Kenmore PG-4030400LN User & Care Manual page 33

EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Problem
Gas leaking from
cracked/cut/burned a
hose.
Gas leaking from the gas
cylinder.
Gas leaking from the gas
cylinder valve.
Gas leaking between the
gas cylinder and the
regulator connection.
Fire coming through the
control panel.
Drip fire or continuous
excessive flames above
the cooking surface.
Troubleshooting
Problem
Burner(s) will not light
using the igniter. (Also
view the Electronic
ignition Troubleshooting)
Continued on next page.
Possible Cause
• Damaged hose.
• Mechanical failure due to rusting
or mishandling.
• Failure of the gas cylinder valve
through mishandling or mechanical
failure.
• Improper installation, connection
not being tight, or failure of the
rubber seal.
• Fire in the burner tube section due
to blockage.
• Too much drip buildup in firebox
or grease tray area.
Possible Cause
GAS ISSUES:
• Trying to light the wrong burner.
• Burner is not engaged with the
control valve.
• Obstruction in the burner.
• No gas flow.
• Coupling nut and gas cylinder
valve not fully connected.
• Electrode cracked or broken;
sparks at crack.
• Electrode tip is not in the proper
position.
• Wire and/or electrode covered
with cooking residue.
• Wires are loose or disconnected.
• Wires are shorting (sparking)
between igniter and electrode.
• Dead battery.
Prevention/Solution
• Turn off the gas from your gas cylinder or your natural gas
system. If the hose is cracked or cut but not burned,
simply replace the valve / hose / regulator. If the hose is
burned, the cause could be something other than a faulty
valve/hose/regulator. Do not use of grill until a plumber or
gas technician has investigated and corrected the problem.
• Replace the gas cylinder.
• Turn off the gas cylinder valve. Return the gas cylinder to the
gas supplier.
• Turn off the gas cylinder valve. Remove the regulator from
the gas cylinder and visually inspect the rubber seal for any
damage. See the Leak test on page 7 for instructions on
finding leaks in your regulator.
• Turn the control knobs and the gas cylinder valve off. Leave
the lid open to allow the flames to die down. After the fire is
out and the grill is cold, remove the burner and inspect for
spider nests or rust. See the Spider Alert and Cleaning the
Burner Assembly sections on page 10 of this Use & Care
Guide.
• Turn the control knobs and gas cylinder valve off. Leave the
lid open to allow the flames to die down. After the grill has
cooled, clean any food particles and excess Drip from inside
the firebox area, grease tray, and any other surface that
may come into contact with food particles and excess Drip.
Prevention/Solution
• See instructions on the control panel and in the Use and Care
section.
• Make sure the valves are positioned inside of the burner
tubes.
• Ensure the burner tubes are not obstructed with spider webs
or
other matter. See the cleaning section on page 10 of the
Use and
Care.
• Make sure the gas cylinder is not empty. If the gas cylinder
is not empty, refer to the "Sudden drop in gas flow section
on page 34".
• Turn off the knobs and disconnect the coupling nut from gas
cylinder. Reconnect and retry.
• Turn the coupling nut approximately one-half to three-
quarters additional turn until solid stop. Tighten by hand only
- do not use tools.
• Replace the electrode(s).
Main Burners:
• Tips of the electrode should be pointing toward the gas port
opening on the burner. The distance should be 1/8" to 1/4".
Adjust if necessary.
• Clean the wire and/or electrode with rubbing alcohol with a
clean swab.
• Reconnect the wires or replace the electrode/wire assembly.
• Replace with a new AA-size alkaline battery.
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