Basic Printer Problems; Display Problems; Printing Problems - Dell 3000cn Color Laser Printer User Manual

Basic Printer Problems

Display Problems

Printing Problems

Print Quality Problems
Option Problems
Other Problem
Contacting Service
Basic Printer Problems
Some printer problems can be easy to resolve. If a problem occurs with your printer, check each the following:
If a message displays on the operator panel, see
The printer power cable is plugged into the printer and a properly grounded electrical outlet.
The printer power is on.
The electrical outlet is not turned off at any switch or breaker.
Other electrical equipment plugged into the outlet is working.
All options are properly installed.
If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds, and then turn
on the printer. This often fixes the problem.
NOTICE: If an error message appears, see
Display Problems
Problem
Operator panel displays only
diamonds or is blank.
Menu settings changed from the
operator panel have no effect.
Printing Problems
Problem
Job did not print correct
"Understanding Printer
Action
· Turn off the printer, wait for 10 seconds, and turn on the printer.
· Self Test Message appears on the operator panel. When the test is completed,
Ready to Print is displayed.
Settings in the software program, the printer driver, or the printer utilities are
overriding the settings made on the operator panel.
· Change the menu settings from the printer driver, the printer utilities, or the
software program instead of the operator panel.
· Disable the settings in the printer driver, the printer utilities, or the software
program so you can change settings on the operator panel.
Action
Make sure Ready to Print appears on the operator panel before you send a job to print. Press
"Understanding Printer Messages."
Messages."