Troubleshooting - Mitsubishi Electric DPSClick User Manual

DPSClick User Manual
7 – Troubleshooting:
7.1 – Reading Digital Camera images (Smart Media, Compact Flash...)
The DPSClick system consists of a reader that supports 7 digital media: Smart Media,
Compact Flash, Microdrive, Memory Stick and SD/Multimedia card. The reader is
connected to the Central Processing Unit by USB port.
Often, cards inserted may generate read/write errors, due to how often they have been
used, etc., and the drive/reader fails to recognise them, and occasionally the Operating
system will disable the device to avoid collapse.
List of problems:
Problem
DPSClick cannot
read digital camera
images.
88
Cause
The card with the images is
corrupt or there are no images on
it.
The image card has been
wrongly inserted
It does not recognise the card.
The USB read device has been
disabled by the Operating system,
and the logical drives assigned to
each card have disappeared.
Solution
- Make sure that the digital card is
in a good state of repair.
- Check that the images can be
read from the source camera. If this
proves impossible reformat.
- Remind the user of the digital
camera that it should ALWAYS be
switched off before the card is
removed from the inside.
- Check that My
TM
(Windows Desktop)
logical drives. Otherwise reconnect
the reader (see Note 1).
Install properly.
- Check that My
TM
(Windows desktop),
logical drives. Otherwise reconnect
the reader (see Note 1).
Reconnect the reader (see Note 1).
Computer
shows the
Computer
shows the
v. 4.0