Troubleshooting - DeWalt XR DCMW564N Original Instructions Manual

EnGLIsH

TROUBLESHOOTING

If your appliance seems not to operate properly, follow the
instructions below. If this does not solve the problem, please
contact your local D WALT repair agent.
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WARNING: Before proceeding, release the bail bar to turn
mower off and wait for the blade to stop.
Problem Possible solution
Mower doesn't run Check to make sure mower battery is properly installed and that the button on switch box is being completely depressed before pulling
when bail handle the bail handle.
is activated
Release bail handle to turn mower off. Remove safety key and battery pack, turn mower over and check that blade is free to turn.
Check that the battery cavity is free of debris and is connected properly.
Has battery been fully charged? Press state of charge button.
Motor stops Release bail handle to turn mower off. Remove safety key and battery pack Turn mower over and check that blade is free to turn.
while mowing
Raise cutting height of wheels to highest position and start mower.
Check that the battery cavity is free of debris and is connected properly
Has battery been fully charged? Press state of charge button
Avoid overloading the mower. Slow down the cutting pace, or raise the cut height.
Mower runs but Release bail handle to turn mower off. Uninstall power source. Turn mower over and check:
cutting performance
• Blade for sharpness - Keep blade sharp.
is unsatisfactory
• Deck and discharge chute for clogging.
Wheel height adjustment may be set too low for grass condition. Raise cutting height.
Mower is too hard Release bail handle to turn mower off. Uninstall power source. Raise cutting height to reduce deck drag on grass. Check each wheel for
to push free rotation.
Mower is abnormally Release bail handle to turn mower off. Uninstall power source. Turn mower on side and check blade to ensure it has not been bent or
noisy and vibrates damaged. If blade is damaged, replace with a DeWALT replacement blade. If the underside of the deck is damaged, return mower to a
DeWALT Authorised service centre.
If there is no visible damage to the blade and the mower still vibrates:
• Release bail handle to turn mower off.
• Unplug mower.
• Disassemble entire blade assembly as described in the Removing and installing blade section.
• Remove any debris and clean each piece.
• Replace each piece as described in the Removing and installing blade section.
If mower still vibrates, return the mower to an authorised DeWALT service centre.
Battery charger LEDs Check plug connection.
not on
Replace charger.
Mower not picking up Chute clogged. Release bail handle to turn mower off. Uninstall power source. Clear chute of grass clippings.
clippings with bag
Raise cutting height of wheels to shorten length of the cut.
Bag full. Empty bag more often.
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