New Technician Certification; Who Should Complete; Prerequisites; Course Format - Canon imageFORMULA ScanFront 400 Service Manual

B. New Technician Certification
New dealer technicians must have one technician who has successfully
completed the imageFORMULA ScanFront 400 online course (Course #:
19IFSSC401E) to sell and service the imageFORMULA ScanFront 400.
C. Who Should Complete
All service technicians responsible for servicing and supporting this scanner
must successfully complete this training to receive technical support and
dealer authorization to sell these products.
D. Prerequisites
There are no prerequisites for this training course.
It is highly recommended that the service technician have:
• Prior experience with Canon imageFORMULA ScanFront devices.
• Experience with taking eLearning courses.
• Familiarity with common hand tools to disassemble and service Canon
devices.
E. Course Format
The imageFORMULA ScanFront 400 online course is a self-study course that
provides essential servicing information for this model, and familiarizes the
service technician with important areas of the service manual and various
guides.
Learning resources provided as downloads from within this training course
include:
• Print version of the course
The imageFORMULA ScanFront 400 online course is self-paced and will take
approximately one (1) hour to complete.
It is important that a quiet, non-distracting learning area be set up by the
student beforehand to effectively take this training and complete the
assessment exams.
imageFORMULA ScanFront 400 Service Guide
imageFORMULA ScanFront 400 Service Guide
November 2016
Page 4