Screen And Display; What Can I Do If The Touchscreen Doesn't Work; Why Does The Screen Automatically Turn Off - Huawei H892L Faqs

HUAWEI Android Smartphone
Y536A1 FAQs

2.1 What can I do if the touchscreen doesn't work?

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Huawei releases updates at its official website from time to time. For better user experience,
go to
or use the online update feature to update your phone.
If the problem persists, contact Huawei technical support or take your phone to an authorized
Huawei service center.

2.2 Why does the screen automatically turn off?

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Issue 01 (2014-04-23)
Keep your hand and the screen dry and clean. Press the power button consecutively
twice to turn on the screen.
Your phone will auto-calibrate its screen.
Use the original charger provided with your phone.
If this problem occurs when you use the original charger, take your phone to an
authorized Huawei service center to replace the charger.
http://consumer.huawei.com/cn/
If this happens during a call:
This is normal. When your ear or other object triggers the proximity sensor, the screen
automatically turns off to prevent misoperations. The screen turns back on when the
object blocking the proximity sensor is moved away.
Do not block the area around the earpiece with the phone cover or other objects.
If this happens when a third-party application is running:
The application may not be compatible with your phone. Uninstall the application in
question. If the problem persists, back up important data and restore your phone to its
factory settings.
If this happens when you are running multiple applications simultaneously:
Close background applications not in use. Go to the Phone Manager screen, touch
Phone accelerator, and touch an application then CLOSE to close it.
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Copyright © Huawei Technologies Co., Ltd.
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