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Appendix/ 附录
Troubleshooting/ 常见问题处理
Q : After you enter the IPC IP address in the address box and press Enter, the Internet Explorer displays
"There is a problem with this website's security certificate."
问：在 IE 浏览器中输入设备 IP 地址后，网页显示"此网站的安全证书有问题"？
A : Click Continue to this web (not recommended) to continue browsing this website. Then, install the root
certificate or upload your own certificate. For details, see
答：单击"继续浏览此网站（不推荐）"，继续访问设备 Web 页面 , 然后安装根证书或上传用户自己的证书文件，具体
操作请参见《配置指南》。
Q : After the root certificate is installed, the Internet Explorer still displays "There is a problem with this
website's security certificate." After you click Continue to this web (not recommended) to access the
login page, the "Certificate Error" message is displayed in the address box.
问：根证书下载安装完成后，IE 仍提示"此网站的安全证书有问题"，单击"继续浏览此网站（不推荐）"进入登录页面
后，地址栏中出现"证书错误"提示。
A : Choose
Settings > System > Configuration Management > Certificate Management
valid certificate. After the certificate is uploaded, restart the browser.
答：选择"高级配置 > 系统配置 > 配置管理 >
证书管理"，上传用户自己的合法证书，完成后重新启动浏览器。
Q : What can I do if I forgot the password of the admin user?
问：忘记 admin 用户的密码？
A : Use an account with the administrator rights to log in to the web page, choose Maintenance > Reset
Device > Device Operation, and click Restore or hold down the Reset button for at least 3s to restore
the camera to factory defaults.
答：使用其他拥有管理员权限的帐号登录 Web 页面，选择"维护 > 设备重置 > 设备操作"，单击"恢复默认配置"后
恢复系统默认配置，或者长按 Reset 键 3s 以上恢复系统默认配置。
Q : In foggy or dusty weathers, when the infrared lamp is enabled in B/W mode at night, live video images
may be blurry.
问：大雾天、灰尘比较大的天气，夜晚黑白红外模式下 , 实况画面朦胧。
A : The fog and dust in the air will block light. Video images are blurry when airborne particulates reflect the
infrared. You are advised to disable infrared in foggy days or add a strobe light for visible light.
答：由于空气弥漫的雾气和尘埃对光线有阻挡作用，大气颗粒反射红外光后会出现画面朦胧的现象。建议在大雾天关闭红
外，或增加可见光补光灯措施。
Configuration
Guide.
and upload a
Warranty Card
Thank you for choosing products of Huawei Technologies Co., Ltd. (Huawei). To be entitled for warranty service for
the product, please read the following warranty statements carefully.
1. Warranty Period
Unless otherwise stated specifically by Huawei, the following periods apply:
Duration of Hardware Warranty: 12 months
Duration of Software Media: 3 months
The start date of the warranty:
The warranty starts on the 90th day after the date of the product shipment from Huawei, or the date of receiving
service request, whichever is earlier.
Notes:
1. If there is any conflict with contract terms and conditions, the contract terms and conditions shall prevail.
2. When you purchase a product from Huawei, please confirm the date when the product will be shipped from Huawei,
and check other warranty-related information.
3. For expansion and replacement parts, you are entitled to either of the following warranties (whichever is longer):
(1) A 90-day warranty starting from the date the replacement parts are shipped
(2) The remaining warranty of the original equipment
4. Warranty service is provided for the lithium battery modules for the S series switches, but the terms related to
hardware warranty service response time in the Huawei Enterprise Standard Warranty do not apply to the lithium
battery modules.
2. Service Guidelines
This warranty card entitles you to free warranty service within the warranty period. For a complete listing of
applicable warranties, please visit http://e.huawei.com, choose Support > Service Solutions > Warranty.
Technical Support: Visit http://support.huawei.com/enterprise, click Contact Us at the bottom of the page, and select
your country to obtain contact information of Huawei local office.
TAC Support: Visit
http://support.huawei.com/enterprise
service hotline available in your country.
Complete the form below and keep for ready reference:
Product supplier:
Supplier telephone number:
Product serial number:
and choose Contact > Global Service Hotline to find the
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