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5. Diagnostics
5.1 Online Diagnostics
5.2 Offline Diagnostics
5.3 Diagnostic Flowcharts
The ScanPartner 300C has diagnostics to help you determine the cause of operational problems. Some of the
diagnostics function with the scanner online, while others are part of a separate offline diagnostic feature.
5.1 Online diagnostics
Determine operational problems by observing the control panel Ready and Paper Jam LEDs. With the scanner
online and operating normally, the Ready LED is on and the Paper Jam LED is off. Any other LED combination
indicates a problem, as shown in the following table.
If the ADF cover is open, close it. For the group errors, see the flowcharts later in this section. When both lights
are blinking, run the offline diagnostics as explained in the next section.
Ready LED
Paper Jam LED
Off
On
Off
Blinking
Blinking
Off
On
On
Table 5-1 Online diagnostics
Error indication
Group 3 error
ADF cover open
Power on diagnostics
Run offline diagnostics
5-1
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