Holding A Call (Using Exclusive Call Hold); Transfer A Call - NEC UNIVERGE SV9300 User Manual

HOLDING A CALL (USING
EXCLUSIVE CALL HOLD)
This feature allows a terminal user to place a call
on Hold and to exclude all other station users
from retrieving the held call.
TO HOLD
Following explains to hold the call in progress.
1.
While a call in progress,
Line key that is used during a call lights
green. →
Line key on the other terminals lights red.
→
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MIC Mute
2.
Press feature key.
Feature key lamp lights red. →
3.
Press Hold key.
Line key that is placed on hold flashes
green. →
Line key on the other terminals lights red.
→
Feature key lamp goes off. →
HOLD
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4.
Replace the handset.
TO RETRIEVE THE HELD
CALL
Following explains how to retrieve the held call.
1.
While holding a call.
Line key that is placed on hold flashes
green. →
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Only the terminal that set Exclusive Hold may
retrieve the held call.
IF UNANSWERED
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TRANSFER A CALL

TO TRANSFER A CALL
(WITH ANNOUNCEMENT)
This feature allows a terminal user to transfer
incoming or outgoing calls to another terminal
within the system.
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FEATURE OPERATION
Line key on the other terminals lights red.
→
HOLD
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2.
Press Line key that is placed in
hold.
Line key lamp that was placed on hold
lights green. →
Line key on the other terminals lights red.
→
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MIC Mute
3.
Lift the handset and return to the
held call.
After predetermined time, Automatic
Recall is initiated and the user hears
Automatic Recall ringer tone. Default
time is one minute.
Starting time to ring Automatic Recall is
set by system data setting at initial
installation. For details, please contact
the system administrator.
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