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Summary of Contents for Arris SURFboard S33
- Page 1 Q U IC K STA RT GUI DE Cable modem...
- Page 2 In the box Quick start guide Software license & warranty card Power supply S33 cable modem Note: To connect to the internet, you need a cable service connection (coaxial cable line) with a cable internet service provider.
- Page 3 Introduction Status indicators Front panel LED status indicators Let’s get started Cable modem web manager...
- Page 4 Status indicators...
- Page 5 (solid) - online status in DOCSIS 3.0 mode Blue (solid) - online status in DOCSIS 3.1 mode Blue Green & (alternating flash) - error mode Note: Detailed LED status information is available online in the SURFboard S33 user guide at the ARRIS support web site, www.arris.com/selfhelp.
- Page 6 The SURFboard S33 is a DOCSIS 3.1 cable modem. It uses DOCSIS 3.1 technology to provide ultra high-speed internet access on your home or small business network. For whole-home connectivity, you can use the Ethernet port on your S33 to connect a Wi-Fi router (separate purchase).
- Page 7 Let’s get started...
- Page 8 Connect the coaxial cable (not included) from the cable wall outlet or RF splitter to the Cable connector on the rear of your S33. Tighten the cable connector by hand.
- Page 9 Connect an Ethernet cable (not included) to the 2.5 GE Ethernet port on the rear of your S33 and the Ethernet port on your PC or laptop. Your internet service provider may require a subscription to a second IP address to support using both Ethernet ports.
- Page 10 Connect the power supply to the Power port on the rear of your S33, then plug it into an electrical wall outlet that is not controlled by a wall switch. Your S33 automatically powers ON when the power supply is connected.
- Page 11 To activate your internet service, you will need the cable modem model name (S33), HFC MAC ID, and serial number (S/N) listed on the cable modem label located on the bottom of your S33 or attached in the Cable modem label section at the end of this document.
- Page 12 Verify S33 connectivity by accessing the internet on your connected PC or laptop. Visit any public web page such as www.surfboard.com. If the website fails to open, please contact your service provider to set up your internet service or activate your S33.
- Page 13 Cable modem web manager...
- Page 14 Monitor the S33 operational status using the S33 web manager. Open a web browser (e.g., Internet Explorer, Google Chrome, etc.) on your connected computer or laptop to log in to the S33 web manager. Type 192.168.100.1 the default LAN IP address, the Address bar and press Enter.
- Page 15 For additional assistance with your S33, ARRIS is available to help. Choose one of the following: • www.arris.com/selfhelp Visit for Self help, FAQs, product manuals, Live Chat, and Email support. • Call us at 1-877-466-8646.
- Page 16 ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, LLC. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks or the names of their products.
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