NEC Express5800 series User Manual page 99

Esmpro manager
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About transfer of DMI events on Inter-Manager Communication
4.
DMI events are not transferred between the Inter-Manager Communication.
Installing other DMI management application and manager on the same machine
5.
In case when other DMI management application is installed to the same machine,
receiving DMI events with AlertViewer may not work properly.
Be sure not to install Manager and DMI management application on the same machine.
About monitoring DMI Agents
6.
The DMI monitoring function has been removed from the NEC ESMPRO Manager Ver.
4.1 or later. As a result, the Manager behaves as follows.
– DMI Agents are discovered by the auto-discovery function, and displayed as icons on
the Operation Window.
– DMI events are received, and displayed on the AlertViewer.
– Status of DMI Agents are not monitored through DMI even if the "Watch Server
Status" properties are "On".
– The information of the DMI Agents is not viewed on the DataViewer or the
GraphViewer, and not collected by the Automatic Data Collection function.
Receiving DMI events from the machine belonging to multiple networks
7.
Receiving DMI events from the machine (with multiple IP addresses) belonging to
multiple networks may not be available. In such cases, use SNMP trap or TCP/IP In-Band
for notification from Agent to Manager.
About using NEC ESMPRO Manager on a machine with a high load
8.
– When a machine on which the NEC ESMPRO Manager is installed is under high load:
If you use the machine with an extremely high load such as when 100% of the CPU has
been used for a long time period, the following message may appear:
Communication with NVBASE System Service became invalid.
Manager applications communicate with a service (NVBase System Service) by design.
The above message appears when the communication is timed-out due to high load.
In such a case, decrease the load on the machine and restart the application.
– When a machine on which the NEC ESMPRO Agent is installed is under high load:
If a machine on which the NEC ESMPRO Agent is installed is operating with a high
load, NEC ESMPRO Agent does not respond to the query from the NEC ESMPRO
Manager. Therefore, the following problems may occur:
– The icon for the machine is grayed out on the Operation Window.
– The following error messages are displayed when the DataViewer is started.
Could not collect information on the server.
Please refer to Recovery Action for errors in DataViewer Help.
– The machine information becomes "Unknown" on the DataViewer.
– The following message is registered in the AlertViewer when the "Detect Server
Notes 93

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