Troubleshooting Guide - DeWalt DCMWP234 Instruction Manual

2 x 20v max push mower, 20v max self-propelled mower
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DANGER: To reduce the risk of serious personal injury, turn unit off and remove the safety key and battery
packs before making any adjustments or removing/installing attachments or accessories. An accidental start‑up
can cause injury.
For assistance with your product call D
PROBLEM
Mower doesn't run when bail handle
is activated
Blade motor stops while mowing
The single touch handle 
 1 
will not lock
into the storage position
Self drive motor stops while working
Mower runs but cutting performance is
unsatisfactory, or does not cut entire lawn
Mower is too hard to push
Mower is abnormally noisy and vibrates
Mower not picking up clippings with bag

TROUBLESHOOTING GUIDE

WALT at 1-800-4-D
WALT (1-800-433-9258).
e
e
SOLUTION
Check to make sure safety key has been installed and is fully seated and that power button has been pressed.
Release bail handle. Turn mower off. Remove safety key and battery packs. Turn mower over and check that the
blades turn freely.
Check that the battery port is free of debris and is connected properly.
Have the batteries been fully charged? Press state of charge button.
If the handle folding indicator
15
in this manual.
Release bail handle. Turn mower off. Remove safety key and battery packs. Turn mower over and check that the
blades turn freely.
Raise cutting height of wheels to highest position and start mower.
Check that the battery port is free of debris.
Have the batteries been fully charged? Press state of charge button.
Avoid overloading the mower. Slow down the cutting pace, or raise the cut height.
If the overheat indicator
13
is illuminated allow the batteries and mower to cool down. When cooled, restart
the mower and resume cutting with the mower deck set higher.
Ensure the two storage latches
lowering the single touch handle 
The main handle
4
must fully engage the handle windows
press the main handle
 4 
towards the handle support 
handle windows
29
are closed as shown in Fig. H.
Shut down power to the self driving mower.
Clean the self drive motor housing of debris.
Check that the wheels are spinning freely.
Have the batteries been fully charged? Press state of charge button.
Release bail handle to turn mower off. Remove safety key and battery packs. Turn mower over and check:
• Blades for sharpness - Keep blades sharp.
• Deck and discharge chute for clogging.
Wheel height adjustment may be set too low for grass condition. Raise cutting height.
The blade sharpening indicator
blades, refer to the Blade Sharpening section in this manual.
Release bail handle to turn mower off. Remove safety key and battery packs. Raise cutting height to reduce deck
drag on grass. Check each wheel for free rotation.
13
If the overheat indicator
is illuminated allow the batteries and mower to cool down. When cooled, restart
the mower and resume cutting with the mower deck set higher.
Release bail handle to turn mower off. Remove safety key and battery packs. Turn mower on side and check
blade to ensure it has not been bent or damaged. If blade is damaged, replace with a D
blade. If the underside of the deck is damaged, return mower to a D
If there is no visible damage to the blade and the mower still vibrates: Release bail handle to turn mower
off. Remove safety key and battery packs. Disassemble entire blade assembly as described in the Removing
and Installing Blades section. Remove any debris and clean each piece. Replace each piece as described
in the Removing and Installing Blades section. If mower still vibrates, return the mower to an authorized
D
WALT service center.
E
Chute clogged. Release bail handle to turn mower off. Remove safety key and battery packs. Clear chute of
grass clippings.
Raise cutting height of wheels to shorten length of the cut.
Bag full. Empty bag more often.
is illuminated refer to the Raise the Single Touch Handle section
30
at the bottom of the single touch handle 
 1 
into the stoarge position.
29
2
until two audible clicks are heard and both sides of
16
will illuminate when the blades need service. Sharpen or replace the
 1 
tubes pop outward before
. If they are not engaged as shown in Fig. G,
WALT replacement
E
WALT Authorized service center.
E
English
23

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