5.3 Diagnostic flowcharts
Use the flowcharts that follow to determine the exact problem when either the online or offline diagnostics
indicate a group error. Refer to Chapter 4 for parts replacement.
5.3.1 Group 1 error flowchart (Lamp assembly)
This flowchart applies when the Ready and the Paper Jam LED each blinks 6 times the same while, with the
scanner offline.
Yes
5.3.2 Group 2 error flowchart (Flatbed/ADF motor)
This flowchart applies when the offline diagnostics error indication is the simultaneous blinking 5 times of the
Ready and Paper Jam LED.
Group 1 Error
No
Lamp is on?
CCD error
Replace optical
assembly
End of test
Group 2 error
Flatbed
motor
moves?
Yes
ADF/Flatbed home
position sensor error
Replace home
position sensor
Inverter error
Replace lamp
inverter circuit
Yes
Lamp is on?
No
Replace the lamp
No
Flatbed motor error
Replace flatbed
motor
5-3