For inquiries, call:
Customer Service Center
For general information, charges and operation information
Business hours 9:00−20:00 (7 days a week)
From fixed-line phones:
From au cell phones:
without area code
PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR
AFTER CALLING 157 ON YOUR au CELL PHONE.
For loss or theft
(toll free)
Business hours 24 hours (7 days a week)
From fixed-line phones:
From au cell phones:
without area code
In case above numbers are not available,
call toll-free:
Keitai Guarantee Service Center
For loss, theft, damage
(toll free)
Business hours 9:00−21:00 (7 days a week)
From fixed-line phones/au cell phones,
(toll free)
Cell phone and PHS operators collect and recycle
unused telephones, batteries and battery chargers at
stores bearing the logo regardless of brand and
manufacturer to protect the environment and reuse
valuable resources.
April 2014 1st Edition
Sold by: KDDI CORPORATION ・ OKINAWA CELLULAR TELEPHONE COMPANY
Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.
Manufactured by: Samsung Electronics Co., Ltd.