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Troubleshooting
Unexpected behaviour
Problem
The sensors show in-
creased sensitivity or
fail to react.
Power level 9 is auto-
matically reduced if you
also set power level 9
for the connected cook-
ing zone.
A cooking zone
switches off automatic-
ally.
The cooking zone is not
working in the usual
way with the set power
level.
64
Cause and remedy
The sensitivity level of the sensors has changed.
Make sure that there is no direct light (from the sun
or from an artificial source) falling onto the hob.
The area surrounding the hob must not be too
dark.
Make sure that there is nothing covering the
sensors or the hob.
Take any pans off the hob and wipe away any food
deposits.
Interrupt the power supply to the hob for approx.
1 minute.
If the problem persists after power has been re-
stored, please contact Miele.
Operating both zones at power level 9 exceeds the
permitted maximum power for the two zones.
Use a different cooking zone.
It has been operated for too long.
Switch the cooking zone back on (see "Familiar-
isation – Safety switch-off").
The overheating protection mechanism has been ac-
tivated.
Allow the hob to cool down.
Rectify the causes of the overheating (see "Famili-
arisation – Overheating protection").
Check that the hob is working.
If the problem occurs again, contact the Customer
Service Department.
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