Troubleshooting - Omega Altise OAPC12W Operation, Maintenance And Safety Instructions

TROUBLESHOOTING

Do not repair or disassemble the unit by yourself, unauthorized repair attempts will invalidate the warranty
and may cause bodily harm.
Symptom
The unit is not
operating.
The unit works
with reduced
capacity.
Water
Leakage
Excessive
Noise
E0
E1
Error
Code
E2
Ft
If the above solutions do not resolve the problem please contact the service centre.
It is important that you retain these instructions, proof of purchase as well as other important documents about
this product for future reference. Due to continual product development, Omega Altise reserves the right to
alter specifications or appearances without notice. Dispose of packaging responsibly – recycle where
facilities are available.
Inspection
Check the power connection in
securely.
Check if the water level indicator
lights up?
Check the room temperature.
Check the air filter for dirt.
Check if the air duct is blocked.
Check if the room door or window is
open.
Check if the desired operating
mode is selected and the
temperature is properly set.
The exhaust hose is detached.
Overflow while moving the unit.
Check if the drain hose is kinked or
bends.
Check if the unit is securely
positioned.
Check if any loose, vibrating parts.
Noise sounds like water flowing.
Communication faults between
main PCB and display PCB.
Ambient temperature sensor failure
Coil temperature sensor failures.
Condensate water high level alarm.
Solution
Insert the power cord securely into the
wall outlet.
Empty the drain pan by remove the
rubber plug.
The range of operating temperature is
5-35℃.
Clean the air filter as necessary.
To clear the obstacle.
Keep the door and windows closed.
Set the mode and temperature at
proper set-point according to the
manual.
Make sure the exhaust hose is
securely attached.
Empty the water tank before
transport.
Straighten the hose to avoid a trap
existing.
Place the unit on horizontal and firm
ground.
Secure and tight the parts.
Noise comes from flowing refrigerant.
This is normal.
Check the wire harness of the display
PCB for damage.
Check connection or replace it. To
clean or replace the temperature
sensor.
Check connection or replace it. To
clean or replace the temperature
sensor.
Empty the drain pan by removal the
rubber plug.
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OMEGA ALTISE