Samsung VS25C97 Series User Manual
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Summary of Contents for Samsung VS25C97 Series
- Page 1 Vacuum cleaner User manual VS28C97****/VS25C97**** • Before operating this unit, please read the instructions carefully. • For indoor use only...
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Page 2: Table Of Contents
Contents Safety information Operation Important safety symbols Installing the Clean Station State of California Proposition 65 Warning Using the Clean Station General Charging the battery Vacuum cleaner Inserting the battery Maintenance Ejecting the battery Clean Station Charging the additional battery Battery How to use the batteries optimally Using the buttons and display... -
Page 3: Safety Information
Safety information • Before operating the appliance, please read this manual thoroughly and retain it for your reference. • Because the following operating instructions cover various models, the characteristics of your vacuum cleaner may differ slightly from those described in this manual. Important safety symbols WARNING Indicates that a danger of death or serious injury exists. -
Page 4: General
Safety information General Failure to meet these requirements could cause damage to the internal parts of the vacuum and void your warranty. • Read all instructions carefully. Before plug the station in, make sure that the voltage of your electricity supply is the same as that indicated on the rating plate at the bottom of the station. -
Page 5: Vacuum Cleaner
– An explosion or fire may occur. • If the product makes a strange sound or emits a smell or smoke, turn off the product immediately, and then contact a Samsung service center. – Electric shock or fire may occur. - Page 6 – If there is foreign matter on the wheel of the brush which cannot be removed easily, contact a Samsung service center. • When the spin brush inside a brush is working, do not touch the brush.
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Page 7: Maintenance
– If water gets into the product and an error occurs, turn off the product and contact a Samsung service center. • When cleaning the washable parts, do not use alkaline detergent, acid, industrial detergent, air freshener, acetic acid, etc. -
Page 8: Clean Station
Safety information Dustbin, Washable Micro Filter, Fine Dust Filter, Spinning Washable Parts Cyclone Filter, dry cloth Non-washable parts Premotor Filter and Fine Dust Filter of the Clean Station Acceptable Neutral Dish washing detergent detergent Alkaline Lox, mold cleaner, etc. Acid Paraffin oil, an emulsifier, etc. - Page 9 – Product malfunction or electric shock may occur. • As the Clean Station is designed for the use of Samsung Jet cordless vacuum cleaner only, do not use the Clean Station for other electronic appliances and other purposes.
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Page 10: Battery
• When you purchase a new battery, make sure to check the model name (VCA-SBTC97, VCA-SBTC97S) and the genuine logo. – Contact your nearest Samsung Electronics retailer or Samsung service center to purchase any consumable accessories. English... - Page 11 • Leaks from battery cells can occur under extreme usage or temperature conditions. If the liquid gets on your skin, wash the affected area quickly with water. If the liquid gets into your eyes, flush them immediately with clean water for a minimum of 10 minutes. Seek medical attention.
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Page 12: Preparation
Preparation Accessories The accessories with the ' * ' mark may differ depending on the models. Telescopic pipe Pet Tool + Combination Tool Extension Crevice Tool Dust bags (1 installed, 2 extra) User manual * Flexible Tool * Accessory Cradle Clean Station * Battery charger * Active Dual Brush... -
Page 13: Parts Overview
Parts overview 12 Battery release button 01 Power ( ) button 13 Pipe release button 02 Suction power control buttons 14 Pipe length adjustment button 03 Washable Micro Filter 15 Brush release button 04 Spinning Cyclone Filter 16 Dustbin Lid Release button 05 Display 17 Dustbin joint 06 Dustbin release button... -
Page 14: Operation
Operation For detailed information, please refer to the QR code. Installing the Clean Station • Run the power cord of the Clean Station along the round groove at the bottom. Make sure the power cord is correctly placed so that the Clean Station stands without tilting. •... - Page 15 NOTE • If clumps of dust, hair, threads, etc. wound Auto dustbin around the Spinning Cyclone Filter in the lid closer dustbin, the Spinning Cyclone Filter may not spin and therefore dustbin may not be emptied completely. In this case, repeatedly press the START/STOP button on the Clean Station until the dustbin is completely empty.
- Page 16 Operation Setting and canceling the network connection • Refer to the ‘SmartThings app’ section for network connection settings. To cancel the network connection after entering the AP mode, press and hold the Auto Empty button for 5 seconds. Resetting the network connection •...
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Page 17: Charging The Battery
Charging the battery • When the battery level indicator turns red or the ‘Low battery’ message appears on the display, charge the battery. • You cannot use the vacuum cleaner while charging. • Make sure the back of the battery is correctly placed onto the vacuum charging part. •... -
Page 18: Charging The Additional Battery
Operation Charging the additional battery Charge the additional battery on the battery cradle. Battery level • Firmly push the battery onto the battery cradle. indicator • Battery level indicator turns on and changes color to red, orange, and yellow as the battery charges. -
Page 19: Using The Buttons And Display
Using the buttons and display 01 Display Displays the current mode (‘MIN, AI, MID, MAX, JET, or WET’) or the alert message. 02 Power ( Press this button to turn on or off the vacuum cleaner. When you turn on the power, the vacuum cleaner starts in the ‘MID’ mode. - Page 20 Operation Alert messages and what to do The vacuum cleaner displays alert messages for user to inspect certain parts or clean certain parts such as a filter. Also, its self-diagnosis feature provides a guide that helps you maintain its best performance. Message What to do Object stuck in brush/tool...
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Page 21: Using The Accessory Cradle
Using the Accessory Cradle ‘Click’ ‘Click’ • To detach the accessories, press the release button on the back of each accessory. • Dust that remains in the accessory may fall when you detach it from the vacuum cleaner. When you finish using the vacuum cleaner, shorten the Telescopic Pipe and operate the vacuum cleaner in the 'MAX' mode for more than 10 seconds. -
Page 22: Using The Accessories
Operation Using the accessories Detaching the accessories • To detach the accessories, press the release button on the back of each accessory. • Before detaching the accessories, operate the vacuum cleaner in the 'MAX' mode for 10 seconds to prevent any foreign matter remains inside the accessory. - Page 23 Spray Spinning Sweeper Use to clean a wooden or linoleum floor with a wet Reusable wet pad pad. • The Spray Spinning Sweeper does not have a Spin disk dust suction function. Using the reusable wet pad • When attaching the wet pad, make sure the pad is in the center of the spin disk.
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Page 24: Maintenance
Maintenance Cleaning the Clean Station Replacing the dust bag If the START/STOP button on the Clean Station turns red, check if the dust bag is full. If the dust bag is not full, check if the vacuum cleaner’s dustbin, pipe, or brush is clogged. •... -
Page 25: Cleaning The Vacuum Cleaner
Cleaning the vacuum cleaner For detailed information, please refer to the QR code. Dustbin/Washable Micro Filter ‘Click’ ‘Click’ CAUTION • Do not unscrew the screw (A) and never get it to loosen. • After cleaning the dustbin and Washable Micro Filter with water, dry them completely in the shade for more than 24 hours before use. - Page 26 Maintenance Fine Dust Filter Make sure to turn off the product before cleaning the filter. Rubber cover • Disassemble the Fine Dust Filter and remove the dust. Then, reassemble the Fine Dust Filter. • Turn the Fine Dust Filter toward the unlock icon to disassemble it and toward the lock icon to reassemble it.
- Page 27 Active Dual Brush ‘Click’ If the foreign matter is not removed, use scissors to remove it. CAUTION • If a cloth or other foreign matter gets tangled with the spin brush, the spin brush will stop working to protect the brush motor. After cleaning the brush, turn the power off and then on again. •...
- Page 28 Maintenance Slim LED Brush+ ‘Click’ CAUTION • Do not clean the brush with water. • When foreign matter remains on the brush, remove it with a wet tissue or a dry cloth. NOTE • If the spin brush does not work after cleaning the Slim LED Brush+, the overheating prevention device of the motor may have been enabled.
- Page 29 Slim LED Brush+ roller wheels Use a small screwdriver to disassemble the front and rear roller wheels. Rear roller NOTE wheel Tools required for disassembly. Flat head screwdriver (3 mm or less in width), Phillips Front roller wheel screwdriver, prying tool. CAUTION •...
- Page 30 Maintenance Rear roller wheel Release lever ‘Click’ Release lever • Lift the release lever to detach the rear roller wheel. • Detach the rear roller wheel and remove the tangled foreign matter. Then, reassemble the wheel. • Insert the rear roller wheel into its place, and then press the release lever until you hear a click. CAUTION Be careful not to damage the release lever with a screwdriver.
- Page 31 Spray Spinning Sweeper NOTE If the spin disk does not work after cleaning the Spray Spinning Sweeper, the overheating prevention device of the motor may have been enabled. Wait 30 minutes or more to cool the motor and operate again. Pet Tool + Cut the tangled hair or fur with scissors, and then use a vacuum cleaner to suck up the pieces.
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Page 32: Appendix
DHCP server option is from the markets (Google Play Store, Apple activated on your wireless router. App Store, or Samsung Galaxy Store). To find • The vacuum cleaner supports the WEP-OPEN, the app, use the keyword “SmartThings”. - Page 33 • When the vacuum cleaner cannot be registered STEP 3 Setting up a Samsung account to the SmartThings app • You must sign in to a Samsung account before - Refer to the SmartThings app guide or pop- using the SmartThings app.
- Page 34 Open Source Announcement The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads to open source license information as related to this product. Functions of the SmartThings app Check what's going on with your product anytime, anywhere with the app or control it remotely.
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Page 35: Notes And Cautions
• Install the Clean Station in a place where there are no objects that could break and cause damage. – This may affect the performance of the self-diagnosis. • If you have a problem with installing the Clean Station, contact a Samsung service center. English 35... - Page 36 • If the product does not work after you charge the battery, replace the battery. If it still does not work with the new battery, contact a Samsung service center. • Spare batteries and the Accessory Cradle chargers need to be purchased separately.
- Page 37 Do not boil the wet pad. • Use a genuine wet pad of Samsung Electronics for the Spray Spinning Sweeper. • If the Spray Spinning Sweeper is used without a wet pad, any product malfunction will not be covered by warranty and a service fee will be charged.
- Page 38 Appendix • When the dust bag in the Clean Station is filled with dust, the Clean Station may stop due to the overheating prevention device of the motor. Replace the dust bag and then use the Clean Station. • If there is a larva in the suctioned dust, it can multiply in the dust bag. Clean the Clean Station with a wet tissue and replace the dust bag.
- Page 39 • Do not step heavily on the upper part of the Spray Spinning Sweeper while using it. – Product damage or floor damage may occur. • When cleaning, be careful that the side of the brush does not bump into a molding part, a wall, furniture, etc. and cause staining. –...
- Page 40 Appendix Maintenance NOTE • If the inner part of the Spray Spinning Sweeper is clogged with large foreign matter, spinning speed decreases or the spin disk stops. CAUTION • Do not push the vacuum cleaner while it is stored in the Clean Station. –...
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Page 41: Troubleshooting
• Replacement filters are available at your local Samsung service agent. • Materials of a mat (childcare center mat, noise prevention mat for Static electricity occurs between floors, etc.) may cause static electricity. - Page 42 Appendix Problem Solutions • Make sure the vacuum cleaner is properly placed on the Clean Station. • Make sure the Clean Station is properly plugged in. • Confirm that the voltage provided to the Clean Station matches the The vacuum cleaner requirements of the Clean Station.
- Page 43 Bluetooth is not connected and blinks in blue for 5 seconds when the Bluetooth is connected. I cannot log into the • Check your ID and password on the screen of the Samsung account. Samsung account. The wireless router I want to connect is not •...
- Page 44 Appendix Problem Solutions The Clean Station is not • Check the settings of the wireless router. connected to Wi-Fi. Clean Station is • Turn off the SmartThings app and then run it again. successfully connected • Disconnect the smartphone from the wireless router and then connect it to the smartphone, again.
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Page 45: Product Specification
Product specification Charging and cleaning time may differ depending on the type of brush and the conditions of use. Model VS28C97**** Series VS25C97**** Series 730 W 660 W Power consumption (with VCA-SBTC97 (with VCA-SBTC97S battery) battery) Battery specification (VCA-SBTC97) Li-ion 25.2 V, 3970 mAh, 7 cell Battery specification (VCA-SBTC97S) Li-ion 25.2 V, 2200 mAh, 7 cell With battery VCA-SBTC97... - Page 46 Memo...
- Page 47 Memo...
- Page 48 If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country Customer Care Center Web Site 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) CANADA 1-844-SAM-PAYS (726-7297) www.samsung.com/ca_fr/support (French) 1-800-SAMSUNG (726-7864) U.S.A www.samsung.com/us/support 1-844-SAM-PAYS (726-7297) DJ68-00900G-01...