Table of Contents
Advertisement
Chapter 1 Maintenance
[?]
Additional battery N8103-153/154 or N8103-162 is not recognized or the following message is
displayed in POST
The battery hardware is missing or malfunctioning, or the battery is
unplugged, or the battery could be fully discharged. If you continue to
boot the system, the battery-backed cache will not function.
If battery is connected and has been allowed to charge for 30 minutes
and this message continues to appear, then contact technical support for
assistance.
Press 'D' to disable this warning(if your controller does not have a
battery.
Are the cable between the battery pack and battery board and the control cable between the battery
board and battery connector connected correctly?
→ Connect the cables correctly.
Is this message displayed after the battery is connected?
→ If the battery charging status is low, the battery may not be recognized. If the battery is not
recognized although 24 hours has passed, restart the system once.
If the battery is not recognized although the above action has been taken, the additional battery
may be faulty. Contact the maintenance service company with which you signed up or the dealer
where you purchased the product.
[?]
Event ID129
The following message appears on Windows Event Log.
Event source
Event ID
Type
Description
→ Retry by OS has succeeded. It is not the problem in operating the system.
Note: A different number replaces X depending on the system.
[?]
Event ID505:
If the N8103-153 or N8103-162 extra battery is mounted, the following message may be registered in the
RAID log of Universal RAID Utility and OS logs (Windows event log, Linux syslog)
Event source
Event ID
Type
Description
If the above event is registered, check the Cache Mode (current value) of the RAID Controller with
Universal RAID Utility.
→ If the Cache Mode (current value) is Write Back, use the battery as is because there is no
problem.
→ If the Cache Mode (current value) is Write Through, the battery refresh operation causes the
battery temperature to rise temporarily. This event temporarily stops the refresh operation, so the
battery temperature drops and the refresh operation resumes. However, it may take time till the
temperature drops. After the refresh operation is completed, the Cache Mode (current value)
changes to Write Back. If the Cache Mode does not change to Write Back although 24 hours
have elapsed, the battery may be faulty. Replace the battery.
:
megasas2
:
129
:
Warning
:
Reset to device, \Device\RaidPortX, was issued.
:
raidsrv
:
505
:
Warning
:
<RU0505> [CTRL: Number of RAID Controller] Temperature of battery is high.
Express5800/E120d-M Maintenance Guide
5. Troubleshooting
29
Advertisement
Table of Contents
