Rockwell Automation Allen-Bradley PanelView Plus 7 User Manual
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Rockwell Automation Allen-Bradley PanelView Plus 7 User Manual

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PanelView Plus 7 Performance
Terminals
Catalog Numbers 2711P-T7C22D9P, 2711P-T7C22D9P-B, 2711P-T7C22A9P, 2711P-T7C22A9P-B,
2711P-B7C22D9P, 2711P-B7C22D9P-B, 2711P-B7C22A9P, 2711P-B7C22A9P-B, 2711P-T9W22D9P,
2711P-T9W22D9P-B, 2711P-T9W22A9P, 2711P-T9W22A9P-B, 2711P- 10C22D9P, 2711P- 10C22D9P-B,
2711P-T10C22A9P, 2711P-T10C22A9P-B, 2711P-B10C22D9P, 2711P-B10C22D9P-B, 2711P-B10C22A9P,
2711P-B10C22A9P-B, 2711P-T12W22D9P, 2711P-T12W22D9P-B, 2711P-T12W22A9P, 2711P-T12W22A9P-B,
2711P- 15C22D9P, 2711P- 15C22D9P-B, 2711P-T15C22A9P, 2711P-T15C22A9P-B, 2711P-B15C22D9P,
2711P-B15C22D9P-B, 2711P-B15C22A9P, 2711P-B15C22A9P-B, 2711P-T19C22D9P, 2711P-T19C22D9P-B,
2711P-T19C22A9P, 2711P-T19C22A9P-B, 2711P-T9W22D9P-BSHK, 2711P-T12W22D9P-BSHK, 2711P-T7C22D9PK,
2711P-T9W22D9PK, 2711P-T10C22D9PK, 2711P-T12W22D9PK, 2711P-T15C22D9PK, 2711P-T19C22D9PK,
2711P-B15C22D9PK, 2711P-T12W22D9P-BM001, 2711P-T12W22D9P-BM002, 2711P-T12W22D9P-BM003,
2711P-T12W22D9P-BM004, 2711P-T12W22D9P-BM005, 2711P-T12W22D9P-BM006, 2711P-T12W22D9P-BM007,
2711P-T12W22D9P-BM008, 2711P-T12W22D9P-BM009, 2711P-T12W22D9P-BM010, 2711P-T12W22D9P-BM011,
2711P-T12W22D9P-BM012, 2711P-T12W22D9P-BM013, 2711P-T12W22D9P-BM014, 2711P-T12W22D9P-BM015,
2711P-T12W22D9P-BM016
User Manual
Original Instructions

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Summary of Contents for Rockwell Automation Allen-Bradley PanelView Plus 7

  • Page 1 PanelView Plus 7 Performance Terminals Catalog Numbers 2711P-T7C22D9P, 2711P-T7C22D9P-B, 2711P-T7C22A9P, 2711P-T7C22A9P-B, 2711P-B7C22D9P, 2711P-B7C22D9P-B, 2711P-B7C22A9P, 2711P-B7C22A9P-B, 2711P-T9W22D9P, 2711P-T9W22D9P-B, 2711P-T9W22A9P, 2711P-T9W22A9P-B, 2711P- 10C22D9P, 2711P- 10C22D9P-B, 2711P-T10C22A9P, 2711P-T10C22A9P-B, 2711P-B10C22D9P, 2711P-B10C22D9P-B, 2711P-B10C22A9P, 2711P-B10C22A9P-B, 2711P-T12W22D9P, 2711P-T12W22D9P-B, 2711P-T12W22A9P, 2711P-T12W22A9P-B, 2711P- 15C22D9P, 2711P- 15C22D9P-B, 2711P-T15C22A9P, 2711P-T15C22A9P-B, 2711P-B15C22D9P, 2711P-B15C22D9P-B, 2711P-B15C22A9P, 2711P-B15C22A9P-B, 2711P-T19C22D9P, 2711P-T19C22D9P-B, 2711P-T19C22A9P, 2711P-T19C22A9P-B, 2711P-T9W22D9P-BSHK, 2711P-T12W22D9P-BSHK, 2711P-T7C22D9PK, 2711P-T9W22D9PK, 2711P-T10C22D9PK, 2711P-T12W22D9PK, 2711P-T15C22D9PK, 2711P-T19C22D9PK,...
  • Page 2 If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.

  • Page 3: Table Of Contents

    Linear Network Topology........49 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 4 View and Clear the System Event Log ......107 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 5 FTP Server Configuration....... . . 148 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 6 Remove the Overlay ........189 Replace the Stainless Steel Terminal Gasket ....189 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 7 Available Languages ......... . 231 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 8 Table of Contents Notes: Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 9: Preface

    • Hygienic gasket, blue (for stainless steel terminals) For information on what is shipped with the ArmorView Plus 7 terminal, see the ArmorView Plus 7 Installation Instructions, publication 2711P-IN013. (1) Series C for PanelView Plus 7 Performance Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 10: Product Firmware And Release Notes

    3. On the search results page, find the firmware and release notes for your product. 4. See the Product Compatibility and Download Center Quick Start Guide, publication PCDC-QS001, for instructions on how to find and download firmware and release notes for the terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 11: Additional Resources

    EtherNet/IP Device Level Ring Application Technique, publication ENET-AT007 Provides information on how to install, configure, and maintain linear and Device Level Ring (DLR) networks using Rockwell Automation® EtherNet/IP devices with embedded switch technology. ArmorView Plus 7 Installation Instructions, publication 2711P-IN013 Provides instructions on how to install, configure, troubleshoot, and maintain the ArmorView Plus 7 terminal.
  • Page 12 Preface Notes: Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 13: Overview

    • Web browser, Microsoft file viewers, text editor, PDF viewer, remote connection capabilities. • Conformal-coating available for all DC power, touch-only terminals and the 15-inch DC power, touch and keypad terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 14: Hardware Features

    The number of slots varies by terminal size. terminals) Two 10/100Base-T, Auto MDI/MDI-X, Ethernet ports for controller communication Ethernet ports supporting Device Level Ring (DLR) network topology. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 15 Edge web browser. (3) Series A terminals are available with AC or DC power. Series B terminals (Series C for Stainless Steel terminals) are available only with DC power. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 16: Operator Control

    Function keys graphic elements. For example, F1 can be configured to navigate to another screen. 6.5-in. terminal • F1…F6 and F7…F12 10-in. terminal • F1…F8 and F9…F16 15-in. terminal • F1…F10 and F11…F20 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 17: Touch Gestures

    HMI application running on a terminal by using an internet browser. FactoryTalk ViewPoint 8.x or later One license is embedded with each terminal to support one client connection to a terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 18: Windows Operating System

    View FactoryTalk View ME Station Information on page 110 to view a list of ActiveX controls installed on terminal. (3) Series C for Stainless Steel terminals. (4) Not available on the initial release. (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 19: Open Versus Closed System

    Series B Terminals Series B terminals do not have a desktop. When you exit Machine Edition, a Windows 10 Control Panel launches. (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 20: Start-Up Options

    Traditional DLR, linear, and star network topologies are supported. See these topics for examples: • Device Level Ring Network Topology on page 48 • Linear Network Topology on page 49 • Star Network Topology on page 50 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 21: Catalog Number Explanation

    VESA-compatible bracket (with the optional VESA kit), or a pedestal. To order an ArmorView Plus 7 terminal, add BM001…BM016 to the 12.1-in. PanelView Plus 7 Performance touch terminal, 2711P-T12W22D9P. For explanations of the ArmorView Plus 7 catalog numbers, see the ArmorView Plus 7 Installation Instructions, 2711P-IN013. publication Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 22: Product Selections

    2711P-T12W22D9P. For explanations of the ArmorView Plus 7 catalog numbers, see the ArmorView Plus 7 Installation Instructions, 2711P-IN013. publication (4) AC power is only available on Series A terminals. (5) Series C for stainless steel terminals. (6) Memory available for user to store applications. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 23: Accessories

    (2) Catalog number 2711P-RTMC mounting clips are used for stainless steel terminals, catalog numbers 2711P-T9W22D9P-BSHK, or 2711P-T12W22D9P-BSHK. Catalog number 2711P-T12W22D9P-BSHK requires 10 mounting clips. If you need more than eight clips, order two 2711P-RTMC mounting clip kits. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 24: Ethernet Cables

    2711C-RCSD USB to SD adapter for SD card (1) To help reduce the chance of corruption when you use SD Cards or USB drives with the terminal, Rockwell Automation recommends that you use only the above SD card catalog numbers.

  • Page 25: Install The Panelview Plus

    Use separate hard-wired operator interface devices that do not depend on solid-state electronics. Some configurations of the ArmorView Plus 7 terminal include a separate emergency stop button that can be hard- wired. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 26 • Shield and ground cables appropriately to avoid electromagnetic interference (EMI). Grounding minimizes noise from EMI and is a safety measure in electrical installations. For more information on grounding recommendations, see the National Electrical Code published by the National Fire Protection Association. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 27: Hazardous Locations

    (131 °F) maximum ambient temperature. Do not install product in environments where atmospheric gases have ignition temperatures less than 135 °C (275 °F). (1) The ArmorView Plus 7 terminal is not certified for use in hazardous locations. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 28: Performance Terminal

    PanelView Plus 7 Performance terminal USB host ports. If cable capacitance and inductance are not known, use the following values from ANSI/ISA-RP 12.06.01-2003: = 197 pF/m (60 pF/ft) cable = 0.7 μH/m (0.20 μH/ft) cable Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 29: Mounting Considerations

    Figure 2 - Acceptable and Unacceptable Mounting Positions ≤ 90° ≤ 90° From Vertical From Vertical ATTENTION: Failure to follow these guidelines can result in personal injury or damage to the panel components. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 30: Mounting Clearances

    335 (13.19) 10.4-in. Touch 224 (8.82) 269 (10.59) 12.1-in. Touch 218 (8.58) 312 (12.28) Keypad and touch 290 (11.42) 418 (16.46) 15-in. Touch 290 (11.42) 353 (13.90) 19-in. Touch 383 (15.08) 457 (17.99) Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 31: Prepare For Panel Mounting

    After sliding the mounting lever to a specific notch, rotate the mounting lever toward the panel to lock it in position. The flat side of the mounting lever must come into contact with the panel. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 32 IMPORTANT This process equalizes the pressure of the levers against the panel at a gradual rate reducing the probability of broken clamps. This figure shows the lever orientation and lock sequence for a 10.4-in. touch terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 33 Chapter 2 This 10.4-in. touch terminal has all levers that are locked in position 3, which is appropriate for a panel thickness of 2.67…3.15 mm (0.105…0.124 in.). Notch shows locked position. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 34 IMPORTANT: The mounting lever orientations that are shown are required to maintain NEMA, UL Type, and IP seals. If you require a NEMA, UL Type, or IP seal, do not use a mounting lever in a different orientation than shown. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 35: Mount The Aluminum Terminal In A Panel

    TIP The mounting levers for PanelView Plus 7 Performance terminals are black (catalog number 2711P-RMCP). Do not use gray mounting levers; they are not compatible with PanelView Plus 7 Performance terminals. Flat Side Curved Side Curved Side Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 36 See Figure 15 on page 31 to get the final lock position of the levers. b. See Figure 3 on page 34 to get the locking sequence. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 37 If a pin is broken, you can turn the lever around and use the lever in another location. See Figure 3 on page 34 for details and restrictions. d. Lock the remaining levers to their final position. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 38: Mount The Stainless Steel Terminal In A Panel

    ATTENTION: All levers must be in the correct and same locked position to provide an adequate gasket seal between the terminal and the panel. Rockwell Automation assumes no responsibility for water or chemical damage to the terminal or other equipment within the enclosure because of improper installation.
  • Page 39 The alignment plugs hold the gasket to the bezel. Gasket with Alignment Plugs Back of Bezel with Alignment Features 5. Place the terminal in the panel cutout. Hold the terminal so it does not fall out of the panel. Panel Terminal Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 40 10 Clips ATTENTION: Tighten the mounting clips to the specified torque to provide a proper seal and to prevent damage to the product. Rockwell Automation assumes no responsibility for water or chemical damage to the product or other equipment within the enclosure because of improper installation.

  • Page 41: Outdoor Installation

    Mount the terminal vertically to minimize solar heating on the display. Do not mount the terminal in a sloped enclosure if it exposes the terminal to direct sunlight. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 42: Remove And Replace Power Terminal Block

    1. Loosen the two screws that secure the terminal block. AC Terminal Block DC Terminal Block (Series A only) 2. Gently pull the terminal block away from the connector. Series C for PanelView Plus 7 Performance Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 43: Connect To Dc Power

    To connect the operator terminal to a DC power source, follow these steps. 1. Verify that the wiring is not connected to a power source. 2. Strip 7 mm (0.28 in.) of insulation from the ends of the wires. 20 mm 7 mm Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 44: Connect To Ac Power

    1. Verify that the wiring is not connected to a power source. 2. Strip 7 mm (0.28 in.) of insulation from the ends of the wire. 20 mm 7 mm (1) Available on Series A terminals only. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 45: Connect To A Network

    IMPORTANT The terminal has dual-Ethernet ports but only one device IP address. Ethernet Ports Link 2 Link 1 The Ethernet port has two 10/100Base-T connectors for network communication and supports MDI/MDI-X connections and DLR network topology as indicated by the DLR network icon. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 46 An electric arc can cause an explosion in hazardous location installations. Make sure that the power is off or the area is nonhazardous before proceeding. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 47 Each Ethernet port has two indicators that provide the status of activity. Table 18 - Ethernet Status Indicators Indicator Color Description Link Integrity Green On when a link is present. Activity Yellow Blinks when activity is detected on Ethernet link. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 48: Device Level Ring Network Topology

    Ethernet Ports PowerFlex® 755 Drive Connected Via a 1783- ETAP EtherNet/IP Tap Kinetix® 6500 Drives with Motors 1794-AENTR FLEX™ I/O Adapter 1734-AENTR POINT I/O™ Adapter with FLEX I/O Modules with POINT I/O Modules Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 49: Linear Network Topology

    PanelView Plus 7 Performance Terminal Connected Via Two DLR Ports ControlLogix Controller with Kinetix 350 Drive Connected 1756-EN*TR Module Kinetix 350 Drive Connected Via a 1783-ETAP EtherNet/IP Tap Via a 1783-ETAP EtherNet/IP Tap Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 50: Star Network Topology

    FactoryTalk® View ME Station in Configuration mode. To change the action that occurs at startup, follow these steps. 1. Press Terminal Settings. 2. Tap Startup Options. You can configure these options: Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 51 Terminals are initially shipped with desktop access disabled. You can also configure the terminal to allow desktop access. For more information on how to change the start-up option and desktop access, see Configure Start-up Options on page Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 52: Initial Startup - Series B Terminals

    2. On the Calibration Menu screen, tap Touch Screen Calibration. 3. In the Touch Screen Calibration dialog box, tap Yes. (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 53 Repeat as the target moves around the screen. 6. To save the calibration settings, tap the screen, as prompted. IMPORTANT If this is not done within 30 seconds, the settings are not saved. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 54 On the keyboard, tap each character for the information you want to enter. When you are finished entering the information, tap the X in the upper- right corner of the keyboard. The keyboard closes and the information appears in the appropriate field. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 55 TIP If the Automatic DNS field is inactive, you may first need to turn the Automatic address field On by tapping that button indicator and sliding it to the right. Then slide the Automatic DNS button indicator to the right to turn that field Off. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 56 IMPORTANT If a USB Storage Device is not plugged into the terminal, the Update from USB Storage button is not visible on the screen. Plug in a USB storage device and the button is automatically added. 17. Continue with Update the System Firmware on page Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 57: Update The System Firmware

    • ControlFLASH Plus™ • ControlFLASH Update the Firmware Using a USB Storage Device 1. Access the Rockwell Automation Product Compatibility and Download Center (PCDC) at rok.auto/pcdc. 2. On the home page, click Available Versions. 3. Click the Select a Product link, and in the Select a Product dialog box, type PanelView Plus 7 Performance in the search field, and then click the Search button.
  • Page 58 8. Insert the removable storage device into one of the USB ports located at the bottom of the PanelView terminal. 9. Tap Update from USB Storage and wait for the firmware update to complete. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 59 11. Tap OK to continue. When the update is complete, the terminal reboots again and then displays the Password Entry screen. 12. Continue with Enter a Password on page Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 60 DMK file from the Product Compatibility and Download Center (PCDC). Download the ControlFLASH or ControlFLASH File 1. Access the Rockwell Automation Product Compatibility and Download Center (PCDC) at rok.auto/pcdc. 2. On the home page, click Available Versions. 3. Click the Select a Product link, and in the Select a Product dialog box, type PanelView Plus 7 Performance in the search field, and then click the Search button.
  • Page 61 1. After you save the DMK file in the desired Firmware Kits location, launch ControlFLASH Plus. 2. Browse to and select the PanelView Plus 7 Performance Series B terminal (series C if it is a Stainless Steel terminal). Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 62 Chapter 2 3. Click Next. 4. Confirm that the information is correct, and then click Flash. A series of status changes occur on the ControlFLASH Plus screen and on the PanelView terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 63 Chapter 2 On the ControlFLASH Plus screen, the Status field displays the Transmitting update status. On the PanelView terminal, the status changes to CONNECTED: transferring updates… . Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 64 Once the firmware file transmission is complete, on the ControlFLASH Plus screen, the Status field displays the Polling for power-up status. On the PanelView terminal, the status changes to PLEASE WAIT: verifying and preparing updates… . Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 65 Flash Results dialog box displays a Succeeded message. 5. Click Close, and then click Done. When the firmware update is complete, the terminal reboots and displays moving gears while the update installs. 6. Continue with Enter a Password on page Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 66 Next. 3. Select the catalog number of the PanelView Plus 7 Performance Series B terminal (Series C for Stainless Steel terminals) that you want to update and click Next. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 67 4. Browse to and select the device to update on the EtherNet/IP™ network and click OK. 5. Select the firmware revision to install and click Next. 6. Read the Danger information in the Summary dialog, then click Finish. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 68 If the update fails, the status area is red and reads Update failure. For troubleshooting information, see the ControlFLASH User Manual, publication 1756-UM105. 9. Close the ControlFLASH software. 10. Continue with Enter a Password on page Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 69: Enter A Password

    TIP The buttons that appear next to the other fields on the Change Desktop Access Password screen, for example, Confirm Password, Set Challenge, and Set Response, display the same on-screen keyboard. Use the on-screen keyboard for these fields as described in the previous Note. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 70 The response needs to be a minimum of 6 characters. 5. Tap OK. The terminal displays the FactoryTalk View ME Station startup screen. 6. Continue with Transfer Runtime Files (.mer) on page Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 71: Transfer Runtime Files (.Mer)

    Source file field, browse to the location of the .mer file, and select the .mer file. 3. In the Select destination terminal field, browse to the location of the PanelView Plus 7 Series B terminal (Series C for Stainless Steel), and select it. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 72 Chapter 2 4. Click Download. The runtime file (.mer) file is downloaded to your PanelView terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 73: Configure Terminal Settings

    When you restart the terminal, one of these actions occurs depending on the configured start-up option: • FactoryTalk View ME Station launches in Configuration mode (factory default). • FactoryTalk View ME .mer application runs. • Windows desktop launches (Series A terminals only). Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 74 Toggle between Yes and No. • Select Yes to delete all data log files, alarm history, and alarm status files before running the application. • Select No to run the application without deleting log files. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 75 TIP On devices with a keypad and a touch screen, you can press a function key or the touch screen button to access an operation. For example, to access terminal settings: • Press the F4 function key, or • Press the Terminal Settings touch screen button Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 76: Terminal Settings

    ME Station, and other software loaded on the terminal. Technical support information. Time/Date/Regional Settings Set the date, time, language, and numeric format used by terminal and applications. Certificates Management Import and view certificates on the terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 77: Soft Keyboard

    • On a keypad terminal, press the arrow keys to navigate to a key. 2. Press Select to copy the character to the display area. 3. Press Enter when done to exit the keyboard. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 78: Load And Run Application

    View ME Station dialog box before running the application. Delete log files to reclaim memory in the terminal. To set the application to run on startup or reset, see Run the Loaded Application on Startup on page Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 79: Windows Ce Desktop Access - Series A Terminals

    Challenge question What is the opposite of lock? Challenge answer unlock (case sensitive) TIP Rockwell Automation recommends that you change the default password and challenge question and answer to something unique for your installation. Enable Desktop Access To enable desktop access, follow these steps.

  • Page 80: Disable Desktop Access

    To restrict desktop access, define a desktop password and challenge question: • The password lets you access the desktop from FactoryTalk View ME Station when pressing Exit. • The challenge question and response lets you change the password with the Reset function. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 81 You cannot restrict access to the desktop if Startup Options is configured for Do not start FactoryTalk View ME Station. 3. See Set a Desktop Password on page 82 to define a new password and challenge question. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 82: Set A Desktop Password

    If you forget the response, the only way to clear the password is to restore the factory default settings on the terminal. See Factory default on page 224. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 83: Reset The Desktop Password

    Set a Desktop Password on page 82 to set a new password and challenge question. After clearing the password, you must set a new desktop password or change the desktop access to allow. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 84: Configure Start-Up Options

    2. Press On Startup until ‘Do not start FactoryTalk View ME Station’ is selected. TIP On Series A terminals only, desktop access must be set to allow or you get a warning. See Enable Desktop Access on page 3. Press OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 85: Enter Configuration Mode On Startup

    Yes. Any changes to RSLinx device addresses or driver properties on the terminal are lost. 6. To return to the previous dialog box, press OK. 7. To return to terminal settings, press OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 86: Run The Loaded Application On Startup

    Yes. The files are deleted from the system default location. • To retain all log files, select No. 6. To return to the previous dialog box, press OK. 7. To return to terminal settings, press OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 87: Configure Controller Address

    • Device name that identifies terminal on network • User name and password to access network resources • Enable or disable either Ethernet port to configure for DLR, star, or linear network topologies Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 88: Set The Ethernet Address Of The Terminal

    • Subnet Mask - Address must be identical to the server subnet mask. • Gateway - optional address. • MAC ID - read-only field. 4. Press OK when done. If prompted, reset the device from the FactoryTalk View ME Station dialog box. 5. Press Close. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 89: Set The Ethernet Link Speed

    2. To access the Ethernet link settings, press Settings. 3. To change the rate at which data is transmitted over the Ethernet network, press Ethernet Configuration. 4. To return to the Network Adapters dialog box, press OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 90: Define Name Server Addresses

    Configure the Ethernet Ports To configure the Ethernet ports of the terminal, follow these steps. 1. Press Terminal Settings, then choose Networks and Communications>Network Connections>Network Adapters. 2. To access the Ethernet link settings, press Settings. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 91: View The Network Diagnostic Data

    See Configure the Ethernet Ports on page 154. View the Network Diagnostic Data To view the network data, follow these steps. 1. Press Terminal Settings, then choose Networks and Communications>Network Connections>Network Adapters>Network Diagnostics. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 92: Modify Device Name Of Terminal

    3. To modify the description for the device, press Device Description. TIP The description is a maximum of 50 characters. The default description is Rockwell Automation plus the device catalog number. 4. Press OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 93: Copy Files On Terminal

    If the file exists, you are asked if it is okay to overwrite the file. Respond by selecting Yes or No. TIP FactoryTalk View ME Station software looks for .mer files in the folder My Device\Application Data\Rockwell Software\RSViewME\Runtime\ and font files in the folder \Rockwell Software\RSViewME\Fonts\ . Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 94: Delete Files From Terminal

    You are asked to confirm the deletion of the files. Do you want to delete all FactoryTalk View ME Station Log Files? 2. Select Yes or No. Log files not in the System Default location are not deleted. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 95: Display Settings

    The default idle time is 10 minutes. You can adjust the idle time and intensity level of the screen saver, disable the screen saver, or disable the screen saver image. 1. Press Terminal Settings, then choose Display>Screen Saver. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 96: Disable The Screen Cursor

    The terminal has a screen cursor that you can disable or enable. 1. Press Terminal Settings, then choose Display>Cursor. 2. To disable or enable the cursor, press Enable Cursor. 3. To exit and return to terminal settings, press OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 97: Input Device Settings

    3. Press Repeat Delay to select the time that elapses per second before a key is repeated. Values are device-dependent. Unsupported values are dimmed. 4. Press OK when done. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 98: Calibrate The Touch Screen

    • Wait for 30 seconds to cancel saved data and keep the current settings. Keypad and touch screen • Press the Enter key to accept new settings. • Press the Esc key to cancel and keep the current settings. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 99: Set The Double-Tap Sensitivity For A Touch Screen

    1. Press Terminal Settings, then choose Input Devices>String Popup. 2. To select the preferred method for character input, press Invoke pop-up character input instead of pop-up keyboard. 3. Press OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 100: Change Popup Input Color Settings

    Change Popup Input Color Settings You can change the popup input color settings for your terminal. 1. Press Terminal Settings, then choose Input Devices. 2. In the Input Devices dialog box, choose Pop-Up Input Color Settings. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 101 Back color, and then select a color for that area. 5. To save the color changes, click OK. The new colors are changed for that input element, as shown in the following example. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 102: Configure Print Options

    • Display Print Setup The Print Setup dialog box shows installed printers that are available to the FactoryTalk View ME application. The list of printers that shows depends on what printers you install. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 103 A failed attempt to automatically install a printer is reported in the system event log. A printer that does not install automatically can be installed manually by using the control panel in Windows Explorer. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 104 • If the queue has 15 messages after 48 hours, the 15 messages are printed after the set timeout period. 4. Press OK when done. 5. Press OK to return to terminal settings. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 105: Configure Diagnostics

    On/Off to enable or disable the message. Messages with checked boxes are enabled. Messages with cleared boxes are disabled. Audit Message Logging lets you log messages as Audit or Information. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 106: Check Integrity Of Application Files

    2. To display details for that event, select an event and press More Details. 3. To clear all details from the log, press Clear All. 4. To return to previous dialog box, press Close. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 107: View And Clear The System Event Log

    The terminal displays each alarm as it occurs in the alarm display or alarm Display banner. When the operator acknowledges the most recent alarm, the alarm display closes or remains open. The default is to close the alarm display. 1. Press Terminal Settings, then choose Alarms. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 108: Display System Information

    Processor temperature must be less than 90 °C (194 °F). IMPORTANT Over-temperature messages are recorded in the system event log: • 85 °C (185 °F) issues a warning message. • 90 °C (194 °F) issues an error message. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 109 4. To troubleshoot anomalies by showing RAM used by the application at runtime, press Runtime RAM Usage. 5. To return to the previous dialog, press OK. 6. Press Close until you return to terminal settings. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 110: View Factorytalk View Me Station Information

    1. Press Terminal Settings, then choose System Information>About FactoryTalk View ME Station. 2. To display the support telephone number and website, press Technical Support. 3. Press Close until you return to terminal settings. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 111: Time And Date Settings

    3. Optionally, press Daylight Savings to enable or disable Daylight Saving Time for a time zone. Changes are not permanent until you close the Time Zone dialog box. 4. Press Close when done. 5. To return to the previous dialog box, press OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 112: Change The Current Date On Terminal

    1. Select Terminal Settings, then choose Time/Date/Regional Settings>Time. 2. To change the current values, press Hour, Minute, and Seconds: • Hour range is 0…23 (24-hour format) • Minute and second range is 0…59 3. Press OK when done. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 113: Regional Settings

    The default separator is a period. 1. Select Terminal Settings, then choose Time/Date/Regional Settings>Numeric Format. The default separator is shown. 2. Enter a maximum of three characters for the new separator. 3. Press OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 114: Change The Time Format For A Language

    12-hour time display (h:mm:ss tt or hh:mm:ss tt), 12 character max you can modify the PM symbol. Separator Characters that separate fields in time format. : (default) 3 character max 4. Press OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 115: Change The Short Date Format For A Language

    1. Select Terminal Settings, then choose Time/Date/Regional Settings>Long Date Format. 2. To change the long date format, press Format. The date updates in the Sample area as you make changes. 3. Press OK when done. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 116: Kepserver Driver Configuration (Series B Only)

    Configuration (Series B Steel terminals) allow you to select a KEPServer driver. Only) 1. Select Terminal Settings. 2. In the Terminal Settings dialog box, select Networks and Communications. (1) (Series C for Stainless Steel terminals) Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 117 Chapter 3 3. In the Networks and Communications dialog box, select KEPServer Driver Configuration. 4. Use the arrow keys to highlight the desired drivers, and then click the On/Off button to select the drivers. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 118: Certificate Management (Series B Only)

    Before you can use the Certificate Import tool, you need to copy the certificates to the Certificates folder by. You can do this by using Control Panel>Explore>File Explorer. (1) (Series C for Stainless Steel terminals) Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 119 1. Select Terminal Setting, and then select Certificates Management. 2. In the Certificates dialog box, select the certificate in the list, and then click the Import button. The certificates are imported to your PanelView terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 120 Chapter 3 Notes: Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 121: Windows Ce Operating System - Series A Terminals

    • Soft keyboard input panels • PDF reader • Mouse and touch screen support with right-click support. TIP Touch the screen for 1 second or longer for a right-click. • VNC server and client viewer Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 122: Application Support

    The Windows CE 6.0 operating system supports these network features: • Winsock support • Network utilities - ipconfig, ping, route • Network Driver Architecture (NDIS) • Windows Networking API/Redirector • Wired Local Area Network, 802.3, 802.5 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 123: Server Support

    A web server application that provides remote user access via a web browser Server to the FactoryTalk® View Machine Edition HMI application that is running on the terminal. ViewPoint software is a Rockwell Automation product. Extended Features The PanelView Plus 7 Performance terminals support these additional desktop applications that are not available on the PanelView Plus 7 Standard terminals.

  • Page 124: Windows Explorer

    • LargeKB (large keyboard) • MS Kana IM ( Japanese) • MS Roma IM ( Japanese) • Hide Input Panel (closes the keyboard) TIP The input panel icon changes depending on which input panel you select. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 125: Windows Control Panel

    TIP From the View menu, you can change the size of the icons or see a brief description of each. TIP Many control panel applications have scroll bars to allow you to view information on smaller displays. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 126: Backup And Restore

    To perform a backup, follow these steps. 1. Insert a USB drive or SD card into the appropriate slot on the terminal. 2. In the control panel, double-click the Backup & Restore icon. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 127 If the .pvb file was not successfully created, use a USB drive or SD card with more available space. Rockwell Automation recommends using a USB drive or SD card with a minimum of 1 GB of available space. For applications with a large file system, use a minimum of 2 GB of available space.

  • Page 128: Restore A Back-Up Image

    6. Select the .pvb back-up file that you want to restore. 7. Click OK. 8. Click Restore. The restore includes advanced network and display settings if you selected this option when performing the backup. 9. To start the restore, click Yes. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 129: Display Properties

    The Background tab in Display Properties controls the background bitmap on the desktop. The default bitmap is ‘abclocknight’ . You can select another image from the pull-down menu or browse the system for a bitmap image. Custom images are in the \Windows folder. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 130: Desktop Appearance

    The screen saver extends the life of the display. When the terminal is idle for a continuous period, the screen saver dims the backlight and displays a moving image. When deactivated, the display brightness returns to its normal level. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 131: Cursor

    1. Plug in a USB mouse to the terminal. 2. Restart the terminal. 3. Use the mouse to calibrate the Touch Screen. 4. See Calibrate the Touch Screen on page 98 for calibration details. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 132: Hardware Monitor

    • Press Export Log to export the log file to a CSV file (*.csv) in the \Windows folder. The default file name is SystemLog.csv. • To clear all events from the log, press Clear Log. • To view more details on a selected event, press Details. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 133: Monitors

    IMPORTANT A high temperature condition causes an automatic restart attempt. Restart attempts continue indefinitely until the system is cool enough to resume normal operation. High temperature conditions are logged to the system event log. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 134: Logo Manager

    • A folder on the terminal. • Storage Card2 - SD card • USB Storage - USB drive 4. Select the image file to load. 5. Verify that the file type is correct. 6. Click OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 135 8. If satisfied with the preview, click Apply. A dialog box confirms that the splash screen was updated. The default screen saver, ssfloat.bmp, is updated with the new image. 9. Click OK, then click Exit to close the Logo Manager. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 136: User Accounts

    Asterisks display as you type the password. 4. Reenter the password in the Confirm pwd field. 5. Click Add User. 6. Click OK to acknowledge the new user account. The new user name is added to the list. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 137: Services

    • Red indicates that the server is not running. • Gray indicates that the server is not available on the platform. To enable or disable a server, press the corresponding button and the color changes accordingly. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 138: Network Server Configuration

    If you uncheck View Only, users can control and view terminal displays over a VNC connection. If security is disabled, users are not required to enter a password when connecting to the terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 139: Vnc Connection Requiring A Password For View-Only Operations

    To configure a VNC connection that requires a password to view terminal displays, follow these steps. 1. From the control panel, click Server Config. 2. On the VNC Server tab, check these items: • View only (no remote control) • Enable security Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 140 3. Enter the View-only password that is defined on the terminal and click The PanelView VNC Server opens the current view of the terminal on your desktop. You can view but not control terminal operations. 4. When finished, close the PanelView VNC Server. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 141: Vnc Connection With Separate Passwords For View And Control Operations

    3. Select Password, then enter a password for control privileges. Passwords are a maximum of seven characters. 4. Select View-only password, then enter a password for view-only privileges. 5. Click OK, then restart the service when prompted to apply new settings. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 142 VNC Connection Requiring a Password for View-only Operations on page 139 and follow steps through 4. 1. On your computer, choose Start>Programs>TightVNC>TightVNC Viewer. 2. Click Options. 3. Clear View only (inputs ignored). 4. Click OK. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 143: Establish A Vnc Connection Between A Local Terminal And A

    The message ‘Please wait - initial screen loading’ can also display after the connection has been made and while the desktop of the remote terminal is loading. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 144: Close A Vnc Connection To A Remote Terminal

    Remote Terminal Local Terminal 4. Click Close. The VNC connection to the remote terminal is closed. TIP Click PanelView VNC Server to toggle between the remote terminal (server) and local terminal (viewer) views. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 145: Make A New Vnc Connection To A Remote Terminal

    2. Click the Transfer files icon in the menu bar. 3. Select the folder or files that you want to transfer. 4. Click the upload (>>) or download (<<) files icon. 5. Click Yes. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 146: Web Server Configuration

    HTTP web activities. These parameters are standard Microsoft Windows CE parameters. TIP Click OK in the title bar of the dialog box to apply new settings. You are asked if you want to restart the service immediately. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 147 If NTLM Authentication is enabled, you must enter a valid user name in the Admin Users field. NTLM user accounts are defined in the User Account Manager of the control panel. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 148: Ftp Server Configuration

    When selected, you can enter a list of NTLM user names, which are separated by semicolons, in the field that opens at the bottom of the dialog box. User names and passwords are defined in the User Account Manager of the control panel. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 149 The terminal shows two files. If you launch the FTP connection from your web browser, this view can appear. To see the folder view, choose Open FTP site in Windows Explorer from the Page pull-down menu. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 150 5. From the File menu, choose Login As. TIP The user name must be in the User List of the FTP configuration and previously configured as a valid account in the User Accounts application. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 151: File Server

    When selected, you can enter a list of NTLM user names, which are separated by semicolons, in the field that opens at the bottom of the dialog box. User names and passwords are defined in the User Account Manager of the control panel. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 152: Kepserver Configuration

    The System Information application provides tabs to view and set system-wide properties for your terminal. General Information The General tab of System Information shows the current version of the Windows CE operating system, the processor type, speed, and available memory. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 153: Startup Options

    Never show at startup Hides the battery warning at startup. Startup Options Use the Shell options to launch an open or closed desktop at startup and to set the visual appearance of button controls. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 154 Port 1 (Link 1) Only Enabled Enables Link 1 Ethernet connection for star or linear configuration. Port 2 (Link 2) Only Enabled Enables Link 2 Ethernet connection for star or linear configuration. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 155: Device Name

    The Device Name tab of System Information identifies your terminal to other devices on the network by providing a device name and description. TIP Device names must be unique. Duplicate names conflict and cause network problems. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 156: Touch Properties

    The Calibration tab lets you recalibrate the touch screen if your device is not responding appropriately to taps. Follow the instructions in the dialog box to recalibrate. Double-tap The Double-Tap tab lets you set and test the double-tap sensitivity of the touch screen taps. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 157: Pdf Reader

    • Drag up or down the screen to activate the page navigation bar on the right. See page navigation bar in Move slide bar up or down to navigate pages. Figure Rotate Drag in a circular, clockwise or counterclockwise direction to rotate the page. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 158: Command Prompt Parameters

    Opens the PDF file to the location specified within Destination 1. Disable the File>Open command on Foxitreader “file_path/file.pdf” -g Opens the PDF file and dims the Menu, File>Open the Menu and the Open folder button. command and the Open button. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 159: Windows 10 I0T Core Operating System - Series B Terminals

    • Internet Printing Protocols (IPP) • File Explorer (1) Series C for Stainless Steel terminals. (2) SSH encryption is not available on the initial release for the following items: VNC Server and Microsoft Office Viewers. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 160: Windows Control Panel

    • Network & Wi-Fi • Firmware Updates Menu • Power Options • Touch • Services • Event Log Displays tiles for the following programs: • Web Browser Start • Notifications • File Explorer Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 161: Navigation Icons

    Table 34 - Navigation Icons Icon Description Moves to the previous screen. Moves to the next screen. Moves to the top of the current screen. Moves to the bottom of the current screen. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 162: Start Menu

    (red button with white X) and an address bar. For more information, see the following illustrations: • Figure 10 shows the main File Explorer page. • Figure 11 shows the contents of a folder. • Figure 12 shows an empty folder. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 163 • Certificates—contains any certificates you have acquired, for example, ViewPoint if you use HTTPS, or domain authentication if you use SSL The Drives section displays a removable storage device (USB or SD card) that you plugged in to the terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 164 Refresh, that help you organize your folder. (The Open in Terminal is not functional at this release). TIP You need to have a mouse plugged into the terminal in order to use these commands. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 165: Device Info Menu

    OS Version Displays the Microsoft Windows 10 IoT Core OS version. Platform Version Displays the version of bundled firmware from Rockwell Automation. The more… button displays a page that shows versions of additional components. Copyright Info Displays the copyright year of the terminal. The more… button displays a complete copyright page.

  • Page 166: Web Browser Menu

    PDFs by using this browser. The default homepage can be set by going to Settings > Menu Settings > Web Browser > Home page. TIP Local files cannot be opened with this web browser. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 167: Account Management Menu

    This field is where you type your current password. Administrator—Change New password This field is where you type a new password. Password Confirm new password This field is where you re-type the new password. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 168: Menu Settings Screen

    Tile Color Red, Green, and Blue fields. Select HSV to type numerical values in the Hue, Saturation, and Value fields. • Hexadecimal field--lets you type in a hexadecimal value to define a color. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 169: System Screen

    Provides a drop-down list that allows you to select — Keyboard layout the language used for the soft keyboard on your terminal. Contains the Go to Maintenance Menu button, which Maintenance Menu — allows you to return to the Maintenance Menu. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 170: Network & Wi-Fi Screen

    Direct Connections — Displays the connection type of the terminal. Displays information about the Wi-Fi connection available for your terminal. Includes a Refresh Wi-Fi — button that allows you to refresh the Wi-Fi information. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 171: Firmware Updates Screen

    When you press Switch to Firmware Update mode, a system warning box appears. Click yes to continue into the firmware update mode. The firmware update mode is then displayed, as shown in the following graphic. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 172: Power Options Screen

    Table 42 - Power Options Screen Section Button Description Restarts the terminal into ME Station or loads the ME — Restart application (if configured to do so). — Shut down Shuts down the terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 173: Touch Screen

    Table 43 - Touch Screen Section Button Description Reboots the terminal and then launches the Calibration Go to Calibration Menu Calibration menu, which allows you to re-calibrate the sensitivity of the touch screen. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 174: Services Screen

    Set this switch On to enable printing (if this switch is Internet Printing not set to On, the printer is not recognized in the list — Protocol (IPP) of available printers within ME Station). Set this switch Off to disable printing. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 175: Event Log Screen

    • System—displays events related to the Windows 10 IoT Core system. • WinCEApplication—displays events related to software installed in the Windows CE App Container. • WinCESystem—displays events related to the Windows CE App Container system. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 176 Chapter 5 Notes: Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 177: Install And Replace Components

    At the end of its life, this equipment should be collected separately from any unsorted municipal waste. TIP For a complete list of supported devices, go to https://rockwellautomation.custhelp.com and search the Knowledgebase for keywords ‘PanelView Plus Hardware Compatibility List’ . Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 178: Connect To Usb Ports

    WARNING: USB devices that are not powered by the USB port must be within the same enclosure as the terminal. The USB devices must be connected to a ground system common with the terminal or used with a USB hub that provides galvanic isolation. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 179: Usb Cables

    RDP (Remote Desktop Protocol) session on the terminal. After configuring a printer, you can access it from desktop applications or from FactoryTalk® View Machine Edition Station. Press Terminal Settings, then choose Print Setup. Applications can also select and share printers. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 180: Plug-And-Play Installation

    4. From the File menu, choose Properties to view the properties of the printer. Printer properties include the printer name, manufacturer and model, print driver, and port-specific parameters. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 181: Manual Printer Installation

    Select the manufacture and model of the JETCET printer. c. Accept the default printer name or enter another. d. To verify the installed printer, print a test page. e. Specify whether you want the printer to be shared on the network. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 182: Series B Terminals

    6. Verify that the slider is on the right in the on position. For instructions on how to set up the printing in the Machine Edition environment on the terminal, see Configure Print Options on page 102. (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 183: Insert An Sd Card

    To remove the card, push the SD card in slightly and remove then it from the slot. The aluminum terminal is shown. The SD card location is the same on the stainless steel terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 184: Connect A Speaker

    The audio port is a class D amplifier output. It has a two-pin terminal block for connecting a 4 ohm or 8 ohm speaker. The audio port can also drive externally amplified speakers. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 185: Replace The Battery

    At the end of its life, the battery contained in this product should be collected separately from any unsorted municipal waste. The collection and recycling of batteries helps to protect the environment and contributes to the conservation of natural resources as valuable materials are recovered. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 186 This equipment is sensitive to Electrostatic Discharge (ESD). Follow ESD prevention guidelines when handling this equipment. 3. Carefully lift the logic module away from the display module and turn over to expose the circuit board. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 187: Install A Protective Overlay

    The overlay helps to protect the touch screen and keys from scratches, dust, fingerprints, and external damage from chemicals or abrasive materials. See Table 6 on page 23 for a list of available overlays. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 188 To apply the protective overlay, follow these steps. 1. Pull the tab from one of the short sides and partially peel the liner away from the adhesive layer. Adhesive Ring Protective liner (covers adhesive) Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 189: Clean The Overlay

    To replace the stainless steel terminal gasket, follow these steps. 1. Remove power from the terminal. 2. Label all wiring and connections so you can attach them correctly later. 3. Remove all wiring and connections. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 190 10. Press each gasket alignment plug into the bezel alignment feature. The alignment plugs hold the gasket to the bezel. Gasket with Alignment Plugs Back of Bezel with Alignment Features Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 191 14. Tighten the mounting clip screws by hand until the backing plate contacts the panel uniformly. 15. Torque the mounting clip screws to 2.3…2.6 N•m (20…23 lb•in) by using the specified sequence. The clips will loosen as the adjacent clip is tightened. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 192 10 Clips ATTENTION: Tighten the mounting clips to the specified torque to provide a proper seal and to prevent damage to the product. Rockwell Automation assumes no responsibility for water or chemical damage to the product or other equipment within the enclosure because of improper installation.

  • Page 193: Update Firmware

    (1) In some cases, the FactoryTalk View ME application can be missing after a firmware update. (2) In some cases, static IP addresses have been changed to DHCP-enabled IP address after a firmware update. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 194: Download Firmware Files (Series A Terminals Only)

    • 8.xx is the version of ME contained in this package You are now ready to run the FUW to update the terminal firmware from a USB drive or SD card or by using a network connection. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 195: Firmware Upgrade Wizard (Series A Terminals Only)

    1. Insert either a USB drive or an SD card into the appropriate slot on your computer. 2. Run the Firmware Upgrade Wizard: • In FactoryTalk View Studio software, from the Tools menu, choose Firmware Upgrade Wizard. • Choose Start>Programs>Rockwell Software>FactoryTalk View>Tools>ME Firmware Upgrade Wizard. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 196 FUP was installed. b. Choose the firmware revision for the update. c. Click Next. It can take several seconds for the next dialog box to appear while the FUP is being retrieved. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 197 USB drive or SD card. 8. Remove the USB drive or SD card from your computer. 9. Go ahead to the next section to use this firmware update card to update the terminal firmware. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 198: Update Terminal Firmware By Using Firmware Update Card

    See Maintenance Mode Operations — Series A Terminals on page 224 for details on how to restore the factory default settings. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 199: Update Terminal Firmware Over The Network

    • Choose Start>Programs>Rockwell Software>FactoryTalk View>Tools>ME Firmware Upgrade Wizard. 2. Click update firmware on terminal and click Next. 3. Click Yes to continue. It is not necessary to back up files on PanelView Plus 7 Performance terminals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 200 4. Click ‘Network connection (using FactoryTalk Linx)’ and click Next. This connection is the only valid selection for PanelView Plus 7 Performance terminals. 5. Select the terminal for the firmware update. 6. Click Next. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 201 FUP is being retrieved. 8. From this dialog box, optionally select the KEPServer drivers that you want included in the firmware, then click Next. Kepware drivers are already installed on the PanelView Plus 7 Performance terminals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 202 See Maintenance Mode Operations — Series A Terminals on page 224 for details on how to restore the factory default settings. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 203: Update System Firmware (Series B Terminals Only)

    • ControlFLASH Plus™ • ControlFLASH USB Storage Device 1. Access the Rockwell Automation Product Compatibility and Download Center (PCDC) at rok.auto/pcdc. 2. On the home page, click Available Versions. 3. Click the Select a Product link, and in the Select a Product dialog box, type PanelView Plus 7 Performance in the search field, and then click the Search button.
  • Page 204 As the message states, do not remove the USB storage device while the file is being copied. Wait until you are prompted to remove the USB storage device. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 205: Controlflash Client

    Before you can use ControlFLASH Plus or ControlFLASH, you must download the DMK file from the Product Compatibility and Download Center (PCDC). Downloading the ControlFLASH Plus or ControlFLASH File 1. Access the Rockwell Automation Product Compatibility and Download Center (PCDC) at rok.auto/pcdc. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 206 7. Save the DMK file in the desired Firmware Kits location. The default location is C:\Users\Public\Documents\RockwellAutomation\Firmware Kits 8. On the PanelView terminal, in the Control Panel, select Settings, Firmware Updates, Switch to Firmware Update mode. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 207: Using Controlflash Plus

    1. After you save the DMK file in the desired Firmware Kits location, launch ControlFLASH Plus. 2. Browse to and select the PanelView Plus 7 Performance Series B terminal (series C if it is a Stainless Steel terminal). 3. Click Next. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 208 A series of status changes occur on the ControlFLASH Plus screen and on the PanelView terminal. On the ControlFLASH Plus screen, the Status field displays the Transmitting update status. On the PanelView terminal, the status changes to CONNECTED: transferring updates… . Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 209 On the PanelView terminal, the status changes to PLEASE WAIT: verifying and preparing updates… . The PanelView terminal reboots, and on the ControlFLASH Plus screen, the Flash Results dialog box displays a Succeeded message. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 210 Next. 3. Select the catalog number of the PanelView Plus 7 Performance Series B (Series C for Stainless Steel terminals) terminal that you want to update and click Next. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 211 4. Browse to and select the device to update on the EtherNet/IP™ network and click OK. 5. Select the firmware revision to install and click Next. 6. Read the Danger information in the Summary dialog, then click Finish. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 212 If the update fails, the status area is red and reads Update failure. For troubleshooting information, see the ControlFLASH User Manual, publication 1756-UM105. 9. Close the ControlFLASH software. 10. Continue withEnter a Password on page Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 213: Update Dlr Network Switch Firmware (Series B Terminals Only)

    2. In the DLR Network Switch Firmware section, click Start Update Utility. 3. In the Warning dialog box, click the OK button to proceed with the firmware update. (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 214 The second progress message appears when the terminal is connected to ControlFLASH and the new firmware is being downloaded to the DLR Network Switch. The third progress message appears when the download is complete. The terminal then automatically reboots. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 215 6. Confirm that the information is correct, and then click Flash. On the ControlFLASH Plus screen, the Status field displays the Transmitting update status. (1) Series C if it is a Stainless Steel terminal Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 216 Chapter 7 Once the firmware file transmission is complete, on the ControlFLASH Plus screen, the Flash Results dialog box displays a Succeeded message. 7. Click Close. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 217: Troubleshooting

    Hardware Monitor (Series A only) in the control panel. To view system information for the installed components, follow these steps. 1. Access FactoryTalk View ME Station runtime. 2. Tap Terminal Settings, then choose System Information>About FactoryTalk View ME Station. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 218: Status Indicators

    Recoverable configuration failure. Restore the terminal to its factory Blinking default image. See Restore a Back-up Image on page 128. Fatal hardware error. Replace the terminal. Blinking Fatal display hardware error. Replace the terminal. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 219: View Network Status Information

    (the terminal may not be capable of detecting frames that it has sent). Partial Fault (yellow color) A non-fatal error condition exists. Rapid Fault (red color) An error condition exists that requires some manual intervention. General Information Network Topology Linear/Star Ring Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 220: Series A And Series B Terminals

    • Check the System Event log for over-temperature conditions. page 107 • Check for adequate clearances around the terminal in the panel. page 132 • Check for proper operating temperature. page 30 page 133 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 221: Touch Screen Issues

    Table 53 - Dim Display Check For See These Pages Low display brightness setting page 95 page 130 Low brightness level of screen saver page 95 page 130 Temperatures outside the operating range page 108 page 133 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 222: Ethernet Issues

    TIP For more information on chemical resistance of the product, go to https://rockwellautomation.custhelp.com and search the Knowledgebase for keywords ‘Chemical Resistance PanelView Plus’ . IMPORTANT Do not operate the terminal in direct sunlight. Direct exposure to ultraviolet light can discolor the touch screen. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 223: Clean The Terminal Display

    Remove power from the terminal before performing any wash downs. It is possible for screen objects to activate during equipment wash downs if the terminal is powered on. Resistance to Chemicals on page 222 for information about exposure to chemicals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 224: Ship The Terminal

    If you ship the enclosure with the terminal installed, make sure that the terminal is properly secured and protected against damage from impact, sharp objects, or abrasive materials. ATTENTION: Rockwell Automation is not responsible for damage to a product that is shipped or transported while installed in a panel or enclosure.

  • Page 225: Maintenance Mode Operations - Series B Terminals

    Change Display Changes the display orientation to either landscape (default), portrait, or portrait- Orientation flipped. Requires a terminal reboot to take effect. (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 226 Chapter 8 Notes: Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 227: Fonts Resident On Terminal

    Comic Sans MS Comic Sans MS comic.ttf Comic Sans MS Bold comicbd.ttf Courier New Courier New (Subset 1_30) cour_1_30.ttf Courier New Bold courbd.ttf Courier New Bold Italic courbi.ttf Courier New Italic couri.ttf Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 228 Trebuchet MS trebuc.ttf Trebuchet MS Bold trebucbd.ttf Trebuchet MS Bold Italic trebucbi.ttf Trebuchet MS Italic trebucit.ttf Verdana Verdana verdana.ttf Verdana Bold verdanab.ttf Verdana Bold Italic verdanaz.ttf Verdana Italic verdanai.ttf Symbols Webdings webdings.ttf Wingding wingding.ttf Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 229 PV Extra Large PVextra_large.ttf PV Large PVlarge.ttf PV Small PVsmall.ttf PV Tiny PVtiny.ttf PV Very Tiny PVvery_tiny.ttf East Asian Fonts Gulim version 2.21 - Korean gulim.ttc MS Gothic version 2.30 - Japanese gulim.ttc Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 230 Appendix A Notes: Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...

  • Page 231: Languages Supported

    Basque (Spain) √ √ Belorussian (Belarus) √ √ Bulgarian (Bulgaria) √ √ Catalan (Spain) √ √ Chinese (Hong Kong S.A.R.) √ √ Chinese (Macau S.A.R.) √ √ Chinese (People's Republic of China) √ √ Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 232 Macedonia) Georgian (Georgia) √ √ German (Austria) √ √ German (Germany) √ √ German (Liechtenstein) √ √ German (Luxembourg) √ √ German (Switzerland) √ √ Greek (Greece) √ √ Gujarati (India) √ √ Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 233 Slovenian (Slovenia) √ √ Spanish (Argentina) √ √ Spanish (Bolivia) √ √ Spanish (Chile) √ √ Spanish (Colombia) √ √ Spanish (Costa Rica) √ √ Spanish (Dominican Republic) √ √ Spanish (Ecuador) √ √ Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 234 Ukrainian (Ukraine) √ √ Urdu (Islamic Republic of Pakistan) √ √ Uzbek (Cyrillic) (Uzbekistan) √ √ Uzbek (Latin) (Uzbekistan) √ √ Vietnamese (Viet Nam) √ √ (1) Series C for Stainless Steel terminals. Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 235 224 FactoryTalk View ME closed system 19 check file integrity 106 command prompt diagnostics 106 fault indicators Foxitreader 158 parameters 158 firmware 218 syntax 158 hardware 218 configuration mode 19 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 236 9 language 113 download 11 setting 113 lithium batteries handling 153 release notes 10 logs RJ45 connector 46 application files 106 runtime files 106 safe mode 154 maintenance mode 224 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 237 107 technical support 110 temperature code T4 27 over-temperature messages 108 view 108 view current temperature 133 time 112 time zone 111 touch screen calibrate 156 calibration 98 gestures double-tap 17 drag 17 Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 238 Index Notes: Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 239 PanelView Plus 7 Performance Terminals User Manual Rockwell Automation Publication 2711P-UM008I-EN-P - February 2022...
  • Page 240 Rockwell Automation maintains current product environmental compliance information on its website at rok.auto/pec. Allen-Bradley, ArmorBlock, ArmorView, CompactLogix, ControlLogix, expanding human possibility, FactoryTALK, FLEX, Kinetix, PanelView, POINTI/P, PowerFlex, Rockwell Automation, RSLinx, Stratix, and Studio 5000 Logix Designer are trademarks of Rockwell Automation, Inc.

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