Dell 3010cn - Color Laser Printer Manual

Printer menus
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Understanding Printer Menus

 
When your printer is configured as a network printer available to a number of users, the access to the Configure menus can be limited. This prevents other
users from using the operator panel to inadvertently change a printer user default that has been set by the administrator. In this case, you can access the
Stored Print, Tray Settings, and Replace Toner menus only.
 
However, you can use your printer driver to override printer user defaults and select settings for individual print jobs.
  Using the Printer Menus
  Setting of Panel Lock
 

Using the Printer Menus

Stored Print

 
This menu provides applicable printing services such as Secure Print and Proof Print.
Secure Print
 
Purpose:
 
To print confidential jobs. The printer can hold the job in memory until you arrive at the printer and type the password on the operator panel. This requires 320
MB or more of RAM to be enabled. In addition, set the RAM Disk setting to On.
 
Values:
 
Prints the job, and then deletes it from printer memory.
Del after Print
Prints the job, and then saves it in printer memory.
Save after Print
Deletes the job from printer memory.
Delete
Proof Print
 
Purpose:
 
To print only one copy and check the print result before printing all of the copies. This prevents a large number of misprinted copies from being printed at one
time. This requires 320 MB or more of RAM to be enabled. In addition, set the RAM Disk setting to On.
 
Values:
 
Prints the job, and then deletes it from printer memory.
Del after Print
Prints the job, and then saves it in printer memory.
Save afterPrint
Deletes the job from printer memory.
Delete
Tray Settings
 

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Summary of Contents for Dell 3010cn - Color Laser Printer

  • Page 1: Understanding Printer Menus

    Understanding Printer Menus   When your printer is configured as a network printer available to a number of users, the access to the Configure menus can be limited. This prevents other users from using the operator panel to inadvertently change a printer user default that has been set by the administrator. In this case, you can access the Stored Print, Tray Settings, and Replace Toner menus only.
  • Page 2: Paper Type

    Use the Tray Settings menu to define the print media loaded in each tray. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Paper Type   Purpose:   To specify the type of paper loaded in each tray.  ...
  • Page 3: Replace Toner

    8.5 x 13" Letter Tray 2 Executive *2, 3 Legal *2, 3 8.5 x 13" Letter Executive Legal 8.5 x 13" Envelope #10 Monarch Free Size Monarch LEF DL LEF *1 Denotes country-specific factory default values. *2 Available for the optional 250-sheet tray module only. *3 Available for the optional 250-sheet tray module (Legal Cassette) only.
  • Page 4   Use the Basic Settings menu to configure the basic printer settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Power Saver Time   Purpose:   To specify the amount of time the printer waits after a job is printed before it goes into the power saver mode.  ...
  • Page 5 Specifies the amount of time the printer waits for additional data before it cancels the job. 5–300 sec 30 sec* Panel Language   Purpose:   To determine the language of the text on the operator panel screen.   Values:   English* French Italian German...
  • Page 6 Prints the user ID on the top right of the page. Top Right Prints the user ID on the bottom left of the page. Bottom Left Prints the user ID on the bottom right of the page. Bottom Right NOTE: When printing on DL size paper, a part of the user ID may not be printed correctly.
  • Page 7: Maintenance

      Specifies whether or not to use another size paper when the paper that is loaded in the specified tray does not match the paper size settings for the current job.   Values:   No tray size substitute accepted. Off* Substitutes paper of next largest size.
  • Page 8   To clear all files that are stored as Secure and Proof Print in the RAM Disk. NOTE: The Clear Storage menu is only displayed when the RAM Disk is set to Auto. Non-Dell Toner   Purpose:   To specify whether to use the refilled Toner Cartridge or not. When this setting is On, you can use Toner Cartridges provided by other companies.
  • Page 9   Purpose:   To print a list of the current user default values, the installed options, the amount of installed printer memory, and the status of printer supplies. Panel Settings   Purpose:   To print a detailed list of all the settings on the operator panel menus. Job History  ...
  • Page 10 Uses 100base-TX full-duplex. 100Base Full TCP/IP   Purpose:   To specify the TCP/IP settings.   The change becomes effective after the printer is turned off and then on again.   Values:   Automatically sets the IP address. IP AddressSetup AutoIP* Uses BOOTP to set the IP address.
  • Page 11 Disables the E-Mail Alert feature. Enables an access to Dell Printer Configuration Web Tool embedded in the printer. Disables an access to Dell Printer Configuration Web Tool embedded in the printer. IP Filter   Purpose:   To specify the reception of data from certain IP addresses for blocking. You can set up to five IP addresses.
  • Page 12: Setting Of Panel Lock

    Does not limit access to the menus. Off* Limits access to the menus. Change Password   Purpose:   To set a password to limit access to the menus.   Values:   0000–9999 0000* Setting of Panel Lock   This feature prevents unauthorized personnel from changing settings made by the printer administrator. For regular printing, items can be selected from the menu and printer settings remain unchanged.
  • Page 13 5. Press until Off appears, and then press...
  • Page 14: Installing A Memory Card

    Installing a Memory Card     Your printer supports 128, 256, and 512 MB additional memory cards. 1. Make sure that the printer is turned off. 2. Remove the control board cover on the left side of the printer by pulling the notch. 3.
  • Page 15  ...
  • Page 16: Print Media Guidelines

    Feeder" for detailed loading instructions. Paper Characteristics   The following paper characteristics affect print quality and reliability. Dell recommends that you follow these guidelines when evaluating new paper stock. Weight   The tray automatically feeds paper weights from 60 to 105 g/m (16 to 28 lb bond) grain long.
  • Page 17: Recommended Paper

      Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling. Recommended Paper   To ensure the best print quality and feed reliability, use 75 g/m (20 lb) xerographic paper.
  • Page 18: Selecting Preprinted Forms And Letterhead

      Flex paper back and forth, and then fan them. Straighten the edges of the stack on a level surface.   When curl is excessive, with plain paper, turn it over and reset it. Selecting Preprinted Forms and Letterhead   When selecting preprinted forms and letterhead paper for the printer:  ...
  • Page 19: Selecting Transparencies

    Envelopes   You can load envelopes in the multipurpose feeder for a single print job. Before buying large quantities of any print media, Dell recommends trying a sample first. See "Loading the Multipurpose Feeder"...
  • Page 20: Storing Print Media

      Do not use label sheets that have adhesive to the edge of the sheet. Dell recommends zone coating of the adhesive at least 1 mm (0.04 in.) away from edges. Adhesive material contaminates your printer and could void your warranty.
  • Page 21: Identifying Print Media Sources And Specifications

    For proper print media storage, the following guidelines help avoid media feeding problems and uneven print quality.   For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%.   Store cartons of print media on a pallet or shelf, rather than directly on the floor.   If you store individual packages of print media out of the original carton, make sure they rest on a flat surface so that the edges do not buckle or curl.  ...
  • Page 22: Setup Paper Type

    Setup Paper Type Paper type Weight (gsm) Remarks Plain1 60-80 Plain2 81-105 Covers1 106-163 Covers2 164-216 Coated1 106-163 BJP (Bubble Jet Printer) paper cannot be used. Coated2 164-216 BJP (Bubble Jet Printer) paper cannot be used. Transparency - BJP (Bubble Jet Printer) paper cannot be used. Label BJP (Bubble Jet Printer) paper cannot be used.
  • Page 23: Understanding Your Printer Software

    Use the Status Monitor Console to manage multiple Status Window.   Select a printer from the list view (or Printer Selection) by clicking its name to open a Status Window or Dell Printer Configuration Web Tool for a particular printer.
  • Page 24: Software Update

        Install in advance the Dell Color Laser Printer 3010cn printer driver in the computer on which the setup disk is to be created.   The setup disk can only be used on the operating system on which the disk was created or computers running the same operating system. Create a separate setup disk for different types of operating systems.
  • Page 25: Setting Up Shared Printing

    Setting Up Shared Printing     Point and Print   Peer-to-Peer   You can share your new printer on the network using the Drivers and Utilities CD that shipped with your printer, or using Microsoft's point and print or peer-to- peer method. However, if you use one of the Microsoft methods, you do not have all of the features, such as the status monitor and other printer utilities, that are installed with the Drivers and Utilities CD.
  • Page 26 1. Click Start ® Settings ® Printers. 2. Click Add Printer to launch the Add Printer wizard. 3. Click Network Print Server. 4. Select the network printer from the Shared printers list. If the printer is not listed, type in the path of the printer in the text box. For example: \\<server host name>\<shared printer name>...
  • Page 27: Loading Print Media

    Loading Print Media   Proper print media loading helps prevent jams and ensures trouble-free printing.   Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package.   Multipurpose Feeder   Loading the Multipurpose Feeder   Using the Multipurpose Feeder   Loading Print Media in Optional Trays...
  • Page 28: Loading Envelopes

    3. Insert the print media into the feeder with the recommended print side face up. NOTE: Do not force the print media.   4. Slide the width guides until they rest lightly against the edge of the print media stack. NOTE: Be careful not to bend the print media.
  • Page 29: Using The Multipurpose Feeder

      To load envelopes that are under 8.66 inches (220 mm) in width, insert the envelopes with the flaps open and toward the front of the printer, with the recommended print side face up.   To load envelopes that are over 8.66 inches (220 mm) in width, insert the envelopes with the flaps closed and the short-edge of the envelopes facing into the printer, with the recommended print side face up.
  • Page 30 2. Slide the width guides to the edge of the tray. The width guides should be fully extended.   3. Squeeze the length guide and slide it to the front edge of the tray.   4. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.  ...
  • Page 31: Loading Letterhead

    7. Insert the tray. 8. If you load any print media into the tray, configure the Paper Type and Paper Size settings for that tray according to the message. Loading Letterhead   Place the printed side face up. Print media source Print side Page orientation Optional 250-sheet tray module or 500-sheet tray module Face up...
  • Page 32 The center output tray holds up to:   250 sheets (20 lb (75 g/m )) of plain paper: or   20 sheets of transparency: or   20 sheets of label: or   10 sheets of envelope Using the Support Extension  ...
  • Page 33: Printer Specifications

    "best effort" attempt to resolve the operating system issue. If the manufacturer needs to be contacted, the customer must pay an additional fee for that support. The only time that Dell pays for the third party support is when Dell is responsible for the issue.
  • Page 34: Operation

      A Management Information Base (MIB) is a database containing information about network devices (such as adapters, bridges, routers, or computers). This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). The 3010cn complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems, such as IBM Tivoli, Hewlett-Packard OpenView, CA Unicenter, Hewlett-Packard Web JetAdmin, and so on.
  • Page 35 10/100Base-Tx Ethernet CAT-5E  ...
  • Page 36: Maintaining Your Printer

      You can order toner from Dell on the Internet when using a networked printer. Type the IP address of your printer in your Web browser, launch the Dell Printer Configuration Web Tool, and click the Order Supplies at: to order toner for your printer.
  • Page 37: Replacing The Drum Cartridges

    Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual.   Dell cartridges are available only through Dell. You can order more online at http://www.dell.com/supplies or by phone. To order by phone, see your Owner's Manual.
  • Page 38: Installing The New Drum Cartridge

    2. To remove the used drum cartridge, push up the lever on the right side of the printer.   3. Grab the drum cartridge by the handle, and pull it up and out.   CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.
  • Page 39: Replacing The Cleaning Pad

      3. Pull down the lever on the right to lock the drum cartridge in place.   4. Close the top cover.   Replacing the Cleaning Pad 1. Pull out the slide bar that is inside the printer on the right side until it stops. The access window cover slides open.
  • Page 40 2. Pull the cleaning rod until the cleaning pad comes out of the printer.   3. Push the two tabs on the cleaning pad inward to remove the pad.   4. Hold the new cleaning pad under the cleaning rod and push it in until it clicks.  ...
  • Page 41: Replacing The Toner Cartridge

    In addition to the toner level indicator that appears each time you send a job to print, a message appears on the operator panel to alert you when it's time to order a new toner cartridge.   Dell toner cartridges are available only through Dell. You can order more toner online at http://www.dell.com/supplies or by phone. To order by phone, see "Ordering Toner Cartridges" in your Owner's Manual.  ...
  • Page 42: Installing The New Toner Cartridge

    3. Hold the toner cartridge and pull out the cartridge.   CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Installing the New Toner Cartridge 1. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. Gently shake the cartridge to distribute the toner evenly.  ...
  • Page 43   Inserting the cartridge a.  Guide the cartridge until it snaps into place.   CAUTION: Do not do not force the cartridge. b.  Push down the handhold to lock the cartridge in place.   CAUTION: If you find it difficult to push down the handhold, remove the cartridge and insert the cartridge again. 4.
  • Page 44: Cleaning Inside The Printer

    Cleaning Inside the Printer   A cleaning rod for cleaning inside the printer is installed on your printer. 1. Open the front door.   2. Pull out the slide bar that is inside the printer on the right side until it stops. The access window cover slides open.
  • Page 45: Installing The Optional Tray Module

    Installing the Optional Tray Module   CAUTION: If you are adding an optional 250-sheet tray module or 500-sheet tray module after setting up the printer, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before completing these tasks.  ...
  • Page 46 6. Attach the trays together by installing the optional tray you just removed on top and inserting the two screws provided. Tighten the screws until they are secure.   7. Place the printer on top of the tray module(s).   8.
  • Page 47 9. Replace all trays and load the paper.   10. Turn on the printer. NOTE: The printer automatically detects the attached tray(s) but does not detect the paper type. 11. Print a Printer Settings page to verify the optional 250-sheet tray module or 500-sheet tray module is installed correctly. a.
  • Page 48: Dell Technical Support Policy

    Integration (CFI/DellPlus). Contacting Dell   You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.   You can contact Dell electronically using the following addresses:  ...
  • Page 49: Using The Operator Panel To Change Printer Settings

    You can change most printer settings from your software program or printer driver. If your printer is attached to the network, you can change settings from the Dell Printer Configuration Web Tool. To launch the Dell Printer Configuration Web Tool, type the printer IP address in your Web browser. Print a Printer Settings page to find your printer's IP address (see "Printing a Printer Settings...
  • Page 50: Initializing Nvram

    NOTE: Settings you choose from your software program may override the settings you select from the operator panel. Using the Dell Printer Configuration Web Tool to Change Printer Settings   If your printer is connected to the network, you can change the operator panel settings from your Web browser. If you are a network administrator, you can clone the printer settings of one printer to one or all printers on the network.
  • Page 51 3. Press until Network appears, and then press 4. Press until Init NVRAM appears, and then press 5. The Init NVRAM Are you sure? message appears on the operator panel. Press 6. Turn off the printer, and then on again.
  • Page 52: Clearing Jams

      Removing Print Jams From the Print Media Source   Removing Print Jams From the Multipurpose Feeder   NOTE: Before buying large quantities of any print media, Dell recommends trying a sample first. Avoiding Jams   Use only recommended print media. See "Print Media...
  • Page 53 CAUTION: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer.   1 Paper cover 2 Feeder cover 3 Regi cover 4 Bias Transfer Roll (BTR) cover 5 Fuser cover Removing Print Jams Near the Fuser Unit NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path.
  • Page 54 3. Press the levers on both sides and remove any jammed print media.   NOTE: Never touch the outer levers located on both sides of the fuser unit, which are used to remove or install the fuser unit. 4. Return the levers to their original positions. 5.
  • Page 55 4. Push down the levers on the both sides. 5. Close the paper cover. Removing Print Jams From the Print Media Pickup Area NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path. 1.
  • Page 56 5. Close the cover. Removing Print Jams From the Print Media Source NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path. 1. Pull the tray halfway out.   2.
  • Page 57 NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path.  ...
  • Page 58: Connecting Your Printer

      Choosing the Right Cable   Connecting the Printer Locally   Connecting the Printer to the Network Choosing the Right Cable   Your Dell Color Laser Printer 3010cn interconnection cable must meet the following requirements:   Connection Cable certification USB 2.0 10/100Base-TX Ethernet CAT-5E  ...
  • Page 59: Turn On The Printer

    1. Make sure the printer, computer, and any other attached devices are turned off and unplugged. 2. Connect the printer to the computer using a USB cable.     1 USB port   A USB port requires a USB cable. Be sure to match the USB cable with the USB port on your printer.  ...
  • Page 60: Print And Check The Printer Settings Page

      1 Ethernet port Turn On the Printer 1. Plug one end of the printer power cable into the socket at the back of the printer and the other end into a properly grounded outlet. 2. Turn on the computer and the printer. Print and Check the Printer Settings Page  ...
  • Page 61 The IP address is assigned to your printer. You can verify the setting by opening the web browser on any computer on the network and enter the IP address into the URL line. If the IP address is set up correctly, the Dell Printer Configuration Web Tool displays in your browser.
  • Page 62: Removing Options

    Removing Options   If the printer location needs to change or the printer and print media handling options need to be shipped to a new location, all print media handling options must be removed from the printer. For shipping, pack the printer and print media handling options securely to avoid damage.   Removing Optional Tray Modules   Removing the Optional Memory Card  ...
  • Page 63: Removing The Optional Memory Card

    5. Remove the optional 250-sheet tray module or 500-sheet tray module.   6. Replace the printer. Removing the Optional Memory Card 1. Make sure that the printer is turned off. 2. Remove the control board cover on the left side of the printer by pulling the notch.  ...
  • Page 64 4. Reattach the control board cover to the printer.     For more information, see "Installing a Memory Card".  ...
  • Page 65: Notes, Notices, And Cautions

    To order replacement toner cartridges or supplies from Dell: 1. Double-click the icon on your desktop.   2. Visit Dell's website, or order Dell printer supplies by phone. www.dell.com/supplies For best service, have your Dell printer Service Tag available. For help locating your Service Tag number, see "Express Service Code and Service Tag...
  • Page 66   Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 67: Finding Information

    · Downloads — Drivers · Reference — Printer documentation and product specifications You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.
  • Page 68: Dell Printer Configuration Web Tool

      If you fill out printer inventory reports requiring the asset tag number of all of the printers in your area, use the Printer Information feature in the Dell Printer Configuration Web Tool. Just type the IP address of each printer on the network to display the asset tag number.
  • Page 69: Print Server Settings

    "Assign an IP Address."   Use the Dell Printer Configuration Web Tool for: Printer Status   Get immediate feedback on printer supply status. When toner is running low, click the Order Supplies at link in the lower left area of the first screen to order additional toner cartridges.
  • Page 70: Using The Dell Printer Configuration Web Tool

    Using the Dell Printer Configuration Web Tool Environment Settings for Web Browser   Dell recommends configuring the environment settings for your Web browser, before using the Dell Printer Configuration Web Tool, for the following reasons. For Netscape Communicator 7.1 Setting Up the Display Language 1.
  • Page 71: Page Display Format

    Top Frame   Located at the top of all pages is the Top Frame. When Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the Top Frame on every page.  ...
  • Page 72: Right Frame

      Restart printer to apply new settings. Button   Submits new settings made on the Dell Printer Configuration Web Tool to the printer and reboots the printer. The old printer settings are replaced by the new settings.   Restore Settings Button  ...
  • Page 73 Values:   Toner Level Displays the percent of toner remaining. When the printer runs out of toner, the message appears. The text Order Toner is linked to the Dell Printer Supplies website. Consumables Status OK Indicates that consumables are available.
  • Page 74 To verify the printer details such as hardware configuration and software version. This page can also be displayed by clicking Printer Information in the Left Frame.   Values:   Dell Service Tag Number Displays Dell's service tag number. Asset Tag Number Displays the printer's asset tag number. Printer Serial Number Displays the printer's serial number. Memory Capacity Displays the memory capacity.
  • Page 75   To confirm the print jobs that are being processed.   To update the screen, click the Refresh button.   Values:   Displays the job id. Job Name Displays the file name of the job being printed. Owner Displays the job owner's name. Host Name Displays the name of the host computer.
  • Page 76 Coated 2 Displays the voltage of the second BTR unit for coated paper 2. Envelope Displays the voltage of the second BTR unit for envelopes. Non-Dell Toner Non-Dell Toner Displays whether to use a refilled toner cartridge. Tray Settings Tray 1 Paper Type Displays the type of paper loaded in the optional 250-sheet tray module.
  • Page 77 Purpose:   To set or change the password to limit access to the menus from the operator panel.   Set the password of the Dell Printer Configuration Web Tool from Set Password in Print Server Settings.   Values:   Panel Lock Specifies whether to limit access to the menus.
  • Page 78 NOTE: This menu sets a password to lock the operator panel. When changing the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password. Printer Maintenance   Printer Maintenance tab includes Paper Density Settings, BTR Adjustments, Registration Adjustments, Init NVRAM, Clear Storage, and Non-Dell Toner pages.
  • Page 79 Copying the settings is complete. The connection time-out period is 60 seconds. After that, you can check whether settings were copied or not on this page. And you need to check the Copy the settings to the Host in the above list and reboot the machine. menu of the Dell Printer Configuration Web Tool in the destination printer to verify if settings were actually copied or not.
  • Page 80: Print Server Settings

      Purpose:   To verify the histories of copying after turning on the printer. Print Server Settings   Use the Print Server Settings menu to set the type of printer interface and necessary conditions for communications.   The following tabbed pages are displayed in the top of the Right Frame. Print Server Reports  ...
  • Page 81   E-Mail Alert Setup Page   Purpose:   To verify the current settings of SMTP/POP used for the e-mail feature and E-Mail Alerts feature. In this page, you can only verify the settings of items. If you want to change the settings, go to the pages in the Print Server Settings tab.  ...
  • Page 82 NOTE: The auto refresh feature is effective for the contents of the Top Frame, Printer Status page, Job List page, and Completed Jobs page.   Port Settings   Purpose:   To specify whether to enable or disable printing ports and management protocol features.  ...
  • Page 83 DNS Mode Select the check box to get the DNS server address automatically from the DHCP server. DNS Server ADDR Sets the DNS server address. Connection Time-Out Sets the connection timeout period from 1 to 1000 seconds. IP Filter To set the IP Filter settings, click IP Filter. The "IP Filter"...
  • Page 84 IP socket mmmmm is a value between 0 and 65535. Authenticate Error Select the check box to notify Authenticate Error Trap. Trap *1 The default value of each items can be changed by using Dell Printer Configuration Web Tool.   IP Filter  ...
  • Page 85   Purpose:   To set or change the password that is required to access the printer setup parameters from the Dell Printer Configuration Web Tool.   Set the password of the operator panel from Security Settings in the Printer Settings.
  • Page 86: Tray Settings

      Purpose:   To initialize NVRAM for the network feature and reboot the printer.   Initialize the printer's NVRAM from the InitNVRAM in the Printer Settings.   Values:   Initialize NIC NVRAM and restart Click the Start button to initialize NVRAM. Network settings revert to the factory default settings and reboot the printer network capability.
  • Page 87: About Your Printer

    About Your Printer     The following illustrations show the standard Dell Color Laser Printer 3010cn, and an optional 250-sheet tray module or 500-sheet tray module.     Standard printer Printer with options 1 Center 4 Optional 250-sheet tray module...
  • Page 88: Understanding Printer Messages

    NNN-NNN Error NNN-NNN relates to printer problems. Turn off the printer, and then on. If this does not solve the Restart Printer problem, contact Dell. See "Contacting Dell" in the Owner's Contact Support Manual. IfMessageReturns NNN-NNN The outer levers on both sides of the fuser unit...
  • Page 89 004-312 The printer detects an incorrect configuration of Turn off the printer. Set the trays in the proper configuration TRAY1 must be the trays. again. 250 sheet tray "Installing the Optional Tray Module" Contact Support Transparency The printer detects jammed transparencies. Clear the paper path.
  • Page 90 · BTR Cover Is Open · Paper Cover · Feeder 1 Cover · Feeder 2 Cover Error NNN-NNN relates to printer problems. · Open the front door. CarrierAlignment The toner cartridge does not rotate properly 093-310 during replacement. · Confirm that toner cartridges are securely installed. Reinsert Toner Cartridge Load XXX...
  • Page 91 Replace Soon Ready to Print The printer is in the non-Doll toner mode. When some of the toner cartridges reach the end of their 193-700 lives, you cannot continue printing if the non-Dell toner mode non-DELL Toner is not selected. Installed...
  • Page 92: Tips For Successful Printing

    Avoiding Jams NOTE: Dell recommends that you try a limited sample of any print media you are considering using with the printer before purchasing large quantities.   By selecting appropriate print media and loading it properly, you are able to avoid most jams. See the following for instructions on loading print media:  ...
  • Page 93: Printing A Printer Settings Page

      There are several methods for canceling a print job. Canceling From the Printer Operator Panel   To cancel a print job after it has started printing: 1. Press Cancel. Printing is canceled. Canceling a Job From the Computer Running Windows Canceling a Job From the Taskbar  ...
  • Page 94: Printing And Deleting Held Jobs

    NOTE: Print and Hold functions require a minimum of 320 MB available printer memory. Also, you need to configure the RAM disk settings on either the operator panel or the printer driver. NOTE: Depending on the documents, its job may be too big for the available memory. In this case, an error occurs. Printing and Deleting Held Jobs  ...
  • Page 95 When you send a job to the printer, you can specify a password from the driver. The password must be 0 to 12 digits using the numbers 0 to 9. If you do not enter the password from the printer driver, it is not required at the operation panel. This function is called "Store Print". The job is then held in printer memory until you enter the same 12-digit password from the printer operator panel and choose to print or delete the job.
  • Page 96: Installing The Toner Cartridge

    Installing the Toner and Drum Cartridges     Installing the Toner Cartridge   Installing the Drum Cartridge CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual. Installing the Toner Cartridge   Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate). 1.
  • Page 97: Installing The Drum Cartridge

    5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.  ...
  • Page 98 2. Remove the protective sheet from the drum cartridge.   3. To insert the drum cartridge, push up the lever on the right side of the printer. With the lever in the upright position, hold the drum cartridge by the handle, align the arrows on the drum cartridge with the corresponding arrows on the printer and guide the cartridge in until it snaps into place.
  • Page 99 NOTE: After installing the drum cartridge, the printer makes an adjustment for about one to two minutes. Do not turn off the printer during this time.  ...
  • Page 100: Using The Operator Panel Buttons

    Operator Panel     Using the Operator Panel Buttons   Printing a Panel Settings Page Using the Operator Panel Buttons   The printer operator panel has a 2-line by 16-character liquid crystal display (LCD), seven buttons, and two indicators that flash when the printer is ready to print, and when a error occurs.
  • Page 101: Troubleshooting Guide

    Troubleshooting   Troubleshooting Guide   This section consists of the following instructions.   Configuration of your printer instructions   User Settings Menu Map Setup printing Letter Plain 1 from Multipurpose Feeder Setup printing Letter Plain 1 from Tray 1 Setup printing Letter Plain 1 from Tray 2 Setup printing Transparency from Multipurpose Feeder Setup printing Envelope from Multipurpose Feeder Setup Paper Size...
  • Page 102: Basic Printer Problems

    Basic Printer Problems   Some printer problems can be easy to resolve. If a problem occurs with your printer, check each the following:   If a message displays on the operator panel, see "Understanding Printer Messages."   The printer power cable is plugged into the printer and a properly grounded electrical outlet.  ...
  • Page 103: Print Quality Problems

    Flex print media before loading it in any of the sources. Make sure the print media is loaded correctly. Make sure the width and length guides on the print media sources are adjusted correctly. Do not overfill the print media sources. Do not force print media into the multipurpose feeder when you load it;...
  • Page 104 "Paper Type." · Verify that the print media is within the printer specifications. See "Print Media Supported." · Check the toner cartridge to make sure it is installed correctly. Toner spots appear on the page/printing is blurred. · Change the toner cartridge. See "Replacing the Toner Cartridge."...
  • Page 105: Option Problems

    · Make sure the Paper Size setting in the Tray Settings is correct. The job prints, but the top and side margins are incorrect. · Make sure the margins are set correctly in your software program. · This occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the Printing on both ends of the humidity or relocate the printer to an appropriate environment.
  • Page 106: Contacting Service

      Condensation has occurred inside the printer.   Using the operator panel, set the time the printer is in the power saver mode to 60 minutes, and then leave the printer turned on. The inside of the printer warms up and condensation evaporates. When the condensation evaporates you can use the printer normally. Contacting Service  ...
  • Page 107 26. Open up Word and create a new document. 27. Go to File ® Print. 28. Select the Dell Color Laser Printer from the printers list 29. Click the Properties button to the right. 30. This brings up Driver Properties.
  • Page 108 26. Open up Word and create a new document. 27. Go to File ® Print. 28. Select the Dell Color Laser Printer from the printers list. 29. Click the Properties button to the right. 30. This brings up Driver Properties.
  • Page 109 26. Open up Word and create a new document. 27. Go to File ® Print. 28. Select the Dell Color Laser Printer from the printers list 29. Click the Properties button to the right. 30. This brings up Driver Properties.
  • Page 110 26. Open up Word and create a new document. 27. Go to File ® Print. 28. Select the Dell Color Laser Printer from the printers list 29. Click the Properties button to the right. 30. This brings up Driver Properties.
  • Page 111 26. Open up Word and create a new document. 27. Go to File ® Print. 28. Select the Dell Color Laser Printer from the printers list 29. Click the Properties button to the right. 30. This brings up Driver Properties.
  • Page 112 27. Open up Word and create a new document. 28. Go to File ® Print. 29. Select the Dell Color Laser Printer from the printers list 30. Click the Properties button to the right. 31. This brings up Driver Properties.
  • Page 113 Covers1 106-163 Covers2 164-216 Coated1 106-163 BJP (Bubble Jet Printer) paper cannot be used. Coated2 164-216 BJP (Bubble Jet Printer) paper cannot be used. Transparency - BJP (Bubble Jet Printer) paper cannot be used. Label BJP (Bubble Jet Printer) paper cannot be used. Envelopes Configuration USB Printing...
  • Page 114   Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your desk. You can view and/or change the printer configuration settings, monitor toner level, and when it is time to order replacement toner cartridges, just click the Dell supplies link right from your Web browser.
  • Page 115: Troubleshooting Instructions

    Re-enter Password Type the new password again to confirm. NOTE: This menu sets a password to lock the operator panel. When changing the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password.
  • Page 116: Clear Nvram

    Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual.   Dell cartridges are available only through Dell. You can order more online at http://www.dell.com/supplies or by phone. To order by phone, see your Owner's Manual.
  • Page 117 3. Grab the drum cartridge by the handle, and pull it up and out.   CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.
  • Page 118: Selecting A Replacement Toner Cartridge

    In addition to the toner level indicator that appears each time you send a job to print, a message appears on the operator panel to alert you when it's time to order a new toner cartridge.   Dell toner cartridges are available only through Dell. You can order more toner online at http://www.dell.com/supplies or by phone. To order by phone, see "Ordering Toner Cartridges" in your Owner's Manual.  ...
  • Page 119 3. Press until the desired toner to replace appears, and press NOTE: Each time you replace a black cartridge, you should use the cleaning rod. See "Cleaning Inside the Printer." Replacing the Used Toner Cartridge NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front door. 1.
  • Page 120 5. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.   6. To insert the toner cartridge, face the label on the cartridge to the front and align it with the arrows on the printer. NOTE: Make sure that the printer is turned on.
  • Page 121 CAUTION: If you find it difficult to push down the handhold, remove the cartridge and insert the cartridge again.   7. If replacing just one toner cartridge, close the front door and you are finished. NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.  ...
  • Page 122 3. Hold the cleaning rod and push the rod in and pull out once to clean inside the printer.   4. Push the slide bar back to its original position. 5. Close the front door.  ...

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