memory capacity for a given DIMM size, while providing up to 4-bit error correction.

  • Page 29: General Dimm Slot Population Guidelines

    DIMM configuration, the server boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 53)." For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com). RDIMM maximum memory configurations The following table lists the maximum memory configuration possible with 8-GB RDIMMs.

  • Page 30: Lockstep Memory Population Guidelines

    • Each channel supports up to two Unbuffered DIMMs. • If quad-rank DIMMs are installed for a processor, a maximum of two DIMMs can be installed on each channel for that processor. • If a channel contains quad-rank DIMMs, the quad-rank DIMM must be installed first on that channel. DIMM speeds are supported as indicated in the following table.

  • Page 31: Installing A Dimm

    To avoid damage to the hard drives, memory, and other system components, the CAUTION: air baffle, drive blanks, and access panel must be installed when the server is powered up. Power down the server (on page 16). Extend the server from the rack.

  • Page 32: Redundant Hot-Plug Power Supply Option

    Connect the power cord to the power supply. Connect the power cord to the AC power source. Hard drive options The server provides non-hot-plug capability through an embedded SATA controller. To obtain hot-plug capability, install an optional controller and hot-plug cable option kit. Hard drive guidelines When adding hard drives to the server, observe the following general guidelines: •...

  • Page 33: Removing A Hard Drive Blank

    Optional SAS controllers support hot-plug SAS or SATA hard drives and drive LEDs. Removing a hard drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Remove the component as indicated.

  • Page 34: Installing A Hard Drive

    Remove the hard drive. Installing a hard drive IMPORTANT: optional controller is installed in the server. Power down the server (on page 16). Remove the existing hard drive blank Prepare the hard drive. Hot-plug capability and drive LED support are only available when a supported ("Removing a hard drive...

  • Page 35: Optical Drive Option

    Optical drive option To install the component: Power down the server (on page 16). Remove the server from the rack (on page 16). Remove the access panel (on page 17). Remove the air baffle (on page 17). Remove the 9.5-mm optical drive blank. Retain the blank for future use.
  • Page 36 Install the 9.5-mm optical drive assembly. When fully inserted, the assembly locking latch clicks. Using a T-15 screwdriver, secure the drive to the chassis. Connect the optical drive and power cable to the optical drive. Hardware options installation 36...

  • Page 37: Dedicated Ilo 2 Port Module Option

    Dedicated iLO 2 port module option To install the component: Power down the server (on page 16). Remove the server from the rack (on page 16). Remove the access panel (on page 17). Press inward on the knockout. Twist and pull to remove the knockout from the chassis.

  • Page 38: Expansion Board Option

    Expansion board option To install the component: Power down the server (on page 16). Remove the server from the rack (on page 16). Remove the access panel (on page 17). Disconnect all internal cables connected to any existing expansion boards.

  • Page 39: Pci-X Riser Board Option

    Disconnect all internal cables connected to existing expansion boards. Remove the PCI riser board assembly (on page 17). Remove all installed expansion boards. The server does not power up if the PCI riser board assembly is not seated Hardware options installation 39...

  • Page 40: Storage Controller Option

    Install the storage controller ("Expansion board option" on page 38). The server does not power up if the PCI riser board assembly is not seated For additional installation and configuration information, refer to the ("Expansion board option" on page 38).

  • Page 41: Flash-Backed Write Cache Capacitor Pack Option

    Close all applications. Power down the server (on page 16). In systems that use external data storage, be sure that the server is the first unit to CAUTION: be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up.

  • Page 42: Battery-Backed Write Cache Battery Pack Option

    Battery-backed write cache battery pack option CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress.
  • Page 43 The battery pack might have a low charge when installed. In this case, a POST error message is displayed when the server is powered up, indicating that the battery pack is temporarily disabled. No action is necessary on your part. The internal circuitry automatically recharges the batteries and enables the battery pack.

  • Page 44: Hp Trusted Platform Module Option

    Install the access panel. Install the server into the rack. HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections: Installing the Trusted Platform Module board. Retaining the recovery key/password (on page 46).

  • Page 45: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker™ detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 46: Retaining The Recovery Key/Password

    To help ensure maximum security, observe the following guidelines when retaining the recovery key/password: • Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server. Hardware options installation 46...

  • Page 47: Enabling The Trusted Platform Module

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 48: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. Non-redundant power supply cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked.

  • Page 49: Optional Redundant Power Supply Cabling

    Optional redundant power supply cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. IMPORTANT: Use the cable clips installed in the chassis to manage cable routing. Optional Common Slot Power Supply cabling CAUTION: When routing cables, always be sure that the cables are not in a position where...

  • Page 50: Sata Cabling

    IMPORTANT: Use the cable clips installed in the chassis to manage cable routing. SATA cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. IMPORTANT: Use the cable clips installed in the chassis to manage cable routing.

  • Page 51: Bbwc Battery Pack Or Fbwc Capacitor Pack Cabling To An Optional Controller

    CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. BBWC battery pack or FBWC capacitor pack cabling to an optional controller Cabling 51...

  • Page 52: Configuration And Utilities

    Enabling access to the Array Configuration Utility (on page 55) and Erase Utility (on page 57) SmartStart is included in the HP Insight Foundation suite for ProLiant. For more information about SmartStart software, see the HP Insight Foundation suite for ProLiant or the HP website (http://www.hp.com/go/foundation).

  • Page 53: Auto-Configuration Process

    Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: •...

  • Page 54: Configuring Mirrored Memory

    RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation).

  • Page 55: Array Configuration Utility

    Servers running Microsoft® operating systems require Internet Explorer 5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com).

  • Page 56: Hp Proliant Essentials Rapid Deployment Pack

    It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp).

  • Page 57: Rompaq Utility

    ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.

  • Page 58: Storageworks Library And Tape Tools

    HP and third-party devices. IMPORTANT: processors, SAS and SATA hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim). Management Agents Management Agents provide the information to enable fault, performance, and configuration management.

  • Page 59: Usb Support

    USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

  • Page 60: Hp Insight Diagnostics Survey Functionality

    For more information, see the Management CD in the HP Insight Foundation suite for ProLiant. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention.

  • Page 61: Hp Insight Server Migration Software For Proliant

    HP servers, storage, network and SAN environments, plus selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support agreements.

  • Page 62: Proliant Support Packs

    To download the tool and for more information, see the HP website (http://www.hp.com/support). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.

  • Page 63: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem- specific flowcharts to help you navigate complex troubleshooting processes.

  • Page 64: Warnings And Cautions

    To reduce the risk of personal injury or damage to the equipment, To reduce the risk of injury from electric shock, remove all power Only authorized technicians trained by HP should attempt to repair this To reduce the risk of personal injury or damage to the equipment, be sure that:...

  • Page 65: Symptom Information

    If the problem occurs randomly, what is the duration or frequency? To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 59) and use the survey page to view the current configuration or to compare it to previous configurations. •...

  • Page 66: Prepare The Server For Diagnosis

    To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up-to-date.

  • Page 67: Service Notifications

    Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page. Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 67)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...

  • Page 68: General Diagnosis Flowchart

    Item Refer to "Symptom information (on page 65)" "Loose connections (on page 66)" "Service notifications (on page 67)" The most recent version of a particular server or option firmware is available on the HP Support website (http://www.hp.com/support). Troubleshooting 68...
  • Page 69 Item Refer to "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms)

  • Page 70: Server Power-On Problems Flowchart

    Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 70...
  • Page 71 Faulty internal component Item Refer to "Component identification (on page 7)" "HP Insight Diagnostics (on page 59)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Loose connections (on page 66)"...
  • Page 72 Troubleshooting 72...

  • Page 73: Post Problems Flowchart

    Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)

  • Page 74: Os Boot Problems Flowchart

    Item Refer to OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system Troubleshooting 74...
  • Page 75 Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation "HP Insight Diagnostics (on page 59)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...

  • Page 76: Server Fault Indications Flowchart

    Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 58) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 76...
  • Page 77 Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) • "HP contact information (on page 92)" "HP Insight Diagnostics (on page 59)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...

  • Page 78: Post Error Messages And Beep Codes

    POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: information in the server documentation before removing, replacing, reseating, or modifying system components.

  • Page 79: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled.
  • Page 80 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Battery replacement 80...

  • Page 81: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 82: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.

  • Page 83: Canadian Notice (Avis Canadien)

    *Notified body number (used only if applicable—refer to the product label) Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany The official EU CE declaration of conformity for this device can be found on the HP website (http://www.hp.com/go/certificates). Disposal of waste equipment by users in private...

  • Page 84: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 85: Korean Notice

    Do not operate controls, make adjustments, or perform procedures to the laser device • other than those specified herein. Allow only HP Authorized Service technicians to repair the unit. • The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976.

  • Page 86: Taiwan Battery Recycling Notice

    To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 87: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 88: Specifications

    Specifications Environmental specifications Specification Temperature Operating Non-operating Maximum rate of temperature change Operating Non-operating Relative humidity (noncondensing) Operating Non-operating Maximum wet bulb temperature (non-condensing) Operating Non-operating Altitude Operating Non-operating Maximum rate of altitude change Operating Non-operating All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.

  • Page 89: Power Supply Specifications

    Weight (minimum configuration: one hard drive, power supply, and processor installed) Power supply specifications Depending on installed options, the server is configured with one of the following power supplies: • HP ProLiant 400 W Power Supply Specification Input requirements Rated input voltage...
  • Page 90 Rated input power BTUs per hour Power supply output Rated steady-state power Maximum peak power • HP ProLiant 460 W Power Supply Specification Input requirements Rated input voltage Rated input frequency Rated input current Rated input power BTUs per hour...
  • Page 91 Rated input power 575 W at 100V AC input 575 W at 200V AC input BTUs per hour 1962 at 120V AC input 1962 at 200V to 240V AC input Power supply output Rated steady-state power 500 W at 100V to 120V AC input 500 W at 200V to 240V AC input...

  • Page 92: Technical Support

    If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: •...

  • Page 93: Réparation Par Le Client (Csr)

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.

  • Page 94: Riparazione Da Parte Del Cliente

    La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.

  • Page 95: Reparaciones Del Propio Cliente

    Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP.

  • Page 96: Reparo Feito Pelo Cliente

    HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 97 HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis.
  • Page 98 Technical support 98...
  • Page 99 Technical support 99...

  • Page 100: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Automatic Server Recovery double data rate International Electrotechnical Commission Integrated Lights-Out Integrated Management Log keyboard, video, and mouse non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCI Express...
  • Page 101 PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self Test ProLiant Support Pack RBSU ROM-Based Setup Utility Rapid Deployment Pack serial attached SCSI SATA serial ATA Systems Insight Manager unit identification universal serial bus Version Control Agent Acronyms and abbreviations 101...

  • Page 102: Index

    25, 52 Configuration Replication Utility 52 configuring AMP modes 54, 55 connection problems 66 connectors 7, 9 contacting HP 92 crash dump analysis 12 Declaration of Conformity 82 dedicated iLO 2 module connector 37 default settings 29...
  • Page 103 HP Insight Server Migration Pack software for ProLiant 61 HP ProLiant Essentials Foundation Pack 58 HP ProLiant Essentials Rapid Deployment Pack 56 HP StorageWorks Library and Tape Tools (L&TT) 58 HP website 92 identification number 81 identifying components 7 iLO (Integrated Lights-Out) 57...
  • Page 104 46 redundant power supply cabling 49 redundant ROM 58 registering the server 25 regulatory compliance notices 81, 83 removing server from rack 16 required information 92 resetting the system 12 ROM legacy USB support 59 ROM redundancy 58...
  • Page 105 Trusted Platform Module (TPM) 44, 46 UDIMM configuration 29 UID button 8, 9 UID LED 8, 9, 12 updating the system ROM 58 UPS (uninterruptible power supply) 22 USB support 59 utilities 52 ventilation 21 warnings 23, 64 website, HP 92 Index 105...

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