Troubleshooting - Xiaomi Mi Robot Vacuum User Manual

Troubleshooting

Please refer to the following table when the unit's indicator light is blinking red followed by a voice prompt
when it encounters a problem.
Fault Prompt
Error 1: Toggle the orange laser head to confirm that it
is not obstructed or jammed
Error 2: Clean and gently tap on the collision buffer
Error 3: Move the unit to a new location and activate it
Error 4: Wipe the cliff sensor and activate the device at
a distance from the edge
Error 5: Remove the main brush, and clean the bristles
and axle
Error 6: Disassemble and clean the side brush
Error 7: Check whether the main wheel has caught on
any foreign objects and then move it to a new location
and activate it
Error 8: Clear any obstructions from around the unit
Error 9: Reinstall the dust bin and filter
Solutions
The laser distance sensor is stuck due to an obstruction or foreign object.
Remove the obstruction or object; if this does not resolve the problem, then move
the unit to a new location and activate it.
The collision buffer is stuck. Gently tap on it to remove impediments; if there no
impediments, then move the device to a new location and activate it.
A wheel is in the air. Move the unit to a new location and activate it.
Part of the unit is in the air. Move the device to a new location and activate it;
this fault may also occur if the cliff sensor is too dirty. Wipe the cliff sensor to
exclude this possibility.
Foreign objects may have become entangled with the main brush. Remove
and clean the main brush and axles.
Foreign objects may have become entangled with the side brush.
Disassemble and clean the side brush.
Foreign objects may have become entangled with the main wheel. Please
reactivate the device a er cleaning the wheel.
The unit may be caught or stuck. Please clear away any obstructions around
the device.
Reinstall the dust bin and filter and confirm that the filter and dust bin are
installed correctly; should this error continue a er the filter and dust bin have
been installed correctly, then try replacing the filter.
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