Rockwell Automation Allen-Bradley PanelView Plus 7 Performance 2711P 22 9P Series User Manual
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Rockwell Automation Allen-Bradley PanelView Plus 7 Performance 2711P 22 9P Series User Manual

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PanelView Plus 7 Performance
Terminals
Catalog Numbers 2711P-xxx22x9P, 2711P-xxx22x9P-B,
2711P-xxx22x9PK, 2711P-Txx22D9P-BSHK,
2711P-T12W22D9P-BMxxx
User Manual
Original Instructions

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Summary of Contents for Rockwell Automation Allen-Bradley PanelView Plus 7 Performance 2711P 22 9P Series

  • Page 1 PanelView Plus 7 Performance Terminals Catalog Numbers 2711P-xxx22x9P, 2711P-xxx22x9P-B, 2711P-xxx22x9PK, 2711P-Txx22D9P-BSHK, 2711P-T12W22D9P-BMxxx User Manual Original Instructions...
  • Page 2 If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.

  • Page 3: Table Of Contents

    Linear Network Topology ..........41 Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 4 Display System Information ..........92 Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 5 System Information ............131 Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 6 Replace the Stainless Steel Terminal Gasket ....... . . 166 Chapter 7 Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 7 ..............207 Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 8 Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 9: Preface

    Backing plate (for stainless-steel terminals) • Hygienic gasket, blue (for stainless-steel terminals) For information on what is shipped with the ArmorView Plus 7 terminal, see the ArmorView Plus 7 Installation Instructions, publication 2711P-IN013. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 10: Catalog Numbers

    Provides information on how to install, configure, and maintain linear and Device EtherNet/IP Device Level Ring Application Technique, publication ENET-AT007 Level Ring (DLR) networks using Rockwell Automation® EtherNet/IP™ devices with embedded switch technology. Provides instructions on how to install, configure, troubleshoot, and maintain the...

  • Page 11: Overview

    9-in. wide-screen, 10-in., 12-in. wide-screen, and 15-in. terminal sizes • On-machine mounting available for the 12-in. terminal. For information on the options available, see the ArmorView™ Plus 7 Installation Instructions, publication 2711P-IN013. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 12: Hardware Features

    (3) Series A: The speaker works in the Windows CE operating system (Windows Media Player). FactoryTalk View ME Station software does not support the speaker. Series B (Series C for Stainless Steel terminals): The USB audio works in the Windows 10 IoT operating system through the Edge web browser. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 13: Operator Control

    Double-tap – Touch the target on the screen twice quickly with your fingertip. • Drag – Touch the target and move your fingertip across the screen without losing contact. • Long press – Touch and hold the target on the screen for several seconds. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 14: Software Support

    Knowledgebase for the keywords ‘ActiveX Support for PanelView Plus Terminals’. (3) See View FactoryTalk View ME Station Information on page 94 to view a list of ActiveX controls installed on the terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 15: Open Versus Closed System

    For a list of actions you can perform using touch gestures, see the FactoryTalk View Machine Edition help. (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 16: Ethernet/Ip Communication

    VESA-compatible bracket (with the optional VESA kit), or a pedestal. To order an ArmorView Plus 7 terminal, add BM001…BM016 to the 12.1-in. PanelView Plus 7 Performance touch terminal, 2711P-T12W22D9P. For explanations of the ArmorView Plus 7 catalog numbers, see the ArmorView Plus 7 Installation Instructions, publication 2711P-IN013. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 17: Product Selections

    (6) To order an ArmorView Plus 7 terminal, add BM001…BM016 to the 12.1-in. PanelView Plus 7 Performance touch terminal, 2711P-T12W22D9P. For explanations of the ArmorView Plus 7 catalog numbers, see the ArmorView Plus 7 Installation Instructions, publication 2711P-IN013. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 18: Accessories

    2711C-RCSD USB to SD adapter for SD card (1) To help reduce the chance of corruption when you use SD Cards or USB drives with the terminal, Rockwell Automation recommends that you use only the above SD card catalog numbers.

  • Page 19: Ethernet Cables

    See the Industrial Ethernet Media Brochure, publication 1585-BR001, for recommended Ethernet cables and media solutions. See the USB to Serial Adapter Quick Start Guide, publication GMSC10-QS003, for information on USB to serial port adapters. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 20 Chapter 1 Overview Notes: Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 21: Install The Panelview Plus

    • Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1, for additional installation requirements. • NEMA 250 and IEC 60529, as applicable, for explanations of the degrees of protection provided by different types of enclosure. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 22 Do not install product in environments where atmospheric gases have ignition temperatures less than 135 °C (275 °F). (1) The ArmorView Plus 7 terminal is not certified for use in hazardous locations. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 23: Required Circuit Port Parameters For Usb Peripheral Devices

    Nonincendive field wiring must be wired and separated in accordance with 501.10(B)(3) of the National Electrical Code, ANSI/NFPA 70, or other local codes as applicable. This associated nonincendive field wiring apparatus has not been evaluated for use in combination with another associated nonincendive field wiring apparatus. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 24: Mounting Considerations

    0 mm (0 in.) (1) When mounting a stainless-steel terminal on a panel thicker than 3.66 mm (0.144 in.), the minimum clearance is from the mounting clip, not the back of the terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 25: Panel Guidelines

    Each slot has six notches with alignment marks that are locking positions for a lever. The thickness of the panel in which you mount the terminal determines the locking position that is required to maintain a NEMA/UL Type seal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 26 The notch on the outside of the lever shows it is locked in position 3. You can use an erasable marker or grease pencil to mark the indentations for visibility of slot positions. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 27 This figure shows the lever orientation and lock sequence for a 10.4-in. touch terminal. This 10.4-in. touch terminal has all levers that are locked in position 3, which is appropriate for a panel thickness of 2.67…3.15 mm (0.105…0.124 in.). Notch shows locked position. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 28 IMPORTANT: The mounting lever orientations that are shown are required to maintain NEMA, UL Type, and IP seals. If you require a NEMA, UL Type, or IP seal, do not use a mounting lever in a different orientation than shown. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 29: Mount The Aluminum Terminal In A Panel

    The mounting levers for PanelView Plus 7 Performance terminals are black (catalog number 2711P-RMCP). Do not use gray mounting levers; they are not compatible with PanelView Plus 7 Performance terminals. Flat Side Curved Side Curved Side Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 30 Insert the remaining levers in the slots by using the orientations for your terminal in Figure 3 on page The direction that you rotate the levers varies for each terminal size. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 31 See Figure 3 on page 28 for details and restrictions. d. Lock the remaining levers to their final position. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 32 ATTENTION: All levers must be in the correct and same locked position to provide an adequate gasket seal between the terminal and the panel. Rockwell Automation assumes no responsibility for water or chemical damage to the terminal or other equipment within the enclosure because of improper installation.

  • Page 33: Mount The Stainless Steel Terminal In A Panel

    The alignment plugs hold the gasket to the bezel. Gasket with Alignment Plugs Back of Bezel with Alignment Features 5. Place the terminal in the panel cutout. Hold the terminal so it does not fall out of the panel. Panel Terminal Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 34 10 Clips ATTENTION: Tighten the mounting clips to the specified torque to provide a proper seal and to help prevent damage to the product. Rockwell Automation assumes no responsibility for water or chemical damage to the product or other equipment within the enclosure because of improper installation.

  • Page 35: Outdoor Installation

    Other sections of this publication may contain additional information regarding specific enclosure type ratings that are required to comply with certain product safety certifications. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 36: Remove And Replace Power Terminal Block

    If the terminal block does not fit into the connector, verify that you have the correct terminal block. See Table 7 on page 2. Tighten the two screws that secure the terminal block to the connector. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 37: Connect To Dc Power

    Electromagnetic Compliance (EMC) with the European Union (EU) EMC Directive for CE marking conformance. This connection is required for safety by Underwriters Laboratory. 5. Apply power to the operator terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 38: Connect To Ac Power

    Electromagnetic Compliance (EMC) with the European Union (EU) EMC Directive for CE marking conformance. This connection is required for safety by Underwriters Laboratory. 5. Apply power to the operator terminal. (1) Available on Series A terminals only. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 39: Connect To A Network

    An electric arc can cause an explosion in hazardous location installations. Make sure that the power is off or the area is nonhazardous before proceeding. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 40: Device Level Ring Network Topology

    The conversion to the new network topology maintains communication of data on the network. The fault condition is typically detected and corrected. For more information on DLR network topology, see the EtherNet/IP Embedded Switch Technology Application Guide, publication ENET-AP005. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 41: Linear Network Topology

    PanelView Plus 7 Performance Terminal Connected Via Two DLR Ports ControlLogix Controller with Kinetix 350 Drive Connected 1756-EN*TR Module Kinetix 350 Drive Connected Via a 1783-ETAP EtherNet/IP Tap Via a 1783-ETAP EtherNet/IP Tap Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 42: Star Network Topology

    ControlLogix Controller Computer with 1756-EN*T Module PanelView Plus 7 Performance Terminal Connected Via One Ethernet Port Stratix® 6000 Switch 1732E-IB16M12R ArmorBlock® EtherNet/IP Module Kinetix 350 Drive 1734-AENTR POINT I/O Adapter with POINT I/O Modules Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 43: Initial Startup - Series A Terminals (And Stainless Steel Series A And B)

    Terminals are initially shipped with desktop access disabled. You can also configure the terminal to allow desktop access. For more information on how to change the startup option and desktop access, see Configure Startup Options on page Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 44: Initial Startup - Series B Terminals

    2. On the Calibration Menu screen, select Touch Screen Calibration. 3. In the Touch Screen Calibration dialog box, select Yes. (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 45 6. To save the calibration settings, tap the screen, as prompted. IMPORTANT If this is not done within 30 seconds, the settings are not saved. 7. In the Success dialog box, select OK. 8. Select Exit Calibration Menu. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 46 10 IoT Core Control Panel. The only requirement for the password is that it must be from 1 to 64 characters. 12. Reenter the password in the Confirm password (must match the password you entered) field. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 47 If the Automatic DNS field is inactive, turn the Automatic address field On by tapping that button indicator and sliding it to the right. Then slide the Automatic DNS button indicator to the right to turn that field Off. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 48 If a USB Storage Device is not plugged into the terminal, the Update from USB Storage button is not visible on the screen. Plug in a USB storage device and the button is automatically added. 17. Continue with Update the System Firmware on page Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 49: Update The System Firmware

    - ControlFLASH Plus™ - ControlFLASH Update the Firmware Using a USB Storage Device 1. Access the Rockwell Automation Product Compatibility and Download Center (PCDC) at rok.auto/pcdc. 2. On the home page, select Available Versions. 3. Click the Select a Product link, and in the Select a Product dialog box, enter PanelView Plus 7 Performance in the search field, and then select the Search button.
  • Page 50 Before the update starts, the terminal displays the warning message that is shown in the following graphic. As the message states, do not remove the USB storage device while the file is being copied. Wait until you are prompted to remove the USB storage device. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 51 Before you can use ControlFLASH Plus or ControlFLASH, you must download the DMK file from the Product Compatibility and Download Center (PCDC). Download the ControlFLASH or ControlFLASH File 1. Access the Rockwell Automation Product Compatibility and Download Center (PCDC) at rok.auto/pcdc. 2. On the home page, select Available Versions.
  • Page 52 1. After you save the DMK file in the desired Firmware Kits location, launch ControlFLASH Plus. 2. Browse to and select the PanelView Plus 7 Performance Series B terminal (series C if it is a Stainless Steel terminal). Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 53 A series of status changes occur on the ControlFLASH Plus screen and on the PanelView terminal. On the ControlFLASH Plus screen, the Status field displays the Transmitting update status. On the PanelView terminal, the status changes to CONNECTED: transferring updates… . Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 54 On the PanelView terminal, the status changes to PLEASE WAIT: verifying and preparing updates… The PanelView terminal reboots, and on the ControlFLASH Plus screen, the Flash Results dialog box displays a Succeeded message. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 55 2. Make note of the required information in the Welcome dialog box, then select Next. 3. Select the catalog number of the PanelView Plus 7 Performance Series B terminal (Series C for Stainless Steel terminals) that you want to update and select Next. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 56 4. To update on the EtherNet/IP network, browse to and select the device, then select OK. 5. Select the firmware revision that you want to install and select Next. 6. Read the Danger information in the Summary dialog, then select Finish. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 57 If the update fails, the status area is red and reads Update failure. For troubleshooting information, see the ControlFLASH User Manual, publication 1756-UM105. 9. Close the ControlFLASH software. 10. Continue with Enter a Password on page Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 58: Enter A Password

    The buttons that appear next to the other fields on the Change Desktop Access Password screen, for example, Confirm Password, Set Challenge, and Set Response, display the same on-screen keyboard. Use the on-screen keyboard for these fields as described in the previous Note. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 59: Transfer Runtime Files (.Mer)

    1. From the FactoryTalk View Studio application on your PC, select Tools > Transfer Utility. 2. In the Transfer Utility dialog box, select the ellipsis to the right of the Source file field, browse to the location of the .mer file, and select the .mer file. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 60 3. In the Select destination terminal field, browse to the location of the PanelView Plus 7 Series B terminal (Series C for Stainless Steel), and select it. 4. Select Download. The runtime file (.mer) file is downloaded to your PanelView terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 61: Configure Terminal Settings

    Configuration mode. • To access Configuration mode from the Windows desktop (available only on Series A terminals), double-click the FTViewME Station icon Figure 7 - FactoryTalk View ME Station Configuration Menu Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 62 On devices with a keypad and a touch screen, press a function key or select the touch screen button to access an operation. For example, to access terminal settings: • Press the F4 function key, or • Select the Terminal Settings touch screen button Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 63: Terminal Settings

    View ME Station, and other software loaded on the terminal. Technical support information. Time/Date/Regional Settings Set the date, time, language, and numeric format used by terminal and applications. Certificates Management Import and view certificates on the terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 64: Soft Keyboard

    - On a keypad terminal, press the arrow keys to navigate to a key. 2. Use Select to copy the character to the display area. 3. Select Enter when done to exit the keyboard. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 65: Load And Run Application

    View ME Station dialog box before running the application. Delete log files to reclaim memory in the terminal. To set the application to run on startup or reset, see Run the Loaded Application on Startup on page Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 66: Windows Ce Desktop Access - Series A Terminals

    What is the opposite of lock? Challenge answer unlock (case sensitive) Rockwell Automation recommends that you change the default password and challenge question and answer to something unique for your installation. Enable Desktop Access To enable desktop access, follow these steps.

  • Page 67: Disable Desktop Access

    You cannot restrict access to the desktop if Startup Options is configured to Do not start FactoryTalk View ME Station. 3. See Set a Desktop Password on page 68 to define a new password and challenge question. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 68: Set A Desktop Password

    If you forget the response, the only way to clear the password is to restore the factory default settings on the terminal. See Factory default on page 196. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 69: Reset The Desktop Password

    Set a Desktop Password on page 68 to set a new password and challenge question. After clearing the password, you must set a new desktop password or change the desktop access to allow. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 70: Configure Startup Options

    2. Select On Startup until ‘Do not start FactoryTalk View ME Station’ is selected. On Series A terminals only, desktop access must be set to allow or you get a warning. See Enable Desktop Access on page 3. Select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 71: Enter Configuration Mode On Startup

    Yes. Any changes to RSLinx device addresses or driver properties on the terminal are lost. 6. To return to the previous dialog box, select OK. 7. To return to terminal settings, select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 72: Run The Loaded Application On Startup

    Yes. The files are deleted from the system default location. - To retain all log files, select No. 6. To return to the previous dialog box, select OK. 7. To return to terminal settings, select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 73: Configure Controller Address

    4. To modify the address, select Device Address. The input panel opens with the current address. 5. Enter the address in the input panel and select Enter. 6. Select OK. Updates do not take effect until the terminal is restarted. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 74: Configure Ethernet Settings

    • Subnet Mask - The address must be identical to the server subnet mask. • Gateway - optional address. • MAC ID - read-only field. 4. Select OK when done. If prompted, reset the device from the FactoryTalk View ME Station dialog box. 5. Select Close. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 75: Set The Ethernet Link Speed

    2. To access the Ethernet link settings, select Settings. 3. To change the rate at which data is transmitted over the Ethernet network, select Ethernet Configuration. 4. To return to the Network Adapters dialog box, select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 76: Define Name Server Addresses

    6. Restart the terminal for the changes to take effect. You can also configure the Ethernet ports as a system default for a closed system. See Configure the Ethernet Ports on page 132. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 77: View The Network Diagnostic Data

    (the terminal may not be capable of detecting the frames that it has sent). Network Topology Identifies the network configuration as Linear/Star or Ring. 2. Select Close to exit the Network Diagnostic data. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 78: Modify Device Name Of Terminal

    3. To modify the description for the device, select Device Description. The description is a maximum of 50 characters. The default description is Rockwell Automation plus the device catalog number. 4. Select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 79: Copy Files On Terminal

    If the file exists, you are asked if it is okay to overwrite the file. Respond by selecting Yes or No. FactoryTalk View ME Station software looks for .mer files in the folder My Device\Application Data\Rockwell Software\RSViewME\Runtime\ and font files in the folder \Rockwell Software\RSViewME\Fonts\ Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 80: Delete Files From Terminal

    You are asked to confirm the deletion of the files. Do you want to delete all FactoryTalk View ME Station Log Files? 2. Select Yes or No. Log files not in the System Default location are not deleted. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 81: Display Settings

    - If you select Default, the startup screens us the default setting of 100%. 3. To increase or decrease the intensity for runtime operations, use the up or down cursors. 4. To save changes, select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 82: Configure The Screen Saver

    The terminal has a screen cursor that you can disable or enable. 1. Select Terminal Settings, then choose Display > Cursor. 2. To disable or enable the cursor, select Enable Cursor. 3. To exit and return to terminal settings, select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 83: Input Device Settings

    1. Select Terminal Settings, then choose Input Devices > Touch Screen > Calibration. Carefully press and briefly hold the stylus on the center of the target. Repeat as the target moves around the screen. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 84: Set The Double-Tap Sensitivity For A Touch Screen

    You can use a string pop-up for character input instead of the pop-up keyboard or input panel. 1. Select Terminal Settings, then choose Input Devices > String Pop-up. 2. To select the preferred method for character input, select Invoke pop-up character input instead of pop-up keyboard. 3. Select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 85: Change Pop-Up Input Color Settings

    Change Pop-up Input Color Settings You can change the pop-up input color settings for your terminal. 1. Select Terminal Settings, then choose Input Devices. 2. In the Input Devices dialog box, choose Pop-Up Input Color Settings. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 86 Back color, and then select a color for that area. 5. To save the color changes, select OK. The new colors are changed for that input element, as shown in the following example. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 87: Configure Print Options

    Stainless Steel terminals), if an IPP printer is detected it automatically appears in the printer selection list. The PDF printer driver is available by default on Series A and Series B terminals (Series C for Stainless Steel terminals). Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 88 • If the queue has 15 messages after 48 hours, the 15 messages are printed after the set timeout period. 4. Select OK when done. 5. Select OK to return to terminal settings. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 89: Configure Diagnostics

    On/Off to enable or disable the message. Messages with selected boxes are enabled. Messages with cleared boxes are disabled. Audit Message Logging lets you log messages as Audit or Information. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 90: Check Integrity Of Application Files

    2. To display details for that event, select an event, then select More Details. 3. To clear all details from the log, select Clear All. 4. To return to previous dialog box, select Close. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 91: View And Clear The System Event Log

    2. Select “Close Alarm Display When Newest Alarm Acknowledged” to toggle between Yes or No. - Yes closes the alarm display when the newest alarm is acknowledged. - No leaves the alarm display open when the newest alarm is acknowledged. 3. Select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 92: Display System Information

    • 90 °C (194 °F) issues an error message. Battery voltage must be at least 2.75V DC. Battery State Description GOOD Good battery condition. FAILING Low battery. Replace the battery. Battery is missing or bad. Replace the battery. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 93 4. To troubleshoot anomalies by showing RAM used by the application at runtime, select Runtime RAM Usage. 5. To return to the previous dialog, select OK. 6. Select Close until you return to terminal settings. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 94: View Factorytalk View Me Station Information

    1. Select Terminal Settings, then choose System Information > About FactoryTalk View ME Station. 2. To display the support telephone number and website, select Technical Support. 3. Select Close until you return to terminal settings. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 95: Time And Date Settings

    3. Optionally, select Daylight Savings to enable or disable Daylight Saving Time for a time zone. Changes are not permanent until you close the Time Zone dialog box. 4. Select Close when done. 5. To return to the previous dialog box, select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 96: Change The Current Date On Terminal

    1. Select Terminal Settings, then choose Time/Date/Regional Settings > Time. 2. To change the current values, select Hour, Minute, and Seconds: - Hour range is 0…23 (24-hour format) - Minute and second range is 0…59 3. Select OK when done. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 97: Regional Settings

    The default separator is a period. 1. Select Terminal Settings, then choose Time/Date/Regional Settings > Numeric Format. The default separator is shown. 2. Enter a maximum of three characters for the new separator. 3. Select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 98: Change The Time Format For A Language

    12-hour time display (h:mm:ss tt or hh:mm:ss tt), you can 12 character max modify the PM symbol. : (default) Separator Characters that separate fields in time format. 3 character max 3. Select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 99: Change The Short Date Format For A Language

    1. Select Terminal Settings, then choose Time/Date/Regional Settings > Long Date Format. 2. To change the long date format, select Format. The date updates in the Sample area as you make changes. 3. Select OK when done. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 100: Kepserver Driver Configuration (Series B Only)

    KEPServer driver. Configuration (Series B 1. Select Terminal Settings. Only) 2. In the Terminal Settings dialog box, select Networks and Communications. (1) (Series C for Stainless Steel terminals) Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 101 4. Use the arrow keys to highlight the desired drivers, and then select the On/Off button to select the drivers. 5. Select OK when you are finished. IMPORTANT A terminal reset is necessary for the settings to take effect. 6. Select Yes and Restart your computer. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 102: Certificate Management (Series B Only)

    2. In the Certificates dialog box, select the certificate in the list, and then select the Import button. The certificates are imported to your PanelView terminal. (1) (Series C for Stainless Steel terminals) Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 103: Series A Terminals With Windows Ce Os

    Active template library (ATL) • ActiveSync • Cabinet (CAB) file installer/uninstaller • ToolHelp application programming interface (API) • Error reports (generator, transfer driver, control panel) Scripting Support The Windows CE operating system supports these scripting features: Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 104: Network Support

    ViewPoint Server Enabled the FactoryTalk® View Machine Edition HMI application that is running on the terminal. ViewPoint software is a Rockwell Automation product. Extended Features The PanelView Plus 7 Performance terminals support these additional desktop applications that are not available on the PanelView Plus 7 Standard terminals.

  • Page 105: Windows Explorer

    • LargeKB (large keyboard) • MS Kana IM (Japanese) • MS Roma IM (Japanese) • Hide Input Panel (closes the keyboard) The input panel icon changes depending on which input panel you select. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 106: Windows Control Panel

    From the View menu, you can change the size of the icons or see a brief description of each. Many control panel applications have scroll bars to allow you to view information on smaller displays. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 107: Backup And Restore

    HMI devices. You can back up a system image to a USB drive or SD card. Rockwell Automation recommends using a USB drive or SD card with a minimum of 1 GB of available space.
  • Page 108 USB drive or SD card with more available space. Rockwell Automation recommends using a USB drive or SD card with a minimum of 1 GB of available space. For applications with a large file system, use a minimum of 2 GB of available space.

  • Page 109: Restore A Backup Image

    6. Select the .pvb backup file that you want to restore. 7. Select OK. 8. Select Restore. The restore includes advanced network and display settings if you selected this option when performing the backup. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 110 These actions can corrupt the firmware. If the restore fails, reset the terminal from the maintenance menu. Maintenance Mode Operations — Series A Terminals on page 196 details. When the restore completes successfully, the terminal restarts. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 111: Display Properties

    Desktop Color Background Logo AB Day Blue abclocknight AB Night Black ablclockday Backlight Intensity You can adjust the intensity of the backlight in 10% increments from 0…100%. At 0%, the backlight is minimally visible. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 112: Screen Saver

    1. Plug in a USB mouse to the terminal. 2. Restart the terminal. 3. Use the mouse to calibrate the Touch Screen. 4. See Calibrate the Touch Screen on page 83 for calibration details. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 113: Hardware Monitor

    Select Export Log to export the log file to a CSV file (*.csv) in the \Windows folder. The default file name is SystemLog.csv. • To clear all events from the log, select Clear Log. • To view more details on a selected event, select Details. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 114: Monitors

    A high temperature condition causes an automatic restart attempt. Restart attempts continue indefinitely until the system is cool enough to resume normal operation. High temperature conditions are logged to the system event log. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 115: Logo Manager

    - A folder on the terminal. - Storage Card2 - SD card - USB Storage - USB drive 4. Select the image file to load. 5. Verify that the file type is correct. 6. Select OK. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 116: User Accounts

    2. In the User Name field, enter a name. 3. In the Password field, enter a password to replace the default value. Asterisks display as you enter the new password. 4. In the Confirm pwd field, reenter the new password. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 117 The user account list is permanently deleted from the list. 4. To close the User Account Manager, select X. Users who are entered in authentication lists of FTP, web, or file server configurations are removed when user accounts are deleted. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 118: Services

    VNC connection. Select OK in the title bar of the dialog box to apply new settings. You are asked if you want to restart the service immediately. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 119 View-only password. View-only password protection is required to view terminal displays if security is enabled: • View Only is selected or cleared • Security is enabled Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 120: Vnc Connection Requiring A Password For View-Only Operations

    3. Enter the View-only password that is defined on the terminal and select OK. The PanelView VNC Server opens the current view of the terminal on your desktop. You can view but not control terminal operations. 4. When finished, close the PanelView VNC Server. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 121: Vnc Connection With Separate Passwords For View And Control Operations

    3. Select Password, then enter a password for control privileges. Passwords are a maximum of seven characters. 4. Select View-only password, then enter a password for view-only privileges. 5. Select OK, then restart the service when prompted to apply new settings. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 122 6. Enter the control password that is defined on the terminal and select OK. 7. On your computer, perform some actions to verify that you have control of the terminal. 8. When finished, close the PanelView VNC Server. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 123: Establish A Vnc Connection Between A Local Terminal And A Remote Terminal

    The white dotted line indicates the remote terminal and is only for reference (the dotted line does not actually appear on the local terminal). Note the two Start buttons: circled in white is the remote terminal; circled in black is the local terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 124: Close A Vnc Connection To A Remote Terminal

    Select an IP address from the dropdown menu, or enter an IP address by using a USB keyboard or soft input panel on the local terminal (viewer) (see Soft Input Panels on page 105). The local terminal creates a VNC connection to the new terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 125: Transfer Files Between A Local And A Remote Terminal

    Rename = opens a dialog box where you can rename the selected file or folder. actions and errors for the Mkdir = lets you create a folder. current VNC session. Remove = deletes the selected file or folder. Refresh = updates the view. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 126: Web Server Configuration

    These parameters are standard Microsoft Windows CE parameters. Select OK in the title bar of the dialog box to apply new settings. You are asked if you want to restart the service immediately. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 127 2. To determine the IP address of your terminal, select the Network Connection icon in the system tray. 3. Enter the terminal IP address in the address field. EXAMPLE Use this syntax for the IP address: ftp://ipaddress_of_the_terminal. For example, ftp://192.168.124.96 Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 128 3. Enter the terminal IP address in the Windows Explorer address field. EXAMPLE Use this syntax for the IP address: ftp://ipaddress_of_the_terminal. For example, ftp://192.168.124.96 4. Select OK if the FTP Folder Error dialog box appears. 5. From the File menu, choose Login As. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 129: File Server

    User List None are separated by semicolons, in the field that opens at the bottom of the dialog box. User names and passwords are defined in the User Account Manager of the control panel. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 130: Kepserver Configuration

    Knowledgebase for keywords ‘Kepware Drivers for PanelView Plus’. IMPORTANT Select OK in the title bar to apply new settings. You are asked if you want to restart the service immediately. You must also restart the terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 131: System Information

    Always show at startup Shows the battery warning at startup but halts (halt startup) the startup or boot process until you select OK. Never show at startup Hides the battery warning at startup. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 132 Port 1 (Link 1) and Port 2 (Link 2) Enabled Enables Link 1 and Link 2 Ethernet connections for DLR configuration. Port 1 (Link 1) Only Enabled Enables Link 1 Ethernet connection for star or linear configuration. Port 2 (Link 2) Only Enabled Enables Link 2 Ethernet connection for star or linear configuration. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 133: Device Name

    The Device Name tab of System Information identifies your terminal to other devices on the network by providing a device name and description. Device names must be unique. Duplicate names conflict and cause network problems. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 134: Touch Properties

    The Calibration tab lets you recalibrate the touch screen if your device is not responding appropriately to taps. Follow the instructions in the dialog box to recalibrate. Double-tap The Double-Tap tab lets you set and test the double-tap sensitivity of the touch screen taps. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 135: Pdf Reader

    • Drag up or down the screen to activate the page navigation bar on the right. navigation bar Move slide bar up or down to navigate pages. Figure Rotate Drag in a circular, clockwise or counterclockwise direction to rotate the page. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 136: Command Prompt Parameters

    Disable the File > Open command on Opens the PDF file and dims the Menu, File > Open command Foxitreader “file_path\file.pdf” -g the Menu and the Open folder button. and the Open button. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 137: Series B Terminals With Windows 10 I0T Core Os

    The main Menu displays icons that allow you to configure various features of your PanelView Plus 7 Performance Series B terminal (Series C for Stainless Steel terminals). (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 138 Displays the Menu Settings page, which allows you to set a default page, a web Settings browser home page, and the size, color, and scaling of tiles. Exit Closes the Control Panel and launches Machine Edition (ME). Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 139: Navigation Icons

    Allows you to toggle between full screen view and partial screen view. Displays a menu with the following options: • Set Default Page • Quick-Save Log • Session Log Start Menu The Start menu displays the applications available on the terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 140 Certificates—contains any certificates that you have acquired, for example, ViewPoint if you use HTTPS, or domain authentication if you use SSL The Drives section displays a removable storage device (USB or SD card) that you plugged in to the terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 141 Right-clicking inside a folder displays a menu of operations, such as Move, Sort by, or Refresh, that help you organize your folder. (The Open in Terminal is not functional at this release). You must have a mouse plugged into the terminal to use these commands. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 142: Device Info Menu

    IP Address displays as 0.0.0.0 OS Version Displays the Microsoft Windows® 10 IoT Core OS version. Displays the version of the bundled firmware from Rockwell Automation. The more… button Platform Version displays a page that shows versions of additional components.

  • Page 143: Web Browser Menu

    The file address should consist of the prefix "ab-webcontent:///" followed by the file address from the Web Content folder. For example, a file located in "Z:\Web Content\LocalFileAccess\startpage.html" should be entered into the address bar as "ab-webcontent:///LocalFileAccess\startpage.html" Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 144: Account Management Menu

    This field is where you enter your current password. Administrator—Change New password This field is where you enter a new password. Password Confirm new password This field is where you reenter the new password. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 145: Menu Settings Screen

    Red, Green, and Blue fields. Select HSV to enter numerical values in the Hue, Saturation, and Value fields. • Hexadecimal field--lets you enter in a hexadecimal value to define a color. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 146: System Screen

    Provides a dropdown list that allows you to select the language used for the — Keyboard layout soft keyboard on your terminal. Contains the Go to Maintenance Menu button, which allows you to return to Maintenance Menu — the Maintenance Menu. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 147: Network & Wi-Fi Screen

    Direct Connections — Displays the connection type of the terminal. Displays information about the Wi-Fi connection available for your Wi-Fi — terminal. Includes a Refresh button that allows you to refresh the Wi-Fi information. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 148: Firmware Updates Screen

    ControlFLASH, a .dmk file is used. When updating via a USB Storage Device, a .CAB file is used. The Update from USB Storage button is visible only when a USB storage device is plugged in. For instructions on how to update the firmware, Update the System Firmware on page Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 149: Power Options Screen

    Table 44 - Power Options Screen Section Button Description — Restart Restarts the terminal into ME Station or loads the ME application (if configured to do so). — Shut down Shuts down the terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 150: Touch Screen

    Table 45 - Touch Screen Section Button Description Go to Calibration Menu Reboots the terminal and then launches the Calibration menu, which Calibration allows you to recalibrate the sensitivity of the touch screen. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 151: Services Screen

    Set this switch ON to turn on the VNC server. Set this switch Off to turn off the VNC — Access (VNC) server. Ping Response Set this switch On to allow the terminal to reply to pings. Set this switch Off to — (ICMP) disable ping replies. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 152: Remote Client Access (Vnc)

    Allows you to toggle between enabling or disabling File Transfer Support: File Transfer Support Disabled – Prevents file transfer with the VNC viewer Enabled – Allows file transfer with the VNC viewer Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 153: Event Log Screen

    • System—displays events that are related to the Windows 10 IoT Core system. • WinCEApplication—displays events that are related to software installed in the Windows CE App Container. • WinCESystem—displays events that are related to the Windows CE App Container system. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 154 Chapter 5 Series B Terminals with Windows 10 I0T Core OS Notes: Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 155: Install And Replace Components

    At the end of its life, this equipment should be collected separately from any unsorted municipal waste. For a complete list of supported devices, go to https://rockwellautomation.custhelp.com and search the Knowledgebase for the keywords, ‘PanelView Plus Hardware Compatibility List’. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 156: Connect To Usb Ports

    Connect only externally powered USB hubs to the terminal that are USB 2.0 compatible. Before you attach the devices to a USB hub, verify that the power adapter is connected and powered USB Cables Use only hi-speed, USB 2.0 or higher certified cables for error-free transmissions. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 157: Install A Usb Printer

    Control Panel. 3. Verify printer installation from the desktop control panel by opening the Printers application. Notice the icon for the Deskjet 5650C printer. The check mark indicates that this printer is the default. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 158 Settings > Print Setup. 5. To verify installation, right-click the printer and print a test page. When printing from an application such as WordPad, a Print dialog box opens where you can adjust settings. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 159: Manual Printer Installation

    6. Verify that the slider is on the right in the on position. For instructions on how to configure the printing in the Machine Edition environment on the terminal, see Configure Print Options on page (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 160: Insert An Sd Card

    To remove the card, push the SD card in slightly and remove then it from the slot. The aluminum terminal is shown. The SD card location is the same on the stainless- steel terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 161: Connect A Speaker

    The audio port is a class D amplifier output. It has a two-pin terminal block for connecting a 4 ohm or 8 ohm speaker. The audio port can also drive externally amplified speakers. The aluminum terminal is shown. The speaker connection is the same on the stainless-steel terminal. Audio Out Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 162 2. Attach one of the newly exposed wires to the positive (+) terminal and the other to the negative (–) terminal on the operator device. 3. Connect the opposite exposed ends of the wire to the positive (+) and negative (–) terminals on the speaker or amplified speakers. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 163: Replace The Battery

    This equipment is sensitive to Electrostatic Discharge (ESD). Follow ESD prevention guidelines when handling this equipment. 3. Carefully lift the logic module away from the display module and turn over to expose the circuit board. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 164: Install A Protective Overlay

    Doing so may cause the overlay not to adhere properly to the terminal surface. • Denatured cleaning ethanol (95%) or a mild glass cleaner is recommended to clean the terminal surface before applying the protective overlay. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 165: Clean The Overlay

    Remove the Overlay Remove the overlay if it is damaged or needs replacement. Lift a corner and slowly pull off the overlay. Use isopropyl alcohol to remove any residual adhesive. Do not reuse the overlay. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 166: Replace The Stainless Steel Terminal Gasket

    10. Press each gasket alignment plug into the bezel alignment feature. The alignment plugs hold the gasket to the bezel. Gasket with Alignment Plugs Back of Bezel with Alignment Features Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 167 14. Tighten the mounting clip screws by hand until the backing plate contacts the panel uniformly. 15. Torque the mounting clip screws to 2.3…2.6 N•m (20…23 lb•in) by using the specified sequence. The clips loosen as the adjacent clip is tightened. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 168 ATTENTION: Tighten the mounting clips to the specified torque to provide a proper seal and to help prevent damage to the product. Rockwell Automation assumes no responsibility for water or chemical damage to the product or other equipment within the enclosure because of improper installation.

  • Page 169: Update Firmware

    (1) In some cases, the FactoryTalk View ME application can be missing after a firmware update. (2) In some cases, static IP addresses have been changed to DHCP-enabled IP address after a firmware update. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 170: Download Firmware Files (Series A Terminals Only)

    Series B terminals (Series C for Stainless Steel terminals) use ControlFLASH™ to update (Series A Terminals Only) firmware (files that are downloaded from the web are in .dmk format). Download the appropriate firmware installation package from the Rockwell Automation website. The package is named: PVP7_<terminal family>_x.xx-yyyymmdd.exe, where: •...

  • Page 171: Firmware Upgrade Wizard (Series A Terminals Only)

    • In FactoryTalk View Studio software, from the Tools menu, choose Firmware Upgrade Wizard. • Choose Start > Programs > Rockwell Software > FactoryTalk View > Tools > ME Firmware Upgrade Wizard. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 172: Update Terminal Firmware From A Storage Device (Series A Terminals Only)

    The firmware files are copied to this location. You can also specify a folder on the hard drive. c. From the Existing terminal type pull-down menu, select a PanelView Plus 7 terminal. d. Select Next. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 173 The final dialog box summarizes your choices for creating the firmware update card. 6. Select Finish to copy the firmware files to the firmware update card. A progress bar automatically updates as files are copied to the USB drive or SD card. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 174: Update Terminal Firmware By Using Firmware Update Card

    See Maintenance Mode Operations — Series A Terminals on page 196 for details on how to restore the factory default settings. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 175: Update Terminal Firmware Over The Network (Series A Terminals Only)

    - Choose Start > Programs > Rockwell Software > FactoryTalk View > Tools > ME Firmware Upgrade Wizard. 2. Select update firmware on the terminal and select Next. 3. Select Yes to continue. It is not necessary to back up files on PanelView Plus 7 Performance terminals. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 176 4. Select ‘Network connection (using FactoryTalk Linx)’ and select Next. This connection is the only valid selection for PanelView Plus 7 Performance terminals. 5. Select the terminal for the firmware update. 6. Select Next. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 177 8. From this dialog box, optionally select the KEPServer drivers that you want included in the firmware, then select Next. Kepware drivers are already installed on the PanelView Plus 7 Performance terminals. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 178 See Maintenance Mode Operations — Series A Terminals on page 196 for details on how to restore the factory default settings. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 179: Update System Firmware (Series B Terminals Only)

    - ControlFLASH Plus™ - ControlFLASH USB Storage Device 1. Access the Rockwell Automation Product Compatibility and Download Center (PCDC) at rok.auto/pcdc. 2. On the home page, select Available Versions. 3. Click the Select a Product link, and in the Select a Product dialog box, enter PanelView Plus 7 Performance in the search field, and then select the Search button.
  • Page 180 12. Select OK to continue. When the update is complete, the terminal reboots again and then displays the Password Entry screen. 13. Continue with Enter a Password on page Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 181: Controlflash Client

    Before you can use ControlFLASH Plus or ControlFLASH, you must download the DMK file from the Product Compatibility and Download Center (PCDC). Downloading the ControlFLASH Plus or ControlFLASH File 1. Access the Rockwell Automation Product Compatibility and Download Center (PCDC) at rok.auto/pcdc. 2. On the home page, select Available Versions.

  • Page 182: Using Controlflash Plus

    1. After you save the DMK file in the desired Firmware Kits location, launch ControlFLASH Plus. 2. Browse to and select the PanelView Plus 7 Performance Series B terminal (series C for Stainless Steel terminals). 3. Select Next. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 183 A series of status changes occur on the ControlFLASH Plus screen and on the PanelView terminal. On the ControlFLASH Plus screen, the Status field displays the Transmitting update status. On the PanelView terminal, the status changes to CONNECTED: transferring updates… Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 184 Succeeded message. 5. Select Close, and then select Done. When the firmware update is complete, the terminal reboots and displays moving gears while the update installs. 6. Continue with Enter a Password on page Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 185 Stainless Steel terminals) terminal that you want to update and select Next. 4. Browse to and select the device to update on the EtherNet/IP™ network and select OK. 5. Select the firmware revision to install and select Next. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 186 If the update fails, the status area is red and reads Update failure. For troubleshooting information, see the ControlFLASH User Manual, publication 1756-UM105. 9. Close the ControlFLASH software. 10. Continue with Enter a Password on page Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 187: Update Dlr Network Switch Firmware (Series B Terminals Only)

    3. In the Warning dialog box, select the OK button to proceed with the firmware update. The first progress message appears briefly and indicates that the terminal is connecting to the DLR network switch. (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 188 4. On your PC, browse to and select the PanelView Plus 7 Performance Series B terminal The Device description states PanelView Plus 7 Performance, PVP7P DLR Network Switch. 5. Select Next. (1) Series C if it is a Stainless Steel terminal Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 189 On the ControlFLASH Plus screen, the Status field displays the Transmitting update status. Once the firmware file transmission is complete, on the ControlFLASH Plus screen, the Flash Results dialog box displays a Succeeded message. 7. Select Close. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 190 Chapter 7 Update Firmware Notes: Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 191: Troubleshooting

    Blinking Restore the terminal to its factory default image. Recoverable configuration failure. Restore a Backup Image on page 109. Fatal hardware error. Replace the terminal. Blinking Fatal display hardware error. Replace the terminal. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 192: View Network Status Information

    (not applicable if in Linear/Star topology) Series A and Series B Terminals (Series C for Stainless Steel terminals) To access network status information from ME Station, see View the Network Diagnostic Data on page Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 193: Terminal Does Not Start Up

    Multiple operations cannot be conducted simultaneously. Doing so results in an unintended operation. • Do not touch multiple input elements simultaneously. • Do not rest a hand or multiple fingers on the display. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 194: Display Issues

    • Application screens contain too many elements. • If the controller is programmed for feedback, it can cause delays. • Slow network performance or noise can result in retries. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 195: Resistance To Chemicals

    If you ship the enclosure with the terminal installed, make sure that the terminal is properly secured and protected against damage from impact, sharp objects, or abrasive materials. ATTENTION: Rockwell Automation is not responsible for damage to a product that is shipped or transported while installed in a panel or enclosure.

  • Page 196: Maintenance Mode Operations - Series A Terminals

    Safe mode – stops an application from starting automatically. • Clear all data – removes user-installed applications, user-configuration changes, and user accessible data. • Factory default – returns the terminal to its out-of-box state. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 197: Maintenance Mode Operations - Series B Terminals

    Change Display Changes the display orientation to either landscape (default), portrait, or portrait- Orientation flipped. Requires a terminal restart to take effect. (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 198 Chapter 8 Troubleshooting Notes: Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 199: Fonts Resident On Terminal

    Latin Fonts Comic Sans MS Comic Sans MS comic.ttf Comic Sans MS Bold comicbd.ttf Courier New Courier New (Subset 1_30) cour_1_30.ttf Courier New Bold courbd.ttf Courier New Bold Italic courbi.ttf Courier New Italic couri.ttf Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 200 Trebuchet MS trebuc.ttf Trebuchet MS Bold trebucbd.ttf Trebuchet MS Bold Italic trebucbi.ttf Trebuchet MS Italic trebucit.ttf Verdana Verdana verdana.ttf Verdana Bold verdanab.ttf Verdana Bold Italic verdanaz.ttf Verdana Italic verdanai.ttf Webdings webdings.ttf Symbols Wingding wingding.ttf Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 201 PV Extra Large PVextra_large.ttf PV Large PVlarge.ttf PV Small PVsmall.ttf PV Tiny PVtiny.ttf PV Very Tiny PVvery_tiny.ttf Gulim version 2.21 - Korean gulim.ttc East Asian Fonts MS Gothic version 2.30 - Japanese gulim.ttc Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 202 Appendix A Fonts Resident on Terminal Notes: Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 203: Languages Supported

    Czech (Czech Republic) √ √ Danish (Denmark) √ √ Dutch (Belgium) √ √ Dutch (Netherlands) √ √ English (Australia) √ √ English (Belize) √ √ English (Canada) √ √ English (Caribbean) √ √ Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 204 Malay (Brunei Darussalam) √ √ Malay (Malaysia) √ √ Marathi (India) √ √ Mongolian (Mongolia) √ √ Norwegian (Bokmål) (Norway) √ √ Norwegian (Nynorsk) (Norway) √ √ Polish (Poland) √ √ Portuguese (Brazil) √ √ Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 205 Ukrainian (Ukraine) √ √ Urdu (Islamic Republic of Pakistan) √ √ Uzbek (Cyrillic) (Uzbekistan) √ √ Uzbek (Latin) (Uzbekistan) √ √ Vietnamese (Viet Nam) √ √ (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 206 Appendix B Languages Supported Notes: Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...

  • Page 207: Index

    22 check file integrity 90 clear all data 196 diagnostics 90 closed system 15 fault indicators command prompt firmware 191 Foxitreader 136 hardware 191 parameters 136 file server syntax 136 configuration 129 Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 208 82 SD card installing 160 maintenance mode 196 server mount the terminal addresses 76 ambient temperature 22 enable/disable 118 in a panel 25 file 129 minimum clearances 24 ftp 126 preparation 25 Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 209 13 set sensitivity 84 touch screen calibration 134 troubleshooting 191 cables 156 host ports 23 hubs 156 printer 157 USB ports installation 23 USB to serial port adapters 19 user accounts 116 Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 210 Index Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 211 PanelView Plus 7 Performance Terminals User Manual Rockwell Automation Publication 2711P-UM008K-EN-P - April 2024...
  • Page 212 Allen-Bradley, ArmorBlock, ArmorView, CompactLogix, ControlFLASH, ControlFLASH Plus, ControlLogix, expanding human possibility, FactoryTalk, FLEX I/O, Kinetix, PanelView, POINT I/O, PowerFlex, Rockwell Automation, RSLinx, SMB, Stratix, and Studio 5000 Logix Designer are trademarks of Rockwell Automation, Inc. CIP Sync and EtherNet/IP are trademarks of ODVA, Inc.

This manual is also suitable for:

Allen-bradley panelview plus 7 performance 2711p 22 9p-b seriesAllen-bradley panelview plus 7 performance 2711p 22 9pk seriesAllen-bradley panelview plus 7 performance 2711p-t 22d9p-bshk seriesAllen-bradley panelview plus 7 performance 2711p-t12w22d9p-bm series

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