HP D6030A - NetServer - E50 User Manual page 59

Chapter 5
Code Description
0514h DiagTools Error
0515h Tape Selftest error.
0516h Tape buffer error.
0520h No CD in drive.
0522h DiagTools Error
0521h CD-ROM read error.
Recommended Action
get the same error, call the HP Customer Care Center.
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
1. Use a cleaning cartridge to make sure heads are clean.
2. Replace the tape.
3. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
4. Inspect SCSI pins to ensure none are bent.
5. Check seating of board or SCSI card.
6. Check for proper termination, using technical reference card or label.
7. Check system fans
8. Check firmware version of drive and update if necessary.
9. Replace the drive
10. Change the card or board that has the drive's controller.
1. Use a cleaning cartridge to make sure heads are clean.
2. Replace the tape.
3. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
4. Inspect SCSI pins to ensure none are bent.
5. Check seating of board or SCSI card.
6. Check for proper termination, using technical reference card or label.
7. Check system fans
8. Check firmware version of drive and update if necessary.
9. Replace the drive
10. Change the card or board that has the drive's controller.
1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.
4. Check seating of board or SCSI card.
5. Check for proper termination, using technical reference card or label.
6. Check system fans
7. Check firmware version of drive and update if necessary.
8. Replace the drive
9. Change the card or board that has the drive's controller.
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.
Error Message Reference
55