NEC Xen IPK Features & Specifications Manual page 191

Xen IPK
SERVICE
CONDITIONS
Features and Specifications Manual
To cancel Call Forward - All or Busy/No Answer Split from
destination CAR key:
1. Lift handset or press
2. Dial the Cancel Access Code for All or Busy/No Answer Split from
destination _______ (default not assigned).
A
3. Dial for internal or
4. Dial CAR key or Station Number to be forwarded.
5. Go on-hook or press
General
Even when logging on as an ACD agent, an individual call not through
the Pilot Number is Call Forwarded.
When a call is transferred to an extension with Call Forward ñ Split set,
the Split feature follows the Internal destination when the Transfer,
Hold, or Conf key is pressed.
Call Forward — Split supports the following:
Call Forward — All Call
Call Forward — Busy
Call Forward — No Answer
Call Forward — Busy/No Answer
Call Forward — Busy/No Answer for CAR
Note: Call Forward – Off-Premise can be set for all of the above.
When setting Call Forward, both Internal and External calls have the
same forwarding destination when any other forwarding is used.
The Call Forward On/Off toggle key LED is on when both Internal and
External calls have the same forwarding destination.
When a station is logged in as an ACD agent and Call Forward-Busy/
No Answer is set, any non-ACD call transferred or ringing to that
station follows the Call Forward setting.
Restrictions
The Split feature is not supported for Call Forward – All Call by the
FEATURE + 60 operation from destination.
The Split feature is not supported for Single On/Off toggle key
operation.
Setting, cancelling or Call Forwarding is allowed only when logged out
of ACD.
Features and Specifications Manual
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for External.
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